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Hotel Madhuban Highlands

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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children
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Availability

Mussoorie

Wed, 31 May – Thu, 01 Jun (1 Night)  |  1 Room  |  1 Guest

Highlights

Amenities

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- | 1 Room
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children

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Reviews

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Overall Rating

3.8 / 5

(based on 4 review(s))

Rating Summary

  • Comfort4
  • Facilities Available4
  • Value for money4
  • 3.8
  • 4.0
  • 3.8
  • P

    Excellent!

    by PRATIK on 02-04-2016

    awesome experience.great hotel with great location.staff r very good n very friendly and were always ready to help.one most imp thing hotel have very good food. hreat view from our room.just one glitch that hotel is old so some door fitting should b changed (not to fixed). otherwise best experience.

  • V

    Very Good!

    by Vinay on 27-04-2015

    awesome experience.great hotel with great location.staff r very good n very friendly and were always ready to help.one most imp thing hotel have very good food. hreat view from our room.just one glitch that hotel is old so some door fitting should b changed (not to fixed). otherwise best experience.

  • I

    Poor!

    by Inderpreet Singh on 15-07-2014

    -ac not gud -spa only 2 staff n close at 5 pm

  • N

    Very Good!

    by NagaVenkataSunil Javvaji on 19-04-2014

    we had a short stay recently.... staff is excellent.. prompt service... always helpful and smiling... food is very good and priced normally... condition of the rooms and toilets wasnt that great... they could be cleaner



  • Overall Rating

    4.0 Hotel Madhuban Highlands

    (based on 264 reviews)

  • Traveller Rating

    • Terrible 26
    • Poor 20
    • Average 30
    • Very Good 84
    • Excellent 104
  • Rating Summary

    • Location 4.0
    • Sleep Quality 4.0
    • Rooms 4.0
    • Service 4.0
    • Value 4.0
    • Cleanliness 4.0

  • Beautiful views but badly maintained

    by jetsetgo06 on May 18, 2017

    We had initially booked a two room cottage and a valley view room, however were not happy with the cottage and spoke to the booking office in Dehradun . The staff agreed to let us all have valley view rooms and we were put up on the third floor in adjoining rooms with a nice balcony and gorgeous view. However the hotel is aged and had a lot of problems . Air conditioning was not working in all three rooms making it stuffy at night especially as the balcony needed to be kept closed due to monkeys. The bathrooms are very small and cramped and they overflow. Complained daily to reception and was advised daily that the problem is fixed but it was not. The food is good but the menu is limited and quite a few items mentioned are not available. Breakfast buffet has no variety with the same poori bhaji , paratha and eggs served all three days . Housekeeping was shoddy and amenities like toilet rolls etc were not replaced unless asked for . If you ask for the complimentary 2 bottles of mineral water that they replace daily , before the housekeeping comes then it is charged for However the hotel staff is polite , helpful and do the best they can. The spa was nice and the ladies running it are very pleasant . If the management decides to properly maintain this hotel , it could truly be what it claims ...the best 4 star in Mussoorie. However as it currently stands I would say the hotel is more of a 2.5 star hotel at best. I was going to give the hotel a 2 star rating but am giving 3 purely for the location and view

  • Good Hotel .. with Good service

    by TravelIndia21 on May 13, 2017

    Stayed here for 2 nights , it was overall a very good experience . The location is just right , amazing views from the balcony in the evening. Staff was courteous and took pretty good care of us . Overall a pleasent stay will stay again if i come back to mussoorie

  • Not satisfied with cleaning and standards of the room room and toilet was quite old needs refurbishments

    by amitmandiratta on April 24, 2017

    Not satisfied Not satisfied with cleaning and standards of the room room and toilet was quite old needs refurbishments room was smelling Ac temperature was not controlled dustbin was too old bed side tables were dirty

  • worst hotel

    by davindersinghmy on April 23, 2017

    very bad service , rooms smells though they gave us early check in but the service is very poor . a water bottle took then 40 mins to bring ,room were not cleaned even when i have told to clean before i came

  • "Very Bad Experience"

    by cutegirl2501 on April 19, 2017

    We booked this hotel for 2 nights but when we went for stay, they told us that we have booked the hotel for one night. We were 8 people and it was a long weekend so it was very difficult to find another room. They didnt mention it explicitly but we understood that due to corporate booking they have cancelled our booking. This is completely unethical. I would never recommend any one to go this hotel.

  • Families traveling together should ask for the 2nd floor terrace rooms

    by TravelIndia21 on May 13, 2017

  • Kindly update your service when you pay this much your traiff so update everything

    by ddivyad on March 9, 2017

  • rooms with view can be chosen.

    by sumitragoenka on December 28, 2016

  • honeymoon suits are good with balcony, sunny sight and bath tub etc.

    by Akhil R on September 27, 2016

  • If there are rooms not overlooking the Road, take them.

    by mukulchand on July 4, 2016

Hotel Amenities

  • Safety & Security

  • 24-Hour Security
  • Outdoors

  • Indoor Parking
  • Transportation Service
  • Services

  • LCD / Projector
  • Photocopy
  • Business center
  • Travel counter
  • Currency exchange
  • Car Rental
  • Beauty Parlour
  • Fax Machine
  • Lounge
  • Front desk
  • WIFI
  • Laundry facilities
  • Parking
  • 24-Hour Front Desk
  • Airport Shuttle (surcharge)
  • Wake up service/Alarm clock
  • Room service
  • Dining

  • Patisserie Shop
  • Restaurant
  • Food & Beverages

  • Coffee shop or cafe
  • General

  • Newspaper
  • Gardens
  • Conference Room
  • Health club
  • Activities

  • Full Services Health Spa
  • Pool Table
  • Gym
  • Others

  • Kids Play Area
  • Media & Entertainment

  • Internet Access
  • Telephone

Hotel Policies

  • Check-in
    From 2:00 PM
  • Check-out
    Until 11:00 AM
  • Rooms
    39
  • Floors
    5
  • Cancellation/prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Yatra.com will not be responsible for any service issues at the hotel

FAQS

  • How do I know my reservation was booked?

    You will receive an SMS and email on confirmation of your hotel booking.

  • Do I need to confirm my reservation?

    There is no need to confirm your reservation. If you still feel you would like to verify that your reservation was made, you can do so by writing to our Customer Support Team or by contacting our customer services team.

  • How do I cancel/amend a hotel reservation?

    To cancel a booking log in to My Bookings section or call our call center on 955 5800 800(all networks).

  • Is there a cancellation policy for Hotels booked on Yatra?

    The cancellation policy for hotel bookings varies according to hotel and room type. For more information, please check the cancellation policy mentioned next to the price for the room type. If you are cancelling after the check-in date, there will be no refund. In all cases, you'll be charged a standard cancellation fee of Rs. 250 per booking over and above the hotel's own cancellation charges.

  • How do I pay for the gala dinner?

    Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.