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Hotel Madhuban Highlands

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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children
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Rating4.0, based on 268 Review(s)

Mussoorie

Sat, 30 Sep – Sun, 01 Oct (1 Night)  |  1 Room  |  1 Guest

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Amenities

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- | 1 Room
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children

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Reviews

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Overall Rating

2.8 / 5

(based on 5 review(s))

Verified

Rating Summary

  • Comfort5
  • Cleanliness1
  • Facilities Available5
  • Staff Service1
  • Room1
  • Value for money5
  • Location1
  • 3.2
  • 1.0
  • 3.4
  • 1.0
  • 1.0
  • 3.2
  • 1.0
  • 1.0

    Poor!

    by Harphool on Jun 13,2017

    What's Good: Nothing

    What needs to improve : Everything is pathetic



  • Overall Rating

    4.0 Hotel Madhuban Highlands

    (based on 268 reviews)

  • Traveller Rating

    • Terrible 26
    • Poor 22
    • Average 31
    • Very Good 85
    • Excellent 104
  • Rating Summary

    • Location 4.0
    • Sleep Quality 4.0
    • Rooms 4.0
    • Service 4.0
    • Value 4.0
    • Cleanliness 4.0

  • Extremely Continuous Bad Experience

    by Rohtash G on August 4, 2017

    Extremely bad hotel experience. The property is good with an excellent location on main Rajpur Road. I stayed in the Presidential Suite but had a very pathetic experience. Suddenly in the morning around 9, the power in the room went off and after waiting for 10 minutes, I called up reception to inform them. However, when nobody turned up to rectify for next 30 minutes, I had to bath and get ready for office in dark only but they took 1 hour to come to room. The staff at restaurant at b'fast time was pathetic and unfriendly. They give you staring looks if u ask them anything on table. Variety at B'fast was also very less. Waiter staff stand in groups and discuss their personal issues while guests were eating.

  • Badly need rennovation

    by on May 30, 2017

    I stayed in this hotel and seems like it need the maintenance badly. Almost each corner is broken including walls, switches etc. I paid 5K per night for this and it definitely didn't worth it. The location is only beauty of this hotel.

  • Mesmerising view

    by Niro77 on May 30, 2017

    Booked valley view rooms. Really nice ambience and beautiful view from the room. The stay was very comfortable and relaxing. The location is also very convenient. But the amenity kits are not provided so advised to carry your dental kit, soaps, shampoo, bathroom slippers.

  • Very well constructed

    by DrPremChandwani on May 27, 2017

    It seemed the work of housekeeping was sub standard. Balcony's needed cleaning. The desk staff was helping but after you gave them a few reminders. Hot water in early hours of morning and late night was absent in taps.Room service was satisfactory. Garden was excellent.

  • Beautiful views but badly maintained

    by jetsetgo06 on May 18, 2017

    We had initially booked a two room cottage and a valley view room, however were not happy with the cottage and spoke to the booking office in Dehradun . The staff agreed to let us all have valley view rooms and we were put up on the third floor in adjoining rooms with a nice balcony and gorgeous view. However the hotel is aged and had a lot of problems . Air conditioning was not working in all three rooms making it stuffy at night especially as the balcony needed to be kept closed due to monkeys. The bathrooms are very small and cramped and they overflow. Complained daily to reception and was advised daily that the problem is fixed but it was not. The food is good but the menu is limited and quite a few items mentioned are not available. Breakfast buffet has no variety with the same poori bhaji , paratha and eggs served all three days . Housekeeping was shoddy and amenities like toilet rolls etc were not replaced unless asked for . If you ask for the complimentary 2 bottles of mineral water that they replace daily , before the housekeeping comes then it is charged for However the hotel staff is polite , helpful and do the best they can. The spa was nice and the ladies running it are very pleasant . If the management decides to properly maintain this hotel , it could truly be what it claims ...the best 4 star in Mussoorie. However as it currently stands I would say the hotel is more of a 2.5 star hotel at best. I was going to give the hotel a 2 star rating but am giving 3 purely for the location and view

  • Waste of Money on Presidential Suite

    by Rohtash G on August 3, 2017

  • valley view rooms

    by Niro77 on May 29, 2017

  • Valley view

    by DrPremChandwani on May 26, 2017

  • Families traveling together should ask for the 2nd floor terrace rooms

    by TravelIndia21 on May 13, 2017

  • Kindly update your service when you pay this much your traiff so update everything

    by ddivyad on March 9, 2017

Hotel Amenities

  • Safety & Security

  • 24-Hour Security
  • Outdoors

  • Indoor Parking
  • Transportation Service
  • Services

  • LCD / Projector
  • Business center
  • Travel counter
  • Car Rental
  • Fax Machine
  • Lounge
  • Front desk
  • WIFI
  • Laundry facilities
  • Parking
  • 24-Hour Front Desk
  • Airport Shuttle (surcharge)
  • Room service
  • Photocopy
  • Currency exchange
  • Beauty Parlour
  • Wake up service/Alarm clock
  • Dining

  • Patisserie Shop
  • Restaurant
  • Food & Beverages

  • Coffee shop or cafe
  • General

  • Newspaper
  • Gardens
  • Conference Room
  • Health club
  • Others

  • Kids Play Area
  • Media & Entertainment

  • Internet Access
  • Telephone
  • Activities

  • Pool Table
  • Gym
  • Full Services Health Spa

Hotel Policies

  • Check-in
    From 2:00 PM
  • Check-out
    Until 11:00 AM
  • Rooms
    39
  • Floors
    5
  • Cancellation/prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Yatra.com will not be responsible for any service issues at the hotel

FAQS

  • How do I know my reservation was booked?

    You will receive an SMS and email on confirmation of your hotel booking.

  • Do I need to confirm my reservation?

    There is no need to confirm your reservation. If you still feel you would like to verify that your reservation was made, you can do so by writing to our Customer Support Team or by contacting our customer services team.

  • How do I cancel/amend a hotel reservation?

    To cancel a booking log in to My Bookings section or call our call center on 955 5800 800(all networks).

  • Is there a cancellation policy for Hotels booked on Yatra?

    The cancellation policy for hotel bookings varies according to hotel and room type. For more information, please check the cancellation policy mentioned next to the price for the room type. If you are cancelling after the check-in date, there will be no refund. In all cases, you'll be charged a standard cancellation fee of Rs. 250 per booking over and above the hotel's own cancellation charges.

  • How do I pay for the gala dinner?

    Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.