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Hotel Sona Palace

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Room 1:
AdultsAbove 12 years
Children Below 12 years
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Rating1.5, based on 2 Review(s) Price: Rs. 1,711

Mahabaleshwar

Fri, 24 Nov – Sat, 25 Nov (1 Night)  |  1 Room  |  1 Guest

Reviews

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Overall Rating

4.5 / 5

(based on 9 review(s))

Verified

Rating Summary

  • Comfort8
  • Cleanliness8
  • Facilities Available8
  • Staff Service8
  • Room8
  • Value for money8
  • Location8
  • 4.5
  • 4.5
  • 4.5
  • 4.4
  • 4.8
  • 4.5
  • 4.6
  • 5.0

    Excellent!

    by MUKESH on Jun 10,2017

    What's Good: Quality food n neat n clean room

    What needs to improve : Na

  • 4.0

    Very Good!

    by Nigel on Jun 03,2017

    What's Good: Comfort

    What needs to improve : Lighting

  •  

    by guest on May 05,2017

    What's Good: Room were good

    What needs to improve : staff should be more friendly

  • 3.9

    Very Good!

    by Shardul on Apr 18,2017

    What's Good: The rooms were neat, clean. Overall, it was a nice package

    What needs to improve : The staff service sometimes was very slow, especially the kitchen service.

  • 4.9

    Excellent!

    by Nimeshkumar on Apr 09,2017

    What's Good: staff and cleaning

    What needs to improve : restaurant


  • Overall Rating

    1.5 Hotel Sona Palace

    (based on 2 reviews)

  • Rating Summary


  • Located Centrally In The Market, Nothing Fancy

    by TaniaMukherjee on

    Room: The room had a double bed and another single one. The linen were nothing fancy but clean. Same goes for the blankets. There were a wardrobe, coffee table, side table (attached to wall), dressing table with mirror (attached to the wall), TV unit (attached to wall), LCD TV which worked fine, water jug and glasses and a dustbin. More or less these things were clean. The fancy backlight by the bedside don't work. There were two ceiling lights on top of the beds but one of them did not work. Bathroom: The bathroom was spacious with western toilet (without water jet), shower, a huge mirror and wash basin. However a corner of the mirror was broken. Water leaked slowly from various points in the pipeline so a portion of the floor was always water clogged. The door of the bathroom was faulty and I had to keep it partially open all the time. Location: Excellent if you want to stay right in the heart of the market. The shops, restaurants, cabs are within walking distance. However if you want good nature views and tranquility this is not where you should put up at. Amenities: Good night fast cards to kill the mosquitoes and a matchbox (to light the cards up) are the only amenities the hotel ever provided. The hotel does not provide any sort of room service. No towels (even after placing requests), no soap, no slippers were provided by them. Overall: We were away the whole day and required the hotel just to sleep at night, hence we found it okay. Opt this hotel only if you have no other option.

  • I was cheated

    by 72farhank on

    My trip was ruined because of staying at this pathetic hotel Sona Palace which I booked through Cleartrip.com I had paid for 3 nights stay with breakfast by hotel (which they did not provide even after repeatedly asking for it) Dont want to even comment on the cleanliness, hygiene and other services which this hotel staff do have any value for. I made my payment to Cleartrip online so I need my Refund back from them for the Breakfast atleast. If I could I would have given negative ratings to this hotel.

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