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Sat, 30 Jun – Sun, 01 Jul (1 Night) | 1 Room | 1 Guest
257, Shahid Bhagat Singh Rd, Near G.R.D Fort ,Mumbai 400001, Mumbai , 400001 | Show on Map
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Rating From 66 Review(s) Read All Reviews
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|Room Type||Inclusions & Amenities||Total Price for 1 Night|
by seanmc79 on April 13, 2018
I booked this hotel via hotels.com at least 2 months in advance of my visit here. Unlike other hotels during my trip to India, no one had contacted me to ask what time I was due to arrive and through the OYO website there was no way of contacting the hotel by email as their contact facility doesnt work. Having arrived at the hotel at 4am, we were told that there was no booking in my name. The guy on reception was positively rude and after 15mins of procrastination told me there was no booking and it wasnt his fault, however strangely enough there was a room available which was considerably more than what we were due to pay. Having had no choice, I paid for the room and had our bags taken upstairs. Unfortunately the porter also decided to hang around, despite me telling him I had no rupees, only to be told I could give him a tip in the morning. Now, on check out I was told by a different person that the booking had been cancelled by hotels.com the day before. Funny how that wasnt mentioned in check in. Having contacted hotels.com they insist the booking was cancelled by the hotel so someone has been lying to me - if it is the hotel then they at no point tried to contact me like other hotels and have gained from me paying more then I should have originally through hotels.com. If the hotel would like to contact me directly to explain their issue then I look forward to it, otherwise I would strongly urge you to look elsewhere for accommodation in Mumbai as the lack of trust in the running of this hotel is overwhelming
by tRUstMeImAliVE on January 6, 2018
What do I say? While our guestroom was perfectly acceptable, when the reception staff (who I assume were the owners) does everything to make you feel like they don't want you there, it doesn't make for a pleasant stay. I think it's perhaps best if they sell up and try their hand at something else since they certainly don't want to run a hotel. I'm not a fussy customeer and don't want for much, but it's rather ironic that they called this place 'The Welcome Hotel' when i've never felt so unwelcome in my life. There's a fairly extensive list of things that weren't right, including the bizzare WIFI system, all of which I have too little time to list in detail, but as you can imagine, I won't be staying here again... EVER. This is a shame because I am returning to Mumbai in a month's time. Had they been more friendly, they surely would have got my business.
by CarmenInTPE on October 15, 2017
Although the building and sofa is old. the lobby looks shabby. But the Room just renovation, new, clean,conveninet use, speed WIFI and helpful staffs. I sleep well. I stay 4 nights in the best room type--RS18000. I know it's not cheap. But the location is really good. And there's some delicious small restaurants near by
by namitabh on September 13, 2017
great Pure Veg Thali ! You will not feel like eating anything else if you eat One Thali ! ! ! Soft Rotis and Sweet and Farsan and Veg Sabji and also Paneer Sabji including Aloo BHaji and Daal - What more can you ask for in Thali !
by loltraveller2013 on September 10, 2017
I stayed at Welcome Hotel for a few nights. My room was clean and the bed comfortable. Wifi worked well. Whilst there was only a choice between Indian and Western breakfast it was adequate. Staff were very helpful and courteous and always willing to help me with anything I needed. The hotel is a 5 minute walk from Chhatrapati Shivaj Terminus. I found there is a big hike in price for the weekend so it may be worth your while to look at options like booking beforehand if you're staying for a few days.
by tRUstMeImAliVE on January 6, 2018
by shobhan s on July 23, 2017
by nishantagrl on February 20, 2015
by Hugues L on January 17, 2015
by kshatriyaonline on September 18, 2014
Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.
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