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The Byke Heritage

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Rating3.5, based on 233 Review(s) Price: Rs. 2,800

Matheran

Thu, 26 Oct – Fri, 27 Oct (1 Night)  |  1 Room  |  1 Guest

Reviews

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Overall Rating

4.5 / 5

(based on 8 review(s))

Verified

Rating Summary

  • Comfort7
  • Cleanliness7
  • Facilities Available7
  • Staff Service7
  • Room7
  • Value for money7
  • Location7
  • 4.4
  • 4.6
  • 4.4
  • 4.3
  • 4.7
  • 4.4
  • 4.6
  • 5.0

    Excellent!

    by MUKESH on Jun 10,2017

    What's Good: Quality food n neat n clean room

    What needs to improve : Na

  • 4.0

    Very Good!

    by Nigel on Jun 03,2017

    What's Good: Comfort

    What needs to improve : Lighting

  •  

    by guest on May 05,2017

    What's Good: Room were good

    What needs to improve : staff should be more friendly

  • 3.9

    Very Good!

    by Shardul on Apr 18,2017

    What's Good: The rooms were neat, clean. Overall, it was a nice package

    What needs to improve : The staff service sometimes was very slow, especially the kitchen service.

  • 4.9

    Excellent!

    by Nimeshkumar on Apr 09,2017

    What's Good: staff and cleaning

    What needs to improve : restaurant


  • Overall Rating

    3.5 The Byke Heritage

    (based on 233 reviews)

  • Rating Summary

    • $ratingSummary.localized_name 4.0
    • $ratingSummary.localized_name 3.5
    • $ratingSummary.localized_name 3.5
    • $ratingSummary.localized_name 3.5
    • $ratingSummary.localized_name 3.5
    • $ratingSummary.localized_name 3.5

  • Bed bugs in Luxury Deluxe room. Worst experience

    by u_higibigi on

    The Byke Heritage, Matheran, Mumbai. 1. Luxury Deluxe room, they charged Rs5000/ per night, Aug 2017. 2. And it has bed bugs in bed & in sofa. We could not sleep, had to lay down on the floor of the hotel room. 3. Room is very much damp & smells dirty. 4. Complementary breakfast has only dosa & idli. Only good thing is... Very big property, 10mins walking from main market area of Matheran. Otherwise too much costly and very poor condition of the rooms and services. Cleanliness of room & toilet is the most basic thing for any hotel & for any room. But even a Luxury Deluxe room, which is costlier than Deluxe room, had bed bugs. We realised bed bugs at 12:30 in the night, when we went to sleep, tried calling the reception but no one picked it up. The reception & rooms are separate, you have to walk for a minute to reach to the reception. And the area has jungle & it was raining and there were monkeys even at night, so it was not feasible to walk to the reception at 12:30 in the night. So at last we had to sleep on the hotel room, on the damp floor of Luxury Deluxe Room.

  • Bed bugs in Luxury Deluxe room. Worst experience

    by u_higibigi on

    The Byke Heritage, Matheran, Mumbai. 1. Luxury Deluxe room, they charged Rs5000/ per night, Aug 2017. 2. And it has bed bugs in bed & in sofa. We could not sleep, had to lay down on the floor of the hotel room. 3. Room is very much damp & smells dirty. 4. Complementary breakfast has only dosa & idli. Only good thing is... Very big property, 10mins walking from main market area of Matheran. Otherwise too much costly and very poor condition of the rooms and services. Cleanliness of room & toilet is the most basic thing for any hotel & for any room. But even a Luxury Deluxe room, which is costlier than Deluxe room, had bed bugs. We realised bed bugs at 12:30 in the night, when we went to sleep, tried calling the reception but no one picked it up. The reception & rooms are separate, you have to walk for a minute to reach to the reception. And the area has jungle & it was raining and there were monkeys even at night, so it was not feasible to walk to the reception at 12:30 in the night. So at last we had to sleep on the hotel room, on the damp floor of Luxury Deluxe Room.

  • Bed bugs in Luxury Deluxe room. Worst experience

    by u_higibigi on

    The Byke Heritage, Matheran, Mumbai. 1. Luxury Deluxe room, they charged Rs5000/ per night, Aug 2017. 2. And it has bed bugs in bed & in sofa. We could not sleep, had to lay down on the floor of the hotel room. 3. Room is very much damp & smells dirty. 4. Complementary breakfast has only dosa & idli. Only good thing is... Very big property, 10mins walking from main market area of Matheran. Otherwise too much costly and very poor condition of the rooms and services. Cleanliness of room & toilet is the most basic thing for any hotel & for any room. But even a Luxury Deluxe room, which is costlier than Deluxe room, had bed bugs. We realised bed bugs at 12:30 in the night, when we went to sleep, tried calling the reception but no one picked it up. The reception & rooms are separate, you have to walk for a minute to reach to the reception. And the area has jungle & it was raining and there were monkeys even at night, so it was not feasible to walk to the reception at 12:30 in the night. So at last we had to sleep on the hotel room, on the damp floor of Luxury Deluxe Room.

  • Bed bugs in Luxury Deluxe room. Worst experience

    by u_higibigi on

    The Byke Heritage, Matheran, Mumbai. 1. Luxury Deluxe room, they charged Rs5000/ per night, Aug 2017. 2. And it has bed bugs in bed & in sofa. We could not sleep, had to lay down on the floor of the hotel room. 3. Room is very much damp & smells dirty. 4. Complementary breakfast has only dosa & idli. Only good thing is... Very big property, 10mins walking from main market area of Matheran. Otherwise too much costly and very poor condition of the rooms and services. Cleanliness of room & toilet is the most basic thing for any hotel & for any room. But even a Luxury Deluxe room, which is costlier than Deluxe room, had bed bugs. We realised bed bugs at 12:30 in the night, when we went to sleep, tried calling the reception but no one picked it up. The reception & rooms are separate, you have to walk for a minute to reach to the reception. And the area has jungle & it was raining and there were monkeys even at night, so it was not feasible to walk to the reception at 12:30 in the night. So at last we had to sleep on the hotel room, on the damp floor of Luxury Deluxe Room.

  • Bed bugs in Luxury Deluxe room. Worst experience

    by u_higibigi on

    The Byke Heritage, Matheran, Mumbai. 1. Luxury Deluxe room, they charged Rs5000/ per night, Aug 2017. 2. And it has bed bugs in bed & in sofa. We could not sleep, had to lay down on the floor of the hotel room. 3. Room is very much damp & smells dirty. 4. Complementary breakfast has only dosa & idli. Only good thing is... Very big property, 10mins walking from main market area of Matheran. Otherwise too much costly and very poor condition of the rooms and services. Cleanliness of room & toilet is the most basic thing for any hotel & for any room. But even a Luxury Deluxe room, which is costlier than Deluxe room, had bed bugs. We realised bed bugs at 12:30 in the night, when we went to sleep, tried calling the reception but no one picked it up. The reception & rooms are separate, you have to walk for a minute to reach to the reception. And the area has jungle & it was raining and there were monkeys even at night, so it was not feasible to walk to the reception at 12:30 in the night. So at last we had to sleep on the hotel room, on the damp floor of Luxury Deluxe Room.

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