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Mon, 24 Feb – Tue, 25 Feb (1 Night) | 1 Room | 1 Guest
by TERENCE CHERIAN on Apr 30,2019
What's Good: Location
What needs to improve : Pricing
Reason For Rating : Water quality is very bad (Salty water)
by Purvi on Jan 30,2019
Reason For Rating : Landscaping super
by Vipin on Jan 13,2019
Reason For Rating : Good service
by Eldhose on Dec 19,2018
What's Good: Nice and calm atmosphere
What needs to improve : Room was not worth for the money
Reason For Rating : Nice and calm atmosphere
by BHAVESHKUMAR on Nov 30,2018
What's Good: Backwater
What needs to improve : Room service
Reason For Rating : Nice
by amritha on Nov 30,2018
What's Good: Location
What needs to improve : Overpriced
Reason For Rating : NA
by Dhaval on Nov 26,2018
What's Good: Location
What needs to improve : Arrangements of room door and bathroom door
Reason For Rating : Resort is very nice.. All amenities are best.. Rooms r small and some charging points was not working..
by GURU on Nov 23,2018
What's Good: Location only , good garden and view
What needs to improve : Rest all below average
Reason For Rating : Staff were Not prepared to handle customers..
by Jitin Mani on Nov 07,2018
What's Good: Everything
Reason For Rating : Brilliant property... Amazing experience....
by Valued Patron on Nov 01,2018
What's Good: The exteriors of the property were good, though they can have better maintenance. The Location is nice.
What needs to improve : There was hardly any hot water - barely lukewarm. They can improve the interior of rooms and give it a little more appeal in terms of furnishings, etc.
Reason For Rating : The hotel should specify the types of rooms in terms that are easily understood by customers - if they use local/specific terms for different categories of room, it can lead to confusion or lack of understanding. If the hotel uses different terminology, Yatra should specify room categories in common terms (in parenthesis if required) to help customers gain clarity.
by george on Jun 01,2018
Reason For Rating : It was a fabulous experience
by shekkil on May 23,2018
What's Good: The location
What needs to improve : Basic room has to be renovated
Reason For Rating : Beautiful resort with greenery all around.. Looking at the sunset from the loan area is awesome, food is great, activities like fishing, boating all extraordinary
by Somadutta on Aug 18,2017
What's Good: The location, food, facilities.
What needs to improve : Room could be better.
by BHAVESH on Jun 13,2017
What's Good: Superb Hotel. All modern amenities available. Cooperative staff.
What needs to improve : Service in the al carte restaurant is quite slow.
by Tushar on May 27,2017
by mathew joseph on May 09,2016
What's Good: Excellent staff
by Aditya on Jun 19,2015
by chahat chanchlani on Jun 07,2014
by SKG109 on
Stayed there three nights. Its a nice property but lots of issues that seem to be ignored every day! Positives: - Housekeeping staff tried very hard to make things right. Nice decorations on the bed, fresh towels when needed. Quick laundry service. Nice! - the AC stayed on, even with the card key not in the power slot. A necessity in the warm weather! - security guard at the pier, used his flashlight to light the dark spots when we walked on the pathway. - the gardeners were working hard. - nice large lobby but stark and unfortunately unwelcoming! Opportunities for Improvement: - Front desk staff, including the lady who greets you on arrival seem to have no warmth! How hard is it to smile? - rooms are large but have basic furniture - furniture (cant call them sofas) cushions were very very dirty. Housekeeping got replacement cushions, still stained and dirty. Covered them with sheets to make acceptable. - zero electrical outlets near the bed. Got an extension chord for my CPAP but was told that the switch on the EC doesnt work! - WiFi was very very slow or just didnt connect. In 2020, this is unacceptable. - Bathrooms have new shower doors but the toilet seats are loose! Towel rack and soap stand on shower are loose. - Had to ask for glasses and a saucer to keep toiletries off the counter. - iron not available. Everything needs to go to laundry. - the swimming pool was cleaned only after our friends complained. Kerala Hospital: - the Kerala massages (my wife and I) were disappointing. Too much oil and not enough massage. My masseuse spoke no Hindi, practically no English and only Malyalli - the local language. He also hustled me for tips and positive comments. - you cant charge the massage to your room. The doctor prints out a receipt, you are escorted to the front desk. There you have to pay by cash or credit card before they will massage you! Dining Room: - breakfast is included but the spread is basic and can easily be so much better. They need to go see some of the western hotels in Kochi. - dinner was also buffet only. - the waiters were from Arunachal Pradesh. Spoke a little Hindi, practically no English and no Malyalli. A challenge but they worked hard. Recommendation: go if you get a good deal, otherwise do explore alternatives.
by BALASUBRAMANIAM P on
It is Avery pleasant place to stay. This is a huge property covering vast area fully covered with trees & greenery. Walking in the open place inside the property in the night after dinner gives very pleasant experience. Indoor games like cartons, TT, Chess etc. are really good. There is provision to tahe small boat across water stream going a long distance inside gives a challenging experience for rowing if one is not used to it (one two seater & one three seater are available). The resort takes the guests daily at 5 pm for an hour cruise in a bigger motor boat in the back waters to witness the sun setting & this is real icing on the cake. Food is really good though it may be better relished by sea food lovers. We were happy with Jain food options extended by the kitchen. Don't miss the opportunity to stay in this property when you visit God's own country next time.
by F1201KYlindas on
It is a beautiful resort by the lake in kumarakom, kerala. The rooms are huge, comfortable and clean. The hotel has got also Ayurveda advice and massage. There is a good restaurant with menu a la carte or buffet. They serve Indian and other cuisine. Staff always available and kind. Very good balance price/service. I would advice to come here to spend a very relaxing time. You can also have yoga lessons.
by N4937NJbarrys on
This hotel is more suited to live-stock than humans. Lake Song Resort claims to be a 4 star hotel but yet have the noisest rooms Ive experience in India. What you may not realise is the building materials they used to make the walls are that of breeze block. Breeze blocks are hollow inside and are not insulated. Breeze blocks are cheap and are used to build factories, NOT hotels. This means you can hear everything from all the rooms around you and to the very end of the corridor. When we raised this issue with management they refused to acknowledge that their 4 star hotel was not up to standard and further refused to apologise for the sleepless night we experienced. Instead they chose to blame their other customers saying they cant tell them to reduce there noice and argued we were wrong in our opinion. We spoke to 3 levels of management and they just got ruder and more indignant the higher we went. I would strongly recommend if you are looking for a good nights rest and relaxing time by the backs waters then look elsewhere. There are many more beautiful water front resorts in that area for you to choice from. Enjoy and sleep easy.
by Amisha C on
Our stay at lakesong resort was quite fun filled - we canoed within the canals in the resort, we took a hour long tour on the house boat at sun set. The food was good, and so was the service. We also happened to spot a monitor lizard on the premises, which was an added bonus!
by ankurupad on January 2, 2020
by Travelarshad on September 16, 2019
by Explorer_Aksharma on September 3, 2019
by Susan B on August 5, 2019
by Satabdi D on April 4, 2019