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Book Rooms at Upper Deck Resort Pvt. Ltd. - Prices Rs. 8498

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Room 1:
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Rating 4.0/ 5 , based on 548 Review(s)

Upper Deck Resort Pvt. Ltd., Lonavala

Thu, 21 Nov – Fri, 22 Nov (1 Night)  |  1 Room  |  1 Guest

Reviews for Upper Deck Resort Pvt. Ltd.

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Overall Rating

3.7 / 5

(based on 94 review(s))

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Rating Summary

  • Comfort94
  • Cleanliness94
  • Facilities Available94
  • Staff Service94
  • Room94
  • Value for money94
  • Location94
  • 3.8
  • 3.7
  • 3.4
  • 3.6
  • 3.7
  • 3.2
  • 4.5
  • 2.3

    Poor!

    What's Good: Location

    What needs to improve : Overall i was not happy with my stay here..no room service provided..for any requirements you have to go to the hotel reception..i had very bad experience staying here..i had to change 3 rooms before we cld say a night off..either a.c is not working ..the window lock issue..something or the other came up..may i request them to please check the rooms before handing over to guest..even for the food there is no la carte option..either you have to go with buffet or go somewhere else to have your food

    Reason For Rating : Please do check the room before allocating it to your guest..either the a.c is not working or windows lock dont work .we wasted our 2 hours for getting a.c repaired .

  • 3.0

    Average!

    What's Good: The view of the property and hassle free work at reception !

    What needs to improve : Wash room was smelly and room was next to kitchen supplies too noisy

    Reason For Rating : The picture uploaded of the hotel room should be updated regularly to tell present condition of rooms

  • 3.9

    Very Good!

    What's Good: View

    What needs to improve : Rooms need an upgrade and food not great

    Reason For Rating : Food needs improvement. Rooms are not maintained.. lot of work needed

  • 2.6

    Average!

    What's Good: Location and view from the hotel

    What needs to improve : Not well maitained. Maybe because of off season

    Reason For Rating : More prompt service by staff . Replace old Air condition machines. Place some maps and ways to reach hotel. MOBILE NETWORK IS NOT RELIABLE AT ALL.

  • 5.0

    Excellent!

    What's Good: Everything from the location, landscaping, rooms, hygiene, views, service to the ample personal space you get even with so many other guests staying.

    What needs to improve : Dinner was horrible, esp for the money paid

    Reason For Rating : True to its name, The Upper deck is a thoughtfully landscaped property on the highest peak in Lonavla. It offers beautiful 360 degree views from all levels with a generous observation decks + chairs. An ample swimming pool, green patches to walk barefoot or lie down and star-gaze in the wide night sky, a health spa, indoor activity centre, restaurat with a view and cozy clean rooms, TUD is a perfect stay to unwind for a weekend retreat close to Mumbai/ Pune. The staff is courteous and it was lovely to see an equal number of women staff. The breakfast spread was generous and delicious. We didnt enjoy the dinner though.

  • 4.1

    Very Good!

    What's Good: Location

    What needs to improve : Breakfast was not upto mark

    Reason For Rating : Resort location is good and service is also great.

  • 3.6

    Very Good!

    What's Good: Its the lication better than none.

    What needs to improve : Cottage room 118 seems old. Bathrooms lack modern fittings. Room asthetics are old and need a serious upgrade. Balcony mesh door had a lot of dust. I could hear TV being played in adjacent room as there was a connecting door.

    Reason For Rating : Location is amazing. Its peaceful, fresh and green

  • 3.0

    Average!

    What's Good: Overall location eas good except mobile network.

    What needs to improve : Mobile network & wifi was not adequate.

    Reason For Rating : Overall location was too good, with nice ambience but one thing we noticed that mobile network was very weak so it was very difficult to stay connected onpbile.

  • 3.1

    Average!

    What's Good: Location

    What needs to improve : Its a 3star and not a 5star property

    Reason For Rating : Views from the resort is superb. Its very clean also and the staff os very nice. However, the room, restaurant, etc are of 3star hotel and the problem was that we went with an expectation of 5star.

  • 4.0

    Very Good!

    What's Good: Hotel has an Amazing view..With good staff..Food was also quite good

    What needs to improve : Should provide room service

    Reason For Rating : It was just Amazing..Perfect place to chill with your loved ones..

  • 3.4

    Average!

    What's Good: Scenic beauty

    What needs to improve : Staff's behaviour, room service

    Reason For Rating : Staffs behaviour

  • 5.0

    Excellent!

    What's Good: Rooms were great and the views are superb

    What needs to improve : Network issues

    Reason For Rating : Place is amazing beautiful views and the service is outstanding i would love to visit again

  • 4.3

    Very Good!

    What's Good: Everything

    What needs to improve : Nothing

    Reason For Rating : Very happy

  • 4.6

    Excellent!

    Reason For Rating : More food menu choices

  • 3.3

    Average!

    What's Good: Location

    What needs to improve : Upkeep

    Reason For Rating : Improvement in food quality and variety required. Cleanliness required.

  • 4.3

    Very Good!

    What's Good: Ambiance

    What needs to improve : Room

    Reason For Rating : I liked the surrounding of hotel.

  • 2.3

    Poor!

    Reason For Rating : ,

  • 2.7

    Average!

    What's Good: 1. Location

    What needs to improve : Front desk, Shower, Room Condition

    Reason For Rating : Free upgrade although given in the voucher and also rooms being available was not provided. Front desk people were not helpful and were not too eager to welcome online customers as compared to direct customers. Eg - Welcome drink was not served to us.

  • 4.9

    Excellent!

    What's Good: Na

    Reason For Rating : All good

  • 3.6

    Very Good!

    What's Good: Location

    What needs to improve : 1 The rates are high compared to rooms and the professionalism of

    Reason For Rating : It was nice experience.

  • 4.6

    Excellent!

    What's Good: Location

    What needs to improve : Limited food menu

    Reason For Rating : Locations is perfect. Tasty food, but limited menu

  • 4.0

    Very Good!

    What's Good: Location,

    What needs to improve : Bugs like spiders , etc.

    Reason For Rating : EXCELLENT Property

  • 4.6

    Excellent!

    What's Good: Location

    What needs to improve : Cost could be lower

    Reason For Rating : Amazing location and good food..

  • 4.7

    Excellent!

    Reason For Rating : Awesome resort... thanks

  • 3.6

    Very Good!

    What's Good: Room and view from hotel

    What needs to improve : Room service and food

    Reason For Rating : Fabulous view from the room

  • 3.1

    Average!

    What's Good: The views

    What needs to improve : Cleanliness

    Reason For Rating : Cleanliness and Service needs improvement.

  • 3.7

    Very Good!

    Reason For Rating : wonderful experience.nice stay..Room can be more upgrade as per hotel location..

  • 2.6

    Average!

    What's Good: Nothing

    What needs to improve : All thing

    Reason For Rating : Amenities are not providing as mentioned during booking Room service is poor Staff co operation average Over all not to good as price taken

  • 2.9

    Average!

    What's Good: Location

    What needs to improve : Room no.101

    Reason For Rating : Need improvement on service

  • 4.3

    Very Good!

    What's Good: The location and the comfort

    What needs to improve : Should provide home slippers as the flooring remains very cild

    Reason For Rating : The view was Superb. A wonderful place to unwind and chill out

  • 2.4

    Poor!

    What's Good: View

    What needs to improve : Nothing

    Reason For Rating : Worst Service, zero value for me. I was served chicken soup instead of veg, no room service one has to go to the restaurant to take the given orders....etc etc

  • 5.0

    Excellent!

    Reason For Rating : Good and best

  • 3.0

    Average!

    What's Good: Location

    What needs to improve : Food, children play area

    Reason For Rating : Food quality

  • 4.3

    Very Good!

    What's Good: ambience

    What needs to improve : food quality

    Reason For Rating : fab environment

  • 5.0

    Excellent!

    Reason For Rating : Very good experience.

  • 4.0

    Very Good!

    What's Good: Atmosphere

    What needs to improve : food

    Reason For Rating : Good stay.

  • 4.0

    Very Good!

    Reason For Rating : Hotel with gr8 view away from hustle and bustle of city

  • 3.7

    Very Good!

    What's Good: Location

    What needs to improve : Room service not available

    Reason For Rating : It's was very nice experience wonderful surrounding atmosphere and good hospitality.

  • 3.4

    Average!

    What's Good: VIEWS , CLEANNESS, WELL MAINTAIN .

    What needs to improve : RESTAURANT FOOD OPTIONS FACILITY, THERE SHOULD BE ALACART ALSO.

    Reason For Rating : THERE SHOULD BE ROOM SERVICE FACILITY , AND SWIMMIMG POOL TIME SHOULD BE TILL 8 PM ATLEAST.

  • 4.3

    Very Good!

    What's Good: location

    What needs to improve : staff service

    Reason For Rating : awesome experience

  • 4.0

    Very Good!

    What's Good: Location

    What needs to improve : Food

    Reason For Rating : Good

  • 3.9

    Very Good!

    What's Good: View from the deck

    What needs to improve : Quality of toiletries and the food

    Reason For Rating : Food quality needs to be improved

  • 4.4

    Very Good!

    What's Good: Location

    What needs to improve : Nothing to say

    Reason For Rating : Location good, food no choice, recommended to go in group.

  • 4.3

    Very Good!

    What's Good: Location

    What needs to improve : Nothing

    Reason For Rating : Location 5 Food 5 Hospitality 5 Rooms 4 Amenities 4 Overall 5 little costly but go for it

  • 2.1

    Poor!

    What's Good: It was nice view there.

    What needs to improve : Room service was pathetic. No hot water in bathroom and no cleanliness. Bathroom was very conjusted.

    Reason For Rating : There was no hot water in my room when I stayed in Upper Deck resort. I had booked it after hearing about it from many people but, it was not worth it. Worst reaort.

  • 3.9

    Very Good!

    What's Good: Location

    What needs to improve : Food

    Reason For Rating : Location was owsmmm. Only food is not that good and costly also.apart from food everything is superb

  • 4.0

    Very Good!

    Reason For Rating : Good service and ambiance...

  • 4.4

    Very Good!

    What's Good: Location and cleanliness

    What needs to improve : Cost of food is very high. Wifi not available in the rooms

    Reason For Rating : Superb location. Very well maintained property. A must visit place during monsoon. But food needs a improvement is quality.

  • 4.7

    Excellent!

    Reason For Rating : Awesome!! Had a gr8 time!!

  • 4.3

    Very Good!

    What's Good: Location

    What needs to improve : Cleaning

    Reason For Rating : By renovate

  • 3.1

    Average!

    What's Good: Location of the hotel, Amidst nature, swimming pool

    What needs to improve : Food, No room service, should be better equipped.

    Reason For Rating : Better food.. Better room-service.. More activities. Competitive rates

  • 4.7

    Excellent!

    What's Good: Location, food

    What needs to improve : Front desk lady attitude

    Reason For Rating : Very nice resort, nice food, awesome views. Staff also nice and helpful. I just cut one point because found the lady on front desk rude. She has attitude issues. Else it was a more than perfect stay there

  • 1.6

    Poor!

    What's Good: Location

    What needs to improve : My 7 month infant was bitten by bed bugs and my 70 year mother and younger brother were not able to sleep at night due to horrible foul smell and we were not able to contact to staff due to the phone was not working. To add to this even the flush was not working.

    Reason For Rating : This was a horrible experience. People pay for luxury but I paid for bed bugs, horrible foul smell, average food and service.

  • 2.3

    Poor!

    What's Good: Location is great but not during rainy season. Food was good.

    What needs to improve : No room service. Duplex rooms have no view. No value for money.

    Reason For Rating : There was absolutely no room service available. The duplex rooms are absolutely pathetic.

  • 2.0

    Poor!

    What's Good: Location

    What needs to improve : Room

    Reason For Rating : Rooms are not good

  • 3.9

    Very Good!

    What's Good: Location

    What needs to improve : Overall hygiene situation

    Reason For Rating : Hygiene needs to be improved in rooms.

  • 4.0

    Very Good!

    What's Good: Surrounding

    What needs to improve : Cost

    Reason For Rating : Awsome surroundings

  • 4.4

    Very Good!

    Reason For Rating : Ambience and amenities are too good. Close to nature and best scenic resort in Lonavala

  • 1.4

    Poor!

    What's Good: View was good, hotel has no role in this.

    What needs to improve : every thing else was bad.

    Reason For Rating : The service level was very poor. 1. no water in the room 2. room was not cleaned properly 3. food quality was horrible 4. as per the voucher it was mentioned upgrades to be done if available, inspite of having rooms upgrades was given after one day. to sum up, will never ever go to Upper deck.

  • 4.0

    Very Good!

    What's Good: Ambiance Location

    What needs to improve : Room

    Reason For Rating : Good Nature

  • 4.7

    Excellent!

    What's Good: Scenic beauty

    What needs to improve : Some facilities could be upgraded

    Reason For Rating : Great experience!! Awsm property n unforgettable scenic beauty would definitely go every year

  • 1.7

    Poor!

    What's Good: Location

    What needs to improve : Quality of room, staff, cleanliness

    Reason For Rating : Better room quality should be there compred to the price

  • 4.3

    Very Good!

    What's Good: Location

    What needs to improve : Deluxe rooms

    Reason For Rating : Good Ambiance

  • 4.1

    Very Good!

    Reason For Rating : View was amazing.... staff service was a bit slow But it was great staying... Arpan from f&b was excellent

  • 5.0

    Excellent!

    What's Good: On top of the hill surrounded by full of nature

    Reason For Rating : Very nice resort on the top of hills. Monsoon is the best time to stay in Upper Deck Resort, Lonavala. Good service n good food also. Clean n decent rooms. Overall nice place to stay for rest n recreation.

  • 3.7

    Very Good!

    What's Good: Location

    What needs to improve : Food

    Reason For Rating : Food is not good. Need more enemities.

  • 4.0

    Very Good!

    What's Good: Nature

    What needs to improve : Room service was not available

    Reason For Rating : Need room service

  • 4.0

    Very Good!

    Reason For Rating : Better maintenance of guest recreational facilities.

  • 4.9

    Excellent!

    What's Good: Good

    What needs to improve : Nil

    Reason For Rating : Buetiful place

  • 1.3

    Poor!

    What's Good: Location thats it

    What needs to improve : Many things including hygeine

    Reason For Rating : Inhygeinic rooms .... Cold rooms in monsoon with door gaps and all. Not worth the money.

  • 3.7

    Very Good!

    What's Good: Location. Staff

    What needs to improve : Yatra should stop marketing free upgrade, hotel denied the same, it's embarrassing. Also rooms are average. Geyser doesn't work most of the times.

    Reason For Rating : Great location, average rooms, courteous staff, reduced prices in restaurant.

  • 1.0

    Poor!

    What's Good: Nothing

    What needs to improve : Extremely dirty. Staff unfriendly. No value for money

    Reason For Rating : Worst experience ever

  • 3.4

    Average!

    What's Good: Location

    What needs to improve : Room Service, facilities & guest treatment

    Reason For Rating : Property is good and at a very nice location. Cons: no room service. Get your food by yourself even when it rains heavily. I have seen this for the first time. In rains, they have not even provided umbrella's to help us reach our rooms. This is not expected from a 3 star property. In end, I would say just highly priced due to the location. Services and treatment is not great.

  • 4.3

    Very Good!

    Reason For Rating : Location wise best resort to stay in lonavala. Food is bit expensive.

  • 2.7

    Average!

    What's Good: Location

    What needs to improve : Food, Amenities, Cleanliness

    Reason For Rating : The best thing about the resort is LOCATION. The clouds descend on the property. Entire time we were there we were among the clouds. They have very limited options for foods. The buffet is very expensive for the quality of food on offer. The rooms and the property needs maintenance. There was no room service however that was not a spoiler.

  • 5.0

    Excellent!

    What's Good: The location

    What needs to improve : Food

    Reason For Rating : It's heaven

  • 4.0

    Very Good!

    What's Good: Ambiance

    What needs to improve : Price

    Reason For Rating : Amazing Ambiance Nice Room Good Staff - Very Helpful

  • 2.7

    Average!

    Reason For Rating : good

  • 2.7

    Average!

    Reason For Rating : There was no wifi in the room, also no room service available... we have to go in restaurant for coffee n tea, they don't provide room service, there was no dryer available

  • 4.3

    Very Good!

    What's Good: Huge resort area with absolutely stunning view. Restaurant has buffet as well as a-la-carte options. View from the restaurant is also good. Nature trail within the resort with waterfalls. Rooms are specious, neatly maintained and clean. Morning complimentary breakfast was good and had a variety of items. Valet parking available. Cars are parked in an open area.

    What needs to improve : Restaurant buffet is costly. Swimming pool water was not clear probably due to heavy rains. Approach road is narrow and allows little place for two cars to pass.

    Reason For Rating : Absolutely amazing views

  • 5.0

    Excellent!

    What's Good: Location

    What needs to improve : No room service

    Reason For Rating : Excellent rate value for money

  • 4.6

    Excellent!

    What's Good: Location, view and promises

    What needs to improve : They don't provide room service

    Reason For Rating : Best Hill top location with great view and climate. Resort is also well built and maintained. Plus Good food.

  • 4.6

    Excellent!

    What's Good: Location. Huge room with awesome views. Nice staff. Scrumptious breakfast spread.

    What needs to improve : Bathroom fittings need fixing. Dinner could have had better taste.

    Reason For Rating : Great location. Scrumptious breakfast. Huge room withawesome views.

  • 4.9

    Excellent!

    What's Good: Location

    What needs to improve : Expensive food

    Reason For Rating : Undoubtedly the best located property in lonavala. Amazing location and climate. Very spacious resort, nice rooms, looks like they were renovated just a few months back. The staff was very polite and helpful. Almost each room has a breathtaking view. One can sit endlessly in the balcony or pool side or on the deck. Only disadvantage of this hotel is its over priced food! The ala carte menu is very limited and sky high expensive. Travellers need to carry some food and bitings to save their pocket from being dug deep. Overall, I would visit this place again and again.

  • 3.3

    Average!

    What's Good: Excellent location

    What needs to improve : Poor housekeeping and services

    Reason For Rating : Excellent ambience..poor house keeping and services..food is expensive and limited menu

  • 4.3

    Very Good!

    What's Good: Location

    What needs to improve : Food quality was average

    Reason For Rating : Good location and nice rooms

  • 3.9

    Very Good!

    What's Good: Location and view

    What needs to improve : Facilities other than swimming pool

    Reason For Rating : The ambiance and the location is wonderful. It is very relaxing to get up looking at the mountains and valley view from the Resort. The direction to reach to the Resort is not adequate.

  • 2.3

    Poor!

    What's Good: Location and view is amazing

    What needs to improve : Not value formoney.. food is exorbitantly costly as if hotel is at Mount Everes

    Reason For Rating : Not worth..not value for money..food is too costly and I guess management focus is more on corporate events and bookings..I would not recommend this for to any family..

  • 3.3

    Average!

    What's Good: Scenic View

    Reason For Rating : It was a nice stay but food is overpriced .

  • 4.0

    Very Good!

    What's Good: View and service

    What needs to improve : Route towards hotel

    Reason For Rating : Splendid view and super location for quite and peaceful ambience.

  • 3.7

    Very Good!

    What's Good: Scenic beauty

    What needs to improve : Overpriced food. Average to poor maintenance.

    Reason For Rating : The property is located at the top of a hill and away from the main town. There is a lot of scenic beauty. On the other hand, it is not particularly well maintained. The food in the restaurant is prohibitively expensive and priced higher than 5 star hotels in Mumbai. Clearly taking advantage of the fact that being inaccessible, the guests have no where else to go. The place is nice but overrated considering the cost.

  • 2.0

    Poor!

    What's Good: Nothing

    What needs to improve : Everything

    Reason For Rating : They can't improve anything it's just worse

  • 4.4

    Very Good!

    What's Good: location, scenery

    What needs to improve : approach road, staff courtesy

    Reason For Rating : Good rate and easy to use

  • 4.1

    Very Good!

    What's Good: Great location

    What needs to improve : No choice on menu card

    Reason For Rating : Very good rates

  • Take the Valley View

    by Nitesh_says on October 31, 2019

  • Opt only for cottage only. Do not opt for the rooms overlooking the pool and the bar. It gets very noisy.

    by Ameya_Sathe on October 20, 2019

  • Choose rooms at upper levels.

    by nisha17082015 on August 21, 2019

  • Avoid the deluxe rooms -- they have a view of turbines and garbage collection

    by NainaH on August 16, 2019

  • Avoid room number 139,140 and 141.

    by BhavinT43 on July 29, 2019