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ITC Grand Central Mumbai, A Luxury Collection Hotel

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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children
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Availability
Rating4.5, based on 1591 Review(s) Price: Rs. 10,351

Mumbai

Tue, 28 Mar – Wed, 29 Mar (1 Night)  |  1 Room  |  1 Guest

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Amenities

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- | 1 Room
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children
Room Type Inclusions & Amenities Total Price for 1 Night
Executive Club Exclusive - Non Refundable Details

View room image

  • Max:2 Adults &1 Children

Inclusions

  • Breakfast
  • Access to club lounge

Amenities

  • Telephone
  • Ironing facilities

2 more Amenities

    Inclusions

    • Breakfast
    • Access to club lounge

33 Rooms Left!

More Info

    Amenities

    • Telephone
    • Ironing facilities
    • Safe
    • Newspaper
Price for 1 Night
Rs. 11,501 Rs. 10,351
Get eCash Rs. 1000
Executive Club Exclusive - Best Available Rates Details

View room image

  • Max:2 Adults &1 Children

Inclusions

  • Breakfast
  • Access to club lounge

Amenities

  • Telephone
  • Ironing facilities

2 more Amenities

    Inclusions

    • Breakfast
    • Access to club lounge

33 Rooms Left!

More Info

    Amenities

    • Telephone
    • Ironing facilities
    • Safe
    • Newspaper
Price for 1 Night
Rs. 11,501
Get eCash Rs. 1000
The Towers - Non Refundable Details

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  • Max:2 Adults &1 Children

Inclusions

  • Breakfast

Amenities

  • Telephone
  • Ironing facilities

2 more Amenities

    Inclusions

    • Breakfast

64 Rooms Left!

More Info

    Amenities

    • Telephone
    • Ironing facilities
    • Safe
    • Newspaper
Price for 1 Night
Rs. 12,501 Rs. 11,251
Get eCash Rs. 1000
The Towers - Best Available Rates Details

View room image

  • Max:2 Adults &1 Children

Inclusions

  • Breakfast

Amenities

  • Telephone
  • Ironing facilities

2 more Amenities

    Inclusions

    • Breakfast

64 Rooms Left!

More Info

    Amenities

    • Telephone
    • Ironing facilities
    • Safe
    • Newspaper
Price for 1 Night
Rs. 12,500
Get eCash Rs. 1000
ITC One - Non Refundable Details

View room image

  • Max:2 Adults &1 Children

Inclusions

  • Breakfast

    Inclusions

    • Breakfast

13 Rooms Left!

Price for 1 Night
Rs. 16,500 Rs. 14,850
Get eCash Rs. 1000
ITC One - Best Available Rates Details

View room image

  • Max:2 Adults &1 Children

Inclusions

  • Breakfast

    Inclusions

    • Breakfast

13 Rooms Left!

Price for 1 Night
Rs. 16,500
Get eCash Rs. 1000

Map View

Reviews

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Overall Rating

4.3 / 5

(based on 17 review(s))

Rating Summary

  • Comfort17
  • Facilities Available17
  • Value for money17
  • 4.2
  • 4.3
  • 4.3
  • R

    Excellent!

    by Rajnish on 08-03-2016

    It's a wonderful place to stay with fingers licking food.

  • M

    Excellent!

    by Mohith Mohan on 20-07-2015

    They should Vary their breakfast spread.

  • S

    Very Good!

    by Sruthiy Kaveseri Mohan on 07-07-2015

    Bathroom horrible

  • S

    Excellent!

    by Sruthiy Kaveseri Mohan on 06-07-2015

    Please don't miss bfast. .....especially chef rajans south indian delicacies

  • M

    Average!

    by Mr. daniel miranda on 11-05-2015

    Visited ITC Grand Central for our 1st wedding anniversary 26th April '15, exactly a year after our last visit there directly from our wedding. The experience right from check-in to dinner for that evening was excellent with the chef treating us to a very special cake on the occasion. The next day, breakfast too was excellent but the shock begun after that when we returned from breakfast to find an empty open packet of cashew lying on the counter when in reality we did not use any of the items from mini bar in the first place. I called room assistance to clarify the situation and confirm the same and they even sent the housekeeping incharge to my room to confirm the same who said it might've been from the previous guest. Then after a few minutes the duty manager Miss Bhavana calls up the room and insists that we only have consumed the packet and the housekeeping clears the room thoroughly before any new occupancy. That was just shocking considering I already clarified with the housekeeping the situation. On repeated explanations she was insistent and not once bothered to call back and apologize for her tone of speaking to her guests. On check out I mentioned to the front desk who profusely apologized on her behalf while I noticed here come to the counter look at us and walk away in a very rude manner again.The front desk incharge assured me that I would receive a call from the manager the next day ( Miss Bhavana superior) who was on leave that day but that call never came. After such delightful experiences over the years with this hotel, it was utterly disappointing to be met with this kind of behaviour from a reputed hotel chain like ITC who through our membership over the years held so dearly close to my heart and would always look forward to our occassional visits. Hope this situation does not repeat itself to other loyal guests.

  • M

    Poor!

    by Mr. KAMESWARA on 24-02-2015

    Rooms are very ordinary like a 3 star hotel and not like 5 star hotel. Very small TV and small Bathroom.

  • A

    Very Good!

    by Anand Jindal on 17-02-2015

    Service Standards dont meet the Brand Name

  • G

    Average!

    by guest Malhotra on 26-01-2015

    The room service is horrible waited for over 1 hour for sandwich which never came even after calling few times Room was supposed to be done for evening services the guys forgot inspite of reminding came back midnight it was still not done This is not expected from 5 star hotel

  • A

    Very Good!

    by ANIL ATRI on 25-01-2015

    Very good and everyone was asking about the next trip

  • A

    Excellent!

    by Abhinav on 25-01-2015

    Great hotel and great services. Stay was pleasant and the staff was cordial.



  • Overall Rating

    4.5 ITC Grand Central Mumbai, A Luxury Collection Hotel

    (based on 1591 reviews)

  • Traveller Rating

    • Terrible 18
    • Poor 39
    • Average 113
    • Very Good 435
    • Excellent 986
  • Rating Summary

    • Location 4.5
    • Sleep Quality 4.5
    • Rooms 4.5
    • Service 4.5
    • Value 4.0
    • Cleanliness 4.5

  • ITC Vintage Property.......Every little thing one can remember

    by Tulika K on March 20, 2017

    ITC hotel staff will remember and make sure every small request/ask is being addressed in a professional manner. Hotel makes sure that the stay can be made as comfortable as they can. very good in taking care of personal preferences

  • i love every little detail at ITC.

    by allenkw2017 on March 19, 2017

    The people are really nice and so considerate. I love the food there, too. I feel so comfortable staying at ITC. I had a great time talking with their staff. I remember one of them named Anam. She had been so friendly and genuine to us. She helped us a lot and made me feel at home. I enjoy having a little drink on the top floor. it's so relaxing up there. you can get a great view up there.

  • Great Old Property in central Mumbai, Efficient Staff, Need a Heavy Wallet

    by ShredniVashtar on March 18, 2017

    This luxury hotel run by one of the famous ITC chain, is located in a peaceful locality in central Mumbai. The district was erstwhile teeming with textile mills - they all closed down more than 30 years ago. The lands used by the mills have got converted into swank high-rise office buildings, overpriced apartments and malls. The lobby and one building is a low-rise, very old (but well maintained) structure. Most of the rooms are in a slightly newer high-rise. The rooms are comfortable and inviting, though slightly small - but then, real estate is at a premium in Mumbai. I loved the gym - multiple equipments, helpful staff, though not intrusive. Room service was prompt and the food was tasty. The area is just a busy road, but there is little noise or pollution inside. The only thing that is negative is that it is overpriced for the size of the room provided. Good place to stay, if your work is in this area and you can afford it!

  • 'Great stay and highly recommended'

    by NeilGAB on March 16, 2017

    This must truly be one of the very best hotels in Mumbai, India. The professionalism, friendliness of the staff and the level of the facilities are just unparalleled. I had a great stay and I look forward to returning to this hotel soon. Upon check-in, I felt straight away welcome by it's friendly staff particularly Gadriann D'Souza. She guided me through the facilities in an impeccable manner and was spontaneously available for any information I required during my stay in Mumbai. Gadriann was so professional and approachable that she discussed with the Manager and offered me a late checkout on the day of departure to make up for my late night flight. Staff service was so efficient in all departments. Highly recommended !!

  • Deep Pockets!

    by John M on March 15, 2017

    Wonderful hotel but way on the expensive side for me An ordinary bottle of wine 40 a pint of Lager 10 But as my wife said it's a 5* hotel in the centre of town and you would pay the same in London In terms of luxury it's up there with the best of them Staff were wonderfully attentive, rooms were outstanding and the dinner time buffet has to be seen to be believed We used the spa and the swimming pool which again were fantastic A Great Hotel but not great value for money

  • i think every side has its own beauty.

    by allenkw2017 on March 18, 2017

  • Take the higher floor for a better view

    by ShredniVashtar on March 18, 2017

  • The higher the floor the more you're away from traffic noise

    by John M on March 15, 2017

  • If you have an SPG membership, that will help you get a preferred room.

    by Lori L on February 18, 2017

  • Get Top Floor,west facing rooms for City Views.

    by Dilip111 on February 14, 2017

Hotel Amenities

  • Media & Entertainment

  • Telephone
  • Internet Access
  • Activities

  • Gym
  • Full Services Health Spa
  • Indoor Pool
  • Dining

  • Restaurant
  • Services

  • Room service
  • LCD / Projector
  • Babysitting or child care
  • Travel counter
  • Beauty Parlour
  • Concierge
  • Business center
  • WIFI
  • Laundry facilities
  • 24-Hour Front Desk
  • Parking
  • Lounge
  • Front desk
  • Outdoors

  • Porter
  • Valet Parking
  • Kids Pool
  • Swimming pool
  • Safety & Security

  • 24-Hour Security
  • Food & Beverages

  • Coffee shop or cafe
  • General

  • Conventions
  • Conference Room
  • Health club

Hotel Policies

  • Check-in
    From 2:00 PM
  • Check-out
    Until 12:00 AM
  • Rooms
    242
  • Floors
    30
  • Cancellation/prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Yatra.com will not be responsible for any service issues at the hotel

FAQS

  • How do I know my reservation was booked?

    You will receive an SMS and email on confirmation of your hotel booking.

  • Do I need to confirm my reservation?

    There is no need to confirm your reservation. If you still feel you would like to verify that your reservation was made, you can do so by writing to our Customer Support Team or by contacting our customer services team.

  • How do I cancel/amend a hotel reservation?

    To cancel a booking log in to My Bookings section or call our call center on 955 5800 800(all networks).

  • Is there a cancellation policy for Hotels booked on Yatra?

    The cancellation policy for hotel bookings varies according to hotel and room type. For more information, please check the cancellation policy mentioned next to the price for the room type. If you are cancelling after the check-in date, there will be no refund. In all cases, you'll be charged a standard cancellation fee of Rs. 250 per booking over and above the hotel's own cancellation charges.

  • How do I pay for the gala dinner?

    Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.