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Book Rooms at The Orchid Mumbai - Prices Rs. 6999

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Rating 4.0/ 5 , based on 2439 Review(s) Price: Rs. 4,987

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The Orchid Mumbai, Mumbai

Fri, 30 Aug – Sat, 31 Aug (1 Night)  |  1 Room  |  1 Guest

Reviews for The Orchid Mumbai

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Overall Rating

4.2 / 5

(based on 129 review(s))

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Rating Summary

  • Comfort129
  • Cleanliness104
  • Facilities Available129
  • Staff Service104
  • Room104
  • Value for money129
  • Location104
  • 4.1
  • 4.4
  • 4.0
  • 4.3
  • 4.2
  • 3.9
  • 4.5
  • 5.0

    Excellent!

    What's Good: Location & hospitality

    What needs to improve : Nothing as such

    Reason For Rating : Best in location, near to airport 1 minutes check in Room & amenities are v good Steem bath souna bath complimentary Pool was clean Food was very good

  • 4.3

    Very Good!

    What's Good: I choose it mainly because of location and staff courtesy

    What needs to improve : Very high price compare to other nearby hotels

    Reason For Rating : This is my 3rd stay in a year in ORCHID. In general, for two previous stay, it was OK. But this time, I found, there was no refrigerator in room and the commod was constantly leaking I had also a bad experience at the reception while check in.

  • 4.0

    Very Good!

    What's Good: Break fast and staff attitude

    What needs to improve : Extension of stay charging is very high

    Reason For Rating : Very good service

  • 3.7

    Very Good!

    What's Good: great location but below average food

    What needs to improve : food

    Reason For Rating : it was ok

  • 4.3

    Very Good!

    What's Good: Room, food, location

    Reason For Rating : Location, room quality food

  • 3.4

    Average!

    What's Good: Only foof

    What needs to improve : Room

    Reason For Rating : Room

  • 3.6

    Very Good!

    What's Good: Breakfast

    What needs to improve : Room

    Reason For Rating : Room

  • 5.0

    Excellent!

    What's Good: Waterfall and food

    What needs to improve : All are too good a to z

    Reason For Rating : I had a wonderful experience with yatra.com and recommending is too good

  • 4.4

    Very Good!

    What's Good: Location

    What needs to improve : Old

    Reason For Rating : Good one

  • 5.0

    Excellent!

    What's Good: Good

    What needs to improve : Good

    Reason For Rating : Good

  • 4.4

    Very Good!

    Reason For Rating : Nuce ambience

  • 3.7

    Very Good!

    What's Good: Connectvity

    What needs to improve : Lift...renovate

    Reason For Rating : Renovate

  • 5.0

    Excellent!

    What needs to improve : Best

    Reason For Rating : Amazing facilities

  • 4.6

    Excellent!

    What's Good: The Location, The Staff, The Room, and the Delicious Food. All I have to say is one word. Awesome!

    What needs to improve : The GYM

    Reason For Rating : Awesome Experience ! Would Love to Visit Again

  • 4.9

    Excellent!

    Reason For Rating : Great service

  • 4.9

    Excellent!

    What's Good: Polite staff and in room dining service

    What needs to improve : Nothing

    Reason For Rating : Perfect for a cozy stay

  • 4.0

    Very Good!

    What's Good: Ok

    What needs to improve : Ok

    Reason For Rating : Ok

  • 2.0

    Poor!

    What's Good: Nothing !

    What needs to improve : Everything ! It's a hotel run by communist unions probably.

    Reason For Rating : You cannot, the hotel is unprofessional at best !

  • 3.3

    Average!

    What's Good: Complimentary breakfast not provided

    What needs to improve : bad

    Reason For Rating : Breakfast must be complimentary. Receptionist very rude

  • 4.9

    Excellent!

    What's Good: Its actually an ecotel .. real good

    Reason For Rating : Good welcome for newly weds

  • 3.9

    Very Good!

    Reason For Rating : Need limousine service both to domestic and international airports.

  • 4.3

    Very Good!

    What's Good: the location and ambience

    Reason For Rating : all okay

  • 4.9

    Excellent!

    Reason For Rating : Nice afmosphere

  • 5.0

    Excellent!

    What's Good: The location and service

    What needs to improve : All went well

    Reason For Rating : Had a great time at the orchid. One of the best hotels of mumbai.

  • 4.7

    Excellent!

    Reason For Rating : Very very good app

  • 4.6

    Excellent!

    What's Good: The look and feel of the hotel

    What needs to improve : Nothing... There was no such issue

    Reason For Rating : The ambiance is beautiful and the stay was plesant thanks to the friendly staff.

  • 4.0

    Very Good!

    What's Good: Food is excellent. Special request made for duck towel decoration n red n white ballons with cake was very well arranged.

    What needs to improve : No extra activities. Swimming pool not working. People not found much during noon n morning time.

    Reason For Rating : Food is mind blowing 100/100 must say. As far as stay is concerned its too boring. Neither swimming pool working, nor people found in hotel nor spa had advanced therapist, no activities like games etc in the hotel for leisure. Rooms were fine but stay was boring. No doubt i must admit had requested special arrangements like requested for baloons, cake was done well by neha i suppose.

  • 5.0

    Excellent!

    What's Good: This hotel is a best choice for those travellers who like to stay in a very good location near airport. The hotel is very clean and all staff are professionally trained. Hospitality shown by the team is great. I strongly recommend all to choose this hotel for your stay at Mumbai

    Reason For Rating : Excellent location, great hospitality, delicious food, and professional aproach of staff

  • 3.6

    Very Good!

    What's Good: Good

    What needs to improve : No complimentary breakfast

    Reason For Rating : Complimentary breakfast was not arranged

  • 4.6

    Excellent!

    What's Good: Location

    What needs to improve : Its a small property. Pool other facilities r small

    Reason For Rating : Hotel can change its no outside food policy

  • 4.7

    Excellent!

    What's Good: Location, hospitality

    What needs to improve : NA

    Reason For Rating : Fabulous service and hospitality

  • 5.0

    Excellent!

    What's Good: room

    What needs to improve : nothing

    Reason For Rating : good response

  • 4.0

    Very Good!

    Reason For Rating : Great service

  • 4.9

    Excellent!

    Reason For Rating : Awesome experience

  • 4.0

    Very Good!

    What's Good: Privacy

    What needs to improve : Breakfast timming

    Reason For Rating : Superbb

  • 3.9

    Very Good!

    Reason For Rating : With better or compromised prices

  • 4.6

    Excellent!

    What's Good: The breakfast

    What needs to improve : Na

  • 4.6

    Excellent!

    What's Good: Nice lobby

    What needs to improve : Cant answer

    Reason For Rating : Very nice Hotel . Good location, great customer service ,delicious food ! Fantastic over all !

  • 5.0

    Excellent!

    Reason For Rating : Great hospitality

  • 3.9

    Very Good!

    Reason For Rating : Ok

  • 1.9

    Poor!

    Reason For Rating : The first impression what I got was, Is this a sister concern of Air India? Had to change room due to seepage smell, which persisted me in another room. Room card key never worked. Got it changed 3 times in a day's stay. Power tripped twice in the middle of night. Though the staff tried to compensate by giving a free airport transfer, but the fact remains that there are better options unless you are getting at a throaway price.

  • 5.0

    Excellent!

    What's Good: Everything

    What needs to improve : Nothing

    Reason For Rating : Beautiful property, comfortable, cordial staff

  • 5.0

    Excellent!

    What's Good: Best

    What needs to improve : No one

    Reason For Rating : Good

  • 2.4

    Poor!

    What's Good: Rude Staff

    What needs to improve : ...

    Reason For Rating : Very Rude Staff

  • 4.6

    Excellent!

    What's Good: Attitude of the staff

    What needs to improve : TV channel selection . It is pathetic. Suggestion is to switch over more standard options like TATA Sky or Airtel

  • 4.3

    Very Good!

    What's Good: hospitality

    Reason For Rating : All good .

  • 4.0

    Very Good!

    What's Good: Food

    What needs to improve : Check in time was too much

    Reason For Rating : Good food and service

  • 5.0

    Excellent!

    Reason For Rating : Nice ambience. Friendly staff. Good food

  • 4.4

    Very Good!

    What's Good: Location

    What needs to improve : Rooms are very old

    Reason For Rating : Good response

  • 4.7

    Excellent!

    What's Good: Checkin process

    What needs to improve : In room dining

    Reason For Rating : Amazing

  • 4.9

    Excellent!

    What's Good: Everything

    What needs to improve : The buffet is a little pricey

    Reason For Rating : Great ambience Great hospitality team. Great location.

  • 4.9

    Excellent!

    What's Good: Welcoming and smiling staff

    What needs to improve : Nothing to mention

    Reason For Rating : What differentiate this experience is the hospitality of the staff. Always smiling and ready to serve, make you feel better. Off course the property location is very good.

  • 4.9

    Excellent!

    What's Good: Location n service

    Reason For Rating : Nice hotel with excellent service

  • 4.7

    Excellent!

    What's Good: AMBIANCE

    What needs to improve : BATH TOWELS AND LINENS

    Reason For Rating : EXCELLENT HOSPITALITY

  • 4.0

    Very Good!

    What's Good: Reception

    What needs to improve : yet to judge

    Reason For Rating : Good Experience

  • 3.9

    Very Good!

    What's Good: Friendly staff

    What needs to improve : Limited spaces

    Reason For Rating : Space constraints all over

  • 4.0

    Very Good!

    What's Good: Staff was polite

    Reason For Rating : It was good.

  • 4.7

    Excellent!

    What's Good: The area

    What needs to improve : Old fashioned

    Reason For Rating : It was a nice experience

  • 1.0

    Poor!

    What's Good: noting

    What needs to improve : Nothing

    Reason For Rating : Very bad experience. Very rod behavior.

  • 4.6

    Excellent!

    What's Good: Good location, good room, decent food

    What needs to improve : Check in, smell, carpets

    Reason For Rating : Check in experience was not up to the mark

  • 5.0

    Excellent!

    What's Good: Ambience

    What needs to improve : Nothing

    Reason For Rating : Great stay

  • 3.9

    Very Good!

    Reason For Rating : Good

  • 4.0

    Very Good!

    What's Good: Buffet breakfast served in Vegas restaurant at ground floor

    What needs to improve : Phone was not working

    Reason For Rating : Good as per budget

  • 4.3

    Very Good!

    Reason For Rating : Good property, good food, courteous people

  • 3.9

    Very Good!

    What's Good: Rooms were big

    What needs to improve : Food was expensive.

    Reason For Rating : Food can be cheaper.

  • 5.0

    Excellent!

    What's Good: ambience, staff and services

    Reason For Rating : hassle free reservation best bargain good services at hotel

  • 4.7

    Excellent!

    Reason For Rating : Very good

  • 4.1

    Very Good!

    Reason For Rating : Good experience

  • 4.1

    Very Good!

    What's Good: Cleanliness

    What needs to improve : Rate

    Reason For Rating : Rate was high compared to the room offered

  • 3.4

    Average!

    What's Good: Its was a ok

    What needs to improve : No fans

    Reason For Rating : Everything was good but there was no fan...And limited water bottles

  • 3.9

    Very Good!

    What's Good: pool and near to airport

    What needs to improve : exhaust fan in wc not working

    Reason For Rating : Good Hotel but the Food was not as per Hotel Rating i.e. 5 Star Level.

  • 4.9

    Excellent!

    What's Good: Ambience

    Reason For Rating : Very comfortable

  • 5.0

    Excellent!

    What's Good: Good hotels

    What needs to improve : Nil

    Reason For Rating : Excellent service

  • 4.0

    Very Good!

    What's Good: Location, staff

    What needs to improve : Buffet dinner at Boulevard

    Reason For Rating : Quality of food at Boulevard buffet needs to be better. Carpets in hotel corridor are in need of replacement.

  • 1.9

    Poor!

    What's Good: Nothing

    What needs to improve : The staff are rude so as rules of ORCHID( like not allwoing out side food to your room and they want to block the expences for food in your card even if I paid the room rents in advance.

    Reason For Rating : The staff including the security are veru rude. Please avoid staying in this hotel.

  • 5.0

    Excellent!

    What's Good: GOOD FOOD

    What needs to improve : GOOD HOSPITALITY

    Reason For Rating : NICE

  • 5.0

    Excellent!

    What's Good: Happy

    What needs to improve : No

    Reason For Rating : Sup

  • 4.3

    Very Good!

    What's Good: Location

    What needs to improve : Check in staff (Jagriti) inexperienced

    Reason For Rating : Good deals and ease when booking

  • 5.0

    Excellent!

    What's Good: Every thing was ok

    What needs to improve : Interiors , cafe,room,all aminties was best.

  • 4.4

    Very Good!

    What's Good: Nice staff

    What needs to improve : All is good

  • 4.0

    Very Good!

  • 4.0

    Very Good!

    What needs to improve : As been the permanent guest of the hotel I forgot to add breakfast in my room requested but all in vain I too am a hotelier the consideration has to be made in hospitality industry seeing the permanent guest

  • 4.1

    Very Good!

    What's Good: staff

    What needs to improve : old furnishing

  • 4.3

    Very Good!

  • 3.4

    Average!

    What's Good: Breakfast

    What needs to improve : Rooms

  • 4.4

    Very Good!

    What's Good: Front Desk and Courteous Staff

    What needs to improve : Needs some Renovation

  • 4.4

    Very Good!

    What's Good: Location & rooms

    What needs to improve : Nothing

  • 3.7

    Very Good!

    What's Good: The room was good and was fairly priced

    What needs to improve : The staff were not courteous enough. They could have been better.

  • 5.0

    Excellent!

  • 4.9

    Excellent!

  • 4.4

    Very Good!

  • 4.7

    Excellent!

  • 4.6

    Excellent!

    What's Good: Service

    What needs to improve : I

  • 1.0

    Poor!

    What's Good: Professional staff

    What needs to improve : Chit chat with each other don't know how to talk client one of the BAKWAS HOTEL LODGE IS GOOD

  • 4.9

    Excellent!

    What's Good: Cleanliness

    What needs to improve : No drop provided to Terminal T2

  • 5.0

    Excellent!

    What's Good: That they upgraded us without even asking and ensured we had a great time.

    What needs to improve : Nothing

  • 5.0

    Excellent!

  • 5.0

    Excellent!

    What's Good: everything was good

  • 5.0

    Excellent!

    What's Good: very fruitful

    What needs to improve : nothing

  • 4.3

    Very Good!

    What's Good: Eco Friendly/Comfortable

    What needs to improve : Nothing

  • 2.9

    Average!

  • 3.0

    Average!

  • 4.9

    Excellent!

    What's Good: Service

    What needs to improve : Nothing. One of the best to stay

    Reason For Rating : By making the app more user friendly

  • 4.3

    Very Good!

    What's Good: Quiet, clean, Good catering, friendly stagf

    What needs to improve : Incorrect billing at checkout.

    Reason For Rating : Was not billed correctly

  • 2.3

    Poor!

    What's Good: We had not stayed in the hotel. If refunding is possible please revert back my money.

  • 3.3

    Average!

  • 4.0

    Very Good!

    What's Good: Old fashion tv in room ab led Ka jamana hai

  • 5.0

    Excellent!

    What's Good: I m thankul to yatra for make my trip so pleasant

  • 2.0

    Poor!

  • 4.3

    Very Good!

    What's Good: tariff sgould include breakfast also.

  • 2.3

    Poor!

    What's Good: room was not clean...

  • 2.7

    Average!

    What's Good: Have to wait more than an hour to get room. In fact I have reported at 1pm, have been kept on waiting till 2.15pm, and there absolutely no courtesy from the staff. I Had to get hold their senior manager to get the room

  • 4.7

    Excellent!

  • 2.7

    Average!

    What's Good: got problems to extend the stay..!!

  • 2.0

    Poor!

    What's Good: The Orchid at Mumbai Airport receives more footfall than it can handle and that's why it renders its clients with such a sickening service. I kept calling the reception and no one picked up the call. I wonder what would happen in case of an emergency.

  • 4.0

    Very Good!

  • 2.7

    Average!

    What's Good: I was chared twice on my card, battling for a refund

  • 3.7

    Very Good!

    What's Good: Food is exorbitantly priced. Location is near to airport, rooms were very good and neat.

  • 2.0

    Poor!

  • 3.0

    Average!

    What's Good: Check in process can be organised in a better manner. All empty rooms are released only at 1200 hours. Of course, the billing is on 1200- 12000 basis, but given that flights land at different times, some of the people who reach by 1100 hrs could be accommodated in a smoother manner.

  • 2.7

    Average!

    What's Good: Took more than 45 minutes to check in. They were totally unorganized. Rooms and furnitures are old. Cheap chinese TV. It was however clean... Thats all. Definitely not worth the money. No wifi or breakfast despite around 8k charge..

  • 3.0

    Average!

  • 5.0

    Excellent!

    What's Good: Good Property..!

  • 4.3

    Very Good!

  • 1.7

    Poor!

    What's Good: I had called my friend in vishakapatnam through hotel land line, the conversation for 13 minutes, for which they have charged Rs.650/-. Taj group charges 50% of this price. Service was very poor, buffet breakfast like fish market, to find a seat with the plate you need to wait for 20 minutes, hotel staffs did not provide seat inspite of requested twice. They made me to sit in a dirty table, they did not provide cutleries, they did not provide tissue, i had asked for spoon and end of it i had taken it from other table. Room was not set, snack bar was empty, no shampoo, no dental kit, shaving kit etc., its horrible experience for me, i felt releived after coming out of this hotel.

  • 4.7

    Excellent!

    What's Good: Very Good hotel

  • 4.0

    Very Good!

  • 5.0

    Excellent!

    What's Good: loved the fact that the check in was fast. this is were lot of hotel people irritate you..but orchid check in was smooth. like to commend the people at work here

  • 3.3

    Average!

    What's Good: overall good and satisfactory, good shuttle service for airport transfer , and a rich buffet breakfast service given, nice room and service .

  • Very convenient, as it is walking distance from the airport. It is like a big plus for an All India conference

    by Shivaram A on August 10, 2019

  • Think a few times before booking this hotel and if you really do not have a choice then be prepared to be ripped off.

    by RohitMittal1973 on July 17, 2019

  • All rooms are good.

    by qualitytraveller123 on July 2, 2019

  • Always choose a room with breakfast. If you have JP miles, you can book a night at this hotel within 18000 miles,

    by Abhishek B on June 22, 2019

  • Do not talk to Gauri the Receptionist, she seems to the queen of England

    by sharmajitechnical on June 11, 2019