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Mon, 07 Dec – Tue, 08 Dec (1 Night) | 1 Room | 1 Guest
by Sanjeev on Jan 03,2019
What's Good: Room, staff, cleanliness, breakfast
Reason For Rating : Hotel staff was quick to respond upon arrival. Check in was quick. An upgrade to Suite was given which was highly appreciated. Housekeeping staff was quick to respond to requests. Breakfast was very good. Overall a very good stay.
by VIKASH S on Dec 23,2018
What's Good: Perfect location, delicious food and well furnished
What needs to improve : Nothing
Reason For Rating : Awesome
by Arindam on Nov 27,2018
Reason For Rating : Please refund
by Niharika on Nov 15,2018
Reason For Rating : I really liked the easy way and it happened so smoothly. I will surely book my next stay with Yatra only.
by subhankar on Nov 10,2018
Reason For Rating : Like the ambience
by arpitasen08 on
I have been staying here for sometime now and it pleases me to say that they are very consistent in the overall upkeep of the hotel. Excellent home cooked quality food and very hospitable people. They best thing is the locality as it is very close to my area of business. Thanks to the Sonnet in providing such amazing hospitality year after year.
Very poor banquet hall and worse management.
by Swagata D on
We had to book the banquet hall for an office event, and could not find something on such a short notice (less than 7 days). So we booked for about 100 people and boy, it was one miserable day, that nearly cost me my job. Pros: Good food (reasonable) Ample parking Cons: No wifi (yes you heard that right) Very poor IT Support Incompetent and uncooperative manager No signal of any cell phone, Jio might work at some places. Imagine running a business meeting like this Shady dealings- They have sub-contacted the arrangements for stage etc to an outsider, who refused give us a proper bill. Made us wait for 4 hours. Wanted cash only and no bill. In short, shady. We needed another projector and it took them over two hours to arrange that. Me as a senior manager and the event coordinator almost cried that day, as all my directors were so upset Ladies bathroom does not have a full length mirror Some staff do not understand Hindi, and that can be a problem Overall, this a good property, but I would not recommend for any formal business meeting.
Great value and service
by FlightDelayed on
Clean, comfortable, safe area. Good food for breakfast and excellent food at dinner. Service was excellent, especially the desk clerk who, at 4 am offered to pack us a breakfast to take to the airport.
Good hotel with one of the worst banquet service
by suswetar on
We booked the banquet for our wedding for Feb 18, 2020. The banquet manager is incompetent and not cooperative at all. Same go for the person in charge of decoration. They couldn't do even simple things we asked for the event (e.g. right coloured flower, serve food &/or drinks on time, sitting arrangements etc.). The manager continuously harassed us saying that they don't take credit card and we had to pay in cash, when they do take credit cards. We travelled from USA to India just for the wedding and didn't have so much cash with us, which they were aware of. Apparently the hotel/banquet frequently changes their staff, so none of the people who were in charge there knew what's going on, which was frustrating. The hotel management and service were good. So all I can say is that, this is a good hotel to stay but the really bad to have your special events here, because the banquet management is horrible.
Very good stay
by babaicboy9 on
Very good stay ....... I have called in Room service for food order there was a lady called puja she is very polite as well as very professional with her behavior and job. my best wishes to the sonnet and as well as puja also, it will be great if they keep employees like her then surely guests will appreciate their stays.
Do not ever book the convention centre/ Banquet hall.
by Swagata D on March 31, 2020
Rooms are in good condition, well maintained and clean
by suswetar on February 28, 2020
Bengali traditional food is very nice!
by sanjibcjha on December 13, 2019
very near to city center, you can get street food easily for which kolkata is known.
by vkagarwall23 on July 29, 2019
Saltlake dont be at this hotel
by Akstrath on July 14, 2019