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Hotel Usha Ascot

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Rating3.5, based on 260 Review(s) Price: Rs. 6,500

Matheran

Wed, 24 Jan – Thu, 25 Jan (1 Night)  |  1 Room  |  1 Guest

Reviews

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Overall Rating

4.4 / 5

(based on 14 review(s))

Verified

Rating Summary

  • Comfort14
  • Cleanliness8
  • Facilities Available14
  • Staff Service8
  • Room8
  • Value for money13
  • Location8
  • 4.2
  • 4.8
  • 4.3
  • 4.6
  • 4.5
  • 4.2
  • 4.6
  • 4.1

    Very Good!

    by Kamal on Dec 30,2017

    What's Good: Location is great.

    What needs to improve : Very slow in service

    Reason For Rating : Property is good, staff courteous... food is great. However service needs to improve in response time. Events at evening time is very engaging

  • 5.0

    Excellent!

    by MANISH on May 08,2017

    What's Good: Hotel is nice, Service is excellent.

    What needs to improve : Check out time should be as per printed on booking details.

  • 5.0

    Excellent!

    by Mukund on May 03,2017

    What's Good: The friendly staff

    What needs to improve : Location and fecility

  • 4.3

    Very Good!

    by NACHIKET on May 02,2017

    What's Good: The drive by USHA ASCOT management to promote local talent by arranging programs like the juggler show / kathputali is well appreciated.

    What needs to improve : All the meals / breakfast is having lots of gujarati dishes and flavours and also lacks variety or options. The swimming pool needs to be maintained as by look of the water colour it could be made out that there was lack of maintenance for the pool.

  • 4.1

    Very Good!

    by Rujuta on Apr 17,2017

    What's Good: Food was very good

    What needs to improve : More cliliness of rooms required


  • Overall Rating

    3.5 Hotel Usha Ascot

    (based on 260 reviews)

  • Traveller Rating

    • Terrible 19
    • Poor 28
    • Average 58
    • Very Good 118
    • Excellent 37
  • Rating Summary

    • Location 4.0
    • Sleep Quality 3.5
    • Rooms 3.0
    • Service 3.5
    • Value 3.0
    • Cleanliness 3.5

  • NOT A VALUE FOR MONEY HOTEL

    by davdachirag on December 22, 2017

    In the Restaurant you cannot order Ala Carte Lunch OR Dinner as they serve fixed menu which is expensive (Rs 500 for Lunch & Rs 700 For Dinner) Per Person & For Kids Its (Rs 400 & Rs 600) Which is unbelievable as per menu. Rooms are Good. Even For Room Service Maximum Of the things are not available as per menu. As Per the rates charged its very much Expensive. I would not suggest anyone to pay Rs 6000/- Per Night with Breakfast in Off Season.I dont recommend this Hotel.

  • Fun

    by Dhruv T on December 10, 2017

    It's a nice place to go good food service nice location nice rooms relaxing a bit far from the market but worth a go to the place lot of monkeys over there but the staff see to that there's no issue to the customers

  • An Amazing Experience !!!

    by Ramila14 on November 24, 2017

    I had checked in the Hotel on 17th... had spoken over the phone to Mr. Vijay Ahir Regarding my stay and my meal package....He managed it very well ...thank u Mr Vijay. We were welcomed by Mr. Kishore at the front desk handling us so patiently and attentively...when we come to the Hotel the location was breathtaking surrounding by beauty of Nature....Room service was prompt. Staff was very Helpful. Food was tasty and delicious. Hotel is located at very near market area . I m definitely coming back for another visit and once again thank you usha ascot team... It was my wonderful Experience..!!!

  • Excellent hospitality

    by Viral30 on October 28, 2017

    Pros Excellent rooms Excellent food and service Ghazal program live every evening Courteous staff and helpful Cons Swimming pool is not so good Light problems on weekdays 1 km from market and station Area has no 3g or 4g connection

  • complete waste of money

    by SNEH J on October 19, 2017

    the experience and stay was just terrible and pathetic. The hotel staff was simply un-cooperative and rude. There hotel was untidy, with flies all around. There was no hot water in the tap and on calling the reception, the staff was just unreceptive and unresponsive. They shut the wifi after 10 as if it was a school or a hostel. I mean just so disappointing for a hotel which claims to be the best in matheran. For a place charging on similar value terms like radisson or other 5 star hotels, I must say it was way beyond poor, pathetic is the word. On top of that the food was worst, the hotel staff should try tasting it once before serving. To my disbelief and increased disappointment, in the breakfast menu which was super sad, the jam had dead flies in it. I mean there was nothing which a decent resort has. I wrote emails to the management post the stay but they are just not bothered This was by far the Worst service provided at a resort... My suggestion....Never visit this place for your own good. Really disappointed.

  • Location is Good but not at all Value for Money.

    by davdachirag on December 22, 2017

  • Good ambience

    by lavesh p on March 6, 2017

  • pool side view

    by 99rahul on January 10, 2017

  • Executive Delux AC Room

    by Chirag M on December 10, 2016

  • Villas are good, Deluxe room are equally nice, even the back side, since they have trees in front.

    by Traveller_AAA2014 on August 15, 2016