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Thu, 26 Jul – Fri, 27 Jul (1 Night) | 1 Room | 1 Guest
Apollo Bunder, Colaba, Mumbai , 400001 | Show on Map
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Built in 1903 and situated near the Gateway Of India, The Taj Mahal Palace has a poolside restaurant called Aquarius that serves finger food, desserts and drinks, a roof-top restaurant with Eastern Mediterranean cuisine and a 24-hour multi-cuisine restaurant called Shamiana.
Offering Wi-Fi and breakfast service, this luxury heritage hotel in Mumbai is located at a distance of 0.5 km from the famous Colaba Causeway and 3 km from the Wankhede Stadium. The property accommodates 550 well-maintained rooms and suites with Gateway Of India, sea and city view.
Air-conditioner, tea and coffee maker, electronic safe, mini-bar, electronic water closet, LCD TV and attached bathroom with makeup mirror and hair dryer are few of the conveniences offered in the room. In addition, separate living room, dining area and complimentary fruit basket and bottle of wine are available in the suite rooms.
The Taj Mahal Palace has swimming pool with sun beds, spa, salon, gym, travel desk, business center and banquet hall. Other dining options include lounge, bar, one Japanese, one Chinese and one Indian cuisine restaurant.
Services like 24-hour doctor or nurse on call, turndown service, concierge, laundry and butler services are also offered in the property. Places worth visiting Shivaji Park (13 km), Girgaon Chowpatty (5 km), Haji Ali Dargah (8 km) and Wankhede Stadium (3 km).
The Churchgate Railway Station is 2 km away and the BEST Bhavan Bus Stand is 0.3 km from The Taj Mahal Palace.
Save your money now by making a reservation today.
by sarinyasombati on July 9, 2018
We stayed at the Taj Mahal palace tower hotel for 3 nights. Checking-in was a breeze, Mr.Harendra Naidu made us feel very welcome after a long journey here and gave us an upgrade for a fabulous view of the gateway of India. Absolutely the best hotel in Mumbai. Hospitality at its finest, from the moment we arrived till the last minute we stepped out. Ms. Meghana Pitale checking in on us for the whole stay, making sure we have everything we needed. All the staff were helpful and friendly. They also offer a heritage tour of the hotel. Amazing food. Conveniently located in the heart of Colaba . Superb view of the gateway of India, right in front of the hotel. Will definitely return!
by Subhash S on July 9, 2018
Nice welcome by hotel staff, nice room, nice sea view room, birthday set up was good. My wife feel happy with set up and hotel, what they do for her birthday. I Really thanks to Taj and there staff, thank you everyone.
by Alsonsali on July 9, 2018
their are few places in our country where you spend the money that too a large amount and get the fullest satisfaction, Taj Mahal Hotel is one of that. The crown on top of the building is still being maintained in services, room standard and in restaurants. Keep it up you are really a TAJ among a lot of others,Modernity with traditions you amalgam both in effortless manner.
by Zaalimaa on July 8, 2018
Stayed here for three nights last month and it was a rather underwhelming experience. Every corner of this property is a sight to behold, which, I suppose, all and sundry know by now. And Id say it is exactly for this reason that staying here did not feel like the ultimate pampering experience as one expects from a property of its stature and price point. There are just too many visitors (and not hotel guests per se) buzzing around at any given moment, which is why, I feel, the staff are always distracted. Having said that, Im not going to put much weight to this for the utterly impersonal stay that I had. From the moment I arrived (from another Taj property, by the way, where the experience was completely different Vivanta by Taj President) I just never felt at ease. The check-in process took a good 30 minutes or so and I had an appointment at 12:30pm that I barely made it and not in the perfectly presentable state as I was hoping to; I had to drop my luggage and grab a cab to Nariman Point, with no time to freshen up. I was sent from one place to another as the front desk staff could not locate where my reservation was was it at the tower block or at the heritage wing. Although I was taken to the lounge and offered coffee and biscuits I was getting impatient to just go to my room and get ready for my appointment, which was my main reason for being in Bombay in the first place. This just set the tone for the rest of my stay. The lady who received me made it a point to mention that they were doing me a favour by letting me into my room earlier than the hotels regular check-in time of 2:00pm (it was almost 12:00pm then). I have never encountered anything like this when I arrived earlier than the check-in time at any of the 5*/upscale hotels that Ive stayed in in India and around the world; if the room was vacant they would all be more than happy to have it before time or let me stay past the standard check out time of 2pm. She also did not mention that breakfast was included in my room package (I had to call the front desk later to find out) and did not bother to ask what newspapers Id like in the morning. I was in Bombay for a conference and the conference host had paid for my room bill already, but the lady asked for Rs 15,000 as security deposit for me. I know hotels have a policy of asking a deposit but if you tell them that youd pay the extra charges on checkout they rarely make any fuss about it. I once got into a problem in 2013 at a 5* hotel in Delhi; the hotel blocked Rs 35,000 on my card without asking for my permission and I was travelling through Rajasthan after that and my card went over limit because of that. It took four days to free up the funds (its an international card) and since then whenever I check in to a hotel I pay for my room bill upfront while checking in and ask to pay the additional charges if there any upon check out. All the hotels happily oblige even Vivanta by Taj President only a day earlier. But here, the lady made a face and then asked me to deposit Rs 15,000 in cash if I wouldnt let her block the amount on my credit card. When I told her that I did not have that much cash on me she just made a face and then said, Okay, I will leave a instruction that they take payment from you upfront if you eat at any of our restaurants or use any of our facilities. It just felt humiliating; like she thought I would run away without paying even though my room bill was already cleared before I even checked in. The room was incredible, as one would expect, and during my stay I was showered with a number of gifts, which was a lovely touch. The breakfast at Sea Lounge was wonderful and the wait staff were all so attentive and warm but very routine. On one of the days I had to be at NCPA at 8 in the morning, so I asked if I could grab a croissant with me as I wouldnt be able to sit and enjoy the breakfast. The first reaction of the front of the house lady was a frown upon hearing my request and then she said she has to check with her supervisor but asked me to take a seat while she did that. She did get back to me after five minutes with a positive response and instructed the wait staff to pack me some viennoiseries and coffee. This, again, was a lovely touch and should have been offered to me right away without her needing to check with her supervisor and keeping me waiting for ten minutes in total, when I was short of time in the first place. The staff here just lacks the ability to think on their feet to an unusual request, which I feel is unacceptable for a property of its stature. I know that Taj and other 5* properties offer this facility and it was not too outrageous a request. I stayed at Vivanta by Taj Fishermans Cove in Chennai (it was a business trip like this one and the staff there offered to pack in a breakfast out of their own volition) and Vivanta by Taj Ambassador in Delhi (it was a family trip and the staff again insisted on packing in some snacks for the long day of sightseeing that awaited us, which totally overwhelmed us). Getting out of this property is another drag. The doormen here, I think, have formed a ring with the taxi drivers parked outside as every time you asked for a regular metered taxi they push you towards the ones parked outside for a fixed rate. My conference took place in Oberoi-Trident and NCPA and I knew what the fare to Trident is from Taj Mahal Palace, so I would insist on a regular kaali-peeli even if I had to wait and the doormen grudgingly hailed one. But my fellow conference attendants who were in Bombay for the first time and didnt know the language had to take the fixed fare cabs recommended by the doormen. They were complaining to me later on how transportation in Bombay was so expensive and I was rather surprised. When they told me that they paid Rs 150 for the short ride to Nariman Point I was shocked. This is not right. But my absolute worst experience was on our final night and this has totally put me off this property. Once we were done with the event for which we came to Bombay, my fellow conference attendants, for whom this was their first visit to India, wanted to buy souvenirs and eat local Indian fare. They shopped up a storm from Colaba Causeway and I advised them to drop off their huge shopping bags at the hotel before we went to eat. What struck me that the doormen or any of the staff did not offer to take the bags from our hands; we had to walk up to the concierge and ask them to drop the bags off to our rooms. The first instinct of a doorman or front of the house staff of an elite hotel upon seeing guests walking in with huge bags would be to offer to take them to your room. We wanted to go to Britannia Cafe but none of the taxis parked outside were willing to go this short a distance; we asked for a doormans help and he suggested we take one of the cabs parked outside for Rs 300. This was outrageous and put us off from going to Britannia altogether. We decided to go to Leopold Cafe instead and while we were eating it started pouring with vengeance. We couldnt find a cab to go to Taj Mahal Palace from Leopold and the restaurant staff suggested that the hotel was a minutes jog, so we wouldnt get too wet if we leg it. What was a well-meaning suggestion turned out to be a disaster for me and its all because of the complete lack of sensitivity of the Taj Mahal Palace staff. We did not know that the alleyway from Leopold led to the back door; we asked the staff if we could go in through that way and we even showed our room keys to convince them that we were actual boarders and not some random passerbys looking for refuge from the deluge. Alas, they insisted we get in through the front of the hotel despite us pleading them to let us in as we didnt have any umbrella on us. Incensed we ran again in the rain and arrived at a side entrance and again the staff insisted we enter through the front and we had no other option but to listen to them. When we arrived at the front of the hotel we were completely drenched. The doormen insisted we put our belongings through the scanner despite seeing us in that state; all we wanted was to run up to my room and dry myself. I was carrying a Louis Vuitton bag whose handles got completely discoloured because of being soaked in the rain for this long Im just so upset about this. I know Taj got attacked by terrorists and security is very important, but you should be able to tell who is a genuine hotel guest and could do with your empathy in adverse conditions. As a mirror I present to you the staff at Oberoi-Trident, where the conference was taking place. There, the front-of-the-house staff and doormen received each and every one of the 3,000-odd conference attendants, hotel guests and visitors alike, with warmth, respect and empathy in this harsh monsoon. They would hold an umbrella for you, so that you didnt get wet at all on your way to NCPA from Oberoi; they would call a regular kaali-peeli for you and not insist that you take a fixed fare cab that would give them a kickback. It was no less busy than the Taj Mahal Palace but the service did not slip at all. All in all, Im relieved that the conference host footed my hotel bill cos it was totally not worth it. A stunning property that has been thoroughly let down by its staff. Never staying here again. I stayed for three additional nights in Bombay and booked into Trident Nariman Point, where I was made to feel like a princess. And nope, they did not kick up a fuss when I said I would not be putting up a security deposit; they just smiled and said, Its not a problem at all please enjoy your stay with us!"
by Nikhil G on July 6, 2018
The highest standard of service and quality, as expected from Taj. The Suites were spacious, and the butler was always on hand to ensure our stay was comfortable. The foot spa in the room in the evening was welcome, and the breakfast spread was truly enjoyable.
by Zaalimaa on July 8, 2018
by SriharshaaPrabhakar on June 30, 2018
by gschmi343017 on June 25, 2018
by aritradatta538 on June 11, 2018
by PreferredGuest2014 on June 10, 2018
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