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Rating 3.5/ 5 , based on 473 Review(s) Price: Rs. 3,125

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The Floatel Hotel, Kolkata

Thu, 21 Nov – Fri, 22 Nov (1 Night)  |  1 Room  |  1 Guest

Reviews for The Floatel Hotel

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Overall Rating

4 / 5

(based on 115 review(s))

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Rating Summary

  • Comfort115
  • Cleanliness107
  • Facilities Available115
  • Staff Service106
  • Room105
  • Value for money113
  • Location105
  • 4.0
  • 4.1
  • 4.0
  • 4.0
  • 3.9
  • 3.8
  • 4.5
  • 3.9

    Very Good!

    What's Good: Good

    What needs to improve : Bed and bath

    Reason For Rating : More facility improve can done,

  • 4.1

    Very Good!

    What's Good: Its location

    What needs to improve : Breakfast menu was same

    Reason For Rating : The location was perfect, nearer to market, service was good, breakfast can be improved with more variety

  • 4.7

    Excellent!

    What's Good: Food

    What needs to improve : Room size

    Reason For Rating : Room

  • 5.0

    Excellent!

    What's Good: Rooms

    What needs to improve : everything is ok

    Reason For Rating : Nice hotel near highcourt.

  • 4.9

    Excellent!

    What's Good: Ambience

    What needs to improve : washroom

    Reason For Rating : excellent hotel

  • 4.9

    Excellent!

    What's Good: Rooms and the food.

    What needs to improve : Nothing

    Reason For Rating : Room was extremely good so as the room service. View from the room of the river Ganga was awesome and worthy to remember.

  • 4.7

    Excellent!

    What's Good: Good option to stay in kolkata especially if you have work ij calcutta high court or sbi headquarter.

    What needs to improve : Nothing as such.... i would like to rate it 4.5.

    Reason For Rating : The rooms were not properly equipped with the toiletries. Otherwise everything was fine.

  • 3.4

    Average!

    What needs to improve : O

    Reason For Rating : Upkeep of bathrooms and improve toliletries .

  • 4.1

    Very Good!

    What's Good: its concept

    What needs to improve : Dirt floating near by

    Reason For Rating : Something different. Its a concept hotel. Needs to improve the taste of food. Overall its value for money

  • 3.7

    Very Good!

    What's Good: GOOD ATMOSPHERE WITH CLEANLINESS

    What needs to improve : @WESOME ENOUGH

    Reason For Rating : EXTREMELY AWESOME ENOUGHT,, I LIKED IT VERY MUCH THE ATMOSPHERE.

  • 1.7

    Poor!

    What's Good: Location and decent breakfast.

    What needs to improve : Cleanliness, Condition of room and toilet, Staff service.

    Reason For Rating : Hotel poorly maintained. Service quality not satisfactory.

  • 3.3

    Average!

    What's Good: View of Ganges

    What needs to improve : Service was slow, room small

    Reason For Rating : Its a serene wonderful experience to stay at the sunset rooms at Floatel. U wud love to watch the Ganges, the boats passing by, the orange setting sun from the room. the breakfast spread was pretty decent. The atmosphere and central location are big pluses. However they need to improve on room service which is too slow-moving. Any request takes multiple calls and long wait time. Rooms are small for 3 people. Furnishings too need a revamp.

  • 3.6

    Very Good!

    What's Good: Location

    What needs to improve : house keeping

    Reason For Rating : Location is suburb

  • 4.3

    Very Good!

    What's Good: Near airport plus other sites.

    What needs to improve : The location

    Reason For Rating : Near to Howrah bridge in Kolkata. Sunset is beautiful and also location.

  • 3.0

    Average!

    What's Good: Hotel location is awesome, but the rooms are very small and we got two seperate single beds being married couple

    Reason For Rating : Nothing as such

  • 4.4

    Very Good!

    What's Good: Uniqueness.

    What needs to improve : nothing

    Reason For Rating : nothing specific.

  • 4.9

    Excellent!

    What's Good: View

    What needs to improve : Bathroom

    Reason For Rating : Amazing view and cooperative staff.... food is delicious...

  • 4.3

    Very Good!

    What's Good: It is a nice experience

  • 4.0

    Very Good!

    Reason For Rating : The Hotel is good. but the foods are very expensive & the quality is not good.

  • 5.0

    Excellent!

    What's Good: Cleaning and service

    What needs to improve : Free breakfast didn't provide

    Reason For Rating : Room service was very good

  • 4.1

    Very Good!

    What's Good: Good location. Clean facility.

    What needs to improve : Food costly.

    Reason For Rating : Good stay. Reasonably nicely located. Nice views. Furniture needs to be updated.

  • 1.6

    Poor!

    What's Good: Nothing

    What needs to improve : Everything

    Reason For Rating : Not at all good...they make two single bed into a double bed....terrible arrangements for such a high price

  • 3.6

    Very Good!

    What's Good: Ambience

    What needs to improve : Location and also the lack of responsiveness.

    Reason For Rating : In terms of room service since the rooms are bit distant from the main reception and it is not possible to come each time heto communicate with the hotel reception.

  • 4.4

    Very Good!

    What's Good: Hotel is very good

    What needs to improve : Some maintenance

    Reason For Rating : Every thing was ok ,but meals are some costly & carpet of room is so old. The behavior of all staff was very good.

  • 2.9

    Average!

    What's Good: Only the ganges view

    What needs to improve : Needs immediate renovation

    Reason For Rating : Room requires immediate renovation.The washroom needs to be clean and all the taps needs to be replaced.The jet spray of the comode area was not working.

  • 1.4

    Poor!

    What's Good: Nothing

    What needs to improve : Lot of things.. dirty place, dirty rooms, staff at reception

    Reason For Rating : Take the shit hotel out of your list

  • 4.1

    Very Good!

    Reason For Rating : Cool & Relaxing..

  • 5.0

    Excellent!

    What's Good: Breakfast and view from room was awesome

    What needs to improve : Staff behaviour who was in the reception at morning 4am when I check in to hotel

    Reason For Rating : Hotel was awesome and best part is its breakfast was best

  • 3.9

    Very Good!

    What's Good: Good

    What needs to improve : Good

    Reason For Rating : Room services may be improved...

  • 3.9

    Very Good!

    What's Good: Breakfast

    What needs to improve : Bathroom

    Reason For Rating : Good

  • 4.1

    Very Good!

    What's Good: view

    What needs to improve : furniture

    Reason For Rating : very nice stay

  • 5.0

    Excellent!

    What's Good: breakfast

    What needs to improve : bath room

    Reason For Rating : best atmosphere

  • 4.0

    Very Good!

    What's Good: Room

    What needs to improve : Room

    Reason For Rating : Awesome

  • 3.9

    Very Good!

    What's Good: Like last time the bath tubs are out in the room!! Rooms are not properly maintained like before. Staffs are always craving tips!

    What needs to improve : Staffs are nagging about tips, bath tubs are not there, rooms are not maintained like before

    Reason For Rating : Room has detoriorated over last few years

  • 1.9

    Poor!

    Reason For Rating : Very bad

  • 4.6

    Excellent!

    What's Good: Location

    What needs to improve : Reception behave

    Reason For Rating : Food is good . Location is pleasant . Reception is not up to mark not much service friendly

  • 4.0

    Very Good!

    Reason For Rating : Nice ambience

  • 3.9

    Very Good!

    Reason For Rating : Bit costly on the food and beverages part.

  • 4.4

    Very Good!

    What's Good: great location

    What needs to improve : food is bit costly

    Reason For Rating : awesome location. I love to watch high and low tide of the river Hooghly sitting in a sunset room.

  • 4.9

    Excellent!

    What's Good: Rever view

    What needs to improve : Nothing

    Reason For Rating : Excellent

  • 3.3

    Average!

    What's Good: Location and breakfast

    What needs to improve : Service

    Reason For Rating : Services are not at par the rateand can be improved.

  • 3.3

    Average!

    What's Good: Breakfast

    Reason For Rating : Good location and quality breakfast

  • 5.0

    Excellent!

    What's Good: See the river from hotel

    What needs to improve : Nothing

    Reason For Rating : Good

  • 3.9

    Very Good!

    What's Good: Vew

    What needs to improve : Ac

    Reason For Rating : Very good

  • 5.0

    Excellent!

    What's Good: Concept

    What needs to improve : Old furniture

    Reason For Rating : Excellent experience. Specially breakfast was awesome on upper deck...

  • 5.0

    Excellent!

    What's Good: Very comfortable

    Reason For Rating : Satisfied with hospitality

  • 5.0

    Excellent!

    What's Good: location

    What needs to improve : ambience

    Reason For Rating : good hotel

  • 4.1

    Very Good!

    What's Good: Location

    What needs to improve : Room Ammenities

    Reason For Rating : Ammenities of the room needs to be checked seriously Hot was an issue TV in room was not working for the entire stay Hand Towel had to be begged for everyday

  • 4.4

    Very Good!

    Reason For Rating : Food quality has to improve. Should replace food if complain found

  • 4.6

    Excellent!

    What's Good: Location

    Reason For Rating : Staying in a sunset room is really memorable.

  • 4.3

    Very Good!

    What's Good: Nice location

    What needs to improve : If booked through Yatra, bath tub facility wont be available.

    Reason For Rating : I am happy staying at this hotel, as they are friendly and excellent service.

  • 1.3

    Poor!

    What's Good: Misbehavior

    What needs to improve : Attitude of receptionist

    Reason For Rating : Hotel fellow didnt allow guest for meeting though booked suit Forced to book separate room for guest

  • 4.9

    Excellent!

    What's Good: Excellent location

    What needs to improve : Fooding is not that good

    Reason For Rating : Its a good hotel. Hospitality is good and it will be a nice and different experience to stay in this hotel.

  • 4.6

    Excellent!

    What's Good: Staffs are good

    What needs to improve : In restaurant they charging double then room

    Reason For Rating : Great hotel with good food

  • 4.1

    Very Good!

    What's Good: the location is great

    What needs to improve : The rooms are very small

    Reason For Rating : The rooms are a bit small but it is worth staying for once. The buffet breakfast is the good part about it.

  • 4.3

    Very Good!

    Reason For Rating : these hotels are really beautiful. Because we love to stay like this. Sunsite side rooms are really awesome, We look the holy Ganges from our room window and also many boats and ships go through besides our hotel. Foods quality little bit average but the rooms are really good.

  • 3.7

    Very Good!

    What's Good: River stay

    What needs to improve : Poor hospitality

    Reason For Rating : Location preference

  • 5.0

    Excellent!

    What's Good: wanderful

    What needs to improve : nothing

    Reason For Rating : nice

  • 5.0

    Excellent!

    What's Good: River

    What needs to improve : Nothing

    Reason For Rating : Very good

  • 4.3

    Very Good!

    What's Good: cleanliness

    What needs to improve : Distance from market

    Reason For Rating : Room was clean and staffs behaviours were very polite.

  • 5.0

    Excellent!

    What's Good: Uniqueness of the hotel

    What needs to improve : Nothing specific

    Reason For Rating : I had a pleasant stay and unique experience of Floatel hotel

  • 5.0

    Excellent!

    Reason For Rating : Best in kolkata in budgets..

  • 3.4

    Average!

    What's Good: Location

    What needs to improve : Bathroom fittings needs to be checked regularly to know defects

    Reason For Rating : It is a different experience staying in floating hotel

  • 4.7

    Excellent!

    What's Good: Location

    Reason For Rating : UNIQUE LOCATION. NICE FOOD Cordial staff

  • 4.9

    Excellent!

    What's Good: Great property

    What needs to improve : Distance from airport

    Reason For Rating : Excellent property, good service, good food, nearest to business locality.

  • 3.1

    Average!

    Reason For Rating : The infrastructure is old, bathrooms are old and over used. Property needs revamping. Food was good but 30 expensive from similar range of hotels or restaurants in the city. Overall the star hotel feeling was missing.

  • 4.0

    Very Good!

    What's Good: ok

    Reason For Rating : it is a good experience to stay in Flotel

  • 3.0

    Average!

    Reason For Rating : Beds were very bad

  • 5.0

    Excellent!

    What's Good: View of River Hooghly

    What needs to improve : None

    Reason For Rating : STAYING lN FLOATEL SUNSET ROOM IS AN EXPERIENCE WHILE IN KOLKATA. AMAZING UPPER DECK RESTAURANT.

  • 5.0

    Excellent!

    What's Good: Location, view, room, facilities, service, food.

    What needs to improve : WiFi, Toilet flush, You can't get your own bottle of liquor & drink in the restaurant.

    Reason For Rating : Excellent room. Excellent view. Excellent food. Excellent service. Excellent location. Just 2 things need to be taken care of. The WiFi & the Toilet Flush. The WiFi keeps disconnecting & the toilet flush is too stiff.

  • 4.9

    Excellent!

  • 4.0

    Very Good!

    What's Good: The location

    Reason For Rating : Nothing

  • 4.6

    Excellent!

    What's Good: Location

    What needs to improve : Floor carpet not clean in room and sanitory fittings in toilet

    Reason For Rating : Good hotel

  • 4.6

    Excellent!

    What's Good: Location

    Reason For Rating : Pleasant comfortable stay.. Good food and fast service

  • 2.6

    Average!

    What's Good: I was really disappointed

    What needs to improve : I was disappointed with the room, ac, service and the food was really costly and was not justified for the price they took.

    Reason For Rating : The rooms were not at par and the ac was also not working properly. We had to complaint several times regarding room service.

  • 3.4

    Average!

    What's Good: view

    What needs to improve : staff behaviour

    Reason For Rating : it was good

  • 5.0

    Excellent!

    What's Good: Place n food

    What needs to improve : Not much as serious.

    Reason For Rating : I find it pleasent place to stay for a day or two. The stay experience in house boat like hotel is different than the one on land. Breakfast was good.

  • 3.4

    Average!

    What's Good: GOOD BUT MAINTENANCE POOR

    What needs to improve : ROOM IS SO SMALL. FOOD IS SO COSTLY.

    Reason For Rating : GOOD

  • 4.9

    Excellent!

    What's Good: Room service and cleanliness

    What needs to improve : Food is expensive

    Reason For Rating : Good hotel to stay.....only food is expensive.

  • 4.6

    Excellent!

    What's Good: room

    What needs to improve : nothing

    Reason For Rating : good service, cleanliness, good breakfast

  • 4.7

    Excellent!

    What's Good: Breakfast and location

    What needs to improve : Toilet flash

    Reason For Rating : Very good location. Superb view. Rooms are small but well designed. Entirely new experience for staying on boat. Superb breakfast and well managed staff.Great discount by Yatra.com

  • 5.0

    Excellent!

    Reason For Rating : Nice service

  • 4.0

    Very Good!

    What's Good: Location

    What needs to improve : Location

    Reason For Rating : Very nice experience

  • 4.4

    Very Good!

    What's Good: its location in the city and floating on river hugli.

    What needs to improve : railway line in front of hotel

  • 4.7

    Excellent!

    What's Good: Everything

    Reason For Rating : Great stay

  • 4.1

    Very Good!

    What's Good: It gives a great feeling as that of a ship.

    What needs to improve : Room service wasn't promising enough

    Reason For Rating : Response from house and Room service wasn't promising enough...

  • 4.1

    Very Good!

    Reason For Rating : Good service and ambiance

  • 5.0

    Excellent!

    Reason For Rating : Hotel is good but room are well but only problem room are not sound prove...

  • 4.4

    Very Good!

    What's Good: pleasent sight of location

    What needs to improve : Bathroom

    Reason For Rating : much help to booking so fine Hotel

  • 4.0

    Very Good!

    What's Good: Buffet

    What needs to improve : Rooms are small

    Reason For Rating : Nice to stay in a floating hotel on the river Ganges.

  • 4.3

    Very Good!

    What's Good: House keeping staffs

    What needs to improve : Air conditioner & entry to the vessel

    Reason For Rating : Its a very nice hotel.Ambiance is good but little improvement requires at the entrance after crossing the main lobby.Room was nice but the air conditioning part is very poor.The hotel management must realise that in a compaq room temperature must be maintained properly.Breakfast as well as the hospitality is up to the label.

  • 4.9

    Excellent!

    What's Good: Staff behavior

    What needs to improve : Way from reception to room

    Reason For Rating : It's beautiful experience and awesome trip. And best deal for ever

  • 2.1

    Poor!

    What's Good: location only

    What needs to improve : rooms bathroom

    Reason For Rating : Room were not very good Dull lighting Bed sheet torned Smelly room Bathroom specially hand shower not working Plumber work on it 1hour Hot water problem I leave the hotel at night on the same day Shifted to park prime It's not a star hotel Not even 1 star

  • 4.6

    Excellent!

    What's Good: Good location

    What needs to improve : Restaurant is very costlier..

    Reason For Rating : Excellent ...

  • 4.6

    Excellent!

    What's Good: Good Location

    What needs to improve : Food is Expensive. Not good for Vegetarian in Food Choice

    Reason For Rating : It is good considering the location and concept. ...

  • 1.9

    Poor!

    What's Good: Nothing

    What needs to improve : Everything

    Reason For Rating : 1. Checkin process takes a lot of time. We had to wait for nearly 30 mins before we could go to our room. 2. Rooms have no fan. The ac is centralised. So there is no way for guests to control the temparature according to their need. 3. Carpets are dirty and it seemed they have never been cleaned. 4. The TV looked like it was from the 1980s. Surprisingly, customers who were booking directly at the hotel got a cleaner room with a good view and a better LED television. 5. Though our room was the Sunrise room, there was no way we could see one. The only thing we could see was the ramp througj which guests entered, the reception area and muddy water. The people could see you too. So privacy went for a toss. 6. The mattress was hard and very uncomfortable to sleep on. 7. Food is extremely overpriced. We had ordered one starter, one plate of plain white rice and one chicken gravy and our bill was almost 1700 INR. The chicken we got was stale after paying 1700. We later decided and ordered food from outside for dinner. 8. One could hear a lot of noise from the outside when inside the room. Even the sound of someone using the flush in the next room could be heard from ours. From our room 314, we could even hear the shouting going on in the restaurant upstairs. 9. Our room was small and shabby. It was very damp inside. The lighting inside the room definitely needs improvement. All in all, either the management doesnt care about the people booking through other means or they are in denial. Not at all satisfied after spending 3500 for the room and another 3000 for food and water. We are never ever going back.

  • 5.0

    Excellent!

    What's Good: Location, Ambiance

    What needs to improve : Nothing

    Reason For Rating : Very Good Hotel. Food is very good and tasty. Staffs are very well behaved. Homely feeling. Overall a great experience.

  • 1.9

    Poor!

    Reason For Rating : hotel phone totally not working, small bathroom, food quality not good.

  • 1.7

    Poor!

    What needs to improve : Worstest

    Reason For Rating : Worstest

  • 4.4

    Very Good!

    What's Good: Ambience

    Reason For Rating : No improvement is needed.It's good

  • 3.0

    Average!

    Reason For Rating : Yatra is nice for booking

  • 4.9

    Excellent!

    What's Good: View

    What needs to improve : Not enough Ventilation

  • 3.1

    Average!

    What's Good: Location

    What needs to improve : Services

  • 4.6

    Excellent!

    What's Good: Location

    What needs to improve : Bed Size and Quality

  • 5.0

    Excellent!

  • 4.7

    Excellent!

  • 4.7

    Excellent!

    What's Good: Word of mouth from friends

    What needs to improve : Maintainance of rooms could improve

  • 1.0

    Poor!

    What's Good: Wrost Hotel i have ever stayed in. At 3 AM in Night there was staff shouting outside the room, I have to call the Manager and ask him to remove them. One of the guy ran away

  • 2.7

    Average!

    What's Good: Overall good experience, not brilliant. Nice Ambience. Restaurant is excellent in food and ambience, but rooms are very small, OK for bachelors but not for family. Some staffs are very good, while few are bad. One staff in reception was rude. Service average D. Sharma.

  • 5.0

    Excellent!

    What's Good: Good

  • 5.0

    Excellent!

    What's Good: Its really amazing tour of my till life . this is totally arrangement like cruze in the ship..so its awasome

  • 1.0

    Poor!

    What's Good: VERY POOR FACILITIES. FOOD IS HORRIBLE , CAUSED SEVERE FOOD POISONING, PROBABLY THE CHICKEN SERVED IS THE CAUSE. HOTEL CHARGED EXTRA FOR SOILING/STAING OF PILLOW COVER. NEVER FACED SUCH BEHAVIOUR.

  • 5.0

    Excellent!

    What's Good: All good.

  • 1.7

    Poor!

    What's Good: It was a nightmare... I am never going back to floatel again. 10 pm at night when we checked in they are asking to get a valid id proof or else they won't let us check in. Surprised to know pan card doesn't work. They harras people, and the worst part was their behavior.

  • 1.7

    Poor!

    What's Good: Rooms are very small. No bathtubs in bathroom. Food at restaurant is below par. No lcd screens, no individual room temperature controllers, had to call room service for adjusting temperature. Running hot water is not continuous. Hoogly View from room is good in sunset rooms. Have to improve a lot.

  • Rooms on the south side are quieter

    by Ravipmir on August 20, 2019

  • Rooms on the river side i.e. west facing are quieter but depends on personal choice.

    by Sabir B on August 13, 2019

  • Best View, Convenient location in the centre point

    by amit1086 on August 12, 2019

  • sunset view room

    by Sheetal S on June 6, 2019

  • very small room and bed

    by gobind05 on February 12, 2019