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Room 1:
AdultsAbove 12 years
Children Below 12 years
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Rating 4.0/ 5 , based on 137 Review(s)
yatra hotel

Visitel, Kolkata

Thu, 29 Oct – Fri, 30 Oct (1 Night)  |  1 Room  |  1 Guest

Reviews for Visitel

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Overall Rating

3.8 / 5

(based on 3 review(s))

Verified

Rating Summary

  • Comfort3
  • Cleanliness3
  • Facilities Available3
  • Staff Service3
  • Room3
  • Value for money3
  • Location3
  • 3.3
  • 4.0
  • 3.0
  • 4.0
  • 4.3
  • 3.0
  • 4.7
  • 2.9

    Average!

    What's Good: Nothing because of a bad experience.

    What needs to improve : The unpleasant experience and the management replies.

    Reason For Rating : My room has a opened unused condom kept on the chair in the room. When asked to the manager said might be of previous guest. The room was cleaned twice after the previous guest had left. pathetic experience. Felt really uncomfortable as was a solo lady traveller . I raised a complaint and mailed the management. No updates from the management regarding the complaint till checkout.

  • 3.9

    Very Good!

    What's Good: Well maintained and clean place. Cordial staff.

    What needs to improve : Nothing specific that i did not like.

    Reason For Rating : Well maintained place. Staff were cordial. Food was pretty decent.

  • 4.6

    Excellent!

    What's Good: Nice rooms and easy location

    What needs to improve : Breakfast

    Reason For Rating : Very Nice Hotel in a very nice location and very comfertable rooms to stay. Pleaseant staff.

  • Overall Rating

    "Visitel"
    4.0 Visitel

    (based on 137 reviews)

  • Traveller Rating

    • Terrible 11
    • Poor 4
    • Average 10
    • Very Good 33
    • Excellent 79

  • Title of my review is - "Excellent"

    by Vanture4 on

    Mr Hemant and team The hotel stay was very pleasant and comfortable.The staff were very polite and helpful and accpecially Mr. Hemant sing manager , the locality was very convenient for getting around and many activities.If we were to travel to Prague again we would definite stay there again. Regards Banty dey 8413064874

  • For Marriage of my son

    by Gopesh89 on

    Excellent service and courteous behaviour of hotel staff at all fronts , especially of Mr Hemant , Manager. We stayed in hotel for two days and all our guests including us highly appreciated the services and food quality ( Vegetarian ) of hotel. We wish all the best. S k Agarwal

  • Wedding Get-together

    by Utkarsh678 on

    Dear Hemant and team, I happened to stay in hotel for two nights with our family guests on 8&9 February and booked entire hotel. It was a wonderful experience by all of us in terms of all parameters like cleanness of rooms, quick service, delicious food all two days with variety,homely atmosphere and best part is smile on all staff faces. They all were ready to take care even for small help required. I can keep on expressing but words will not come to end. PL accept my best wishes for the on going success of your hotel and keep this trend. We all will keep promoting to all my friends and relatives to pick your hotel in near future. I give rating 10 out of 10. No complaints. All the best and thanks once again for making our stay memorable. Regards, Piyosh Kumar Agarwal 9654427331

  • Good hotel with inappropriate management

    by nikunjsejpal on

    Room was very shabby Table, curtains, bed sheets, pollows and curtains were stained and used Toilet was not properly clean and hygienic Wardrobe was broken and with fungus There was no hot water in basin despite follow ups

  • Tourism

    by anowarulb on

    Room is excelent and also hospitality outstanding. Staffs are excellent. All are request to stay here. Foods are good. Near the hotels and Apollo hospital Kolkata. All the best wishes for them. Good luck.

  • terrible hotel

    by nikunjsejpal on February 13, 2020

  • Rooms are small for family stay

    by ashok1973 on March 18, 2019

  • Choose any other hotel I am sure it will be better than this anyday.

    by Rahulbothra12 on November 28, 2018

  • Suite Rooms are very spacious ad Large , best part they are quieter as well so that you can have a sound sleep.

    by SandyXEB on May 11, 2018

  • take the room facing the road or garden

    by khushboo m on April 11, 2018