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Rating 4.0/ 5 , based on 371 Review(s)

The Astor Hotel (Heritage Hotel), Kolkata

Mon, 25 Nov – Tue, 26 Nov (1 Night)  |  1 Room  |  1 Guest

Reviews for The Astor Hotel (Heritage Hotel)

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Overall Rating

4 / 5

(based on 8 review(s))

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Rating Summary

  • Comfort8
  • Cleanliness4
  • Facilities Available8
  • Staff Service4
  • Room4
  • Value for money8
  • Location4
  • 4.0
  • 3.8
  • 4.0
  • 4.0
  • 3.5
  • 4.1
  • 4.8
  • 4.3

    Very Good!

    What's Good: Everything

    What needs to improve : Nothing

    Reason For Rating : Overall good experience

  • 3.6

    Very Good!

    What's Good: Kabab

    What needs to improve : No

    Reason For Rating : Wash room not up to the mark

  • 4.7

    Excellent!

    What's Good: Location and food

    What needs to improve : Always full, they cannot accommodate for extension

    Reason For Rating : Good hotel at decent price. Food is very good, good breakfast

  • 2.7

    Average!

    What's Good: the location

    What needs to improve : no windows in rooms, slow service, smelly carpets, inefficiency and many other things

    Reason For Rating : The Astor is far too expensive for the service it provides. Most rooms - certainly the ones I and my friends had - have no windows. They are like prison cells. The carpets are musty. The staff are well intentioned but slow and inefficient. No one respects Do Not Disturb signs. Time they got professional and stopped overcharging for totally mediocre services. The only thing going for it is its location.

  • 4.3

    Very Good!

  • 4.3

    Very Good!

    What's Good: Good rooms, good food

  • 5.0

    Excellent!

    What's Good: Excellent hotel & Service

  • 4.3

    Very Good!

    What's Good: The room was well furnished even though bit small. The service was good and reception was very helpful. The spread at breakfast was very wide and catered to all kind of taste. Overall I and my wife liked the stay

  • No elevator at Hotel, No Swimming Pool

    by Edward S on October 19, 2019

  • The higher rooms would be quiet.

    by Michael L on October 6, 2019

  • No comments

    by sen6mithu on July 2, 2019

  • fine, clean

    by meiyappanrajendram on April 20, 2019

  • Ask for a room away from the nightclub and bar

    by rachel k on March 17, 2019