ITC Grand Central Mumbai, A Luxury Collection Hotel
- business hotel
- luxury hotel
based on the tripadvisor popularity
Rating From 1391 Review(s) Read All Reviews
- Check-in From 02:00 PM
- Check-out Until 12:00 AM
ITC Grand Central is a leading 5star luxury hotel in Mumbai Located centrally the hotel is 15 km from thedomestic airport and 22 km from the international airport Its stellar awardwinning restaurants rates among the best in Mumbai This luxury hotel in Mumbai has 242guest rooms including 19 suites non-smoking floors with security and buildingmanagement system The hotel offers rooms which have a large writing tableinternet usage at the business centre for 30 minutes per day guest stationaryand personal care amenities ITC Grand Central facilitates guestswith broadband internet WiFi butler service 24 hour in-room dining 24 hourcurrency exchange and many more The hotel has a spa service indoorpool and a well equipped gym The popular tourist attractions are MahalaxmiTemple 7 km Siddhi Vinayak Temple 6 km Nehru Planetarium 6 km and HajiAli Dargah 7 km
Best ever prices for your stay
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|Room Type||Inclusions & Amenities||
Total Price for 1 Night
(Additional - 1.5% Service Tax)
Executive Club (Room Only) - Best Available Rates
5 Rooms Left!
Get eCash Rs. 2000
Executive Club with Breakfast - Best Available Rates
5 Rooms Left!
Get eCash Rs. 2000
The Towers - Best Available Rates
5 Rooms Left!
Get eCash Rs. 2000
ITC One - Best Available Rates
5 Rooms Left!
Get eCash Rs. 2000
Important Landmarks Nearby
- King Edward Memorial Hospital 0.56 km
- Seth Govardhandas Sunderdas Medical College Parel 0.62 km
- Lower Parel Railway Station 0.78 km
- Lalbaug Market 0.83 km
- Blue Frog Pub 0.95 km
- Tata Hospital 0.96 km
- Aryan Hospital 0.98 km
- British Library 1.05 km
- World Trade Centre 1.1 km
- Hindmata Market 1.25 km
- Big Bazaar Wadala 1.34 km
- Apollo Textiles Mill 1.35 km
- Hard Rock Cafe 1.36 km
- Passport Office 1.45 km
- PVR Phoenix 1.53 km
- High Street Phoenix Mall 1.53 km
- Central Warehousing Corporation 1.55 km
- Switzerland Tourism Board 1.55 km
- Sarkari Bhandar 1.62 km
- Tuberculosis Hospital Sewri 1.73 km
- Chitra Cinema 1.77 km
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on July 20, 2015
They should Vary their breakfast spread.
on July 7, 2015
on July 6, 2015
Please don't miss bfast. .....especially chef rajans south indian delicacies
on May 11, 2015
Visited ITC Grand Central for our 1st wedding anniversary 26th April '15, exactly a year after our last visit there directly from our wedding. The experience right from check-in to dinner for that evening was excellent with the chef treating us to a very special cake on the occasion. The next day, breakfast too was excellent but the shock begun after that when we returned from breakfast to find an empty open packet of cashew lying on the counter when in reality we did not use any of the items from mini bar in the first place. I called room assistance to clarify the situation and confirm the same and they even sent the housekeeping incharge to my room to confirm the same who said it might've been from the previous guest. Then after a few minutes the duty manager Miss Bhavana calls up the room and insists that we only have consumed the packet and the housekeeping clears the room thoroughly before any new occupancy. That was just shocking considering I already clarified with the housekeeping the situation. On repeated explanations she was insistent and not once bothered to call back and apologize for her tone of speaking to her guests. On check out I mentioned to the front desk who profusely apologized on her behalf while I noticed here come to the counter look at us and walk away in a very rude manner again.The front desk incharge assured me that I would receive a call from the manager the next day ( Miss Bhavana superior) who was on leave that day but that call never came. After such delightful experiences over the years with this hotel, it was utterly disappointing to be met with this kind of behaviour from a reputed hotel chain like ITC who through our membership over the years held so dearly close to my heart and would always look forward to our occassional visits. Hope this situation does not repeat itself to other loyal guests.
on February 24, 2015
Rooms are very ordinary like a 3 star hotel and not like 5 star hotel. Very small TV and small Bathroom.
- Terrible 16
- Poor 35
- Average 98
- Very Good 396
- Excellent 846
Old world charm.
by Mick P on September 26, 2016
Beautiful old world hotel, in a rather run down district in Mumbai. Rather expensive plus additional charges for wifi. Food and drink where also very expensive for the area. Friendly staff and high levels of security.
Central Hotel with Great Service
by Aartichand on September 26, 2016
This Hotel in located in Central Mumbai as the name suggests. It is a very well maintained property with very good restaurants, a swimming pool and all the amenities of a modern 5 Star Hotel. The service is excellent, the rooms good. A great place to stay for a night or 2.
ITC style Grandeur and Pampering
by Prasanna V on September 23, 2016
The fact that this property is part of the luxury collection hotels itself is enough to indicate the kind of luxury and pampering you can get and they dont fall short by any means. Right from the reception to the room and all facilties and ancillaries they truly deserve the Luxury collection label! The building itself is an architectural splendour and looks fabulous when it gets lit up in the night. And with the usual ITC set of Bar and restaurants you dont have to go too far to feed and indulge. However be prepared to drop top dollar as everything is slightly overpriced! LOCATION: Located in LOWER PAREL and quite close to some of the top rated restaurants and fine bars and pubs. Good location if you are looking for some good nightlife THE ROOM: I usually pick the cheapest room offer with most restrictions. so this is based off that. AIR CONDITIONING:Good enough; SIZE: Comfortable space; AMENTITIES: Excellent toileteries(Esanza by Willis Branded); BED - Decent bed for a good night's sleep; BATHROOM -Lovely bathroom with a good stand-in shower decorated and fitted very tastefully BREAKFAST: The breakfast spread here is sure to be one of the highlights of the stay! Cant find words to describe the 7 star quality! Of course they have all the usual spread you can expect from a five star hotel like this. But where they excel is their super authentic regional cuisine made by expert chefs and more importantly, freshly prepared in front of you in a beautifully decorated counter! They also have a wonderful choice of super healthy food. And the fine food - like gourmet cheese adn super expensive dry fruits, rare tea etc. itself might be costing them a fortune. So if you have a package with Breakfast included i would go all the way to say that is the steal of hte century :-) FITNESS FACILITIES: Very decent gym - split between two floors. All TECHNOGYM machines and workstations along with set of good range of free weights. A good sized Indoor pool perfect for a lounging swim or a quick aqua workout. The spa is a good place to pamper yourself after a hard workout or a long day at work! SERVICE : Friendly service and very polite staff HOW WIRED YOU WOULD BE: FREE Wifi that worked all around the property. Good choice of TV channels - both English and international covering Music, movies, sports and other entertainment
What an amazing hotel! Impeccable service!!
by Trivikram1990 on September 23, 2016
Well, what do I say about this hotel, except: AWESOME!! For me, in Mumbai, this is literally the only hotel that I stay at. If I have one advice for you, especially for travelers who are thinking twice about whether to stay here: STAY, and you'll love it!! Where to start: Check-in: Amazing SPG Lifetime Elite recognition. Wonderful upgrade (everytime)! And if you are a frequent visitor, each and every one of the staff will remember you by name. It truly feels like you have retuned to a familiar place. Rooms/Suites: well, I guess the pictures that I posted, speak for themselves! Wonderful! Fantastic views. Maintained squeaky clean. All of the amenities you'd expect in a luxury hotel...and more! Gym: I have worked out there several times, and they do have a wide range of equipments/free weights and personal trainers. Food: Well, another area where this property excels at! Amazing food at Shanghai Club and K&K (my favorite). Also, fantastic breakfast buffet (I highly recommend it) at Hornbill's Pavilion. The staff: Well, what can I say, they have become more like my friends in Mumbai, now! The service level, and the quality across each and every one of the departments (that I have interacted with), is impeccable!! Well, ITC Grand Central Mumbai has become like my second home. Honestly, I have lost count how many times I have actually stayed there (if you follow me on Twitter @trivikrampathak , you'll read of my high praises for the hotel), and everytime, it's like going back to my second home/second family. I'm in the process of writing and editing photos for my travel blogging sites, which will have detailed reviews. Summary: It'll be worth your every cent, and you'll love the experience when you stay here at ITC Grand Central, Mumbai! Pro Tip: 1. The view from the 30th floor is to die for! It is UNREAL!! MAGICAL!! 2. Wonderful Mint/Lemon soda at Shanghai Club 3. Fantastic Dumplings at Shanghai Club 4. Awesome Mango Smoothie during breakfast!! P.P.S. This one's for you, Zazzy! Thanks for taking such amazing care of me, and looking forward to visiting you guys soon, with my parents!!
Treat Yourself by Staying Here
by R M on September 23, 2016
Stayed here for 1-night, the service and the room overall is excellent. You feel taken care of - you do not have to call multiple times for a request. I loved the room, and the kind of hidden sit-out that they have that gives you a view of the city. It's beautiful and relaxing, will definitely stay here the next time I visit.
Higher Floor Rooms
by Aartichand on September 26, 2016
very safe for elderly people and ladies.
by vasuloosu on September 23, 2016
Middle of the Mumbai
by amila7777 on September 18, 2016
Great views from the higher floors and it is quieter too.
by Anshuman D on September 16, 2016
All rooms offer good view!
by ANU RUSSELL T on September 13, 2016
Media & Entertainment
- Internet Access
- Indoor Pool
- Full Services Health Spa
- Room service
- Laundry facilities
- 24-Hour Front Desk
- Beauty Parlour
- Front desk
- LCD / Projector
- Babysitting or child care
- Travel counter
- Business center
- Conference Room
- Health club
- Valet Parking
- Kids Pool
- Swimming pool
Safety & Security
- 24-Hour Security
Food & Beverages
- Coffee shop or cafe
From 2:00 PM
Until 12:00 AM
Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.
- The primary guest must be at least 18 years of age to check into this hotel.
- As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
- Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
- All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
- In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
- Yatra.com will not be responsible for any service issues at the hotel
How do I know my reservation was booked?
You will receive an SMS and email on confirmation of your hotel booking.
Do I need to confirm my reservation?
There is no need to confirm your reservation. If you still feel you would like to verify that your reservation was made, you can do so by writing to our Customer Support Team or by contacting our customer services team.
How do I cancel/amend a hotel reservation?
To cancel a booking log in to My Bookings section or call our call center on 955 5800 800(all networks).
Is there a cancellation policy for Hotels booked on Yatra?
The cancellation policy for hotel bookings varies according to hotel and room type. For more information, please check the cancellation policy mentioned next to the price for the room type. If you are cancelling after the check-in date, there will be no refund. In all cases, you'll be charged a standard cancellation fee of Rs. 250 per booking over and above the hotel's own cancellation charges.
How do I pay for the gala dinner?
Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.