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Room 1:
AdultsAbove 12 years
Children Below 12 years
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Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children
Rating 3.5/ 5 , based on 115 Review(s) Price: Rs. 3,834

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Arif Castles Hotel, Lucknow

Tue, 25 Feb – Wed, 26 Feb (1 Night)  |  1 Room  |  1 Guest

Reviews for Arif Castles Hotel

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Overall Rating

3.8 / 5

(based on 57 review(s))

Verified

Rating Summary

  • Comfort57
  • Cleanliness49
  • Facilities Available57
  • Staff Service49
  • Room48
  • Value for money56
  • Location48
  • 3.8
  • 3.8
  • 3.7
  • 3.7
  • 3.8
  • 3.7
  • 4.3
  • 4.9

    Excellent!

    What's Good: Ambience, receptionist

    What needs to improve : Non smoking rooms

    Reason For Rating : Ambience

  • 2.9

    Average!

    What's Good: So-so

    What needs to improve : Service

    Reason For Rating : Room service is poor

  • 4.0

    Very Good!

    What's Good: Good

    What needs to improve : Good

    Reason For Rating : Awesome thanks

  • 3.9

    Very Good!

    What's Good: Hospitality, cleanliness, location and service

    Reason For Rating : Location and staff attitude cleanliness

  • 2.0

    Poor!

    What's Good: Location

    What needs to improve : Location

    Reason For Rating : Good

  • 3.6

    Very Good!

    What's Good: The hotel was Good, but can improve upon

    Reason For Rating : The hotel is too overpriced according to facility.

  • 4.0

    Very Good!

    What's Good: Nice ambience and courteous staff. Good food.

    What needs to improve : Nothing

    Reason For Rating : Nice ambience and food, courteous staff

  • 5.0

    Excellent!

    What needs to improve : All is fine

    Reason For Rating : Every thing was fine

  • 4.6

    Excellent!

    What's Good: Location and staff

    What needs to improve : Staff

    Reason For Rating : Service

  • 4.0

    Very Good!

    What's Good: Yatra

    What needs to improve : Parking should be inside the hotel

    Reason For Rating : Light was an issue, room light had a problem and electrician said in the morning we can fix it.

  • 3.1

    Average!

    What's Good: Nice hotel , value for money , nice location.

    What needs to improve : room is not spacious, bathroom are very small and poorly managed.

    Reason For Rating : good location, nice ambience,

  • 3.3

    Average!

    What's Good: The location

    Reason For Rating : The hotel is just ok , in fact the rooms need renovation . The breakfast team need to be seriously trained to be active.

  • 4.6

    Excellent!

    What's Good: Overall Hotel is good for stay

    Reason For Rating : it is good hotel for stay in Lucknow, Rooms are very good, neat & clean, Staff are very politely & service is also good.

  • 3.7

    Very Good!

    What's Good: Room setup

    What needs to improve : Food facilities

    Reason For Rating : Keep it up

  • 4.1

    Very Good!

    What's Good: Privacy

    What needs to improve : Nothing

    Reason For Rating : Good experience..

  • 4.9

    Excellent!

  • 4.7

    Excellent!

    Reason For Rating : Good

  • 3.9

    Very Good!

    Reason For Rating : Good Spacious Rooms

  • 2.7

    Average!

    What's Good: No thing

    What needs to improve : Services

    Reason For Rating : By giving good customer service

  • 4.1

    Very Good!

    What's Good: Location

    What needs to improve : Shower curtains needs replacement

    Reason For Rating : Clean rooms good location friendly staff

  • 4.9

    Excellent!

    What's Good: Serene atmosphere

    What needs to improve : The hookah bar

    Reason For Rating : Pleasant surrounding. Quiet and clean. Prompt with services. Friendly staff.

  • 4.3

    Very Good!

    What's Good: Location, room and F&B rate

    What needs to improve : Staat responsive but needs polish

    Reason For Rating : Location is Central, easy approach and ready availability of public transport. Hotel room clean and staff responsive.

  • 4.3

    Very Good!

    What's Good: Location

    What needs to improve : Shower curtain wasnt clean

    Reason For Rating : Clean and spacious room in a good location. Friendly staff.

  • 5.0

    Excellent!

    Reason For Rating : awesome

  • 5.0

    Excellent!

    What's Good: Location, Interiors

    What needs to improve : Nothing

    Reason For Rating : Great location! Super clean rooms.

  • 4.0

    Very Good!

    What's Good: Nice

    What needs to improve : Nothing

    Reason For Rating : Nice and comfortable

  • 4.0

    Very Good!

    What's Good: Food quality

    What needs to improve : No swimming pool

  • 4.6

    Excellent!

    Reason For Rating : Very nice and comfortable

  • 2.0

    Poor!

    What's Good: Staff were exemplary and hardworking.

    What needs to improve : Apart from staff there was nothing to talk good about. Air con didnt work, toilet extremely dirty and stinky. Linens dirty. Towels dirty. Mattress like its 100 years old all springs loosened up. Complete waste of money.

    Reason For Rating : Rooms are shabby with dirty linens, pathetic stinky toilet with hand wash liquid given as shampoo and body wash! I had to get my own shampoo and soap. Basin was covered in moulds. No iron or iron board. Overall a pathetic experience.

  • 5.0

    Excellent!

    What's Good: Nothing

    What needs to improve : Nothing

    Reason For Rating : 10

  • 3.9

    Very Good!

    What's Good: Location and ambiance

    What needs to improve : Hotel staff is rude and unprofessional

    Reason For Rating : Hotel staff needs to more courteous and professional.

  • 1.9

    Poor!

    What's Good: nothing

    What needs to improve : everything specialty service

    Reason For Rating : Worst service, bed mattress and linen quality was very poor.

  • 4.9

    Excellent!

    What's Good: Food

    Reason For Rating : Good

  • 1.1

    Poor!

    What's Good: nothing

    What needs to improve : the+worst+hotel+one+can+ever+imagine+the+staff+and+rooms+both+are+equally+horriable,+will+never+recommend+it+to+any+one+ever.

  • 4.7

    Excellent!

    What's Good: All super good

    What needs to improve : No slippers for washroom was the only thing

    Reason For Rating : Awsmm stay

  • 3.9

    Very Good!

    Reason For Rating : More trained staff in kitchen and F&B is required. Food was average.

  • 2.9

    Average!

    What's Good: Nothing special

    What needs to improve : Food quality and staaf services

    Reason For Rating : Rooms are so small and sevice quality so poor according to changes. Food quality is also average.

  • 3.0

    Average!

    What's Good: Location

    What needs to improve : Poor service

    Reason For Rating : Old hotel, service poor, breakfast cold, no one listens

  • 3.9

    Very Good!

    What's Good: Staff's behaviour.

    What needs to improve : nothing as such.

    Reason For Rating : Room service and house keeping staff should be quick on call.You have to call help desk to reach them.Staff is very courteous.They need to have green tea sache as well.

  • 3.3

    Average!

    What's Good: Rooms equipped with all modern facilities

    What needs to improve : Bed is very Bakwaas, No Comfort, No Sleep

    Reason For Rating : BOOKING IS QUICK AND HASSLE FREE

  • 3.9

    Very Good!

    What's Good: Food, room facilities

    What needs to improve : Cleanliness

    Reason For Rating : Better booking offers required

  • 2.4

    Poor!

    What's Good: Only location rest nothing

    What needs to improve : Room was small like anything.. house keeping things horrible

  • 3.6

    Very Good!

    What's Good: Location

    What needs to improve : Staff service

  • 3.9

    Very Good!

    What's Good: Reception staff is vry bad

    What needs to improve : Staff behaviour

  • 5.0

    Excellent!

  • 4.6

    Excellent!

    What's Good: Everything is better

    What needs to improve : Room service is so late responding

  • 5.0

    Excellent!

    What's Good: Great place with awesome food.

  • 4.1

    Very Good!

  • 1.1

    Poor!

    What's Good: Average hotel and charges are extremely high.

    What needs to improve : Rooms are small in size. Wash rooms are very poor.

  • 4.0

    Very Good!

    What's Good: Good

  • 1.0

    Poor!

    What's Good: If you dont want to spoil your stay in lucknow never stay at arifcastel in lucknow.

  • 3.0

    Average!

  • 4.7

    Excellent!

    What's Good: freat experience very good hotel to stay and food also

  • 4.0

    Very Good!

    What's Good: Room was not as clean as expected

  • 3.7

    Very Good!

    What's Good: Good hotel. The room was nice and the staff was very courteous. Food is a bit on the expensive side.

  • 5.0

    Excellent!

  • 3.0

    Average!

  • Overall Rating

    "Arif Castles Hotel"
    3.5 Arif Castles Hotel

    (based on 115 reviews)

  • Traveller Rating

    • Terrible 9
    • Poor 12
    • Average 36
    • Very Good 41
    • Excellent 17

  • Good Business Hotel

    by HariPSharma on

    The hotel is very conveniently located. The staff is polite and efficient. The rooms are clean and comfortable. The buffet breakfast was average with variety of north Indian, south Indian choices. Service is average. The combo menu offers displayed at reception are misleading and surprisingly are not available.

  • Pathetic Services at Hotel...Worst Place

    by Sanju1983 on

    Experienced absolutely pathetic response from team. Requested for menu card which was not there in room and it took 35 minutes to deliver the menu card. People were passing to here and there. Ridiculous staff and very unprofessionals team. Never ever will atay at this place. Not recommended at all. Management is least bothered to reaponse their customers and no commen sense at all. Please don't stay at this place.

  • Sandip

    by sandip733 on

    Good , smart hotel away from hustle bustle of the city yet not far away . Central mall and lot of eatery at a walking distance . Intelligent lighting system in the room and has a powerful Daikin ac . Wash room is neat clean with clean towels . This is not a big hotel but would definitely recommend to solo business travelers. Ther is no buffet breakfast but make good galwati kebabs . Stayed in room no 105 , very good and sunny ...Mr Zahid the front office manger and Mr Joshi was too courteous.

  • Ok for short period

    by manish4353iipm on

    The Hotel and rooms are well maintained and clean. I was there for a engagement party. The Rooms are modern with all the facilities and reasonably priced. Good tasye of food Close to PVR Saharaganj. But Room Service is too slow and the staff least bothered. The rooms are bit smaller. Overall i would say the hotel property is good and well maintained but the staff needs to be a bit more customer eccentric. Ok to stay for short duration.

  • Lucknow has much more to offer

    by Aashishraghav on

    Just an average property. Only plus point is the location. Average food. Rooms are very small,poorly maintained bathrooms.Even room cooling is doubtful. Front desk staff is good. For next Lucknow visit would look for other properties.

  • Good for Events- Banquets

    by VishalKaps on February 16, 2018

  • Select rooms facing Imambara- a monumental building in the neighbourhood. Street facing are noisy.

    by misiddiqui2017 on December 21, 2017

  • Very Clean and comfy rooms.

    by PriyankDevS on June 27, 2017

  • I stayed on 3rd floor. so not much idea

    by Sudhanshu A on June 21, 2017

  • Choose a room overlooking the Lucknow Nigam office and Shah Najaf.

    by Javaidsaid on October 2, 2016