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Thu, 10 Dec – Fri, 11 Dec (1 Night) | 1 Room | 1 Guest
by Anjali on Jan 20,2019
Reason For Rating : Good
by Valued Patron on Dec 27,2018
What's Good: Breakfast, Rooms & Hospitality
What needs to improve : Too expensive. View could have been better
Reason For Rating : Comfortable stay with relaxing feels. The rooms were spacious & clean Breakfast was the best part about the entire stay
by Jainulabedeen on Dec 20,2018
What's Good: Staff behavior was good and breckfast was exeelent
Reason For Rating : Amazing stay with sea with room
by Rajesh on Nov 30,2018
Reason For Rating : GOOD response
by guest on Jul 02,2018
What's Good: location
What needs to improve : expensive
Reason For Rating : Service is amazing
Very good hotel, housekeeping and hygiene needs to improve
by SiddharthVasudevan on
Stayed here for 2 nights. The check in and check out were quick. The room was good. The walk to the suite from the elevator is really long. However the view is breathtaking and worth the walk. Access to the beach from the hotel is only from 7-9 am and 5-7 pm. Room service was good. Housekeeping asked us when he can clean the room, we asked him to come at 5pm when we would be away but he never turned up. The windows in the room had fingerprints from the previous guests. Although you cannot use the pool, which is ok considering covid, was not clean. The breakfast spread was good and we enjoyed it. Being a BonVoy member, we understand the cleanliness standards set by Marriott and that is why we chose this property. Unfortunately this was a let down. I hope the management can improve on this as the hotel is beautiful!
Overall Satisfying Experience
by Biren S on
I stayed at this hotel with my family for my Diwali holidays. Unaware fully of my booked room (Studio Suite Room) being so small, I was not given an upgrade although through my Marriott Bonvoy membership or even on a chargeable basis with the excuse that rooms are not available! The Room was so small that it was not having Office Table & Chair and instead a Dining Table for 2 was there. To place an extra bed in the room, we need to remove this Dining Table! I felt that monopoly attitude which I felt few years back is not changed till the time and even in tough time for hospitality industry. Except selected room, F&B dept. was good & staff was courteous. Especially, Gurvinder Vilkhu from F&B and Rashmi from the Front Office were very much courteous.
Dining is always a superbe perience!
by vidirao on
Been dining at lotus cafe these past few months.All covid precautions in place. As always the staff polite and efficient. Restaurant manager Mr.Ritesh , Mr.Siddesh..very welcoming. Rebecca Ronny...Akash...super efficient. The best dish Nalli Nihari ( tender meat) cooked by chef Mr.Sirajjudin is delicious full of flavour and lip smacking ! The best in town ! Thankyou ....you have great talent chef ! And we always enjoy a relaxing meal here.
Recent visit to JW Marriott juhu nov 21
by sushmita c on
I stayed at jw Marriott juhu recently had gone for a wedding that could not be avoided overall it was a socially distant wedding.. .. & the hotel staff was very nice ,all the safety precautions were takenby the hotel ... however the 22nd morning breakfast there was a buffet breakfast & so many people sharing the same spoon for filling their plates came as a shock to me... and it was immensely crowded I was shocked to see the morning breakfast venue it looked like a normal day (not covid time) the hotel was booked to what looked like almost full capacity as it was buzzing with crowd.the stay overall was nice but i was disappointed seeing the breakfast venue with such a large crowd eating together , the hotel could have done something about it and not kept a buffet or different venues I dnt know as some ppl r wearing masks and some were not wearing...This situation looked casual and it puts everyones health at risk I hope they consider inroom breakfast option without charging extra at such times(covid times) Jw Marriott juhu you need to look in to this and take some needed action as ppl r waiting in a line to eat breakfast during a pandemic how can ull allow a buffet breakfast I am surprised... Also don't say 30% occupancy when it looks like it's 100% ...Highly disappointed and angry
Celebrating our 10th Wedding Anniversary
by Afroz H on
Due to travel restriction we could not travel but I wanted my 10th Wedding Anniversary to be special, so I booked best hotel in town JW Marriott Juhu. Even being in busy city like Mumbai it gives a feel of a resort. Location is perfect with a beach view. I booked Executive ocean beach and the vie from room was just amazing. I am seeing Juhu beach since my childhood but never thought it would be so beautiful. You have 360 view of beach from all rooms. View from bathroom from bathtub is just spectacular. Please convey my thanks to Rashmi Trivedi to make this special occasion so memorable. All arrangements were perfect. All requests were taken care in time. Also would like to thank Satish from Lotus Cafe, he was really very helpful and made sure to accept all our special requests. Thanks to Saif from front desk. Thanks to all staff to make our 10th anniversary so special and memorable.
Don't select Studio Suites
by Biren S on November 25, 2020
Book ocean facing suite for spectacular views.
by Afroz H on November 24, 2020
Rooms with the beach view and suits are of great experience
by rajesh m on October 21, 2020
Beach facing rooms are relaxing
by Vidya R on October 13, 2020
would not recommend to stay
by mayurk487 on September 9, 2020