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Citrus Chambers Mahabaleshwar

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AdultsAbove 12 years
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Room 1:
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Children Below 12 years
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Rating4.5, based on 690 Review(s) Price: Rs. 5,269

Mahabaleshwar

Tue, 29 Aug – Wed, 30 Aug (1 Night)  |  1 Room  |  1 Guest

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  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children
Room Type Inclusions & Amenities Total Price for 1 Night
Deluxe Room Only Details

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  • Max:3 Adults &1 Children

Inclusions

  • Room Only

Amenities

  • Free toiletries
  • Bathtub or shower

10 more Amenities

    Inclusions

    • Room Only

6 Rooms Left!

More Info

    Amenities

    • Free toiletries
    • Bathtub or shower
    • Towels
    • Tea/Coffee maker
    • Air conditioning
    • Ironing facilities
    • Flat-screen TV
    • Satellite channels
    • Newspaper
    • Wake-up service
    • Telephone
    • Internet Access
Price for 1 Night
Rs. 6,200 Rs. 5,269
Deluxe Room with Breakfast Details

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  • Max:3 Adults &1 Children

Inclusions

  • Room Only

Amenities

  • Free toiletries
  • Bathtub or shower

10 more Amenities

    Inclusions

    • Room Only

6 Rooms Left!

More Info

    Amenities

    • Free toiletries
    • Bathtub or shower
    • Towels
    • Tea/Coffee maker
    • Air conditioning
    • Ironing facilities
    • Flat-screen TV
    • Satellite channels
    • Newspaper
    • Wake-up service
    • Telephone
    • Internet Access
Price for 1 Night
Rs. 6,500 Rs. 5,525
Suite Room Details

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  • Max:3 Adults &1 Children

Inclusions

  • Room Only

Amenities

  • Internet Access
  • Telephone

10 more Amenities

    Inclusions

    • Room Only

4 Rooms Left!

More Info

    Amenities

    • Internet Access
    • Telephone
    • Wake-up service
    • Newspaper
    • Satellite channels
    • Flat-screen TV
    • Ironing facilities
    • Air conditioning
    • Tea/Coffee maker
    • Towels
    • Bathtub or shower
    • Free toiletries
Price for 1 Night
Rs. 9,500 Rs. 8,075
Deluxe Room with Breakfast & Dinner Details

View room image

  • Max:3 Adults &1 Children

Inclusions

  • Room Only

Amenities

  • Free toiletries
  • Bathtub or shower

10 more Amenities

    Inclusions

    • Room Only

6 Rooms Left!

More Info

    Amenities

    • Free toiletries
    • Bathtub or shower
    • Towels
    • Tea/Coffee maker
    • Air conditioning
    • Ironing facilities
    • Flat-screen TV
    • Satellite channels
    • Newspaper
    • Wake-up service
    • Telephone
    • Internet Access
Price for 1 Night
Rs. 25,000 Rs. 21,249

Map View

Reviews

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Overall Rating

4.2 / 5

(based on 8 review(s))

Rating Summary

  • Comfort8
  • Cleanliness2
  • Facilities Available8
  • Staff Service2
  • Room2
  • Value for money8
  • Location2
  • 4.1
  • 5.0
  • 4.1
  • 5.0
  • 4.5
  • 3.8
  • 4.5
  • V

    Excellent!

    by Valued Patron on Aug 13,2017

  • E

    Excellent!

    by Ekta on Apr 10,2017

  • G

    Excellent!

    by Gaurav on Apr 01,2015

    Over all experience was really amazing, hotel had that easter year look of british bunglow which infact it is so they have maintained the asthetics very well Staff was really courteous and was always on toes to serve you well with your needs which can have no limits :) Food was fantastic as well, i cannot recall one single meal which was just average (We had All meals in the hotel). Another positive it has is that it is very close to the local market (Walking) which will surely give a local flavour if you wish to walk during pleasent evening So i would rate this hotel (With extra curricular activities) as Fantastic and a must if you are visiting Mahabaleshwar

  • V

    Excellent!

    by Vijaykumar on Mar 25,2015

    Over all experience was really amazing, hotel had that easter year look of british bunglow which infact it is so they have maintained the asthetics very well Staff was really courteous and was always on toes to serve you well with your needs which can have no limits :) Food was fantastic as well, i cannot recall one single meal which was just average (We had All meals in the hotel). Another positive it has is that it is very close to the local market (Walking) which will surely give a local flavour if you wish to walk during pleasent evening So i would rate this hotel (With extra curricular activities) as Fantastic and a must if you are visiting Mahabaleshwar

  • M

    Poor!

    by Mihir Wadia on Jan 26,2015

    The staff is excellent...very courteous and take care of all requests. However the property old and not up to the mark. Hot water was a problem and we even had brown colored water in the bathroom. The room was not cleaned properly when we checked in. Breakfast buffet was good but dinner was overpriced.

  • S

    Very Good!

    by satyajeet salunkhe on Nov 25,2014

    Gr8 hotel with beautiful flowers around and a well behaved and cordial staff .... Food too was pretty good .... What more can u ask for ....

  • S

    Average!

    by Sulbha Shetye on Nov 17,2014

    Gr8 hotel with beautiful flowers around and a well behaved and cordial staff .... Food too was pretty good .... What more can u ask for ....

  • R

    Average!

    by Rakhee Gatty on Apr 29,2014

    Service to be improved.



  • Overall Rating

    4.5 Citrus Chambers Mahabaleshwar

    (based on 690 reviews)

  • Traveller Rating

    • Terrible 14
    • Poor 15
    • Average 63
    • Very Good 264
    • Excellent 334
  • Rating Summary

    • Location 4.5
    • Sleep Quality 4.0
    • Rooms 4.0
    • Service 4.5
    • Value 4.0
    • Cleanliness 4.0

  • Vacation

    by NEVILLE P on August 21, 2017

    Firstly the staff was very courteous and welcomed us nicely to give us a feel at home type and the rooms were very cosy with clean and scented linen. The refrigerator was well stocked for my daughter's surprise. The food was awesome with chicken tandoori standing out of all. Want to visit again.

  • Rundown place...needs serious overhaul!

    by Anand I on August 21, 2017

    We stayed at this resort in the second week of May 2017. Though somewhat late, a review is in order. Citrus Chambers was a near total letdown. We booked a room they called suite (charged @ 10K + taxes per day) - prices that compare with many premium hotel rates in India. When we arrived, the driveway and the reception looked quaint and colonial, but it quickly got downhill from there. As soon as we entered the suite, we could see it was rundown. Broken window panes, cobwebs, dusty sills and door latches that did not snap shut all so easily visible. The flooring in the room had worn out so much and chipped in some places, that it felt like a cheap dorm somewhere. How about trying some nice looking linoleum matting, or atleast covering up the damages with some attractive throws or inexpensive dhurries? After all this is supposed to be a premium resort! The sofa set in the living area was so beat-up, that it was not even comfortable, let alone feel luxurious! The central control panel for all things electrical did not work well, needing the electrician to come thrice in two days, and figure out that the panels for different rooms had got interchanged, and hence were not working predictably! Common!!! The bathroom was another huge disappointment. The faucet was leaky and the floor would get wet EVERY time we used it. The plastic soap dispenser in the bathroom was not just cheap, it was also cracked and leaking. When they replaced it, they forgot to fill it up with soap! (I thought this had leaked too and complained. They checked and reported that I had got my complaint wrong that there was no leakage, and the problem was that the dispenser was empty!!!) The consumables in the bathroom could have been standardised around one brand but no, I got a Biotique for moisturiser, and then some other unknown names for soap and shampoo tubes all in different sizes and shapes. With an assortment of that kind, I was not confident that the stuff was sourced with care. How hard is it to bring in some standardisation and some more class here? For a resort that projects itself as premium, what I experienced was way below par. Wi-fi was pathetic. I could not connect to it most of the time. And the phone network was just not available. Nowhere did they mention limits to connectivity, so this was another downer. Food was just average. Breakfast spread was nothing remarkable. The restaurant was small, and some of the food apparently had to be brought from far away (not the adjoining kitchen). So we faced an amazing delay for simple dal/roti that we ordered for lunch. The staff apologised for this too. We then decided to have all meals (other than breakfast) outside the resort so we could sample some local cuisine, which was completely missing in the resort menu. In the play area for kids there was one working swing, and in front of my eyes the chain broke causing a child to fall from the swing. There were a few bicycles for use of the guests. I wish they were better maintainedsharp edges, uncomfortable seats...I kept cautioning my kid to be very, very careful while riding it. These are such simple things that can be a great attraction when done well without having to spend a lot of money. Citrus has missed out on it. As a premium resort in such a well-known tourist destination, I was wishing for far greater knowledge and awareness of the place, at the reception to offer some degree of expertise with popular as well as off-beat touristy suggestions to the guest. But apart from the printed itinerary (which I think is common across all the resorts there) and a friendly attitude, I could not get more information and eventually had to rely on suggestions the cab driver had to offer, for all our explorations of the hill station. So, where it really could have made a difference, the human intervention could not get it right! I must mention that the staff at the resort was very courteous, cooperative and responsive, but in todays times we expect and get so much more from basic infrastructure in hotels that are half as expensive. Here so much needed to be fixed, and I found that human intervention intrusive on my time at the resort! Overall Citrus Chambers did not meet expectations. At all. I would give it some stars for just the nice folks manning the resort, without which they might as well shut their doors to discerning travelers.

  • Pleasant and comfortable stay!!

    by Praxy08 on August 17, 2017

    Hotel location is good and at a walking distance from the market. We reached the hotel early morning around 7.30 and requested for an early check-in. The check-in was quick and hassle free and we even got an upgrade to the suite room. The suite room was very spacious (two rooms) and the bath had a jacuzzi. Free wifi was available but the speed was slow. Buffet breakfast was included in our package and the spread was good enough including live counter for maggi, eggs, dosas, etc. The hotel also offered a complimentary high tea. The staff at reception and the restaurants is very friendly and caring. One evening we were having tea at the open lawn restaurant and the lady serving tea (dont remember her name) noticed that I was shivering in the cold and immediately switched on the heater in the lawn. Swimming pool was closed during our stay but considering the cold weather I guess the hotel guests anyway would not use it.

  • Excellent Hospotality. Property Needs Maintenance

    by SDK01 on August 15, 2017

    This is a boutique property with a limited number of rooms. We had booked two 'deluxe' rooms - and got put up in two suites. The suites are quite spacious (two rooms). The bath has a Jacuzzi which we did not use. The hospitality of the staff was wonderful. The people were the nicest part of the stay. But despite being full, the property had a deserted look. The spa was shut-down, no staff. One of the two restaurants was closed down. The garden hadn't been maintained for quite some time. The food in the restaurant was tasty but spicy and oily. It did leave us with a bloated feeling. Our room included breakfast buffet and the spread was reasonable. The hotel also offers a complimentary high tea. A quirk: The local vegetable market is right outside the hotel on Tuesdays. So you can't take cars in & out. The hotel informs you of this a day in advance, and the valet parks your car in a different parking lot 200 m away early on Tuesday morn. They also assist taking your luggage to the parking lot if you are checking out on Tuesday.

  • Wonderful Hotel with excellent hospitality

    by Aditya S on August 1, 2017

    Hello, I visited the place on 22-July. There is ample place in the hotel for car parking. Rooms are very good and cozy. Complimentary breakfast was excellent. The rooms are sufficiently big and washrooms were clean. Moreover the staff hospitality was excellent and they were always there to help. Amazing hospitality. Worth a stay.

  • Book the suites if you can. The other rooms open into a small courtyard where tea etc is served.

    by SDK01 on August 15, 2017

  • select corner suite rooms

    by prashant s on July 28, 2017

  • Do not opt for the suites as they are not worth the price. Standard rooms may be a better choice.

    by Snapper1982 on July 6, 2017

  • No rooms have any view, if you need bigger rooms, opt for the rooms in the 1st floor.

    by AnoopPoonja on June 21, 2017

  • i think i could not explore all the rooms ...

    by technotankconsul2017 on June 10, 2017

Hotel Amenities

  • Services

  • LCD / Projector
  • WIFI
  • Currency exchange
  • Business center
  • Travel counter
  • Front desk
  • Laundry facilities
  • Parking
  • 24-Hour Front Desk
  • Room service
  • Others

  • Kids Play Area
  • Activities

  • Full Services Health Spa
  • Dining

  • Restaurant
  • Safety & Security

  • 24-Hour Security
  • Outdoors

  • Kids Pool
  • Transportation Service
  • Swimming pool
  • Outdoor Pool (all year)
  • Food & Beverages

  • Coffee shop or cafe
  • General

  • Newspaper
  • Indoor Games
  • Conference Room
  • Media & Entertainment

  • Internet Access

Hotel Policies

  • Check-in
    From 12:00 AM
  • Check-out
    Until 10:00 AM
  • Rooms
    29
  • Floors
    1
  • Cancellation/prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Yatra.com will not be responsible for any service issues at the hotel

FAQS

  • How do I know my reservation was booked?

    You will receive an SMS and email on confirmation of your hotel booking.

  • Do I need to confirm my reservation?

    There is no need to confirm your reservation. If you still feel you would like to verify that your reservation was made, you can do so by writing to our Customer Support Team or by contacting our customer services team.

  • How do I cancel/amend a hotel reservation?

    To cancel a booking log in to My Bookings section or call our call center on 955 5800 800(all networks).

  • Is there a cancellation policy for Hotels booked on Yatra?

    The cancellation policy for hotel bookings varies according to hotel and room type. For more information, please check the cancellation policy mentioned next to the price for the room type. If you are cancelling after the check-in date, there will be no refund. In all cases, you'll be charged a standard cancellation fee of Rs. 250 per booking over and above the hotel's own cancellation charges.

  • How do I pay for the gala dinner?

    Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.