Sat, 03 Mar – Sun, 04 Mar (1 Night) | 1 Room | 1 Guest
by UMESH on Jan 20,2018
What's Good: Location and staff
What needs to improve : Improvement needed in food menu.
Reason For Rating : Nice hotel. Good and cooperative staff.
by Sandesh on Dec 20,2017
What's Good: Location
What needs to improve : Small Rooms
Reason For Rating : Better Discount
by Tarun on Nov 15,2017
What's Good: Hospitality
What needs to improve : NA
Reason For Rating : Awesome
by Chaitanya on Sep 26,2017
What's Good: Its mixed feelings , some aspects are good some arent . which i specified before
What needs to improve : Delivering the additional packages which they offer
Reason For Rating : I stayed in grand plaza in munnar , i asked for a honeymoon package which was shown in the segment . Hotel has been very good so were the staff there .But the extra package which was offeered to me werent delivered as for my satisfaction . Wedding cake which was promised wasnt delivered at all . Bed which has been promised to be arranged wasnt arranged until i asked for , even after that they made me and my wife to sit in lobby for 1 hr in cold chilly night . I felt hotel is good to stay , but the extra packages and so on they lack the expertise to deliver those . So next time when customers were given those options they should be totally sure
by Ambika on Sep 16,2017
What's Good: Location and cleanliness
What needs to improve : packed breakfast service should improve
Reason For Rating : It was a wonderful stay at Grand Plaza Munnar. The Hotel has a good location and yummy breakfast. Thanks to the team to give me a upgrade to the suite facing the riverside. Just one thing made me upset. In the morning i checked out before breakfast time and the Hotel gave me packed breakfast which was unfit to eat. It has frozen sandwiches which became soggy and the fruits which they gave were also out of cold storage. Frozen like ice and when it melted it was only rubbish to throw away. I left the Hotel at 6 am and i think it was not too early and some small cooked warm breakfast could be provided. Rest was all fine
by rajesh on Jul 01,2017
What's Good: Good
What needs to improve : Good
by rajesh on Jun 29,2017
What's Good: Looks good
What needs to improve : They have changed one day to other hotel which is not upto the mark
by Pari on Jun 19,2017
What's Good: Room cleaning and staff approach is very nice. Morning breakfast also good like lot verity keeping to serve. We like it
What needs to improve : Night dinner cost is very expensive that only we feel it.
by Bala on Jun 01,2017
What's Good: Location, cleanliness , friendly staff
What needs to improve : Room is quite compact, though nothing there to complain about it. It is worth for the money.
by guest on May 04,2017
What's Good: Staff is really good
What needs to improve : Nothing
by DEVA on Apr 18,2017
What's Good: Out of Munnar town.. Calm and Peace
What needs to improve : Breakfast
by HITENDRA on Mar 20,2017
What's Good: Location,views & value for money
What needs to improve : massage facilities can be improve
by Chandan on Dec 14,2016
What's Good: location was good ambiance was good staff was co-oprative worth staying .
What needs to improve : Everything was perfect.
by manan260887 on February 18, 2018
Staff is very co operative, very nice room and mainly they are neat and clean. Breakfast is amazing. The way they welcome is superb. If anybody want to stay at munnar, this hotel is very nice to stay.
by Arpit G on February 16, 2018
To start with - I stayed in this property for 2 nights with my wife - we opted for Ambience room - these are basically 2 front and 2 last corner rooms that have good view and also small balconies [just to stand and view].. rest size and interior are all same for every room. There is no AC in any rooms and we didnt even feel requirement for it. We reached early morning around 9 am - though it was little tough getting early check in but somehow after having word with their manager [could not recall name] - they provided us early check in. Best part is the hospitality, location and their services- that's what we basically we look for. Location is just inside main Munnar very close to local market and on main road itself.If we talk about furniture in room - it seems to be little old as beds are not in good condition and shaking as well that makes little uncomfortable. Rooms are well equipped with good toiletries, slippers- tea/coffee makers. Now coming to food - they have really beautiful dinning hall on 1st floor- breakfast buffet is huge spread with south indian/north indian delicacies like sambar idli/wada, chola bhatoora,poha,omelettes, and 1-2 kerala speciality,juices/shakes/tea-coffee. Amazing in taste as well. Also they have dinner buffets - you can also opt for ala carte. Every meal their kitchen serves is very hygienic and tasty too. As we are vegans, so didnt find much options in local market- so when we ordered food in our room -we were delighted to have such amazing food. Best part was the early morning walk [4-5 kms] scheduled by their Manager Mr Balaji - he is very humble, kind and generous personality who accompanied us on this walk, we felt so amazing seeing those early picturesque of Munnar - to me that was a WALK TO REMEMBER, and then when we finisher our walk- we were offered Mint tea - that was a magical tea. Thanks team - overall - i loved my stay with amazing hospitality .
by shirley20182018 on February 16, 2018
Our stay experience at Grand Plaza has been extremely wonderful &memorable. Right from the time we stepped in -from the doorman,reception and especially the GM of the hotel Mr.Balaji ,were all engaging and displayed sense of attention to detail in their service and hospitality. the rooms very clean ,spacious and had great scenic views. There was a surprise element, to name a few, ie the napkin folding class displaying various patterns, we also had a chance to learn handmade soaps.The best part of the stay was the 6.30am walk with the GM himself. Mr Balaji filled us with inspirational stories &truefacts of munnar. The walk through the tea plantation , scenic view made us fall in love with munnar. I would definitely recommend Grand plaza to all my friends & family & would like to give an EXCELLENT rating . Thank you Mr Balaji ,for all the knowledge on the history of Munnar
by fktom on February 15, 2018
What a lovely stay. Rooms ok, restaurant good and location superb. But what made the stay was the staff. The complementary walk in the morning is a must, a way to get the true munnar but also experience it though the eyes of someone who loves and respects the area. The staff excelled themselves and made for a most lovely stay.
by rajeshwaryadav on February 14, 2018
It's certainly one of the decent hotels in Munnar. Very close to city center. Good restaurants are just around the corner and hotel restaurant also is catering good food. Stay is comfortable and the best part is the restaurant with all the glass around with natural light. Value for money. It's a hotel which is right in Munnar but certainly away from hustle bustle of the town.
by Arpit G on February 16, 2018
by Gaurav P on January 31, 2018
by RakeshJain10 on January 28, 2018
by mollyeviemorris on January 26, 2018
by Vasumeetha on January 22, 2018