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Rating 4.5/ 5 , based on 265 Review(s)
yatra hotel

Fortune Park BBD - Member ITC Hotel Group, Lucknow

Sat, 04 Apr – Sun, 05 Apr (1 Night)  |  1 Room  |  1 Guest

Reviews for Fortune Park BBD - Member ITC Hotel Group

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Overall Rating

4.4 / 5

(based on 23 review(s))

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Rating Summary

  • Comfort23
  • Cleanliness23
  • Facilities Available23
  • Staff Service23
  • Room23
  • Value for money23
  • Location23
  • 4.4
  • 4.5
  • 4.3
  • 4.3
  • 4.6
  • 4.4
  • 4.4
  • 3.0

    Average!

    What's Good: Location

    What needs to improve : Washroom

    Reason For Rating : Washroom issues

  • 5.0

    Excellent!

    What's Good: Staff service, food, location

    What needs to improve : Wi connectivity

    Reason For Rating : Clean hotel, good location, very good food

  • 4.0

    Very Good!

    What's Good: Nice

    What needs to improve : Ok

    Reason For Rating : Nice

  • 5.0

    Excellent!

    What's Good: Breakfast was extremely good with varietu of options

    What needs to improve : Nothing

    Reason For Rating : Perfect location, awsone breakfast, polite staff

  • 3.4

    Average!

    What's Good: Location

    What needs to improve : .

    Reason For Rating : Room service response

  • 5.0

    Excellent!

    Reason For Rating : The staff was polite and courteous. The hotel is very ideally located in the city and offers a luxurious stay. Will highly recommend!

  • 4.4

    Very Good!

    What's Good: The location

    What needs to improve : Stayed for single day so no comment

    Reason For Rating : Nuce ambience and corporating staff

  • 4.7

    Excellent!

    What needs to improve : Had to call for replacement towels, bath mats and tea tray items

    Reason For Rating : Very spacious, well furnished, clean rooms, excellent buffet breakfast, responsive staff and service, good location not far from Hazratganj area.

  • 4.9

    Excellent!

    What's Good: Generally a pleasant place to stay

    What needs to improve : Location

    Reason For Rating : Courteous staff.cleen rooms and good food.

  • 4.0

    Very Good!

    Reason For Rating : ..

  • 3.9

    Very Good!

    What's Good: Room hygiene

    What needs to improve : Hotel adjacent surroundings on back side

    Reason For Rating : The comforts of the hotel and hospitality are nice.

  • 4.6

    Excellent!

    Reason For Rating : Nice location Brilliant rooms

  • 5.0

    Excellent!

    Reason For Rating : Good nice rooms, customer service was excellent

  • 4.3

    Very Good!

    What's Good: Cleanliness

    What needs to improve : Food can be better

    Reason For Rating : The Hotel is conveniently located and the rooms are very spacious and Neat and clean. The interiors are tastefully decorated and are very good.

  • 4.9

    Excellent!

    What's Good: Room and staff.

    What needs to improve : Swimming pool.

    Reason For Rating : Very clean and beautiful place to stay. Hotel staff very nice and polite. Rooms are very spacious and interiors very good. Reception staff very good, cooperative and helpful specially Mr Zeeshan Ayaz Khan was very helpful to me.

  • 4.1

    Very Good!

    What's Good: Rooms are spacious and clean

    What needs to improve : Look & feel at entrance

    Reason For Rating : Spa facilities were mentioned but not available.

  • 2.6

    Average!

    What's Good: Location

    What needs to improve : Upkeep

    Reason For Rating : Upkeep of Hotel could be improved.

  • 4.6

    Excellent!

    Reason For Rating : good hotel with excellent service

  • 5.0

    Excellent!

    What's Good: Everything

    What needs to improve : Nothing

    Reason For Rating : Excellent service provided by the hotel.

  • 5.0

    Excellent!

    Reason For Rating : 9

  • 5.0

    Excellent!

    What's Good: Almost everything

    What needs to improve : Nothing to complain

    Reason For Rating : Superb hospitality and amazing place to stay

  • 5.0

    Excellent!

    What's Good: lovely rooms and awesome food!

    What needs to improve : n/a

    Reason For Rating : this is a very high class hotel....must try if at lucknow.... buffets are awesome and services and rooms are commendable...!

  • 4.7

    Excellent!

    What's Good: good rooms

    What needs to improve : staff approach

    Reason For Rating : service

  • Overall Rating

    "Fortune Park BBD - Member ITC Hotel Group"
    4.5 Fortune Park BBD - Member ITC Hotel Group

    (based on 265 reviews)

  • Traveller Rating

    • Terrible 5
    • Poor 8
    • Average 12
    • Very Good 41
    • Excellent 199

  • GOOD Rooms /Nice Hotel / Average Food

    by GOLDPKJ on

    The property is good / rooms are nice . Hotel is well located . Staff is helpful . But food quality & room service is not up to the mark . ITC famous for his food quality & taste . But was disappointed . Breakfast spread was average .... Even restaurants food was average quality / taste ...

  • A good Hotel, the front desk and restaurant staff very helpful

    by TapanKB on

    This Hotel, relatively new is essentially a Business Hotel but rooms the clean and modern, the breakfast buffet is good. The front desk manager, Tushar Pant was very helpful, and the restaurant managers looked after us well. We stayed 2 nights in this property.

  • Visiting

    by XYO123 on

    The visit has been excellent stay at Fortune Hotel starting from process at reception, room & our most favorite place in the morning stopping for breakfast with quite wonderful hospitality of all the staff including the cook and above all very amicable hostess Khushbu . Entire environment also housekeeping as well was quite pleasant and we will come back .

  • To meet relatives

    by sandeepk3250 on

    Very nice stay in he hotel. Like to mention staff of both restaurants are extremely good and very prompt and efficient service. Hostess Soumya Gupta and Ms Khushboo really took good care of my mother. Rooms are very clean and all the amenities are provided.

  • Breakfast

    by Shivanshu123 on

    I went a hotel for Having a first meal.The staff were very Humble and Familiar specially Miss. Soumya Gupta during a breakfast she was taking care of my friends and me also.I would highly recommend to choose Fortune over other Hotels.

  • Facing the front would be better than facing the rear!

    by TapanKB on March 7, 2020

  • Restaurant is on 1st Floor and Pool/Gym on 5th.

    by AtulKGarg on December 10, 2019

  • The hotel location is good, Almost at the city center.

    by Shobhitk_leo on December 8, 2019

  • Avoid Food

    by rajshankarghosh on November 21, 2019

  • Rooms on Front side are better

    by Arshad786848 on August 26, 2019