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Fri, 04 May – Sat, 05 May (1 Night) | 1 Room | 1 Guest
by guest on Apr 16,2018
What's Good: Activities
What needs to improve : In lunch only roti is fix no other option
Reason For Rating : It's very good resort to stay Room service quite delay Lunch is ok Staff is good and cooperative Balance all facilities are very good
by Ezriel on Mar 11,2018
What's Good: Food and activities
What needs to improve : Soft bed
Reason For Rating : Excellent food... Rooms are nice... Good service standards... Variety of recreational options at the resort.. Only negative, bed was too soft, which made it difficult to sleep...
by Shakuntala on Feb 04,2018
What's Good: Ambience
What needs to improve : No free WiFi in rooms and no nonveg food
Reason For Rating : Good
by Kamal on Dec 30,2017
What's Good: Location is great.
What needs to improve : Very slow in service
Reason For Rating : Property is good, staff courteous... food is great. However service needs to improve in response time. Events at evening time is very engaging
by Manish on Dec 18,2017
by guest on Aug 27,2017
What's Good: Nice hotel and well staff
by MANISH on May 08,2017
What's Good: Hotel is nice, Service is excellent.
What needs to improve : Check out time should be as per printed on booking details.
by Mukund on May 03,2017
What's Good: The friendly staff
What needs to improve : Location and fecility
by NACHIKET on May 02,2017
What's Good: The drive by USHA ASCOT management to promote local talent by arranging programs like the juggler show / kathputali is well appreciated.
What needs to improve : All the meals / breakfast is having lots of gujarati dishes and flavours and also lacks variety or options. The swimming pool needs to be maintained as by look of the water colour it could be made out that there was lack of maintenance for the pool.
by Rujuta on Apr 17,2017
What's Good: Food was very good
What needs to improve : More cliliness of rooms required
by ANAND on Jan 09,2017
What's Good: Excellent ambiance and location, tasty breakfast, lunch and dinner, very good services and beautiful location
by Rahul Goyal on Jul 13,2015
What's Good: We had high hopes from the place and I was very happy booking it for our Jul rainy weekend. But seeing the room, made our hopes fall flat. We booked it online for no-view room. I was apprehensive about it and called the place and was told the room was good and all room are same but it just don't have a view. I booked it. But the room was pathetic and turned us off. It was smelling bad, seems there was some gutter behind the place. The whole block was far from the reception and was not good to be a lodge also. The property is big, but not that well maintained. We also had a company of a snake. Only good part was the food, I am a part time non-vegitanian, and enjoy my chicken. But their all veg food, had us completely satisfied. Hot ghee Jalebi were best. May be we got the wrong room, but the other facilities also was not up to the mark for the price being paid.
by Gaurav on Jul 07,2015
What's Good: Food quality can be better one. Further very limited variety in breakfast. It should have more variety and one live counter apart from toast.
by Mr. santosh on May 12,2015
What's Good: Very expensive compared to other destination... Shortage of man powers and support staff which indirectly affects to the service
by Prashant Jain on Feb 23,2015
by Vinayak on Oct 13,2014
by Guest on Apr 22,2014
What's Good: Usha Ascot said that the child age limit is up to 9yrs and will have to bare extra cost!! while booking online the max age limit for child is 12yrs. Please keep up the revised info wrt Hotel booking procedures. Thanks, Vijay
by dimple g on February 20, 2018
Villas are good but not worth the exuberant money been charged. Hotel is least bothered of customers and they serve as they like watery black tea, butter milk, milk. Despite bringing up to notice same served with limited food varieties specially on week days. Fruits served on sunday in breakfast and asked why same is not served on monday been told that it comes from vashi. They really did not intend to keep customer happy else it could have been bought from local market too. Garden is not in good condition and dangerous for babies. Staff is not guided and some have attitude. Not at all worth the money spent. They are more focused towards conference groups.
by DrSadhana on February 5, 2018
Booked 3 rooms for 6 adults + one extra adult and one child including all meals. Though I informed Mr.Kishor about 5 adults would be check in after 4pm then also neither lunch kept for them nor next day lunch provided, Later When we demand for lunch for 5 adults ,to my surprise Mr.Kishor started telling about hotel policies which were never informed to us at time of prior late check in information neither so called his verbal hotel policies written on any booking vouchers nor on hotel official website, Meals timings were not mention on booking voucher or hotel official website. Hotel charged all meal package which cost 2700 for extra adult cost and kid 1900 though lunch was never provide. When we requested to the manager for the same issue, he said "Am running this property since 20 years so don't argue with me " Sir, I paid huge amount for our stay and I requested for the meals which I paid to your property and I prior informed about late check in that time why your staff didn't inform about hotel policies ! Thats my right,to ask for which I paid isn't? Felt cheated, Average breakfast with no fruits, Dinner was salty, no soft drinks /buttermilk. Very limited toiletries with only one shampoo sachet , no dental kit, no shaving kit. Very late room service, person came after one hour for TV repair, No maintenance of children play park, Overall not worth the cost, Very disappointed visit, Kindly, avoid this property. Will never visit at this fraud hotel again, Regards, Dr.Sadhana.
by neha p on February 2, 2018
We visited this property between 26 to 28 January weekend. About 15 min walk from Matheran station/market.. Very nice and huge property. We stayed in villa which was spacious and comfortable. Food was really good. Lots of options in breakfast , lunch and dinner(and tasty too). Breakfast ,tea and dinner was arranged in open area near pool . They had arranged fun activities like magic show , housie, live music in the night, around dinner time, which made the stay more enjoyable. Swimming pool was nice and clean.Badminton court was also good. Few points like charlotte lake ,lords point, sunrise point, khandala point are within half n hour walk from the hotel.You can get horse/rikshaw just outside the hotel. Just beware of monkeys. Only cons was there was no 3G/4G coverage and hotel wifi is chargeable (but I think one can manage without net since we are on vacation to enjoy nature and relax... right : 0 )
by akhilsaiv on January 15, 2018
We went on Christmas eve- there was always some activity or performance around dinner time. It is located far away from the city centre, but close to quite a few view points. It has quite a few activities and board games, however, it closes by 9 pm. Major cellular operators do not have network here, and the wifi is chargeable. However, this is more of a pro because you come here to get away from the hustle and bustle of daily life.
by davdachirag on December 22, 2017
In the Restaurant you cannot order Ala Carte Lunch OR Dinner as they serve fixed menu which is expensive (Rs 500 for Lunch & Rs 700 For Dinner) Per Person & For Kids Its (Rs 400 & Rs 600) Which is unbelievable as per menu. Rooms are Good. Even For Room Service Maximum Of the things are not available as per menu. As Per the rates charged its very much Expensive. I would not suggest anyone to pay Rs 6000/- Per Night with Breakfast in Off Season.I dont recommend this Hotel.
by davdachirag on December 22, 2017
by lavesh p on March 6, 2017
by 99rahul on January 10, 2017
by Chirag M on December 10, 2016
by Traveller_AAA2014 on August 15, 2016