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Thu, 29 Oct – Fri, 30 Oct (1 Night) | 1 Room | 1 Guest
by Mandar on Mar 06,2019
What's Good: Staff
What needs to improve : Crowd
Reason For Rating : Awesome room
by Hardik on Jan 13,2019
What's Good: Interior
What needs to improve : Lights are too less
Reason For Rating : Beat boutique hotel in andheri
by Amit on Jan 03,2019
What's Good: Cleanness...interiror
What needs to improve : Food
Reason For Rating : Hospitality
The hotel that bridges the 5 star experience at 4 star price
by gaurishaudi on
Classy interiors, French windows, well trained staff and amazing food. Easy check in and check out procedure.. hassle free payment options. Plus if you are in the mood to visit one of the best discotheque in Mumbai.. well it's gonna be downstairs for you. With limited time and handful of dishes tasted while I was staying here, my food preference: daal, murg do pyaza, and bengali chicken curry. The rooms are clean and very well maintained Cons: the ac is centralized and has no remote The view outside doesn't compliment the ambience inside the room. Better keep the curtains shut the entire time while you stay One of the best last minute paradise places in Mumbai that nest's beside the international airport.
Good intentions but poor execution
by punitjagasia on
We booked 5 rooms at this property, for a Friday night, insisting that we wanted quiet clean rooms. Unfortunately, this property has seemingly popular nightclub which is extremely loud. Our families were kept up till the early hours of the morning due to the thumping bass of the sound system. Even after the nightclub shut, the venue was quite loud as parties continued on to the rooms. Also, we were supposed to be picked up by the hotel, which they failed to do.
Average Property and Service, Good-Location
by ganeshtiwari on
Room was Average, food served was average. Room service was not appreciable. Only Location is good it is near Airport and near a Metro station. You may find some difficulties to park your vehicle at Hotel.
Front office customer service
by sunodb on
Very very poor service horrible customer service I felt like I am staying in hostel I wish I could change my booking but unfortunately my company has done the booking for 5days. 1- lady in the front office doesn't Know how to talk to guest she doesn't treat you as guest. Rude . 2 - they don't allow any visitors whether it's ur best fren or ur family they have their own rule though they will charge you for all luxury tax they think we all are same people who creat mess because of some incident they juge you like the same My suggestion to all never visit if u all want ur comfortable stay. Thanks.
Pathetic Service and Failed on Customer Retention
by Prasad S on
We have booked Banquet hall for Workshop for Half Day and one day prior we got an quotation stating that Rs. 700 includes onetime tea and lunch but later on there was an blunder by Hotel sales and Marketing staff. 1. Rate Negotiation and false commitment It was written confirmation by Sales person of hotel and on the date of event they have come and said it wont be possible to confirm on given rate as our quotation was different. It was an mistake of Hotel point of contact. It was an forceful decision put on us to pay the amount and for which In future, I may not entertain such hotel. 2. Un-friendly environment and Rude staff While conducting work shop there was an lot of disturbance from Boy who was managing facilities. Staff were came and arguing on the floor for rate negotiation specially Mr. Dinesh Fernandes sales and marketing Manager and Mr. Nilesh Kari, I mean this really pathetic for such hotels. No staff where available for service and own firm members where running for all coordination like Tea/ coffee arrangement, Amenities coordination and Lunch coordination etc 3. Food arrangement Basic rule that Food should be available on time and in sufficient way. There was literally stock out of food and my people were waiting to get food. Not recommended and pathetic experience. I have written the same email to Owner of Hotel.
Messy & Noisy Conference Room
by Prasad S on July 19, 2019
take the road facing rooms
by shaan100 on July 3, 2019
Dont ask rooms towards front / road.
by amitarora71 on February 12, 2019
good location,although close to metro station, there's no disturbance due to any sound
by Rakesh L on October 14, 2018
by Pratyushwilltravel on November 29, 2017