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Sat, 26 Oct – Sun, 27 Oct (1 Night) | 1 Room | 1 Guest
by SANJAY on Feb 12,2019
What's Good: Location
What needs to improve : Noise from the Pub, Cramped room and non availability of Indian Cuisine
Reason For Rating : Request the Hotel to Sound Proof their rooms - noise from the Pub below the rooms did not allow me to sleep till 01:00 am. The room was cramped and in my honest opinion was not value enough for the money charged for it. Most hotels value their guest. This one did not... 1. There were no Indian dining options - even in Room Service - and we are in India!!! Upmarket does not mean that Indian cuisine is inferior, Yatra should in fact push for inclusion of Indian Cuisine in Room Service. 2. The attitude of staff at Breakfast Zone was lackadaisical - Salt and pepper was not present, no attempt was made to inform me that that I had a choice of dishes from the live counter eg Omelettes and Dosas. It is very fine to have a boutique hotel in the poshest zone of Mumbai, but "guest's comfort" - which is the soul of hospitality industry was missing.
by Neeraj on Jan 28,2019
What's Good: Location. Rooms were small but manageable.
What needs to improve : Food.
Reason For Rating : The hotel Le Sutra was okay, but they need to really work on their food. The Breakfast buffet was below average and could be worked upon. Ordered a Pizza from their restaurant Out of the Blue and that was mediocre too.
by Anoop on Dec 17,2018
What's Good: Its location is very near to Carter Road
What needs to improve : Rooms are not sound proof considering the fact that it is located above Olives which plays very loud music till late at night
Reason For Rating : The hotel is above Olives, which plays very loud music till late at nights and therefore it becomes difficult to sleep.
by guest on Nov 26,2018
Reason For Rating : Good rooms and hospitality
by amit on Nov 05,2018
Reason For Rating : Good rooms and nice cleaness well done
by Ashok on Oct 08,2018
What's Good: Everything
What needs to improve : Nothing
Reason For Rating : The Service n ambience was good. Staff was very courteous!
by Deepti on Sep 28,2018
What's Good: Ambiance, aura
What needs to improve : As such nothing.
Reason For Rating : Very friendly staff..
by Guest on Sep 24,2018
What's Good: Location, breakfast and theme of rooms
What needs to improve : Found washroom handles bit loose
Reason For Rating : The theme and privacy was unmatched. To get that luxury in that location. Wow
by Good_vibessss on October 17, 2019
Pleasureable and a beautiful stay at this artistically amazing hotel.. thanks for joyous service.! Out the blue is one of my favorite palaces to be on a eve with my loved one.. Will recommend for friendly experience!
by masilgar on October 10, 2019
I am a regular visitor to this hotel for the last 3 to 4 years. I would not be coming back again and again if I did not appreciate the ambience, the courteous staff etc. However I must point out a couple of areas of improvement 1. They have recently started a TV policy which, to put it bluntly, stinks? No paid channels are provided in the room but if you want to watch something you call the front desk, they call the operator, a maintenance guy comes and messes around in your room for half an hour and then Voila...the channel is on. Of course you don't need it anymore because the program is over 2. I have also noticed a decline in the quality of food, which at one time used to be very good Finally, it's difficult to contact Denzil, the manager, when you have a complaint. Although he's otherwise around Mark Silgardo 2 nights in room 307
by C502RDamitm on September 4, 2019
The hotel only has 16 rooms each furnished differently . Great location , good food at the restaurants attached and very helpful staff . What lets it down is poor housekeeping and late night pulsating music from Olive restaurant below.
by Kaseka_Gracia36-56 on September 1, 2019
This is a really beautiful hotel and very close to airport. I arrived without reservation and got my room with good rate in 10 minutes. Special thanks to Ms. Puja from front office for her great hospitality. She is very kind and helpful and always present at the lobby to assist. Breakfast at the citrus restaurant was very good. Each and every staff was helpful and polite. Thank you for my lovely and comfortable stay in Mumbai.
by bulbul0610 on August 31, 2019
Looking for a pleasant and soothing experience, then Le Sutra it is. How can I forget the images of the rooms I looked at while making a reservation online. I was extremely impressed by the way the rooms were named and by the interiors of-course had a meaning. Didn't give a second thought while making the payment neither bothered to cross verify if the amount paid was worth. Now comes the day when I had to check-in to the hotel. I had booked for a spacious room initially, however I didn't had a good experience with the room type that was offered to me as it is was very tiny and wouldn't have been sufficient for an unexpected guest to accommodate as I was expecting one, had to request them to change the room. After 90min I was offered to move into a different room and then the pleasant journey with "The Le Sutra" for me starts. Fortunately apart from the initial room thing , everything else exceeded my expectations and adds to only the Pros of making a right decision to book this hotel. Pros: 1. The interiors and the furniture would definitely make you gaze at it for a while if you love art. 2. Everything at the property starting from the doors, to the walls, the show pieces at the lobby, the names of the room and the floor respectively, the tiny aquarium, the restaurant downstairs, the setup of the restaurant, the service and the location itself would not let you speak anything negative about it. 3. The location is a plus point where you get access to the posh areas of the city and everything on the finger tip. 4. The courteous staff too are of very big help irrespective of the kind of help you need from them for your stay. 5. The very tiny things like the mini booklets at the entrance which gives all the in and out you would want to know about MUMBAI handy & that serves as a big help for an outsider to the city. Now that makes you love the hotel again. 6. The Spa on the first floor also has great services as they understand what the customer needs, the masseuse are very professional and the treatment is very different from others. 7.The breakfast buffet is very usual what you would expect from a 4 star hotel, however satisfied. 8. The mythological rooms actually represents the name outside the room. Every room has got its own meaning and make you relate to what you see. Last but not the least, you get a very cute gift during your check out. Stay at the hotel to know what's inside the gift.(It's worth having it) Overall an amazing experience to me I would say. Definitely looking to stay in the future with Le Sutra.
by bulbul0610 on August 31, 2019
by Kanika0505 on July 27, 2019
by char_marie2013 on June 18, 2019
by kchandok17 on June 5, 2019
by Go34613166485 on May 31, 2019