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Book Rooms at The Park Kolkata - Prices Rs. 5450

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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
Children Below 12 years
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Room 1:
AdultsAbove 12 years
Children Below 12 years
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Rating 4.0/ 5 , based on 3000 Review(s) Price: Rs. 8,399

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The Park Kolkata, Kolkata

Thu, 28 Nov – Fri, 29 Nov (1 Night)  |  1 Room  |  1 Guest

Reviews for The Park Kolkata

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Overall Rating

4 / 5

(based on 194 review(s))

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Rating Summary

  • Comfort194
  • Cleanliness192
  • Facilities Available193
  • Staff Service191
  • Room189
  • Value for money191
  • Location189
  • 4.1
  • 4.1
  • 4.0
  • 3.8
  • 3.9
  • 3.7
  • 4.6
  • 3.6

    Very Good!

    What's Good: location and clean rooms

    What needs to improve : there is night club music loud till 1:30 in the morning

    Reason For Rating : I think they give old room's to yatra clients,new rooms for direct clients

  • 3.9

    Very Good!

    What's Good: Strategically located

    What needs to improve : Delay in Service

    Reason For Rating : No quick response to service

  • 4.0

    Very Good!

    What's Good: Privacy

    What needs to improve : They are not giving me early check in.

    Reason For Rating : By giving me early check in.

  • 4.0

    Very Good!

    Reason For Rating : Dear, i did not join hotel, bcoz of some reason i cud not go Kolkata, and did not asked to cancel as well. So, more i wid say.

  • 4.4

    Very Good!

    What's Good: Good environment, pleasant stay.

    What needs to improve : No comment s

    Reason For Rating : There's no proper co-ordination with hotel reservation team. I have been waited more than 2 hours to confirm my prior reservation with yatra.

  • 2.9

    Average!

    Reason For Rating : the maintenance was poor .had requested housekeeping to resolve the A/C they never came . finally they shifted my room at 10.30 at night .

  • 5.0

    Excellent!

    What's Good: Everything

    What needs to improve : Nothingw

    Reason For Rating : Great comfortand ease

  • 3.1

    Average!

    What's Good: Location

    What needs to improve : Room

    Reason For Rating : In room furniture needs immediate renovation.

  • 4.1

    Very Good!

    What's Good: Location

    What needs to improve : Havent spent enough time to comment

    Reason For Rating : i was upgraded to a residence suit which was rather pleasant. The rooms are beginning to show its age though.

  • 5.0

    Excellent!

    What's Good: Classic

    What needs to improve : Noise from the road

    Reason For Rating : I liked the overall experience.

  • 3.4

    Average!

    What's Good: Location.

    What needs to improve : Indifferent staff and at times rude.

    Reason For Rating : Professionally Take care of guests who more often stayes with you. If there is Change of staff they should be properly briefed about the guests, who requires what kind of attention. There is no straight jaket formula for dealing with every guests. Try to reply to the concern raised by guest. In my case i only got an automated reply

  • 4.0

    Very Good!

    What's Good: Already mentioned in detail above.

    What needs to improve : Slightly longer wait at the reception.

    Reason For Rating : Staying at PARK Is a comfortable feeling of being at a place that offers care and comfort on one hand and a uniquely friendly ambience and delicious food at the other. The first name that crosses my mind while planning a trip to Kolkata is PARK. Except for a slightly longer wait at the reception, which only points to its popularity, its always a pleasure to park yourself at the Park.

  • 4.1

    Very Good!

    Reason For Rating : Nothing to comment about

  • 4.6

    Excellent!

    What's Good: Good quality hotel. Rooms welk kept. Great location

    Reason For Rating : Good quality hotel, roons well kept. House keeping and reception Staff efficient.

  • 4.7

    Excellent!

    What's Good: Over all good hotel

    Reason For Rating : Good hotel

  • 4.0

    Very Good!

    What's Good: Stay and ambience

    What needs to improve : Nil

    Reason For Rating : Good service

  • 4.9

    Excellent!

    What's Good: Nice and cosy stay

    What needs to improve : Nothing

    Reason For Rating : Watm welcome, had a very comfortable stay .

  • 4.9

    Excellent!

    What's Good: The amanities, staff , breakfast, locaton

    What needs to improve : Yah the room was given late to us

    Reason For Rating : Best service, awesome amanities, great price

  • 5.0

    Excellent!

    What's Good: Location, service, amanities, breakfast actually everything

    What needs to improve : Yah our room were given a bit laye like 30 minutes lates

    Reason For Rating : Best hotel in the area!! Best price!!! Location cant get better

  • 2.6

    Average!

    What's Good: Location

    What needs to improve : Not the value for money

    Reason For Rating : Services not up to the mark. Housekeeping needs to upgraded as per standards

  • 5.0

    Excellent!

    What's Good: I am happy

    What needs to improve : Nice

    Reason For Rating : Very nice services

  • 4.9

    Excellent!

    What's Good: Close to everything

    What needs to improve : The tariff was at its peak

    Reason For Rating : Apt location, wonderful rooms, pleasing staff, nice breakfast spreae, access to great eateries around

  • 4.7

    Excellent!

    What's Good: Overall ambience, location, staff.

    What needs to improve : The consumables kept in the room must be be labeled as pay as you consume. It looked like they were complimentary and it was not eeven communicated to at the reception .

    Reason For Rating : There was mini bar consumables and it was not communicated to me that it is chargeable. It was kept in the room so I thought it was complimentary.

  • 3.0

    Average!

    Reason For Rating : Wa4r55

  • 5.0

    Excellent!

    What's Good: Excellent Hospitality

    Reason For Rating : Super service

  • 3.7

    Very Good!

    What's Good: location, design

    What needs to improve : trying to sell cleaning fees

    Reason For Rating : Yatra is good. Hotel is scam!

  • 5.0

    Excellent!

    What's Good: Superbly maintained and well trained staffs

    What needs to improve : The reception area smells of smoke that has permeated the air completely

    Reason For Rating : An amazing experience at The Park after being upgraded to a suite room. The place has rich decors, superb amenities and fantastic rooms

  • 3.3

    Average!

    What's Good: The location n rooms.

    What needs to improve : The inability to get extra beddings, blankets stating none were available.

    Reason For Rating : Though the rooms were good, the staff did not hv extra mattresses or blankets we had requested in advance. They just need to be well equipped.

  • 4.0

    Very Good!

    Reason For Rating : I always prefer to stay here for the location as is for biz

  • 4.9

    Excellent!

    What's Good: Service andam ambience

    What needs to improve : Charging for water. Cheap.

    Reason For Rating : Decent stay. Nice decor.

  • 4.9

    Excellent!

    What's Good: Room

    What needs to improve : Nothing

    Reason For Rating : Good ambeince and staff

  • 1.4

    Poor!

    What's Good: One of the worst hotel

    What needs to improve : Very bad

    Reason For Rating : Bad service .room ac not working.,room not look like 5 star hotel.look like below 2 star

  • 2.4

    Poor!

    What's Good: No comments

    What needs to improve : Overall experience

    Reason For Rating : Overall renovation is required

  • 5.0

    Excellent!

    Reason For Rating : Good locatio.

  • 2.6

    Average!

    What's Good: It's too expensive but not given facility

    Reason For Rating : No gaoun, sleeper in this room and toilet is too coozy (short). We are not comfertable in toilet area. Discothek voice is too high guest not sleep easily.

  • 4.3

    Very Good!

    What's Good: Everything

    What needs to improve : N a

    Reason For Rating : Services can improve ..

  • 3.9

    Very Good!

    What's Good: Location wise the best place to stay in Kolkata

    What needs to improve : Sound of clubs at ground floor. And staff is not that excited to welcome guest.

    Reason For Rating : Hotel location is fantastic. Only one problem is there.I had my room on 2nd floor and being friday night all the 3 clubs were rocking on the ground floor. And sound comes so easily to your room that you can t sleep.

  • 5.0

    Excellent!

    What's Good: Staffs were very helpful

    What needs to improve : Nothing as such

    Reason For Rating : Awosme staffs, facilities...

  • 4.1

    Very Good!

    What's Good: Ambiance,location

    What needs to improve : Little delay in check in

    Reason For Rating : ambiance,,and overall good feeling location is so obioous

  • 3.6

    Very Good!

    What's Good: Breakfast n food beverages

    What needs to improve : Rigid rules n poor front desk management

    Reason For Rating : Better service delivery n flexibility in rules

  • 4.4

    Very Good!

    What's Good: Clean and calm

    What needs to improve : Breakfast

    Reason For Rating : Clean and clam

  • 4.0

    Very Good!

    What's Good: Location

    What needs to improve : Unwanted noise of music from ground

    Reason For Rating : To reduce the unwanted noise in room from ground

  • 1.3

    Poor!

    What's Good: Horrible experience i ever had even 2 star is better than them

    What needs to improve : Nothing was good

    Reason For Rating : 1.Very dirty service No one is picking call in any section 2.room was very bad The room was very conjusted like some 2 star hotel 3. worst washroom i ever seen in 5 star hotel. there was no commode shower, washroom gate was damage Please don't rate it in 5 star hotel even a 3 star hotel is better than The park kolkata . Horrible experience it ever had.

  • 4.6

    Excellent!

    What's Good: Location

    What needs to improve : Front Desk

    Reason For Rating : Coordial stay & friendly staff

  • 4.7

    Excellent!

    What's Good: As i mentioned earliear, Everything!!!

    What needs to improve : There is none!

    Reason For Rating : Great ambiance, Great hospitality, great night life.. Infact there is not a single thing to complaint about. Highly recomended to all. Price is too reasonable!

  • 1.7

    Poor!

    What's Good: Other than location nothing

    Reason For Rating : There were no extra beds available for a child of 11 years . We had to put blankets on the floor to sleep. Reception staff not at all helpful. Even during checkout we had to bring our own luggage down . A total let down. Absolutely horrible experience and very expensive. Will never recommend any one to stay there

  • 4.9

    Excellent!

    What's Good: Prime location, nightlife, food joints, aqua bar, staff courtesy

    Reason For Rating : Prime location Best discotheque Amazing food joints in park st The ambience of Aqua Value for money

  • 3.7

    Very Good!

    What's Good: The location is fantastic

    What needs to improve : Its noisy music from the nightclub carries to the room

    Reason For Rating : Thr housekeeping sucked.no fresh towels . Tea bags were not repalced . seems they didnt carr

  • 4.6

    Excellent!

    What's Good: Comfort, property and cleanliness

    Reason For Rating : Great facility, very good hospitality!!

  • 5.0

    Excellent!

    What's Good: Rooms and staff

    What needs to improve : Nothing !

    Reason For Rating : You can expect more from a hotel. Firstly its location is perfect to stay in Kolkatta.You will everything around like the best places to eat ,shop or sightseeing. Secondly,the staff is really nice.They help you in the best way possible and always a carry a nice smile:) Thirdly,you like clubbing/lounges ,then you are the best place in kolkata as the hotel has 3 very famous clubs/lounge.

  • 4.1

    Very Good!

    What's Good: Good Location

    Reason For Rating : Good Hotel

  • 5.0

    Excellent!

    What's Good: Staffs and amenities

    What needs to improve : Nothing

    Reason For Rating : Reception staffs very cooperative and the entire hotel staffs were very courteous...

  • 3.4

    Average!

    What's Good: Location

    Reason For Rating : Housekeeping service, faster check in

  • 3.7

    Very Good!

    What's Good: Location

    What needs to improve : Too much time for check in and slow housekeeping service

    Reason For Rating : Better housekeeping service and quicker check in process

  • 4.9

    Excellent!

    What's Good: Comfortable

    What needs to improve : Cigarette's smell

    Reason For Rating : Cigarette smell is all over the place I need fresh air

  • 3.9

    Very Good!

    What's Good: Location and ambiences

    What needs to improve : Small room with no table

    Reason For Rating : Fantastic location but relativly small rooms. Nice disc

  • 4.1

    Very Good!

    What's Good: Food

    What needs to improve : Location

    Reason For Rating : Need to improve bathroom tap & look

  • 2.3

    Poor!

    What's Good: Location

    What needs to improve : Old property

    Reason For Rating : Old property, not updated or upgraded. Needed to get upgraded.

  • 4.0

    Very Good!

    What's Good: Location and Atmosphere

    What needs to improve : Restriction in Gym due to Shoes

    Reason For Rating : Good

  • 5.0

    Excellent!

    What's Good: Cleaning n buffet

    What needs to improve : Central ac was not working properly

    Reason For Rating : Accommodation is very good as compared to price. Thanks for making my trip beautiful

  • 4.1

    Very Good!

    What's Good: Location and supportive staff and management

    What needs to improve : Room size , washroom are small

    Reason For Rating : Improve room upkeep and bathroom doors

  • 3.9

    Very Good!

    What's Good: Breakfast

    What needs to improve : Noisy and congested rooms

    Reason For Rating : Hotel rooms are congested. They give only 3 half ltrs bootle for 2 guests and charge extra for further water bottles. Hotel is very noisy due to discotheque's loud music. Does not fit into 5star category. Only best thing is their lavish breakfast.

  • 2.6

    Average!

    What's Good: nothing

    What needs to improve : everything except the location, especially front desk staff.

    Reason For Rating : the hotel front desk staff was very very slow, they wasted nearly 2 hours of ours as we were have four bookings, which were split into 8 bookings. very slow processing in this modern world

  • 4.1

    Very Good!

    What's Good: Pool and bar

    What needs to improve : Water paid as per the law drinking water TO ALWAYS FREE

    Reason For Rating : They should provide priority who already stay in hotel

  • 3.9

    Very Good!

    What's Good: the options to dine and party

    What needs to improve : the quality of rooms... they look outdated

    Reason For Rating : i think the check in process in cases of prior bookings should be expedited.. had to wait in the lobby for about 1/2 half hour just to get checked in.... and the bathroom inside the room needs to be refurbished.. showers and taps were not working properly...

  • 3.9

    Very Good!

    Reason For Rating : Great service

  • 5.0

    Excellent!

    Reason For Rating : Ask for a room service at the counter only Please don't disturb while the customer is in the room.

  • 4.6

    Excellent!

    Reason For Rating : Good hotel for solo travelers. Easily could get hooked up as at night lobby is full of girls wanting to party

  • 4.0

    Very Good!

    What's Good: Courteous staff. Clean

    What needs to improve : Kettle not working. Phone not working. Random calls

    Reason For Rating : Improve house keeping.

  • 4.6

    Excellent!

    What's Good: Location

    What needs to improve : Little expensive

    Reason For Rating : Friendly staff, comfortable rooms, lovely dcor

  • 4.6

    Excellent!

    What's Good: The room was beautiful. The bed was very very comfortable.

    What needs to improve : The tv was very old and not all the channels are available. The soap and body products were not very nice.

    Reason For Rating : The room was very nice but the body wash, shampoo and other products were not very nice. They gave me an option if I want a smoking or non-smoking room was really appreciable. Id not think twice before booking this hotel again.

  • 4.9

    Excellent!

    What's Good: Location

    What needs to improve : The management

    Reason For Rating : The Hotel was neat and very lively. Just the hotel staff need to get a bit more welcoming.

  • 5.0

    Excellent!

    What's Good: Everything

    Reason For Rating : Excellent

  • 5.0

    Excellent!

    Reason For Rating : very very very very very very very very very good

  • 1.3

    Poor!

    What's Good: Nothing

    What needs to improve : Hotel people are thugs

    Reason For Rating : Worst Hotel Experience Ever!!!

  • 5.0

    Excellent!

    What's Good: Multiple restaurants

    What needs to improve : Entry is very tight starting from the bar

    Reason For Rating : Very excellent location and good hospitality by hotel staff Immediate service

  • 4.4

    Very Good!

    What's Good: Recreational services

    What needs to improve : Na

    Reason For Rating : Amazing quality and level of service maintainance. Wonderful room and hygienic sanitation facility. Courteous staff, who is always ready to help you. Overall, perfect stay in heart of Calcutta.

  • 4.4

    Very Good!

    What's Good: Place

    What needs to improve : Nothing

    Reason For Rating : Nice place

  • 4.6

    Excellent!

    What's Good: Stay and cleanliness

    What needs to improve : All well

    Reason For Rating : Very nice and joyful stay would like to stay on next visit as well

  • 3.3

    Average!

    What's Good: Location

    What needs to improve : Room and restaurant

    Reason For Rating : Room is quite small in compared to price and star rating.

  • 5.0

    Excellent!

    Reason For Rating : The location, ambience was awesome

  • 4.4

    Very Good!

    Reason For Rating : centrally located. In house cafes/ lounges to hangout amongst very famous nearby. Staff is helpful and food is awesome.

  • 4.6

    Excellent!

    Reason For Rating : Excellent facilities and fresh pricing from yatra

  • 5.0

    Excellent!

    What's Good: Ambience

    Reason For Rating : Stay was good .. would love to go again

  • 4.0

    Very Good!

    Reason For Rating : Good

  • 4.4

    Very Good!

    What's Good: Break fast

    What needs to improve : Room

    Reason For Rating : Good place

  • 3.6

    Very Good!

    What's Good: Location

    What needs to improve : Staff inexperienced, rooms noisy, overpriced

    Reason For Rating : Property location is the best in town, flanked by best restaurants and coffee shops, hence ideal for tourists. However, the rooms are good, short of excellent. The wall in my room was heavily seeping. The loud clubs on the ground floor made my entire room reverberate throughout the night. The staff is young and good looking, but they are inexperienced, including the supervisor lady on duty. No one has any clue how to handle customers. Almost everytime I went to the front desk there were aggrieved hapless people out there fighting and arguing with the staff, and for genuine reasons. And the staff was giving them the most stupid replies I could ever get. The hostess from Roxy, Meghna is really great. She's cheerful and makes people feel really special, throughout her shift which is huge skill. Food is ok but highly expensive. Rooms are exorbitantly expensive, rationale of which I couldn't understand. Might visit again, but only for the location. I wish they reduce the prices

  • 4.9

    Excellent!

    Reason For Rating : Good location and ambience. Rooms are good though little less space in rooms.

  • 4.4

    Very Good!

    What's Good: Hospitality

    Reason For Rating : It was a good experience staying therr

  • 2.9

    Average!

    What's Good: Location was good.

    What needs to improve : Staff service. Denied reservation asked to wait for half hour

    Reason For Rating : It was ok. Rooms were not so good.

  • 4.0

    Very Good!

    What's Good: Location

    What needs to improve : Room size

    Reason For Rating : Excellent location and service

  • 4.4

    Very Good!

    What's Good: Good

    What needs to improve : Nil

    Reason For Rating : May be

  • 3.9

    Very Good!

    Reason For Rating : Prompt service

  • 4.7

    Excellent!

    What's Good: The ambiance

    What needs to improve : Value for money

    Reason For Rating : It was really pleasant and comfortable. Great Hospitality!

  • 5.0

    Excellent!

    What's Good: Overall comfortable

    What needs to improve : Nil

    Reason For Rating : Comfortable stay and delicious breakfast.

  • 3.1

    Average!

    What's Good: Location

    What needs to improve : Staff service and room

    Reason For Rating : Room was not ready even when I reached there at 3 30 pm. It took them 30 mins to sort the issue

  • 5.0

    Excellent!

    What's Good: Restaurants and night clubs

    What needs to improve : There is nothing that I didn't like

    Reason For Rating : Very good hotel to stay

  • 4.0

    Very Good!

    What's Good: Location

    What needs to improve : Room service

    Reason For Rating : Was a two day stay. Asked them multiple times to fix the fridge but no follow up...

  • 4.7

    Excellent!

    What's Good: location

    What needs to improve : all ok

    Reason For Rating : prompt chk in n friendly staff n smiling n helpful

  • 5.0

    Excellent!

    Reason For Rating : Good hotel. At good price.

  • 5.0

    Excellent!

    Reason For Rating : Good hotel. At good price.

  • 4.9

    Excellent!

    What's Good: Everything

    What needs to improve : Entry

    Reason For Rating : Efficient staff, clean rooms, centrally located hotel

  • 2.9

    Average!

    What's Good: Stuff

    What needs to improve : Language

    Reason For Rating : Yes

  • 4.9

    Excellent!

    What's Good: Everything

    What needs to improve : Not applicable

    Reason For Rating : Worth paying. Staffs are very good and friendly. Person, sitting at reception, are well mannered and well behaved. I have requested them to upgrade the room category, they have done immediately. Amenities are good. Rooms are neat and clean. Food quality is excellent. My favourite hotel to stay in Kolkata.

  • 2.4

    Poor!

    What's Good: location

    What needs to improve : service

    Reason For Rating : staff service is pathetic

  • 3.1

    Average!

    What's Good: The ambience

    What needs to improve : The hotel staff behavior

    Reason For Rating : There was confusion on booking with complimentary breakfast The staff was rude and not so helpful

  • 3.6

    Very Good!

    What's Good: Clean rooms

    What needs to improve : Poor Support staff

    Reason For Rating : Poor support from the staff and specially front desk and house keeping

  • 4.6

    Excellent!

    What's Good: Location

    What needs to improve : Room Cleaning

    Reason For Rating : Response Good

  • 4.4

    Very Good!

    What's Good: Location

    What needs to improve : Lobby and pick and drop area

    Reason For Rating : Nice neat and clean room

  • 3.6

    Very Good!

    What's Good: Availability of late check-in and early check out

    What needs to improve : Their manners

    Reason For Rating : They need to work on their hospitality

  • 2.0

    Poor!

    What's Good: GOOD

    What needs to improve : GOOD

    Reason For Rating : GOOD

  • 4.1

    Very Good!

    What's Good: Location

    What needs to improve : All services were chargeable

    Reason For Rating : Some basic things were part of room services that should be available in room by default.

  • 5.0

    Excellent!

    What's Good: Staff behaviour

    What needs to improve : No comment

    Reason For Rating : Good and polite staff , value for money.

  • 4.4

    Very Good!

    What's Good: Ambience and check-in/checkout time

    What needs to improve : Non cooling refrigerator and no microwave

    Reason For Rating : Good ambience.... Short check-in/out time

  • 4.1

    Very Good!

    What's Good: location, staff, discotheques

    What needs to improve : rooms, prices

    Reason For Rating : very good location, very courteous and non-intrusive staff. Roxy and Tantra are hot, and guests can get free single access. Prices are very expensive, compared to other similar 5 star properties. Rooms are good but could have been definitely better.

  • 3.1

    Average!

    Reason For Rating : Ok not very bad

  • 5.0

    Excellent!

    What's Good: Ambience

    What needs to improve : Nothing

    Reason For Rating : Fabulous

  • 4.0

    Very Good!

    Reason For Rating : Nothing

  • 4.0

    Very Good!

    Reason For Rating : Dear Sir, At the time of booking i have given my GST NUMBER and at the time of check in at hotel i have given my company gst number but at the time of checkout your staff given me the bill in my name without my company gst number, When i see the bill i told that why u give me the bill in my personal name then they gives me a plain bill with gst number but no amount mentioned in that plain bill only my company name and gst number there.when i tell this will not work then they xerox the bill with old bill and give me that copy with seal and sign. Sir how can you issue outside state bill without igst. They have given me sgst and cgst bill., Request you to plz change the bill and send it in my email otherwise i have to pay the gst amount from my pocket., Please do the needful Best Regards Sunil Bucha 9435050290

  • 4.7

    Excellent!

    What's Good: Location

    What needs to improve : Room Service

    Reason For Rating : Fantastic stay. In the heart of the city with all the iconic restaurants and night clubs around. Will visit next time!

  • 4.1

    Very Good!

    Reason For Rating : Good Service

  • 4.9

    Excellent!

    Reason For Rating : Comfortable stay and good ambience. The location is near City center and that helps

  • 4.9

    Excellent!

    What's Good: Location

    Reason For Rating : Comfortable

  • 5.0

    Excellent!

  • 4.1

    Very Good!

    What's Good: The Stay, the location, the room

    What needs to improve : ROOM SERVICE CHARGES

    Reason For Rating : Be very careful, they charge a BOMB for room service, a single can of Energy drink costed me Rs.759/-. Its a total ripoff for everything other than stay, so yes do stay but do not avail of any services in the room or otherwise !!!

  • 4.3

    Very Good!

    What's Good: Location

    What needs to improve : Could be slightly more tidy.

    Reason For Rating : Good wibe, good rooms, great location.

  • 4.3

    Very Good!

    What's Good: LOCATION

    What needs to improve : ROOM SIZE

    Reason For Rating : Location is 10 out of 10

  • 1.9

    Poor!

    What's Good: Building is nice

    What needs to improve : No guide inside hotel

    Reason For Rating : I will never visit park again

  • 3.6

    Very Good!

    What's Good: Location

    What needs to improve : Service

    Reason For Rating : Chek in process should be smoother. Service at the restaurant has to improve a lot

  • 4.6

    Excellent!

    What's Good: Great

    What needs to improve : Not serving enough water in room. Asking for money after we pay so much.

    Reason For Rating : They are serving enough basic things after paying so much money.

  • 3.7

    Very Good!

    What's Good: the breakfast was good

    What needs to improve : poor room service

    Reason For Rating : In the center of the city

  • 4.6

    Excellent!

    What's Good: Location

    What needs to improve : All was well

    Reason For Rating : It was good

  • 4.1

    Very Good!

    What's Good: Roxy

    What needs to improve : Room size

    Reason For Rating : Good

  • 3.4

    Average!

    What's Good: cleanliness

    What needs to improve : laidback staff

    Reason For Rating : Hotel staff service wasn't punctual.

  • 3.3

    Average!

    What's Good: Location and food

    What needs to improve : Rooms are not well maintained and need renovation. Leakage from battroom ceiling. Room no 345

    Reason For Rating : Rooms need renovation

  • 2.9

    Average!

    What needs to improve : Room cleanliness

    Reason For Rating : Room cleanliness is poor

  • 4.7

    Excellent!

    What's Good: Location

    What needs to improve : Layout

    Reason For Rating : It's in the centre of the city and it's a happening place. Rooms are well appointed. Hotel upgraded me to the best possible category.

  • 4.0

    Very Good!

    Reason For Rating : Stay is good

  • 4.7

    Excellent!

    What's Good: Everything

    What needs to improve : None

    Reason For Rating : Courtious staff, good hotel , good food , centrally located, worth the money

  • 3.7

    Very Good!

    What needs to improve : Loud music at night

    Reason For Rating : Ok kind of hotel

  • 4.0

    Very Good!

    What's Good: Overall good

    What needs to improve : All ok

    Reason For Rating : Stay was comfortable. Nice location. Nice food.

  • 5.0

    Excellent!

    What's Good: Location

    What needs to improve : Nothing

    Reason For Rating : Best location. New renovated rooms . Customer friendly

  • 3.7

    Very Good!

    What's Good: Location

    What needs to improve : Services

    Reason For Rating : Reception guys n girls should b well trained..before being given important checkin checkout responsibility ..

  • 4.7

    Excellent!

    What's Good: Location

    What needs to improve : Check out was time consuming as only one person was dealing with 4-5 check out at a time. Also invoice for Breakfast chargetook around 10 mins.

    Reason For Rating : Awesome location, awesome management.

  • 2.6

    Average!

    What's Good: Crowd.. night life

    What needs to improve : Room facility..

    Reason For Rating : Room was not up to the mark. Waited long time for the room. We r behaved like third class country citizens. I think you should convey the actual room facility to the client..

  • 2.7

    Average!

    What's Good: The ambience

    What needs to improve : Waiting after 2 pm as the room was nt ready till 2 pm .waiting at reception like fools is smething feeling hell .

    Reason For Rating : If the entry is at 2 then the room must be ready at 2 , its is extremely hectic that aftr flight one shud wait like fools at recepetion . Secondly after paid for dinner bill in cash they again charge u at check out time and wn i rechek it aftr paying it again they said the amount will b refund ..wch wont he done aftr 2 days aftr i came back to my home . Their was communicaion gap in staff itself .

  • 4.0

    Very Good!

    What's Good: The location

    What needs to improve : Check in and out took too much Time

    Reason For Rating : Great location

  • 4.1

    Very Good!

    Reason For Rating : not to charge small small amt for early checkin never seen before

  • 5.0

    Excellent!

    What's Good: Location, food, comfort

    What needs to improve : Nothing

    Reason For Rating : Good

  • 3.4

    Average!

    What's Good: Location

    What needs to improve : Room sizes Airconditioning and other accessories

    Reason For Rating : Location is good Quality of the Room needs great attentions in terms of fittings linen etc

  • 5.0

    Excellent!

    What's Good: Cleanless

    What needs to improve : Out side noise

    Reason For Rating : Very clean and staff friendly hotel

  • 4.7

    Excellent!

    What's Good: Location

    What needs to improve : Traffic

    Reason For Rating : Good experience

  • 5.0

    Excellent!

    What's Good: Well maintained rooms

    Reason For Rating : Nice place to stay

  • 1.9

    Poor!

    What's Good: Location

    What needs to improve : Room Condition

    Reason For Rating : Room Condition was not good at Park.DTH wasn't working.Room not cleaned properly.

  • 1.9

    Poor!

    What's Good: Nothing was to like. Not a single thing. Except the guards.

    What needs to improve : Service was zero.

    Reason For Rating : Worst experience i ever had. No response at all. Waited a long to check in. And waited for atleast 1 and half hour for my luggage to get in my room. Lastly me myself bought my lugguage. The worst park hotel among all others. All staffs are full of attitude as if we are nobody infront of them. Will never again go there nor will suggest anyone to go.

  • 4.9

    Excellent!

    What's Good: Nice room and expert staff

    Reason For Rating : Nice room and friendly staff

  • 4.1

    Very Good!

    What's Good: Great Room.

    What needs to improve : Entrance

    Reason For Rating : Very good experience. Great location.

  • 5.0

    Excellent!

    What's Good: Everything

    What needs to improve : Nothing

    Reason For Rating : Nice service, prompt action by house keeping team, warmth welcome reception team,so many places for enjoyment, such as Tantra,Roxy, someplace,aqua etc.

  • 3.0

    Average!

    What's Good: location

    What needs to improve : room quality , service

    Reason For Rating : Rooms are quite small, washroom bathtub is broken,washroom size and equipment are not up to the mark based on a high range 5 star hotel, towels are not clean

  • 3.7

    Very Good!

    What's Good: Great locality

    What needs to improve : Delayed Checkin, Hot water issues

    Reason For Rating : Checkin should be definitely improved

  • 5.0

    Excellent!

    Reason For Rating : Clean and comfortable

  • 2.7

    Average!

    What's Good: Location

    What needs to improve : Bad behaviour and high price of breakfast

    Reason For Rating : Bad behaviour of Bell boy during check-in. They didnot provide complimentary daily fruit basket on their own. There was no views outside windows of Deluxe room. Breakfast price in too high.

  • 4.1

    Very Good!

    What's Good: Ambience

    What needs to improve : Expensive

    Reason For Rating : Service should be little fast

  • 4.6

    Excellent!

    What's Good: Helpful staff, good food,

    What needs to improve : Outside noise in the room

    Reason For Rating : Good room... Helpful staff... good food...

  • 5.0

    Excellent!

    What's Good: The location is excellent. Specious room size and comfortable bed .

    What needs to improve : At the time of Check in front officer took quite long time.

    Reason For Rating : The app is really easily accessible. I got most cheaper price in all of my booking

  • 5.0

    Excellent!

    What's Good: Polite staff

    What needs to improve : X

    Reason For Rating : Complimentary Upgrade to suite room

  • 4.4

    Very Good!

    What's Good: The location

    Reason For Rating : Good hotel

  • 3.9

    Very Good!

    What's Good: Location

    What needs to improve : Check in and check out

    Reason For Rating : Overall experience was good

  • 4.3

    Very Good!

    What's Good: Location!!

    What needs to improve : Front desk service

    Reason For Rating : There was just one keycard available in each room....

  • 5.0

    Excellent!

    What's Good: Location,rooms, amenities, staffs

    What needs to improve : Nothing

    Reason For Rating : It's excellent to stay here

  • 3.0

    Average!

    What's Good: Breakfast spa health centre

    What needs to improve : Rooms, Dinner staff not trained well

    Reason For Rating : The Break fast is good but Dinner is Horrible and stale food was served. The carpets in the room is dirty. Not very professional

  • 5.0

    Excellent!

    What's Good: Its complete package... Superb

    What needs to improve : Nothing

  • 3.3

    Average!

    What's Good: Location

    What needs to improve : Very expensive food

  • 1.3

    Poor!

    What needs to improve : It's not a five star hotel

  • 5.0

    Excellent!

    What's Good: Everything

    What needs to improve : Nothing

  • 1.7

    Poor!

  • 4.6

    Excellent!

    What's Good: eminence and location

    What needs to improve : not helpful

  • 3.4

    Average!

  • 5.0

    Excellent!

    What's Good: Breakfast

  • 4.0

    Very Good!

    What's Good: location

    What needs to improve : Not of 5star standard

  • 4.7

    Excellent!

  • 3.6

    Very Good!

  • 4.3

    Very Good!

  • 4.3

    Very Good!

  • 3.9

    Very Good!

    What's Good: good place

    What needs to improve : locations

  • 2.3

    Poor!

    What's Good: food

    What needs to improve : way to greet guest

  • 5.0

    Excellent!

    What's Good: Good

    What needs to improve : Gud location

  • 1.9

    Poor!

    What's Good: location

    What needs to improve : service

  • 2.3

    Poor!

    What's Good: The locations.

    What needs to improve : The rooms are old if you book directly they give better room. The room didnt wven had a tea maker. The beds were uncomfortable.

  • 2.3

    Poor!

    What's Good: LOCATION

    What needs to improve : CHECK IN PROCESS /FACILITIES ETC

  • 4.9

    Excellent!

  • 1.0

    Poor!

    What's Good: Everything

    What needs to improve : Nothing

  • 3.3

    Average!

    What's Good: Room quality wasn't up to the mark. Electric kettle quality, bed sheet had couple of stains, the AC control panel was of no use, as I wasn't able to set the temp. to my liking, Food quality, presentation, raw materials used in room service orders were not acceptable in terms of cost associated. - Pricing has also increased for basic dishes and felt that choice wasnt much. The food at "The Street"is still good and value for money. Breakfast spread has reduced and quality also seems to have gone down a bit. I asked for a cold-coffee and it was brought to me in 5-7 mins (acceptable), But what wasnt acceptable was the shredded cardboard / paper pieces in it. Seems like a chuck of the milk carton was pushed into the blender and blended into the coffee and milk. Other issues as well during the stay, which I cant recall now.

  • 3.3

    Average!

    What's Good: There was a communication gap. My reservation was for 7th and 8th Jan but at the time of check in it was mentioned on the hotels system as February. There was a lot of inconvenient because of that.

  • Avoid the Hotel if you want a comfortable stay

    by RAMESHSHIRALI on October 24, 2019

  • Face away from Park Street!

    by Magoolou on October 21, 2019

  • Put your headphones or earpluggs on when you Sleep and do not take a room on the Park Street side

    by Joachim T on October 4, 2019

  • Suite rooms are best

    by VishalD722 on September 29, 2019

  • peaceful for business people

    by Lawrence K on September 25, 2019