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Sun, 27 Jan – Mon, 28 Jan (1 Night) | 1 Room | 1 Guest
CLOSED, CLOSED, Lonavala , 410401 | Show on Map
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by 199ansarp on January 11, 2019
We are group of 250 pax from Maharashtra Education Department we stay 6 day over there, from stay, meals, service and overall experience is very awesome. I am Thanksgiving to Mr Vikas & also Ketan sir, Director of hotel Mr Sameer Lakhani and all staff very helpful. F&B department give 100% Vinayak & Ajay did there job. Will come again.
by Vishal J on July 23, 2018
We were a group of 80 persons. Visited the place during peak season of Monsoon. We had never visited the place before. Upon arriving we were welcomed and greeted by each staff very warmly. Rooms were clean. The food quality was awesome and it was good to see chef taking feedback from guests on quality. Mr. Vikas and Ketan were amazing in support and they made us felt like being at home. Mr. Vikas ensured the stay for us and other visitors are memorable. I am a frequent traveler and have never seen any hotel staff so polite, cooperative and supportive. For me three out of four stars rating are for the staff and the food.
by KiranD423 on May 18, 2018
Visited in last month.. Very great stay it was.. Rooms are clean and good, and staff also very well and special thanx to Ms. Vaishali Pandey for arrange nice stay for us... And also complimentary water park so it was very nice experience... Thank to united-21 retreat and Vaishali ji. Thank you
by ViniAneesh on May 16, 2018
We had taken two rooms for a weekend and drove down from Mumbai.. we were there on a corporate booking and were allotted, I guess, the worst of the 2 rooms in the property..one of the rooms there was no electricity (the slot where the key card is inserted was not working properly) as soon as we checked in..we called for the housekeeping to sort it out..they were prompt in repairing it but then the debris from the drilling etc. was left out inside the room and was not cleaned up even after telling them about it twice..also the sliding door of the other room that opened into the balcony could not be locked and we were told it cannot be repaired..there was a loose wire hanging down from one of the bedside lamps which was not even insulated..when we switched on the exhaust fan in the bathroom in one of the rooms, it just crashed with a loud bang scaring the living daylights out of me..the rooms in itself were dusty and were not cleaned properly the complimentary breakfast buffet was a total sham with just two items on the spread apart from tea/coffee/milk..the place has an inhouse mini water park (which is touted as its USP) but the pool and the water slides were not clean enough and so we didnt use it..there is ample space for parking and the hotel is located just along the main road..I believe the hotel also has individual villas/ cottages within its complex, which might be better than the rooms (although I believe if they cant maintain one room well no matter how small the category/ price range be, it is a tell-tale sign of the poor attitude/ upkeep of the hotel and its management) overall, we were just happy to get out of the hotel (even my four year old was desperate to get away from the hotel)..the only redeeming factor was the few activities that they had at the hotel (archery, shooting, etc. complimentary for the guests) which were done quite professionally and we enjoyed them..the hotel garden also has a play area for kids with swing, slide, see-saw, etc. which was well maintained.. We visited the Bushi dam in the evening of the day we arrived and next day went to Sunils wax museum and Lion point/ Tiger point
by Niksreview on May 3, 2018
Old property needs maintenance and renovation . Pillows stink. Dirty bedsheets and curtains. Bathrooms not kept clean. Does not have any 3 star quality what it claims to be. Hotel staff is arrogant and not helpful at all. We ordered for room service. They took more than a hour to send tea that too without sugar and spoon. When we asked for it. The hotel staff did not bring it even after reminding them multiple times . We asked for water glass even that was not given. They did not provide us with basic toiletries and towels. Breakfast had only 3 options poha, Paratha and omelette. Food was not good in quality or taste. Hotel was playing loud music till 2am we couldn't even sleep properly. Avoid this place at all cost.
by Kohitij on March 18, 2018
by seemaiipsrch on December 26, 2017
by ajaygupta2210 on July 22, 2017
by Bhaskar_10 on February 4, 2017
by budhdev_kapil on December 23, 2016
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