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Surbee Resorts

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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children
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Rating3.5, based on 43 Review(s) Price: Rs. 4,000

Mussoorie

Wed, 29 Nov – Thu, 30 Nov (1 Night)  |  1 Room  |  1 Guest

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- | 1 Room
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children
Room Type Inclusions & Amenities Total Price for 1 Night
Deluxe Room - Room Only Details

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  • Max:3 Adults &1 Children

Inclusions

  • Mineral Water

Amenities

  • Telephone

    Inclusions

    • Mineral Water

15 Rooms Left!

More Info

    Amenities

    • Telephone
Price for 1 Night
Rs. 4,000
Deluxe Room with Breakfast Details

View room image

  • Max:3 Adults &1 Children

Inclusions

  • Breakfast
  • Mineral Water

Amenities

  • Telephone

    Inclusions

    • Breakfast
    • Mineral Water

15 Rooms Left!

More Info

    Amenities

    • Telephone
Price for 1 Night
Rs. 4,500

Map View

Reviews

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Overall Rating

3.1 / 5

(based on 3 review(s))

Verified

Rating Summary

  • Comfort2
  • Cleanliness2
  • Facilities Available2
  • Staff Service2
  • Room2
  • Value for money2
  • Location2
  • 3.0
  • 3.0
  • 3.0
  • 3.0
  • 2.5
  • 2.5
  • 4.5
  • 1.4

    Poor!

    by nishith on May 22,2017

    What's Good: Location

    What needs to improve : Everything except location

  • $review.averageRating

    by Anjali on May 18,2017

    What's Good: Location

    What needs to improve : nothing



  • Overall Rating

    3.5 Surbee Resorts

    (based on 43 reviews)

  • Rating Summary


  • Nice room but maintenance poor

    by Mohit K on

    Rooms are good but maintenance of rooms was very bad. There were multiple problems in the room which took rigorous followup and one day to get resolved. Cooperation of staff was also not so good. Location is very outskirt of mussorie and it is near kemptee fall. Stay only if you have no other options left in mall road and you have planned most of the time to spend at kemptee fall. Meal provided was also average. Overall a very average resort.

  • Incentive Program of Group at Surbee Resort. But Need lot of Improvment

    by Pratyushwilltravel on

    I was at Surbee Resort from 3-6 Oct 2017. My group of 111 Pax checked in @ 4Oct 2017. for 02 Nights. The First thing i want to say that there food was awesome and tasty during our stay. Resort with Great View from rooms and from the restaurant also.. Its 06 Km before Kempty falls and Very close to Santura Devi Mandir and JW Mariott. The Staff in Kitchen and Service staff at Bar Counter were very helpful. Service from housekeeping was slow. It was well informed but they were very casual in there works. Overall Its Good Place to Stay. But don't expect Good and punctual Service.

  • Need Improvement

    by Poonam S on

    nO doubt the view was very beautifull .... we have enjoyed , alot but few facilities were not good , food was also not upto the mark , need more improvement rest ol is good staff is also good and cooperative .

  • Impromptu Visit to Mussorrie

    by Atul P on

    For the weekend of Holi we decided to have a short trip to Mussorrie. We were two families. Me, My wife and my sisters famiiy with one grown up kid. We drove down to Mussoorie on 11th. There was heavy traffic in Dehradoon city so we reached late by 3-20 PM. We had booked 2"Suite" rooms at the resort through a online hotel booking website. (I don't know if I can name the website so i am leaving it at that). Booking was confirmed. Check in was no problem at all. The property is easy to find. The rooms are in a form of cottage that are on different level which is approached by a central steps. Each Suite room is a double storey unit with lower unit having independent entry and a sit out balcony, and upper unit having entry from Upper area from rear. Room size are decent with one seating area, Bed area and a Big toilet with Dress area. What is not good is the quality of fixtures either in toilet, lighting etc. In one room the toilet door wasn't lockable from inside. The light wasn't sufficient (Too dim). The toilet fixture was leaking. The holi weekend saw snowfall in mussoorie so it was very cold. One does get decent hot water, however one has to waste almost half a bucket of cold water before hot water could come from taps. Also after one use it took at last 30 mins for heating up. The people are friendly however (Maybe because of very little occupancy) the food was not up to the mark. Many items listed in menu were unavailable. Also it took time to deliver the ordered food. Indian breakfast was nice. They did provide heaters in the room which was great comfort. All in all not a bad experience. Great property that needs professional handlers. Small things like having foot mats outside toilet or dress area, providing daily change of toiletries, serving warm water in those terribly cold days. Also there is no direct line to hotel. All the numbers are of the owners who stays in Delhi. So if you are outside roaming in the hills and wish to order some meals in advance its not easy to call the hotel and do it.

  • Don't even think to stay in this hotel, worst hospitality.

    by MKM707 on

    I have booked two cottages in this hotel on New year for family and friends, as Goibibo has ranked it under 4 star category. Well I made a biggest mistake by trusting Goibibo, They have charged as equal as 5 star luxury hotels, but when I checked in I noticed even the rooms in Govt Guest house which cost to you around Rs 400-500/- are far better then these cottages. Some Cottages are OK type, but most of them are not maintained and smells like hell, Broken doors, dust in rooms. Few cottages are very near to the road so one can't even sleep properly due to noise of vehicles. Food was OK.

No Reviews Found.

Hotel Amenities

  • Dining

  • Restaurant
  • Activities

  • Pool Table
  • Arcade/game room
  • Services

  • Room service
  • Parking
  • WIFI
  • Front desk
  • Banquet facilities
  • General

  • Conference Room

Hotel Policies

  • Check-in
    From 12:00 AM
  • Check-out
    Until 10:00 AM
  • Rooms
    44
  • Floors
    2
  • Cancellation/prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Yatra.com will not be responsible for any service issues at the hotel

FAQS

  • How do I know my reservation was booked?

    You will receive an SMS and email on confirmation of your hotel booking.

  • Do I need to confirm my reservation?

    There is no need to confirm your reservation. If you still feel you would like to verify that your reservation was made, you can do so by writing to our Customer Support Team or by contacting our customer services team.

  • How do I cancel/amend a hotel reservation?

    To cancel a booking log in to My Bookings section or call our call center on 955 5800 800(all networks).

  • Is there a cancellation policy for Hotels booked on Yatra?

    The cancellation policy for hotel bookings varies according to hotel and room type. For more information, please check the cancellation policy mentioned next to the price for the room type. If you are cancelling after the check-in date, there will be no refund. In all cases, you'll be charged a standard cancellation fee of Rs. 250 per booking over and above the hotel's own cancellation charges.

  • How do I pay for the gala dinner?

    Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.