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Wed, 26 Sep – Thu, 27 Sep (1 Night) | 1 Room | 1 Guest
Kumarakom Tourist Complex, Kumarakom North, Kumarakom , 686566 | Show on Map
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by Sushil S on August 25, 2018
After our unscheduled escape from Munnar before the last of the routes out were shut by the rampaging floods we spent a night in Ramada Alleppy before picking up our booked schedule ( nights) in Club Mahindra Kumarakom. We checked in around 9 pm. We promptly checked out the next morning. While the rain and flood damage was obvious with most of the outdoor areas rendered unserviceable we realised that spending 3 nights here would be tedious and boring. The cottages are far flung and we requested for and got one close enough to the main building housing the only restaurant. A dull looking place with a depressing vibe serving unimaginative menus and predictable, tired preparations. The approach road tot he resort was a claustrophobic little narrow alley leading into a resort which quickly needs to rediscover its mojo and appeal. Poor food and still waters with mosquitos were a put off. the cottage was basic with disproportionately big bathroom. The living area was basic with the so called sofa cum bed at floor level! The power outages were frequent and far too many for comfort. A small TV with STB hitched up in one corner of the room was hardly any entertainment. No kitchenette just Tea / Coffee facilities. The intercom system was down. (Floods?) we had to use our mobiles to contact the reception and room service / Housekeeping. That night's dinner was a big let down. Our A la Carte order took ages to be delivered. had to be sent for reheating! My Mutton Biryani came with a very generous helping of boneless pieces and great tasting rice. But, not one piece was edible! They were undercooked and served in such a tough state that I had to leave them all alone and just make do with the rice. The activity area resembled a dump. There is no WiFi in the cottages and one has to come to the main restaurant area to connect to the world! It was most uninspiring and made us question our decision to opt for this CM location despite warnings from others. CM needs to review its offerings. Times and needs have evolved. In these expensive and inflationary times customers take small breaks from a stressful life and come to such resorts to unwind. I urge the management to refresh the CM product and listen to customers. Our remaining two nights were very kindly reallocated to Ramada Allepey by the reception on our request. Atleast CM staff are earnest and sincere. They make efforts but cannot rise above the shortcomings of the infrastructure.
by Venture597942 on July 27, 2018
excellent property... huge area...well maintained...felt connecting back with nature. Kids enjoyed the most but need to be careful as there are many water bodies in the property. Courtesy extended by the staff was good. Good spread of food..
by ChandrseshP on July 26, 2018
It's very good destination.here staff is good and food also delicious out of every room there is Back water so you can enjoy the fishing our stay was very much comfortable.other avivity like dancing karaoke careme
by Harmeshg on July 19, 2018
A hidden gem of CM, this property is on the backwaters itself. Staff is excellent. all rooms are facing man made canals. you can see fishes and tortoise visiting . If you want to go to backwaters , the ship will pick you up from the resort it self. They have only one restaurant, the staff is very helpful. food is very tasty. Restaurant can book a candle light dinner cruise if you want. Spa is excellent with only two rooms, so need to plan ahead. Small holiday activity center, which is full of activity in the evening. you can see all type of birds flying across in the morning or evening, some times resting on the trees in the resort it self.
by shalinvarma on July 9, 2018
The place is next to the backwaters, the resort is old and on lease and not at all wheel chair friendly. The staff was very co operative, understood our problem and got us accomodated at Cherai Beach (Club Mahindra), very nice of them. Please Club Mahindra, don't aquire old and places not senior citizen friendly. After all everyone has the Right to enjoy. We all will grow old too!
by Kesavadas A on June 2, 2018
by ajayjj on April 21, 2018
by LaTorte on March 17, 2018
by ParagSamant on February 19, 2018
by rakesh1237 on January 8, 2018
Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.
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