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Reviews for The Lalit Great Eastern Kolkata

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Overall Rating

4.2 / 5

(based on 25 review(s))

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Rating Summary

  • Comfort25
  • Cleanliness20
  • Facilities Available25
  • Staff Service20
  • Room20
  • Value for money25
  • Location20
  • 4.3
  • 4.4
  • 4.4
  • 4.2
  • 4.3
  • 4.1
  • 3.9
  • 4.3

    Very Good!

    What's Good: food

    Reason For Rating : everything from the room to the food to the hospitality was great!

  • 4.7

    Excellent!

    What's Good: breakfast and hospitality.

    What needs to improve : location and frequent drop in wi fi

    Reason For Rating : wonderful place to stay with great hospitality and arrangments. It's worthy of money.

  • 3.1

    Average!

    What's Good: Cleanliness. Pricing.

    What needs to improve : Please refer my suggestions comments.

    Reason For Rating : * Double bed shown in pic, but Twin bed was provided. Not comfortable at all. * Complimentary fruit platter was not provided, even after reminder. * Courtesy level of the Hotel Staff was more like that of a Budget Hotel.

  • 5.0

    Excellent!

    What's Good: Its a heritage building built about 150 years back. Restored with great passion and taste. Central location and comfortable rooms. Courteous staff. Loved the stay

    What needs to improve : Nothing

    Reason For Rating : Good spacious rooms with a royal feel. Very courteous staff. Central location. Heritage building has a lot of intrigue.

  • 4.4

    Very Good!

    What's Good: Food was excellent, little priced though.

    What needs to improve : Nothing as such

    Reason For Rating : Good hotel, very clean and big rooms.

  • 4.1

    Very Good!

    What's Good: Room size staff behavior

    What needs to improve : Location

    Reason For Rating : Good accomodation wellbehaved staff

  • 4.4

    Very Good!

    What's Good: Food

    What needs to improve : Nothing

    Reason For Rating : Amazing food and very helpful staff. I had a very pleasant stay at this property.

  • 2.1

    Poor!

    What's Good: Location

    What needs to improve : Cleaniness

    Reason For Rating : There was no hygiene.. we found insect in our tea cup.. the room alloted had bad smell.

  • 5.0

    Excellent!

    What's Good: Ok

    Reason For Rating : Breakfast not included as shown during the time of booking

  • 5.0

    Excellent!

    What's Good: The ambience is lovely

    What needs to improve : Nothing

    Reason For Rating : The interior is lovely . The service is very good . Over all its awesome .

  • 4.3

    Very Good!

    What's Good: Everything except location

    What needs to improve : Everything except location

    Reason For Rating : Wonderful all round services

  • 4.4

    Very Good!

    What's Good: ambience and comfortable stay

    What needs to improve : view from room

    Reason For Rating : courteous staff, good food and comfortable stay

  • 5.0

    Excellent!

    What's Good: Staff service was great

    What needs to improve : Nothing

    Reason For Rating : The hotel was good

  • 4.0

    Very Good!

    What's Good: Everything else other than room

    What needs to improve : Room

    Reason For Rating : Increase the value of money

  • 4.0

    Very Good!

    What's Good: Service & Food

    Reason For Rating : Good service as well as food

  • 4.6

    Excellent!

    What's Good: Comfortable

    What needs to improve : Not amazing view from rooms

    Reason For Rating : Pleasent stay

  • 4.0

    Very Good!

    What's Good: Food is very good

    What needs to improve : Iron pillars in room and bathroom

  • 4.7

    Excellent!

    What's Good: Spacious rooo good breakfast

    What needs to improve : I called on emergency for drinking water she wanted to charge me for water no five star hotel charges for water

  • 4.7

    Excellent!

    What's Good: Upgradation

    What needs to improve : Breakfast service

  • 2.1

    Poor!

    What's Good: class

    What needs to improve : service,location,entry

    Reason For Rating : service was very poor, hotel entry was in front of slums . very poor experience .

  • 4.7

    Excellent!

  • 4.7

    Excellent!

    What's Good: The hotel is newly renovated and is great inside! Rooms are spacious. The view in the 'city view rooms' are not great but it didn't matter so much. Staff is very helpful and nice. Opt for breakfast inclusion - breakfast is very nice. Lunch & Dinner buffet are very costly. Location is central surrounded by many heritage & old buildings - the approach road to the hotel is not so great for the family to walk, especially because of the bars and deserted street after sunset but may not matter that much if using a taxi. Normal city taxis can be availed from hotel. The security staff helps in getting these taxis without any extra charges & is a very useful service. There is a veg south Indian restaurant nearby named Anand and is very good & helpful especially for veggies from South!

  • 4.0

    Very Good!

    What's Good: Water...is a fundamental requirement to live..including air to breathe....if u are going to deny a person water in your house....and offer and ask him to pay only for bottled water....then what hospitality is this?...I asked for a jug of aqua guard water in my room....and they refused....they brought a bottle of Himalayan mineral water...and said its the only water they have...I bought the same water from outside....

  • 5.0

    Excellent!

    What's Good: very comfortable the rooms are huge , hope they finish the renovation soon

  • 4.0

    Very Good!