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Thu, 07 Jun – Fri, 08 Jun (1 Night) | 1 Room | 1 Guest
by SACHIN on May 11,2018
What's Good: Valley side view room
Reason For Rating : Good ambience, valley view, supportive staff... Very nice food..
by Nagaraj on May 08,2018
What's Good: Great breakfast, morning walk
What needs to improve : don't have anything specific
Reason For Rating : Welcoming/Courteous employees, nice location, great breakfast with lots of variety, awesome morning walk!!!
by Gnanasekaran on May 01,2018
What's Good: Cleanliness and room service
What needs to improve : Wi-Fi was there in hotel but they did not share. I came to hotel 2 hours before checkin time and they were not happy about it
Reason For Rating : Good service and ambience
by Arun Sivasankar on Apr 29,2018
What's Good: Ambience
What needs to improve : Food menu
Reason For Rating : Excellent place to spend time with kids and family. Little expensive food menu and no other choice but to eat there
by Atish on Mar 11,2018
What's Good: hospitality
What needs to improve : veg and non veg items should be kept separately
Reason For Rating : very good hospitality and food
by Pritam on Mar 03,2018
What's Good: Hospitality and Good staff.
What needs to improve : Room can be improved as compared to price.
Reason For Rating : Courteous staff and super morning walk in TEA garden.
by UMESH on Jan 20,2018
What's Good: Location and staff
What needs to improve : Improvement needed in food menu.
Reason For Rating : Nice hotel. Good and cooperative staff.
by Hemant on Dec 26,2017
What's Good: Every employee of hotel was very helpful and charming.
Reason For Rating : Hotel experience is on par as per shown on Yatra Website.
by Nitesh on Dec 25,2017
What's Good: Location, view from rooms, food, definitely valve for money.
Reason For Rating : Ambiance room location was awesome.
by Sandesh on Dec 20,2017
What's Good: Location
What needs to improve : Small Rooms
Reason For Rating : Better Discount
by Sabarish babu on Nov 27,2017
What's Good: Service
Reason For Rating : Worth spending money Service are good .
by Tarun on Nov 15,2017
What's Good: Hospitality
What needs to improve : NA
Reason For Rating : Awesome
by Pankaj on Oct 04,2017
What's Good: Hospitality
Reason For Rating : Grand plaza in Munnar having beautiful location and heart touching hospitality with good north indian food.I only stayed for 1 day which I enjoyed with full satisfaction.
by Chaitanya on Sep 26,2017
What's Good: Its mixed feelings , some aspects are good some arent . which i specified before
What needs to improve : Delivering the additional packages which they offer
Reason For Rating : I stayed in grand plaza in munnar , i asked for a honeymoon package which was shown in the segment . Hotel has been very good so were the staff there .But the extra package which was offeered to me werent delivered as for my satisfaction . Wedding cake which was promised wasnt delivered at all . Bed which has been promised to be arranged wasnt arranged until i asked for , even after that they made me and my wife to sit in lobby for 1 hr in cold chilly night . I felt hotel is good to stay , but the extra packages and so on they lack the expertise to deliver those . So next time when customers were given those options they should be totally sure
by Ambika on Sep 16,2017
What's Good: Location and cleanliness
What needs to improve : packed breakfast service should improve
Reason For Rating : It was a wonderful stay at Grand Plaza Munnar. The Hotel has a good location and yummy breakfast. Thanks to the team to give me a upgrade to the suite facing the riverside. Just one thing made me upset. In the morning i checked out before breakfast time and the Hotel gave me packed breakfast which was unfit to eat. It has frozen sandwiches which became soggy and the fruits which they gave were also out of cold storage. Frozen like ice and when it melted it was only rubbish to throw away. I left the Hotel at 6 am and i think it was not too early and some small cooked warm breakfast could be provided. Rest was all fine
by rajesh on Jul 01,2017
What's Good: Good
What needs to improve : Good
by rajesh on Jun 29,2017
What's Good: Looks good
What needs to improve : They have changed one day to other hotel which is not upto the mark
by Sharath on Jun 28,2017
by Pari on Jun 19,2017
What's Good: Room cleaning and staff approach is very nice. Morning breakfast also good like lot verity keeping to serve. We like it
What needs to improve : Night dinner cost is very expensive that only we feel it.
by Bala on Jun 01,2017
What's Good: Location, cleanliness , friendly staff
What needs to improve : Room is quite compact, though nothing there to complain about it. It is worth for the money.
by Mathivathanan on May 29,2017
What's Good: Location
by guest on May 04,2017
What's Good: Staff is really good
What needs to improve : Nothing
by sachin on May 01,2017
What's Good: Staff service n ambience excellent. Worth to stay.
by Laura on Apr 28,2017
by DEVA on Apr 18,2017
What's Good: Out of Munnar town.. Calm and Peace
What needs to improve : Breakfast
by SHAHUL on Apr 12,2017
by HITENDRA on Mar 20,2017
What's Good: Location,views & value for money
What needs to improve : massage facilities can be improve
by Chandan on Dec 14,2016
What's Good: location was good ambiance was good staff was co-oprative worth staying .
What needs to improve : Everything was perfect.
by Sathyanarayanan J on May 25, 2018
I stayed for 2 days with my family. It was a nice & wonderful stay. We were received well at the reception, easy check in and very helpful reception staff. Room service was excellent and the rooms were neat and clean and cleaned daily. The restaurant was awesome. I took two complementary breakfast, one lunch and 2 dinners and the food quality was superb. Breakfast offers wide varieties including traditional Kerala food. We enjoyed the food and the service. The hotel is quite close to main market and is calm with river / canal view. It is pleasant to sit before windows in the morning to enjoy the greenery. Overall I would rate this hotel as 4.9 and would certainly stay during the next visit. Very suitable for all sorts of travelers. It has ample car parking in front of the hotel.
by UmaAbhishek on May 24, 2018
The Hotel is located in a well connected place. Rooms are very clean and tidy. I loved the concept of providing glass bottles to reduce the usage of plastics. Food was awesome. I loved the chef special each and every day. Above all these, the staff members are super friendly and amicable .
by khanolkard on May 22, 2018
Grand plaza is well located hotel in old town of Munnar . There is flower garden right next to the hotel. The morning walks escorted by the General manager of the hotel are very informative and worthwhile. They take you down the memory lane explaining the history of Munnar tea estate and TATA company . The hotel staff is very courteous and very friendly. The hotel has good restaurant with a very open Chef who caters to your special needs. The breakfast is good and quite large. This is an eco friendly hotel with many green plants in the lobby and porch and the in the rooms too.
by sriram s on May 20, 2018
Everything right from the entry to the Munnar Town to the entry of this hotel still seems fresh in mind, as I decided to write this review while sitting in the airport for my flight back to home. We , a family of 5 reached Grand Plaza , from Cochin international airport on Wednesday , May 16th for our trip to Munnar. We were greeted with friendly smiles and "namaskarams" from the staff. We had booked 2 rooms and the rooms were spacious decently , with clean restrooms. The staff arranged a cab for us to visit Punarjani village at a quick turnaround time of request. We experienced the quick assistances and warmth in serving the guests from all the staff, all the time. Either it be providing with fresh towels within very short span of time , to assisting in getting water in bottle ( they maintain only glass bottles for serving water , an eco friendly idea) and from assisting in all ways in the dining area at breakfast times to assisting in getting an auto rickshaw for a quick ride ...the list of their friendly gestures extends . The breakfast is a sumptuous spread with good varieties. One MUST have a walk along with the GM of Grand Plaza, Mr.Balaji , for his profound knowledge on the localities, the people and the history is a treat to hear. The people you see ( when you walk with him) on the streets, greet him with a friendly " vanakkam/namaskaram" , which reminds of the long forgotten tradition of greeting a fellow human being and how high he is regarded by them. We had a bit of medical emergency for one of our elder , and Mr.Balaji was very quick to assist . Later , he enquired about the health , with genuine concern , the next morning by walking up to us. It's this warm gesture , that makes you stay in a place which would restore the trust on humans. Munnar town and the nearby tinsel town areas have a charm of their own and would remain in one's memories for a very long time. For us , Grand Plaza would be the reason , for us to remember Munnar and we're expecting a trip again to this beautiful town in the months to come. Hats off to you, Mr.Balaji , and please convey my best regards to your team - Mohan , Subhash , Rethish , Jagadeesh , Mani , Akhil , Regina ( She is an elderly staff, but never failed to greet us , inspite of her age. Special regards to her :) ) et al. THANK YOU !!! :)
by rupeshjadhav685 on May 18, 2018
Hotel Grand plaza is a land mark of Munnar,good ambiance,goood quality service,neat & clean rooms, and staff of Munnar plaza is very supportive.Thank u Grand plaza Munnar to provide us such wonderfull facilities we will never forget you...
by Sathyanarayanan J on May 24, 2018
by khanolkard on May 22, 2018
by rupeshjadhav685 on May 17, 2018
by SUMIT D on April 15, 2018
by muditbareja on April 13, 2018