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Rating 4.0/ 5 , based on 1210 Review(s) Price: Rs. 4,431

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The Resort, Mumbai

Sun, 24 Nov – Mon, 25 Nov (1 Night)  |  1 Room  |  1 Guest

Reviews for The Resort

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Overall Rating

4.3 / 5

(based on 110 review(s))

Verified

Rating Summary

  • Comfort110
  • Cleanliness100
  • Facilities Available110
  • Staff Service99
  • Room98
  • Value for money107
  • Location97
  • 4.4
  • 4.5
  • 4.2
  • 4.1
  • 4.4
  • 4.1
  • 4.4
  • 4.1

    Very Good!

    What's Good: good ambience, good food quality,

    What needs to improve : rooms a bit narrow

    Reason For Rating : Stains need to be removed in different areas in the room and bathroom.

  • 3.9

    Very Good!

    What's Good: Ambiance and view

    What needs to improve : Customer service staff at the front desk

    Reason For Rating : Customer service staff at the front desk was not helpful. Also a long wait before we could get the keys.

  • 4.9

    Excellent!

    What's Good: everything about the hotel was nice

    What needs to improve : thecrowd

    Reason For Rating : great deal was given by yatra

  • 4.4

    Very Good!

    What's Good: The location is the main attraction of this property. You get clear view of beach. The ambience is also very good.

    What needs to improve : The food taste was average. Overall good experience.

    Reason For Rating : Please improve the food taste. Overall good experience.

  • 4.0

    Very Good!

    Reason For Rating : The hotel and staff are very nice and cooperative. Breakfast quality and verity were awsome for indian taste. Even restaurent ordered food was very tasty. I would recommend for sea view rooms.

  • 3.9

    Very Good!

    What's Good: Good rooms with excellent views

    What needs to improve : Staff response & food quality

    Reason For Rating : Good property with nice amenities. Awsy from hystke & bustle. Well appointed rooms with excellent views. Only area for improvement is staff response. All staff except for security look so much under stress that they hardly greet or smile. Food at restaurant is good but taste can be improved.

  • 3.6

    Very Good!

    What's Good: Ambience and location

    What needs to improve : Housekeeping staff

    Reason For Rating : Stay was too gud. Ambience of d property was also gud Only concern was d housekeeping staff

  • 4.3

    Very Good!

    What's Good: Nice ambience, cool place for family stay...g8 food quality and supportive Staff and service...

    What needs to improve :

    Reason For Rating : Great atmosphere for a cool stay with family, a seafront Resort near the city approach but quite distinctly away from the city buzziness. We had a pleasant 02 days stay...highly appreciate the service, food and rooms are quite comfortable with necessary amenities...Thanking the staff & management...

  • 5.0

    Excellent!

    What needs to improve : Bed

    Reason For Rating : Rooms are amazing

  • 3.0

    Average!

    What's Good: The location

    What needs to improve : Air conditioning and food, food is damn expensive especially the buffet

    Reason For Rating : The resort has major air conditioning issues. The restaurant was warm and so was the room. At restaurant ecen though we sat below the blower we felt no cool air. Likewise temp in the room showed 20 however it was very unpleasant. Food is expensive than the room . Stale salad served for dinner buffet

  • 1.0

    Poor!

    Reason For Rating : Worst app yatra, when one tries to cancel, they conveniently have server problems, and then later on they will say that you never cancelled For flights, they will transfer all blame to airline

  • 3.0

    Average!

    What's Good: The view and breakfast

    What needs to improve : The housefeeping and room service was pathetic.

    Reason For Rating : The Hotel Room , the view from room and breakfast specially the tea was good. Sorry to say the service level was pathetic. On 21st we thought due to Holi rush the service was disturbed so we tolerated but same followed on 22nd and 23rd also. From the bell boys we came to know that the Housekeeping and Room service staff who picked up the phone did not pass orders to next level and only after we gave reminder they were told to give service, at last we were fedup of multiple follow-ups and waiting for hours and we stopped calling them. Only 1 small bottle of shampoo, conditioner and moisturizer (each) was given for 2 people and 3 days. On 21st at 8.30 pm we had asked for water but same was not given till next day morning. For Plates and spoon we had to call thrice and got same after 1.30hrs. I spoke to the duty manage also, he said sorry but failed to improve the service level. Usually star hotels charging such high rates provide different types of toiletries, shaving Kits roo

  • 4.3

    Very Good!

    Reason For Rating : Its amazing the ambience and everythnig a liltle advise would be food is tooo way expensive

  • 5.0

    Excellent!

    What's Good: The entire hotel was so well maintained. The pool, indoor area, restaurant, lush green gardens, courteous staff and of course the food

    Reason For Rating : The price for the stay offered by Yatra at this place was too good.

  • 4.0

    Very Good!

    What's Good: All good

    What needs to improve : Bathroom

    Reason For Rating : All good

  • 3.7

    Very Good!

  • 4.0

    Very Good!

    What's Good: Ambience

    What needs to improve : Food

    Reason For Rating : Awesome ambience, great Good and overall a good stay that's all we want so it's perfect.

  • 5.0

    Excellent!

    What's Good: The ambience, location & breakfast

    What needs to improve : Repetition of menu during breakfast

    Reason For Rating : Its been superb place to stay.

  • 4.6

    Excellent!

    What's Good: Location, Ambience, Food

    What needs to improve : Indoor games missing

    Reason For Rating : Excellent location, Room ambience, service and food. Would appreciate introduction of indoor games.

  • 4.6

    Excellent!

    What's Good: Rooms and swimming pool

    What needs to improve : Cost should be little less

    Reason For Rating : Very nice resort... Nice rooms and ambience

  • 5.0

    Excellent!

    What's Good: The best part was that they upgraded my room to club room. The sunset was extremely beautiful to wAtch .

    What needs to improve : Their was nothing which i did not like. Everything was just perfect

    Reason For Rating : The Property was extremely beautiful and big. The location is one of the best locations in india. Friendly staff. Great service.

  • 5.0

    Excellent!

    What's Good: Rooms

    What needs to improve : Na

    Reason For Rating : Amazing property

  • 5.0

    Excellent!

    What's Good: amazing hospitality

    Reason For Rating : Ther r perfect host !!!!

  • 4.0

    Very Good!

    What's Good: Location staff food

    What needs to improve : Frankly everything was good. Nothing to dislike.

    Reason For Rating : Amazing hotel, lovely staff and place, nice food. One suggestion - some more activities should be added.

  • 5.0

    Excellent!

    What's Good: Experince

    What needs to improve : Difficult to say

    Reason For Rating : Very good experience, the staff, the food,

  • 4.4

    Very Good!

    What's Good: I mentioned earlier

    What needs to improve : 1old carpeting

    Reason For Rating : Full package. Good rooms, excellent food, beach, pool, child play area and lawns. Wat more can you ask in mumbai... to relax

  • 4.6

    Excellent!

    What's Good: Location, property is big in terms of Lawns swimming pool volleyball court in front of beach, adventure activity area

    What needs to improve : Stay hour limitation per day, tariff

    Reason For Rating : Property look n feel is amazing. One side of the property opens towards aksa beach side. Great ambience

  • 4.4

    Very Good!

    What's Good: Location

    Reason For Rating : Taste of food and speed of service at the restaurant

  • 3.9

    Very Good!

    Reason For Rating : Better hospitality

  • 4.1

    Very Good!

    What's Good: Place , ambience, rooms

    What needs to improve : Bit expensive , receptionist charged higher price as compared to online

    Reason For Rating : Awesome place

  • 4.0

    Very Good!

    What's Good: ..

    What needs to improve : ..

    Reason For Rating : ..

  • 2.9

    Average!

    What's Good: Swimming pool

    Reason For Rating : Nice

  • 5.0

    Excellent!

    What's Good: All

    What needs to improve : NA

    Reason For Rating : All good

  • 4.1

    Very Good!

    What's Good: Location is the best. One feels that u r out of Mumbai.

    What needs to improve : Nothing much to say on this

    Reason For Rating : Need to add few more options in restaurant menu. Very few options were there.

  • 4.0

    Very Good!

    What needs to improve : Noise at 2am

    Reason For Rating : Good ambience, food is very costly.

  • 5.0

    Excellent!

    Reason For Rating : CLEAN AND SPACIOUS DOOMS. VERY GOOD BREAKFAST. GOOD STAFF SUPPORT. GREENARY. CLEAN BEACHES.

  • 5.0

    Excellent!

    What's Good: location, spacious rooms and sumptous food

    What needs to improve : Not exactly

    Reason For Rating : Superb facilities, awesome food and spacious rooms with all amenities.

  • 4.1

    Very Good!

    Reason For Rating : The changing room for swimming pool is one level down, it becomes very slippery to walk on the wet staircase , my husband got hurt while going down to change.

  • 4.1

    Very Good!

    What's Good: Location

    What needs to improve : Food

    Reason For Rating : Food is very expensive and not up to the mark . Sholuld improve lot more on food department

  • 5.0

    Excellent!

    What's Good: I liked the entire experience. Food, rooms , pool etc

    Reason For Rating : Excellent property. Bery nice food and newly renovated rooms.

  • 3.9

    Very Good!

    What's Good: B

    What needs to improve : C

    Reason For Rating : A

  • 3.9

    Very Good!

    What's Good: Ambience

    What needs to improve : Less staff

    Reason For Rating : The number of staff on weekdays are few so the service is slow

  • 4.6

    Excellent!

    What's Good: Our stay at The Resort was short yet truly an amazing experience ! Right from the beginning we were enchanted by the beauty of its location and the sheer ambiance about the property. The rooms were clean very spacious and wonderful. The washroom too was adequately big and clean. The best part of the resort was the wonderful helping staff who would go beyond their way to help us and made our stay truly an amazing time !

    What needs to improve : One big flaw with the rooms was they were not sound proof and we could hear the talking of the guests in the adjacent room. Hope the hotel management works up upon this soon.

    Reason For Rating : Our stay at The Resort was short yet truly an amazing experience ! Right from the beginning we were enchanted by the beauty of its location and the sheer ambiance about the property. The rooms were clean very spacious and wonderful. The washroom too was adequately big and clean. The best part of the resort was the wonderful helping staff who would go beyond their way to help us and made our stay truly an amazing time !

  • 4.3

    Very Good!

    What's Good: Pool

    What needs to improve : Bar prices

    Reason For Rating : Funtastic stay and staff

  • 5.0

    Excellent!

    Reason For Rating : Had a wonderful stay...one of the best hotels in the city

  • 2.6

    Average!

    What needs to improve : Staff

    Reason For Rating : Ordinary

  • 5.0

    Excellent!

    Reason For Rating : It was a very pleasant experience staying at the Resort. We visited the property after many years and now it got renovated. Very nice place to stay, amazing rooms. Private entrance to the beach - we had a great time. Thoroughly enjoyed the stay along with the sumptuous food. Worth visiting always.

  • 4.0

    Very Good!

    What's Good: Everything.

    What needs to improve : Inhouse food - la carte is very very expensive.

    Reason For Rating : .

  • 4.1

    Very Good!

    Reason For Rating : The hotel appears to be understaffed on weekdays. So the service was very slow. Also they would not pick up the room service calls predictably

  • 5.0

    Excellent!

    What's Good: Location

    What needs to improve : NA

    Reason For Rating : Nice location and enough activities to spend time and relax

  • 4.0

    Very Good!

    What's Good: View and location

    What needs to improve : Price

    Reason For Rating : Good stay

  • 3.4

    Average!

    What's Good: Sea face

    What needs to improve : Over expensive food

    Reason For Rating : Yatra is good but not very reliable.

  • 5.0

    Excellent!

    What's Good: Beach side property with amazing view

    Reason For Rating : Awesome location. Beautiful view from room. Great food and breakfast. Overall a must visit resort.

  • 5.0

    Excellent!

    What's Good: The location

    What needs to improve : I loved it

    Reason For Rating : Good view

  • 4.3

    Very Good!

    What's Good: Ambience

    What needs to improve : Price and reception staff who attended us during checkbin

    Reason For Rating : Food and beverages are very expensive.. u can consider reducing the price for the same

  • 3.6

    Very Good!

    What needs to improve : Separate mattresses on one bed

    Reason For Rating : Great place

  • 4.4

    Very Good!

    What's Good: Hotel view

    What needs to improve : AC facility

    Reason For Rating : Our room AC was not working well

  • 4.3

    Very Good!

    What's Good: Location

    What needs to improve : We do not have a private beach opp the hotel , the beach is extremely dirty

    Reason For Rating : Like the property, can certainly improve the Resturant service , staff was courteous but guess they are short of staff , so pls look into it. Reception and poolside staff also was very courteous and helpful. Was a great stay , Thanks

  • 3.6

    Very Good!

    What's Good: Swimming pool

    What needs to improve : They charge for providing costume for swimming.

    Reason For Rating : Hotel location is perfect and all the facilities are also very good but hotel management is not cooperative as they denied us early check in and late check out despite there was no rush. Otherwise it's great stay at this hotel.

  • 4.4

    Very Good!

    What's Good: Beach view

    What needs to improve : Location was outskirt

    Reason For Rating : Reservations for next day was not available. Rest everything was awesome

  • 4.6

    Excellent!

    What's Good: Nice place

    What needs to improve : Centralized aircondition not good.

    Reason For Rating : It's was amazing experience. Nice location & all things are good.

  • 3.1

    Average!

    What's Good: Proximity from the city

    What needs to improve : Service, getting disturbed, noises from corridor or other rooms

    Reason For Rating : There was an unexpected issue. Housekeeping knocked on the door at 1.30am to give us water which we hadn't asked for. Upon telling the guy that I haven't asked for it, he went on insisting to wait so that he can call and check. Spoilt the experience as we got disturbed at the middle of the night. At the breakfast table in the morning, service was an issue as it was overcrowded and the staff want enough. No one to take clearance. Food items were over etc. For the money you charge, a lot better is expected.

  • 5.0

    Excellent!

    Reason For Rating : Good

  • 4.3

    Very Good!

    Reason For Rating : See view is great, and staff service is good

  • 3.4

    Average!

    What's Good: Food

    What needs to improve : Laundry

    Reason For Rating : Good experience overall

  • 4.4

    Very Good!

    What's Good: the property and the staff

    What needs to improve : the room had two mattress put together to make a king size bed.

    Reason For Rating : It is a beautiful property, ideal for a min 2-3 day stay.

  • 4.3

    Very Good!

    Reason For Rating : good

  • 4.7

    Excellent!

    What's Good: ambience

    What needs to improve : rceptionguy

    Reason For Rating : it was good

  • 4.7

    Excellent!

    What's Good: asmbience

    What needs to improve : receptiob guy

    Reason For Rating : good one

  • 3.5

    Very Good!

    Reason For Rating : Communicate frequently on status, etc

  • 4.3

    Very Good!

    What's Good: peace

    What needs to improve : reception guy

    Reason For Rating : reception not friendly

  • 4.3

    Very Good!

    What's Good: ambience

    What needs to improve : reception

    Reason For Rating : it was pleasant.. but no group rooms together were given in spite of waiting for long time

  • 4.3

    Very Good!

    Reason For Rating : reception guy are not cooperative

  • 2.9

    Average!

    What's Good: Good ambience and rooms

    What needs to improve : Staff service and food

    Reason For Rating : Food quality is ok. Reception staff doesn't have good knowledge a out the hotel. Every time we get different answer

  • 4.3

    Very Good!

    What's Good: The location, comfort and modern rooms

    What needs to improve : Service, check in time and staff attitude

    Reason For Rating : The service in the restaurants was painfully slow. There were no smiles and no right attitude from the restaurant staff. Check in time is inconveniently set at 1 pm..., and even half an hours early check in was also not arranged.

  • 1.7

    Poor!

    What's Good: Nothing

    What needs to improve : Service n rooms

    Reason For Rating : No comments

  • 4.0

    Very Good!

    Reason For Rating : This hotel is one of the best place in Mumbai to relax. Rooms are spacious and clean. Swimming pool is big and clean. They also have a separate Swimming pool for Kids. Food at restaurant is very good. Hotel is located at Aksa beach so it has great sea view. Overall I'd great experience and I'd definitely recommend this hotel to people who want peaceful and clam place to relax.

  • 5.0

    Excellent!

    What's Good: Sea Side Hotel & Internal Amenities

    What needs to improve : Nothing Such

    Reason For Rating : Very Good Stay & they have upgraded the Hotel amenities also...

  • 4.6

    Excellent!

    What's Good: Clean

    What needs to improve : drinking water was delivered after calling duty manager, after 2 reminders in 3 hours.

    Reason For Rating : Better location and building

  • 4.0

    Very Good!

    What's Good: Location

    What needs to improve : Slow service

    Reason For Rating : Better service

  • 4.9

    Excellent!

    What's Good: Ambience, Room Decor, Location, Service

    What needs to improve : Food can be better

    Reason For Rating : It was a very relaxing stay. Very Well made and great ambience. Breakfast was a commendable spread. Staff was quite cooperative for the requirements.

  • 4.4

    Very Good!

    What's Good: Location

    Reason For Rating : Offers on Yatra are always attractive compare to other sites.....

  • 5.0

    Excellent!

    Reason For Rating : Good discount offered on booking

  • 4.9

    Excellent!

    What's Good: Rooms are clean food was tasty and facilities are very good

    What needs to improve : Food is very costly

    Reason For Rating : Great offers and best hotel at very discounted rate

  • 5.0

    Excellent!

    What's Good: location and enviroment

    What needs to improve : nothing to not like

    Reason For Rating : its awesome trip for me and cant explain my happiness in my words all good want to here again and again just loved this place

  • 5.0

    Excellent!

    What's Good: THe swiming pool, the rooms & the service

    What needs to improve : Not much

  • 5.0

    Excellent!

    What's Good: Location

    What needs to improve : Restaurant

    Reason For Rating : Post the hotel renovation which is currently underway should be better

  • 4.0

    Very Good!

    What's Good: The location and the rooms are just awesome.

    What needs to improve : There are no indoor games and activities in the hotel as it is going through renowation.

  • 5.0

    Excellent!

    What's Good: Excellent

  • 4.6

    Excellent!

    What's Good: EVERYTHING

    What needs to improve : NOTHING

  • 5.0

    Excellent!

    What's Good: Sevice, staff

  • 4.9

    Excellent!

  • 3.6

    Very Good!

    What's Good: :Location

    What needs to improve : restaurant and meals

  • 5.0

    Excellent!

    What's Good: Great well maintained property with good service

  • 4.3

    Very Good!

  • 4.9

    Excellent!

    What's Good: I have been here in the past n the deal o got thru Yarra was amazing no complaints

  • 5.0

    Excellent!

    What's Good: Beautiful location beach side view amazing experience we had n amenities available in hotel too are very nice

    What needs to improve : The restaurant service is. Poor n they don't serve food and beverage poolside after 630

  • 4.9

    Excellent!

    What's Good: It was at the beach and the view from the balcony was amazing. The cool breeze beside the pool area and the sitting arrangement there was on top of the world. Have been to the beach multiple times but this was the first time i planned to spend a day there and this is the best decision i have made as far as local outings are considered. The hotel staff very humble, helpful and supportive. The food was out of the world. Beyond words i would say. The two meals I had will remain in my memory for a very long time. It was a surprisingly a very pleasant experience. Would love to come over again and definitely make it a longer experience than a day. I am short of words actually. To be living in a city which runs 24*7 and hustle-bustle that we are surrounded by, this was one place which appears to be in another world. The calmness was beyond this world and hence the experience. Would highly recommend people who are looking for outings on weekends. Definitely on my re-visit list. Thanks to the resort staff team for enriching our experience. Will be back soon.

    What needs to improve : Nothing. I loved the resort.

  • 5.0

    Excellent!

    What's Good: Location

    What needs to improve : Room service

  • 4.7

    Excellent!

    What's Good: Ambience, Clenliness and location

    What needs to improve : The bar & restaurant timings and breakfast

    Reason For Rating : You never have hotels available and if available at very higher prices

  • 4.7

    Excellent!

    What's Good: Awesome place to stay .... simply beautifull.

  • 3.0

    Average!

    What's Good: We were surprised to know that the check out time at the hotel was 10 AM. A client visits such resort for leisure and its quite poor to keep such an odd time for which he will have to get up quite early in the morning. I have travelled overseas also and usually the check-in time is 2.00PM while the check-out time is 12.00 noon. This feedback should be brought to the notice of the Management of the hotel. Given a chance again, I would not prefer to go to the said hotel for the same reason.

  • 5.0

    Excellent!

  • 5.0

    Excellent!

  • 3.7

    Very Good!

  • 3.3

    Average!

    What's Good: Improvement in food quality as well pricing is needed.

  • 4.3

    Very Good!

    What's Good: Nice hotel & beautifully place on beach. Having a lot of internal amenities for kids. Very Good Experience...

  • 4.0

    Very Good!

    What's Good: Nice hotel on Aksa beach.Hotel has lot of play area for kids...Swimming pool, park, swings etc. Though beach is not very clean...(I heard this is one of cleanest beaches in mumbai). The only negative point is that it is far from other locations of mumbai.

  • 4.0

    Very Good!

    What's Good: The ambiance and service is very good. The meals were excellent. However, we were not per-informed that the Spa is under renovation and the indoor games were closed - so we had nothing much to do except be in the room.

  • 3.7

    Very Good!

    What's Good: Need to install water jets in washroom.. Rest all was fine..

  • Take sea facing room , from 4th floor and above.

    by TejasAmbekar on November 10, 2019

  • Best rooms are the ones facing the beach,,,and best view from the 5th and the 6th floor

    by vvraoca on October 28, 2019

  • Rooms facing the beach with balcony

    by nitinb_ind on October 24, 2019

  • Top floor club rooms are great!

    by adv_krish on October 10, 2019

  • Ocean view rooms are recommende (Club or eluxe rooms). Upgrades are possible at minmum charge.

    by Michelle M on September 7, 2019