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Mon, 02 Mar – Tue, 03 Mar (1 Night) | 1 Room | 1 Guest
by Saurabh on Mar 20,2019
What's Good: Staff Courtesy
What needs to improve : Old Furniture, Washroom
Reason For Rating : Although it is the best Hotel one can opt for in Matheran, its per day charges don't match up to the standard of Hotel that you would expect. Its a very old property with old accessories.
by Beatrice on Mar 17,2019
What's Good: Good ambiente, nice and clean. But Sauna was not available, wifi not in the room
Reason For Rating : Facility is very nice, clean, friendly staff.
by Manish on Mar 07,2019
Reason For Rating : Stay was very comfortable, food was excellent
by Rohit on Dec 20,2018
What's Good: Wonderful service, supportive staff!
What needs to improve : Cold coffee
Reason For Rating : Wonderful service, supportive staff. One star less for the cold coffee which was not good. Recommended.
by rushabh on Dec 15,2018
What's Good: Hotel property
What needs to improve : Overpriced
Reason For Rating : Bit over priced...
by Guest on Nov 26,2018
What's Good: Overall everything
What needs to improve : Monkeys
Reason For Rating : I like it because there was so peace , those who just want to stay relaxed and chill , I suggest perfect place to go..
by Imran on Nov 20,2018
What's Good: Doctor service
What needs to improve : Food
Reason For Rating : Ok
by Jinesh on Oct 16,2018
What's Good: Food and property
Reason For Rating : Good food and big property with prompt service
by guest on Apr 16,2018
What's Good: Activities
What needs to improve : In lunch only roti is fix no other option
Reason For Rating : It's very good resort to stay Room service quite delay Lunch is ok Staff is good and cooperative Balance all facilities are very good
by Ezriel on Mar 11,2018
What's Good: Food and activities
What needs to improve : Soft bed
Reason For Rating : Excellent food... Rooms are nice... Good service standards... Variety of recreational options at the resort.. Only negative, bed was too soft, which made it difficult to sleep...
by Shakuntala on Feb 04,2018
What's Good: Ambience
What needs to improve : No free WiFi in rooms and no nonveg food
Reason For Rating : Good
by Kamal on Dec 30,2017
What's Good: Location is great.
What needs to improve : Very slow in service
Reason For Rating : Property is good, staff courteous... food is great. However service needs to improve in response time. Events at evening time is very engaging
by Manish on Dec 18,2017
by guest on Aug 27,2017
What's Good: Nice hotel and well staff
by MANISH on May 08,2017
What's Good: Hotel is nice, Service is excellent.
What needs to improve : Check out time should be as per printed on booking details.
by Mukund on May 03,2017
What's Good: The friendly staff
What needs to improve : Location and fecility
by NACHIKET on May 02,2017
What's Good: The drive by USHA ASCOT management to promote local talent by arranging programs like the juggler show / kathputali is well appreciated.
What needs to improve : All the meals / breakfast is having lots of gujarati dishes and flavours and also lacks variety or options. The swimming pool needs to be maintained as by look of the water colour it could be made out that there was lack of maintenance for the pool.
by Rujuta on Apr 17,2017
What's Good: Food was very good
What needs to improve : More cliliness of rooms required
by ANAND on Jan 09,2017
What's Good: Excellent ambiance and location, tasty breakfast, lunch and dinner, very good services and beautiful location
by Rahul Goyal on Jul 13,2015
What's Good: We had high hopes from the place and I was very happy booking it for our Jul rainy weekend. But seeing the room, made our hopes fall flat. We booked it online for no-view room. I was apprehensive about it and called the place and was told the room was good and all room are same but it just don't have a view. I booked it. But the room was pathetic and turned us off. It was smelling bad, seems there was some gutter behind the place. The whole block was far from the reception and was not good to be a lodge also. The property is big, but not that well maintained. We also had a company of a snake. Only good part was the food, I am a part time non-vegitanian, and enjoy my chicken. But their all veg food, had us completely satisfied. Hot ghee Jalebi were best. May be we got the wrong room, but the other facilities also was not up to the mark for the price being paid.
by Gaurav on Jul 07,2015
What's Good: Food quality can be better one. Further very limited variety in breakfast. It should have more variety and one live counter apart from toast.
by Mr. santosh on May 12,2015
What's Good: Very expensive compared to other destination... Shortage of man powers and support staff which indirectly affects to the service
by Prashant Jain on Feb 23,2015
by Vinayak on Oct 13,2014
by Guest on Apr 22,2014
What's Good: Usha Ascot said that the child age limit is up to 9yrs and will have to bare extra cost!! while booking online the max age limit for child is 12yrs. Please keep up the revised info wrt Hotel booking procedures. Thanks, Vijay
by 537suchetab on
It was vegetarian Thali at lunch. Dinner was not bad. Breakfast was good. After suggesting there should be fruits for breakfast it was there the next day. The spa room needs to be spruced up. The soaps and shampoos need to be better quality. Will I go again? Maybe.
by kvtdugar24 on
Being one of the best resort in Matheran, services are very bad and its not at all the worth spending a bomb for the services. No hot water, no toiletries, no tissues, no napkins, dirty buckets and mug, room stinks of leakage, tv doesnt work, after charging so much as per that there is no tea and coffee for the pax, even small hotels n resorts give complimentary things. Worst experience and bad service.
by GL0BETR0TTER_MAK on
We were 2 couples who stayed at Usha Ascot on 29th June - July 1st in Villa 204. Location - It is conveniently located at a walking distance of 15 mins from Matheran Railways station. Resort - the hotel has all modern amenities like multiple restaurants, club room, spa, pool, health club, etc. villa - the villa is very good, but not excellent. It has 2 rooms with attached toilets and 1 set of sofa cum bed each. The room on the top had the TV in it, however it didnt have cable connection. The room at the lower floor had the provision for the TV, but it looked like it been removed. The common room ( living room) had a sofa cum bed and a single sofa and a TV attached. We had to call the reception to ge the cable connection. The upholstery of the sofas need to be changed. The beds were very comfortable. The wallpaper behind the bed was peeling off and should be looked into. There was one review about the unavailability of hot water. Please speak to the reception area. Kishoreji is extremely helpful. We planned to leave at 5 am on 1st July and went to clear the dues the night before. We were actually worried about our breakfast as Matheran is actually deserted till 8-8:30 am. Kishoreji was kind enough to offer bread butter, bread jam, tea and coffee before our departure. We received the breakfast at 4:45 am as promised by him. Very impressed. Wifi- although this resort provides free fast wifi, but you cannot get the coverage inside the villa. Also, there were serious coverage issues for Vodafone. We didnt get coverage inside the bedroom on the lower floor. Hence, we had to rush to the main entrance to make calls. This is serious, as people need to stay connected. Food- food quality is good where Gujrati and North Indian cuisine top the charts. Next is south indian. The chinese and italian endeavours are terrible.we faced some bloating and acidity after the meals, hence we speculated addition of soda in the food. Club- the equipments need to be upgraded! Spa - all 4 of us took aroma oil massages and it was good. Dont forget to negotiate with the vendor. You may be pleasantly surprised with the deal you may end up getting. Although, they could do with some soothing music in the massage premises. Overall- Overall, I would rate it 3.5/5, with major scope of improvement, but I would like to give that extra 0.5 only because of Kishoreji.
by Aamod D on
We a group of 12 had booked Usha Ascot with an anticipation of a real memorable trip based on the reference and the presentations by them on their website. While the property is amazing and food also was fine, there was absolutely no value for money. It is rather too exorbitant compared to the service standards. The rooms were excellent but cleanliness could have been better. There was neither complimentary mineral water nor a tea/coffee maker in the room. The service standards and responsiveness need a substantial improvement. Common wash rooms near the dining hall were in very shabby state and were actually stinking. Surprisingly, even after charging a hefty sum of about Rs.10,000 per day including food, the service standards and the overall experience was not upto the mark.
by Subhash M on
Very Nice property with all modern amenities in Mataheran.. Beautiful Pool and Pool facing rooms.. Nice Food for Vegetarians.. Also, has Live performance and disco for relaxing at the property. Hardly 10 mins from Station. We also availed the spa facility which was very relaxing.
by RichaRaj on July 31, 2018
by PankajL107 on May 23, 2018
by davdachirag on December 22, 2017
by laveshp3 on March 6, 2017
by rahul k on January 10, 2017