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Book Rooms at Westend Hotel - Prices Rs. 2211

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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children

Westend Hotel, Matheran

Thu, 04 Mar – Fri, 05 Mar (1 Night)  |  1 Room  |  1 Guest

Reviews for Westend Hotel

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Overall Rating

2.9 / 5

(based on 4 review(s))

Verified

Rating Summary

  • Comfort4
  • Cleanliness4
  • Facilities Available4
  • Staff Service4
  • Room4
  • Value for money4
  • Location4
  • 3.3
  • 2.8
  • 2.8
  • 3.3
  • 2.5
  • 2.3
  • 3.3
  • 3.6

    Very Good!

    What's Good: The look of the hotel was of like a vintage/heritage which felt good. Overall it was clean and staff was co-operative especially Rajkumar.

    What needs to improve : Price too high. Few food items served cold during lunch and dinner. Door lock not in working condition. A/c not performing.

    Reason For Rating : Overall stay was good. I believe its good for couples and families with kids. However, need to improve on following: 1. The main door lock of my room was not working so i was dependent on the inside lash. 2. A/C of my room was not enough. Despite of being in matheran i had to keep both A/c and fan on for good ventilation and that too in night 3. Few of the dishes served during lunch and dinner were cold so i had to ask them to get it warm again. 4. Stay charges should be reconsidered as i didn't feel worth spending 4000 for 1 night which was too high.

  • 3.0

    Average!

    What's Good: The ladscape of the property

    What needs to improve : Landscape of the property, hotel staff

    Reason For Rating : The rooms were not maintained at all. The refrigerator, ac, tv,intercom nothing was working. Atleast 3-4 hours post check in went in fixing things. We had to constantly complain and get things changed or repaired. But still the condition of the facilities provided were not as par a 4star property. The exteriors of the property is beautiful and is good for a relaxing time. Hotel staff were quite helpful.

  • 3.9

    Very Good!

    What's Good: Staff

    What needs to improve : Too cornered

    Reason For Rating : Room cleanliness

  • 1.0

    Poor!

    What's Good: No

    What needs to improve : Ni

    Reason For Rating : No

  • Overall Rating

    "Westend Hotel"
    4.0 Westend Hotel

    (based on 702 reviews)

  • Traveller Rating

    • Terrible 18
    • Poor 11
    • Average 62
    • Very Good 316
    • Excellent 295

    • Super deluxe rooms on the ground floor were good.

      by 248jasp on February 17, 2021

    • Room no. 19

      by vraj_globaltraveller on February 15, 2021

    • The last-minute deal is just to make a fool, it should be that price only.

      by agarwal_shobhit on January 8, 2021

    • If you are a vegetarian and looking for good food inside hotel, I would not recommend this place.

      by AnkitT341 on January 5, 2020

    • view towards pool or garden.. first floor

      by AADVANII on January 4, 2020