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Mon, 13 Apr – Tue, 14 Apr (1 Night) | 1 Room | 1 Guest
by Yashvardhan on Jan 31,2019
What's Good: New year eve party
Reason For Rating : Everything good
by madhu on Jan 23,2019
What's Good: Breakfast the most
What needs to improve : Nothing
Reason For Rating : Nice food and very cleanly maintened
by A M on Jan 11,2019
What's Good: The hotel was our choice.. we liked everything but by your fault we were not accomadated.
What needs to improve : We having reached at mid night 1 o clock, we were made to wait for almost 1 hour and refused to give accodamation.
Reason For Rating : Please await summons from Mysore consumer court...
by Pankaj on Jan 02,2019
What's Good: I like everything. I feel the toiletries in the bath could have been more
What needs to improve : We were a family of 4 so 4 towels instead of 2 should have been given
Reason For Rating : The room was well done. Staff was friendly. Breakfast was a good spread. Kids ate breakfast very well
by Mohammed on Nov 20,2018
What's Good: Staffs and location
What needs to improve : Amenities
Reason For Rating : Room size ,toiletries and pool not up to the mark,hotel mentioned as 5 star but doesnt feel that way ...staffs were excellent
by Mohammad rizwan on Nov 08,2018
What's Good: very very good staff, room very very clean
Reason For Rating : excellent staff. rooms neat and clean. breakfast buffet also very very good.
by Arjun on Oct 04,2018
What's Good: Food
What needs to improve : The reception staff was little laid back. My luggage was transferred to my room after 45mins.
Reason For Rating : Stayed there for a night.Loved the ambience and food at their restaurant.
by Tanmoy on Apr 29,2018
What's Good: Clean
What needs to improve : Should have breakfast and without breakfast options as many people plans for morning Safari and they have to choose either. Good to have options.
Reason For Rating : Great ambience and cleanliness ! Staffs are so cooperative! Liked the way they arranged the breakfast. Rooms are also good and had a very comfortable sleep. Finally will say clean green and value pack deal with Yatra and Grand Mercure
by Shariff on Mar 31,2018
What's Good: Nothing
What needs to improve : We stayed for a night on 30th March. The hotel staff look very courteous by folding their hands and all but that is only for deception I guess . The flush stopped working from early morning and the hotel got it corrected after multiple calls and follow ups. While checking out I called up reception for picking up the luggage, was told he will send the person asap after that we were waiting and waiting and waiting ... and waiting for ever... Nobody turned up till 30 mins. I would not recommend any one to stay in Grand Mercure
Reason For Rating : We stayed for a night on 30th March. The hotel staff look very courteous by folding their hands and all but that is only for deception I guess . The flush stopped working from early morning and the hotel got it corrected after multiple calls and follow ups. While checking out I called up reception for picking up the luggage, was told he will send the person asap after that we were waiting and waiting and waiting ... and waiting for ever... Nobody turned up till 30 mins. I would not recommend any one to stay in Grand Mercure
by Palak on Feb 18,2018
What's Good: Not much
What needs to improve : Its a 4 star in disguise of a 5 star.
Reason For Rating : Not a 5 star property. Its 4 star quality service n food.
by SUDARSAN on Jan 04,2018
What's Good: Staff, Location
What needs to improve : Buffet are almost same everyday. Check In and Check out process is very lengthy.
Reason For Rating : Hotel ia good for family
by Nanyampalle on Aug 06,2017
What's Good: The staff behaviour staff are very good Avinash Dev and Rajamani good staff friendly
What needs to improve : Small rooms poor breakfast etc
by niranjan on Jun 07,2017
What's Good: The room and the room amenities with superb breakfast
by amjad on May 20,2017
by caetano on May 17,2017
What's Good: cleanliness
What needs to improve : nothing
by Kailash on May 02,2017
What's Good: Comfort, Luxury & Friendliness of Staff
What needs to improve : Nil
by Kailash on May 02,2017
What's Good: The overall proximity to the city center and the food
What needs to improve : Na
by guest on Jan 23,2017
What's Good: accessable to city
What needs to improve : staf not supportive
by Abhijeet on Jan 05,2017
What's Good: wonderful experiance
What needs to improve : cake quality is not good
by Praveen on Jan 04,2017
What's Good: Service, foods, clean, room decor. Hotel location, hotel facilities
by Ganesh on Dec 28,2016
What's Good: Nice service
What needs to improve : Small front lobby, not enough space to sit while you wait for check-in.
by sidharth on Dec 26,2016
What's Good: Courteous staff, amenities, buffet dinner
What needs to improve : there is a scope of improvement in restaurant service in peak hours.
by ANAND on Dec 25,2016
What's Good: Service, Food and Cleanliness
What needs to improve : In room complementary milk for tea/coffee is very limited, only possible for one cup of coffee as per Indian tea prefrences.
by Amit on Nov 28,2016
What's Good: Location and the friendly accommodating staff
What needs to improve : Rooms are a bit small
by KC1726 on
We had an amazing stay at the property. The hospitality was superb. They serve delicious food in the restaurant. The waitress Durga is so cooperative and very sweet. Highly recommended property. They have kids area, and nice view from rooftop. It's perfect for a family getaway.
by Sarah E on
I just have to say thank you to the manager Mr Kanchan Kymar for agreeing to give us a refund after checking in for 2 rooms. Unfortunately because of the Coronavirus the hotel shut the swimming pool, Gym, and the reception reducing the air conditioning and we came to our final destination just to relax before we get back to UK. When we discover that everythings was shut we decided to check into bigger hotel so we can have our space, so we booked the Raddison blu and moved the same evening.
by Saim-Arai on
Hotel is placed at a prime location. Staff is very courteous and supportive. We stay during the weekend. Food at the hotel is extremely satisfactory. They have buffet meal and has multiple varieties. Rooms were quite spacious. We stayed in a junior suite which had all the necessities. Although I have one complaint , hotel should improve in their first aid kit. We asked for swelling bandage and they didnt have that . On top of it they asked it would be charged. On questioned they said its the Accor policy, which was unacceptable. Keeping that aside we did enjoy our stay. Swimming pool on rooftop was a delight. View from the terrace was mesmerizing. I would rate 4.7/5 to the hotel only because of the first aid. Truly a recommended place to stay in Mysore.
by sharnford2015 on
Professional friendly check in , clean rooms good bathroom , almost empty pool area , reasonable but welcome small bar, buffet and ala carte restaurant serving great food -we had a very pleasant, enjoyable and hassle free stay .Not far from Palace , Zoo and other places of interest . Good team effort . They deserve the Cert of Excellence .
by Akshiha00 on
Hotel location near Mysore palace . Very good hotel . Staff good . Room clean bathroom clean restaurant food and beverage good. Pool area clean. Lobby fresh smell.laundry service very fast . Valet service good .hotel security helfull. Care parking facilities good.
by Ian L on March 1, 2020
by sav123t on February 13, 2020
by debs_dw on February 8, 2020
by Ushasivadas on February 8, 2020
by theresalwaysone on December 13, 2019