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by Manasi on Feb 14,2017
What's Good: location, staff and its service
What needs to improve : WI FI
Reason For Rating : At Krishna Niwas WIFI availability was a very big problem, it was quite embarrassing to visit them time and again for password etc as the internet was disconnected after every 200mb.
How do I know my reservation was booked?
You will receive an SMS and email on confirmation of your hotel booking.
Do I need to confirm my reservation?
There is no need to confirm your reservation. If you still feel you would like to verify that your reservation was made, you can do so by writing to our Customer Support Team or by contacting our customer services team.
How do I cancel/amend a hotel reservation?
To cancel a booking log in to My Bookings section or call our call center on 955 5800 800(all networks).
Is there a cancellation policy for Hotels booked on Yatra?
The cancellation policy for hotel bookings varies according to hotel and room type. For more information, please check the cancellation policy mentioned next to the price for the room type. If you are cancelling after the check-in date, there will be no refund. In all cases, you'll be charged a standard cancellation fee of Rs. 250 per booking over and above the hotel's own cancellation charges.
How do I pay for the gala dinner?
Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.