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The Byke Heritage

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Children Below 12 years
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Rating3.5, based on 233 Review(s) Price: Rs. 5,000

Matheran

Tue, 24 Oct – Wed, 25 Oct (1 Night)  |  1 Room  |  1 Guest

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Reviews

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Overall Rating

3.7 / 5

(based on 3 review(s))

Verified

Rating Summary

  • Comfort3
  • Facilities Available3
  • Value for money3
  • 3.7
  • 4.0
  • 3.3


  • Overall Rating

    3.5 The Byke Heritage

    (based on 233 reviews)

  • Rating Summary

    • $ratingSummary.localized_name 4.0
    • $ratingSummary.localized_name 3.5
    • $ratingSummary.localized_name 3.5
    • $ratingSummary.localized_name 3.5
    • $ratingSummary.localized_name 3.5
    • $ratingSummary.localized_name 3.5

  • Bed bugs in Luxury Deluxe room. Worst experience

    by u_higibigi on

    The Byke Heritage, Matheran, Mumbai. 1. Luxury Deluxe room, they charged Rs5000/ per night, Aug 2017. 2. And it has bed bugs in bed & in sofa. We could not sleep, had to lay down on the floor of the hotel room. 3. Room is very much damp & smells dirty. 4. Complementary breakfast has only dosa & idli. Only good thing is... Very big property, 10mins walking from main market area of Matheran. Otherwise too much costly and very poor condition of the rooms and services. Cleanliness of room & toilet is the most basic thing for any hotel & for any room. But even a Luxury Deluxe room, which is costlier than Deluxe room, had bed bugs. We realised bed bugs at 12:30 in the night, when we went to sleep, tried calling the reception but no one picked it up. The reception & rooms are separate, you have to walk for a minute to reach to the reception. And the area has jungle & it was raining and there were monkeys even at night, so it was not feasible to walk to the reception at 12:30 in the night. So at last we had to sleep on the hotel room, on the damp floor of Luxury Deluxe Room.

  • Bed bugs in Luxury Deluxe room. Worst experience

    by u_higibigi on

    The Byke Heritage, Matheran, Mumbai. 1. Luxury Deluxe room, they charged Rs5000/ per night, Aug 2017. 2. And it has bed bugs in bed & in sofa. We could not sleep, had to lay down on the floor of the hotel room. 3. Room is very much damp & smells dirty. 4. Complementary breakfast has only dosa & idli. Only good thing is... Very big property, 10mins walking from main market area of Matheran. Otherwise too much costly and very poor condition of the rooms and services. Cleanliness of room & toilet is the most basic thing for any hotel & for any room. But even a Luxury Deluxe room, which is costlier than Deluxe room, had bed bugs. We realised bed bugs at 12:30 in the night, when we went to sleep, tried calling the reception but no one picked it up. The reception & rooms are separate, you have to walk for a minute to reach to the reception. And the area has jungle & it was raining and there were monkeys even at night, so it was not feasible to walk to the reception at 12:30 in the night. So at last we had to sleep on the hotel room, on the damp floor of Luxury Deluxe Room.

  • Bed bugs in Luxury Deluxe room. Worst experience

    by u_higibigi on

    The Byke Heritage, Matheran, Mumbai. 1. Luxury Deluxe room, they charged Rs5000/ per night, Aug 2017. 2. And it has bed bugs in bed & in sofa. We could not sleep, had to lay down on the floor of the hotel room. 3. Room is very much damp & smells dirty. 4. Complementary breakfast has only dosa & idli. Only good thing is... Very big property, 10mins walking from main market area of Matheran. Otherwise too much costly and very poor condition of the rooms and services. Cleanliness of room & toilet is the most basic thing for any hotel & for any room. But even a Luxury Deluxe room, which is costlier than Deluxe room, had bed bugs. We realised bed bugs at 12:30 in the night, when we went to sleep, tried calling the reception but no one picked it up. The reception & rooms are separate, you have to walk for a minute to reach to the reception. And the area has jungle & it was raining and there were monkeys even at night, so it was not feasible to walk to the reception at 12:30 in the night. So at last we had to sleep on the hotel room, on the damp floor of Luxury Deluxe Room.

  • Bed bugs in Luxury Deluxe room. Worst experience

    by u_higibigi on

    The Byke Heritage, Matheran, Mumbai. 1. Luxury Deluxe room, they charged Rs5000/ per night, Aug 2017. 2. And it has bed bugs in bed & in sofa. We could not sleep, had to lay down on the floor of the hotel room. 3. Room is very much damp & smells dirty. 4. Complementary breakfast has only dosa & idli. Only good thing is... Very big property, 10mins walking from main market area of Matheran. Otherwise too much costly and very poor condition of the rooms and services. Cleanliness of room & toilet is the most basic thing for any hotel & for any room. But even a Luxury Deluxe room, which is costlier than Deluxe room, had bed bugs. We realised bed bugs at 12:30 in the night, when we went to sleep, tried calling the reception but no one picked it up. The reception & rooms are separate, you have to walk for a minute to reach to the reception. And the area has jungle & it was raining and there were monkeys even at night, so it was not feasible to walk to the reception at 12:30 in the night. So at last we had to sleep on the hotel room, on the damp floor of Luxury Deluxe Room.

  • Bed bugs in Luxury Deluxe room. Worst experience

    by u_higibigi on

    The Byke Heritage, Matheran, Mumbai. 1. Luxury Deluxe room, they charged Rs5000/ per night, Aug 2017. 2. And it has bed bugs in bed & in sofa. We could not sleep, had to lay down on the floor of the hotel room. 3. Room is very much damp & smells dirty. 4. Complementary breakfast has only dosa & idli. Only good thing is... Very big property, 10mins walking from main market area of Matheran. Otherwise too much costly and very poor condition of the rooms and services. Cleanliness of room & toilet is the most basic thing for any hotel & for any room. But even a Luxury Deluxe room, which is costlier than Deluxe room, had bed bugs. We realised bed bugs at 12:30 in the night, when we went to sleep, tried calling the reception but no one picked it up. The reception & rooms are separate, you have to walk for a minute to reach to the reception. And the area has jungle & it was raining and there were monkeys even at night, so it was not feasible to walk to the reception at 12:30 in the night. So at last we had to sleep on the hotel room, on the damp floor of Luxury Deluxe Room.

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Hotel Amenities

  • Safety & Security

  • 24-Hour Security
  • Outdoors

  • Kids Pool
  • Swimming pool
  • Services

  • LCD / Projector
  • Front desk
  • Room service
  • General

  • Jacuzzi
  • Conference Room
  • Steam room
  • Others

  • Dance Floor
  • Media & Entertainment

  • Internet Access
  • Dining

  • Restaurant
  • Activities

  • Sauna

Hotel Policies

  • Check-in
    From 11:00 AM
  • Check-out
    Until 09:00 AM
  • Rooms
    63
  • Floors
    1
  • Cancellation/prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Yatra.com will not be responsible for any service issues at the hotel

FAQS

  • How do I know my reservation was booked?

    You will receive an SMS and email on confirmation of your hotel booking.

  • Do I need to confirm my reservation?

    There is no need to confirm your reservation. If you still feel you would like to verify that your reservation was made, you can do so by writing to our Customer Support Team or by contacting our customer services team.

  • How do I cancel/amend a hotel reservation?

    To cancel a booking log in to My Bookings section or call our call center on 955 5800 800(all networks).

  • Is there a cancellation policy for Hotels booked on Yatra?

    The cancellation policy for hotel bookings varies according to hotel and room type. For more information, please check the cancellation policy mentioned next to the price for the room type. If you are cancelling after the check-in date, there will be no refund. In all cases, you'll be charged a standard cancellation fee of Rs. 250 per booking over and above the hotel's own cancellation charges.

  • How do I pay for the gala dinner?

    Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.