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Book Rooms at Grand Hotel - Prices Rs. 5000

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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children
Rating 3.5/ 5 , based on 178 Review(s) Price: Rs. 5,000

Grand Hotel, Mumbai

Sun, 15 Dec – Mon, 16 Dec (1 Night)  |  1 Room  |  1 Guest

Reviews for Grand Hotel

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Overall Rating

3.1 / 5

(based on 8 review(s))

Verified

Rating Summary

  • Comfort8
  • Cleanliness7
  • Facilities Available8
  • Staff Service7
  • Room7
  • Value for money8
  • Location7
  • 3.0
  • 3.6
  • 2.8
  • 2.7
  • 3.4
  • 2.9
  • 3.6
  • 4.0

    Very Good!

    What's Good: The character

    What needs to improve : Breakfast service shud star by 07:30

    Reason For Rating : By continuing to be competitive

  • 1.6

    Poor!

    What's Good: Nothing

    What needs to improve : Restaurants

    Reason For Rating : Check out should be flexoble

  • 2.6

    Average!

    What's Good: Don't like...due to hotel staff wondering outside window

    What needs to improve : Don't like

    Reason For Rating : Reception people is not good. During stay some hotel staff working in room window side during 11 pm night they are disturbing us.

  • 4.0

    Very Good!

    Reason For Rating : Nice clean property. Old world charm. Good helping staff

  • 3.9

    Very Good!

    What's Good: very nice location

    What needs to improve : less facilities like bathroom kits and tea kits are very less

    Reason For Rating : beautiful location

  • 3.7

    Very Good!

    What's Good: Traditional look

    What needs to improve : Hotel menu & service

    Reason For Rating : Good hotel with aesthetic interiors

  • 2.7

    Average!

    What's Good: History is kept intact

    What needs to improve : Their staff and their unclear policies.

    Reason For Rating : Change your receptionists, they are highly ill-mannered and dont respect their guests. Please streamline your policies and put in pamflets of your offerings. I was having a good stay until the very last interaction with Shailendra. Your receptionist says that cash needs to be paid for site seeing, help me understand this. I booked a sight seeing pack from the hotel and as per my convenience I want to pay at the hotel with my card when I check out. Your receptionist tells me that I need to walk down to get cash for the sight seeing. He was reluctant nor address my concern ... he just blandly says get cash otherwise I cant check you out. Is this the kind of staff you hire ?

  • 1.7

    Poor!

    What's Good: Repair works were on and the place was dirty. Staircase railings were full of dust, which means you have to use only lift. Ice cubes were not made available to have a drink. Gym room was locked and full of dust and no attendant. Overall, a bad experience and worth not to recommend anybody.

  • Choose the rooms facing the harbour

    by sunnybose82 on October 4, 2019

  • Rooms are large with large bathrooms

    by Cantfind on February 16, 2019

  • If you're nervous at all about using the historicelevator, you may want to request a lower floor.

    by canakatb on January 26, 2019

  • All rooms are unique.

    by JohnL10209 on July 23, 2018

  • There's only 1 old fashioned elevator, with the folding gate, choose the first floor so that you can skip using the slow elevator.

    by Randwick007 on February 27, 2018