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Book Rooms at Hotel Usha Ascot - Prices Rs. 4865

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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children
Rating 3.5/ 5 , based on 285 Review(s) Price: Rs. 5,899

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Hotel Usha Ascot, Matheran

Mon, 02 Mar – Tue, 03 Mar (1 Night)  |  1 Room  |  1 Guest

Reviews for Hotel Usha Ascot

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Overall Rating

4.2 / 5

(based on 25 review(s))

Verified

Rating Summary

  • Comfort25
  • Cleanliness19
  • Facilities Available25
  • Staff Service19
  • Room19
  • Value for money24
  • Location19
  • 4.2
  • 4.4
  • 4.2
  • 4.4
  • 4.3
  • 3.9
  • 4.2
  • 4.0

    Very Good!

    What's Good: Staff Courtesy

    What needs to improve : Old Furniture, Washroom

    Reason For Rating : Although it is the best Hotel one can opt for in Matheran, its per day charges don't match up to the standard of Hotel that you would expect. Its a very old property with old accessories.

  • 3.7

    Very Good!

    What's Good: Good ambiente, nice and clean. But Sauna was not available, wifi not in the room

    Reason For Rating : Facility is very nice, clean, friendly staff.

  • 4.0

    Very Good!

    Reason For Rating : Stay was very comfortable, food was excellent

  • 4.3

    Very Good!

    What's Good: Wonderful service, supportive staff!

    What needs to improve : Cold coffee

    Reason For Rating : Wonderful service, supportive staff. One star less for the cold coffee which was not good. Recommended.

  • 3.6

    Very Good!

    What's Good: Hotel property

    What needs to improve : Overpriced

    Reason For Rating : Bit over priced...

  • 4.1

    Very Good!

    What's Good: Overall everything

    What needs to improve : Monkeys

    Reason For Rating : I like it because there was so peace , those who just want to stay relaxed and chill , I suggest perfect place to go..

  • 2.3

    Poor!

    What's Good: Doctor service

    What needs to improve : Food

    Reason For Rating : Ok

  • 4.0

    Very Good!

    What's Good: Food and property

    Reason For Rating : Good food and big property with prompt service

  • 5.0

    Excellent!

    What's Good: Activities

    What needs to improve : In lunch only roti is fix no other option

    Reason For Rating : It's very good resort to stay Room service quite delay Lunch is ok Staff is good and cooperative Balance all facilities are very good

  • 4.4

    Very Good!

    What's Good: Food and activities

    What needs to improve : Soft bed

    Reason For Rating : Excellent food... Rooms are nice... Good service standards... Variety of recreational options at the resort.. Only negative, bed was too soft, which made it difficult to sleep...

  • 4.4

    Very Good!

    What's Good: Ambience

    What needs to improve : No free WiFi in rooms and no nonveg food

    Reason For Rating : Good

  • 4.1

    Very Good!

    What's Good: Location is great.

    What needs to improve : Very slow in service

    Reason For Rating : Property is good, staff courteous... food is great. However service needs to improve in response time. Events at evening time is very engaging

  • 4.1

    Very Good!

  • 5.0

    Excellent!

    What's Good: Nice hotel and well staff

  • 5.0

    Excellent!

    What's Good: Hotel is nice, Service is excellent.

    What needs to improve : Check out time should be as per printed on booking details.

  • 5.0

    Excellent!

    What's Good: The friendly staff

    What needs to improve : Location and fecility

  • 4.3

    Very Good!

    What's Good: The drive by USHA ASCOT management to promote local talent by arranging programs like the juggler show / kathputali is well appreciated.

    What needs to improve : All the meals / breakfast is having lots of gujarati dishes and flavours and also lacks variety or options. The swimming pool needs to be maintained as by look of the water colour it could be made out that there was lack of maintenance for the pool.

  • 4.1

    Very Good!

    What's Good: Food was very good

    What needs to improve : More cliliness of rooms required

  • 5.0

    Excellent!

    What's Good: Excellent ambiance and location, tasty breakfast, lunch and dinner, very good services and beautiful location

  • 2.0

    Poor!

    What's Good: We had high hopes from the place and I was very happy booking it for our Jul rainy weekend. But seeing the room, made our hopes fall flat. We booked it online for no-view room. I was apprehensive about it and called the place and was told the room was good and all room are same but it just don't have a view. I booked it. But the room was pathetic and turned us off. It was smelling bad, seems there was some gutter behind the place. The whole block was far from the reception and was not good to be a lodge also. The property is big, but not that well maintained. We also had a company of a snake. Only good part was the food, I am a part time non-vegitanian, and enjoy my chicken. But their all veg food, had us completely satisfied. Hot ghee Jalebi were best. May be we got the wrong room, but the other facilities also was not up to the mark for the price being paid.

  • 4.3

    Very Good!

    What's Good: Food quality can be better one. Further very limited variety in breakfast. It should have more variety and one live counter apart from toast.

  • 3.5

    Very Good!

    What's Good: Very expensive compared to other destination... Shortage of man powers and support staff which indirectly affects to the service

  • 4.7

    Excellent!

  • 3.3

    Average!

  • 4.7

    Excellent!

    What's Good: Usha Ascot said that the child age limit is up to 9yrs and will have to bare extra cost!! while booking online the max age limit for child is 12yrs. Please keep up the revised info wrt Hotel booking procedures. Thanks, Vijay

  • Overall Rating

    "Hotel Usha Ascot"
    3.5 Hotel Usha Ascot

    (based on 285 reviews)

  • Traveller Rating

    • Terrible 24
    • Poor 28
    • Average 59
    • Very Good 132
    • Excellent 42

  • Good layout but garden and swimming pool needs to be maintained properly.

    by 537suchetab on

    It was vegetarian Thali at lunch. Dinner was not bad. Breakfast was good. After suggesting there should be fruits for breakfast it was there the next day. The spa room needs to be spruced up. The soaps and shampoos need to be better quality. Will I go again? Maybe.

  • Bad Services

    by kvtdugar24 on

    Being one of the best resort in Matheran, services are very bad and its not at all the worth spending a bomb for the services. No hot water, no toiletries, no tissues, no napkins, dirty buckets and mug, room stinks of leakage, tv doesnt work, after charging so much as per that there is no tea and coffee for the pax, even small hotels n resorts give complimentary things. Worst experience and bad service.

  • Excellent Property, Excellent Location.

    by GL0BETR0TTER_MAK on

    We were 2 couples who stayed at Usha Ascot on 29th June - July 1st in Villa 204. Location - It is conveniently located at a walking distance of 15 mins from Matheran Railways station. Resort - the hotel has all modern amenities like multiple restaurants, club room, spa, pool, health club, etc. villa - the villa is very good, but not excellent. It has 2 rooms with attached toilets and 1 set of sofa cum bed each. The room on the top had the TV in it, however it didnt have cable connection. The room at the lower floor had the provision for the TV, but it looked like it been removed. The common room ( living room) had a sofa cum bed and a single sofa and a TV attached. We had to call the reception to ge the cable connection. The upholstery of the sofas need to be changed. The beds were very comfortable. The wallpaper behind the bed was peeling off and should be looked into. There was one review about the unavailability of hot water. Please speak to the reception area. Kishoreji is extremely helpful. We planned to leave at 5 am on 1st July and went to clear the dues the night before. We were actually worried about our breakfast as Matheran is actually deserted till 8-8:30 am. Kishoreji was kind enough to offer bread butter, bread jam, tea and coffee before our departure. We received the breakfast at 4:45 am as promised by him. Very impressed. Wifi- although this resort provides free fast wifi, but you cannot get the coverage inside the villa. Also, there were serious coverage issues for Vodafone. We didnt get coverage inside the bedroom on the lower floor. Hence, we had to rush to the main entrance to make calls. This is serious, as people need to stay connected. Food- food quality is good where Gujrati and North Indian cuisine top the charts. Next is south indian. The chinese and italian endeavours are terrible.we faced some bloating and acidity after the meals, hence we speculated addition of soda in the food. Club- the equipments need to be upgraded! Spa - all 4 of us took aroma oil massages and it was good. Dont forget to negotiate with the vendor. You may be pleasantly surprised with the deal you may end up getting. Although, they could do with some soothing music in the massage premises. Overall- Overall, I would rate it 3.5/5, with major scope of improvement, but I would like to give that extra 0.5 only because of Kishoreji.

  • Average experience. No value for money

    by Aamod D on

    We a group of 12 had booked Usha Ascot with an anticipation of a real memorable trip based on the reference and the presentations by them on their website. While the property is amazing and food also was fine, there was absolutely no value for money. It is rather too exorbitant compared to the service standards. The rooms were excellent but cleanliness could have been better. There was neither complimentary mineral water nor a tea/coffee maker in the room. The service standards and responsiveness need a substantial improvement. Common wash rooms near the dining hall were in very shabby state and were actually stinking. Surprisingly, even after charging a hefty sum of about Rs.10,000 per day including food, the service standards and the overall experience was not upto the mark.

  • Amazing Stay with Family

    by Subhash M on

    Very Nice property with all modern amenities in Mataheran.. Beautiful Pool and Pool facing rooms.. Nice Food for Vegetarians.. Also, has Live performance and disco for relaxing at the property. Hardly 10 mins from Station. We also availed the spa facility which was very relaxing.

  • Rooms on first floor are better than the lower ones

    by RichaRaj on July 31, 2018

  • Avoid visiting this hotel

    by PankajL107 on May 23, 2018

  • Location is Good but not at all Value for Money.

    by davdachirag on December 22, 2017

  • Good ambience

    by laveshp3 on March 6, 2017

  • pool side view

    by rahul k on January 10, 2017