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Sun, 15 Dec – Mon, 16 Dec (1 Night) | 1 Room | 1 Guest
by Amarjit on Feb 07,2019
What's Good: The character
What needs to improve : Breakfast service shud star by 07:30
Reason For Rating : By continuing to be competitive
by Thankaraj on Nov 30,2018
What's Good: Nothing
What needs to improve : Restaurants
Reason For Rating : Check out should be flexoble
by ASHOK on Nov 23,2018
What's Good: Don't like...due to hotel staff wondering outside window
What needs to improve : Don't like
Reason For Rating : Reception people is not good. During stay some hotel staff working in room window side during 11 pm night they are disturbing us.
by Sanjay on Oct 25,2018
Reason For Rating : Nice clean property. Old world charm. Good helping staff
by URMI on Oct 24,2018
What's Good: very nice location
What needs to improve : less facilities like bathroom kits and tea kits are very less
Reason For Rating : beautiful location
by Thankaraj on Oct 22,2018
What's Good: Traditional look
What needs to improve : Hotel menu & service
Reason For Rating : Good hotel with aesthetic interiors
by Srikant on Mar 12,2018
What's Good: History is kept intact
What needs to improve : Their staff and their unclear policies.
Reason For Rating : Change your receptionists, they are highly ill-mannered and dont respect their guests. Please streamline your policies and put in pamflets of your offerings. I was having a good stay until the very last interaction with Shailendra. Your receptionist says that cash needs to be paid for site seeing, help me understand this. I booked a sight seeing pack from the hotel and as per my convenience I want to pay at the hotel with my card when I check out. Your receptionist tells me that I need to walk down to get cash for the sight seeing. He was reluctant nor address my concern ... he just blandly says get cash otherwise I cant check you out. Is this the kind of staff you hire ?
by SRINIVAS CR on May 19,2014
What's Good: Repair works were on and the place was dirty. Staircase railings were full of dust, which means you have to use only lift. Ice cubes were not made available to have a drink. Gym room was locked and full of dust and no attendant. Overall, a bad experience and worth not to recommend anybody.
by sganiger1972 on November 13, 2019
The location of the hotel is just great , we stayed for a day on 17th of October, it's just a walkable distance to port and the hotel is good old colonial style but with all modern amenities, checkin was extremely fast and the staff are nice ,room where we stayed was huge , it doesn't have a central AC but good old window type AC ( noisy but effective) beds were huge and bathroom amenities were ok , hotel itself is extremely clean and well maintained, I would rate this hotel 9/10 , one point taken for lack of varieties in buffet breakfast, as it lacked varieties esp indian food ( please add a paratha/dosa/idli/ poori) ,overall a nice stay ,near to gate way of india too
by sunnybose82 on October 4, 2019
The location is excellent for business travelers who may have work in and around Fort area and in a nice quiet environment. The Hotel provides comfortable and neat rooms, good linen, clean towels and the floors, corridors are all well maintained. This a heritage property with all basic modern amenities inside including a Gym. The breakfast spread is also nice.
by Lynette_7115 on October 1, 2019
So, coming from a small town in Australia I was concerned about how I would deal with such a large city like Mumbai. This was the absolute perfect pick for me. So quiet at night it was hard to believe I was in a city of 25 million people. But just a short walk to some iconic places. The staff were very helpful but unobtrusive, nothing was to much trouble. Rooms were spacious although furniture dated compared to what we are used to in Australia, not a concern for me, furniture does not make a trip memorable. The beds a bit hard for my liking, but this is personal choice others might find them perfect. And the food from cinnamon was just great! Thanks to all for a great 13 night stay!
by DhanushkaW on July 5, 2019
I stayed for 4 nights in June 2019, situated in a decent location, The architecture is very colonial & ancient, staff are very helpful & speed room service. adequate amenities are provided in the room such as Cable TV, tea-coffee making facility, mini fridge & free WiFi. Taxi stand is just our side the hotel. 10 minutes walk to Fashion street. This is a quality place to stay in Mumbai. I recommend with no hesitation.
by chidambaram k on February 24, 2019
This is an old, colonial style 3 star hotel located in Ballard Estate and convenient if one has work around Fort, Flora Fountain, Colaba. The rooms are basic but comfortable and the staff were generally conservative and helpful. It can be called a heritage property. I would give it a rating of 3.5
by sunnybose82 on October 4, 2019
by Cantfind on February 16, 2019
by canakatb on January 26, 2019
by JohnL10209 on July 23, 2018
by Randwick007 on February 27, 2018