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Sun, 24 Nov – Mon, 25 Nov (1 Night) | 1 Room | 1 Guest
by Fiona McLetchie on Sep 01,2014
What's Good: The staff were wonderfully helpful and gracious at all times. There were some construction repairs taking place which were only felt at the pool. The spa had been highly recommended and I agree - it was wonderfully restful and luxurious!
by andychelsea on November 11, 2019
We have just stayed 3 nights at the Oberoi whilst touring India. We can honestly say having spent many years touring the world never have we experience such delightful, helpful or attentive staff. Every single member of the Oberoi team was just quite outstanding. The hotel is ideally located for all sightseeing occupying and extremely tranquil and safe environment. The food is absolutely deliciously and the service impeccable. Rooms are very well appointed and well serviced. We did have one minor issue that was handled in the most highly efficient and thoughtful manner by a number of staff members that went out of their way to make us feel very special. All in all a fantastic stay at a world class hotel, thank you all.
by Priyansh A on November 8, 2019
The worst 5 star hotel in Kolkata. It just has a BRAND NAME. Let me tell you all that don't go on the brand name, go on the experience. I'll share my experience that i had in Grand today. We were 2 of us waiting for some of our friends who would join us for dinner tonight. Some staff came and told us to wait outside the hotel, that's still fair enough. I'm sure Coffee shop is opened 247 hrs. If any person from outside Cal wants to come and dine at the coffee shop, will they book a table to dine ? When i told the staff and the manager that we'll wait in the coffee shop if not in the lobby. Just because MR. SHAH RUKH KHAN is coming to a hotel, you wont allow other guests to enter the hotel ? Not just enter but tell them to get out !!! We were waiting for our friends without even uttering a word with lot of decency. This is not what you expect from a 5 star. I should file a complain about this rough behaviour by your staff. This is not how you behave. That's how if you behave with your guests no one will come. I suggest no one should go to this hotel. There are much better 5 stars hotel like ITC SONAR and much cheaper also.
by bxs004 on November 6, 2019
Short stay with my wife and daughter while on holiday. Courteous and helpful staff. My family was very comfortable and well looked after. Excellent breakfast. Would especially like to thank the cleaning staff for their help with my daughter.
by Tquadchou on November 6, 2019
From the moment you arrive you are made to feel important all the way. The staff very friendly very helpful, smiles all around. Sent a cake for my birthday, and my wife was given a gift by the hotel lest she feels left out! Grand dining rooms. I just felt that the staff must be getting training in some form or the other and continuously. Centrally located, next to the kolkata new market and 10 min walk from Park Street. A great and pleasant experience
by Khorshed18 on November 6, 2019
I have visited a good number of 4*/5* rated hotels. But the quality of service and attention the staffs of Grand Oberoi showed was really awesome. The staffs are very much friendly n gentle in behavior.the food quality is also very good. Amenities are also very nice. One will find his/her money fruitful after the oberoi experience.
by anjan m on October 31, 2019
by B B on October 29, 2019
by Edward S on October 16, 2019
by ananda_ranjan on October 12, 2019
by selwinelena on September 27, 2019