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Rating 3.5/ 5 , based on 191 Review(s)

Hotel Welcome Park, Nainital

Mon, 16 Dec – Tue, 17 Dec (1 Night)  |  1 Room  |  1 Guest

Reviews for Hotel Welcome Park

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Overall Rating

3.9 / 5

(based on 40 review(s))

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Rating Summary

  • Comfort40
  • Cleanliness31
  • Facilities Available40
  • Staff Service31
  • Room31
  • Value for money40
  • Location31
  • 3.9
  • 4.0
  • 3.6
  • 3.9
  • 4.1
  • 3.7
  • 4.2
  • 4.0

    Very Good!

    What's Good: Location

    What needs to improve : Hotel Facilities can be more better specially when we are paying more then 3000Rs a night.

    Reason For Rating : Make sure Hotel has hot water all the time in taps.

  • 2.7

    Average!

    What's Good: Location

    What needs to improve : Amenities

    Reason For Rating : Front desk people are arrogant

  • 2.7

    Average!

    What's Good: Room Service

    What needs to improve : Unprofessional

    Reason For Rating : Cost of Food is very High, Plain Dal Rs. 200/-. Not Hot Water from 1pm and at the in the Cool Winter of -1C night it was very Bad experience. Average Facilities

  • 3.6

    Very Good!

    What's Good: Only room

    What needs to improve : Location

    Reason For Rating : Improve

  • 4.9

    Excellent!

    What needs to improve : Wifi facility

    Reason For Rating : Service and hotel room was good

  • 4.1

    Very Good!

    What's Good: View !!

    What needs to improve : Need to improve Shuttle service till late night 12.

    Reason For Rating : View of the Hotel is very awsome ! What they need to improve is their Shuttle service which they stop providing from mall road early in the evening. This should last till 12 mid night as tourist love to Rome around mall road till late night viz is the main attraction and they/me face difficulty in coming back to hotel as the hotel is on steep hight.

  • 4.7

    Excellent!

    What's Good: location

    What needs to improve : wifi

    Reason For Rating : excellent

  • 3.6

    Very Good!

    What's Good: Location

    What needs to improve : Services

    Reason For Rating : Stayed earlier via too This time found services 2 points less

  • 4.0

    Very Good!

    What's Good: Hospitality

    What needs to improve : Lack of providing hot water

    Reason For Rating : The hotel management is very welcoming and provided a genuine information regarding the tourism. The service was very good

  • 4.4

    Very Good!

    What's Good: the view from the hotel room and the service

    What needs to improve : it's height

    Reason For Rating : The hotel is good and the service is good too. Just that the hotel is at a height, you would need a medium of transport to go up and down. However, it's not a problem since the hotel provides with their transport for dropping you down and getting you up again. Just that you may need to wait a little.

  • 5.0

    Excellent!

    What's Good: Good staff

    What needs to improve : Every thing fine

    Reason For Rating : Good hotel collection

  • 5.0

    Excellent!

    What's Good: good hotel

    What needs to improve : good hotel

    Reason For Rating : good hotel

  • 4.1

    Very Good!

    What's Good: Location and the view from room

    What needs to improve : Food

    Reason For Rating : Food quality can be improved

  • 3.7

    Very Good!

    What's Good: location

    What needs to improve : cleaniness

    Reason For Rating : it was ok but as we booked online so that we didnt get balcony room.

  • 5.0

    Excellent!

    Reason For Rating : Very nice

  • 3.7

    Very Good!

    What's Good: Views of Lake.

    What needs to improve : Food and amenities.

    Reason For Rating : Little bit costly hotel on mall Road. all lake facing rooms are awesome views of naini lake. Food service and quality is not at all good.

  • 4.0

    Very Good!

    Reason For Rating : .

  • 4.4

    Very Good!

    Reason For Rating : Facilities and veiw is good. Ok

  • 3.6

    Very Good!

    What's Good: Lake side view. Food.

    What needs to improve : Dullness of staff.

    Reason For Rating : 1. The hotel needs to improve its interaction level towards clients doing bookings through online portals. After booking i shared my booking details with the hotel over Whatsapp for confirmation, however didn't get any response. When I called their reception, i couldn't find any receptiveness from the hotel staff. 2. Hot water was not available after afternoon. 3. Toilette was smelly. 4. Toilette accessories were missing and staff was reluctant to provide the same. 5. Reception was less interactive. They were so dull, that can be replaced by computer automaton. This was my first visit to Nainital. During the period of stay, I spoke to reception people several times, seeking guidance in respect of taxis, site visits. Unfortunately, didn't get trustful advice. 6. It was good to know that they provide free pickup and drop from hotel (located at hill) to main road (down). However, this service too needs improvement. The driver was driving too rashly without considering the fact that they

  • 5.0

    Excellent!

    Reason For Rating : Awesome service

  • 4.3

    Very Good!

    What's Good: the room and location

    What needs to improve : wifi is not available and food is very expensive

    Reason For Rating : overall the experience is good the location of hotel is so nice ,staff is very cooperative

  • 3.0

    Average!

    What's Good: Playing area for kids

    What needs to improve : Bathroom

    Reason For Rating : NA

  • 3.0

    Average!

    What's Good: Garden

    What needs to improve : Exhaust in bathroom was noisy

    Reason For Rating : NA

  • 4.0

    Very Good!

    What's Good: Big rooms with amazing view.

    What needs to improve : Unavailability of hot water at all times.

    Reason For Rating : Need water geyser in the rooms. Kitchen could open a little earlier than 7am, atleast for tea/coffee.

  • 4.0

    Very Good!

    What's Good: Cleanliness, service

    Reason For Rating : Very Good Hotel

  • 2.6

    Average!

    What's Good: Location, lake view, courteous staff

    What needs to improve : Room quality, food, cleanliness, facilities

  • 3.6

    Very Good!

    What's Good: Everything except rude and unprofessional behaviour of staff Prayag Pathak

    What needs to improve : Unprofessional staff specially Prayag Pathak

  • 2.1

    Poor!

    What's Good: Location

    What needs to improve : Horrible service , basic amenities missing, room maintenance bad, overall a bad experience

  • 5.0

    Excellent!

  • 4.9

    Excellent!

  • 4.1

    Very Good!

  • 2.0

    Poor!

    What's Good: Pros: Very near to mall road but slightly on height. Hotel vehicle for drop and pickup from mall road till 9.30. Parking is available and safe. Good view to the lake. Cons: We stayed in room number 105 and 106. The rooms were not cleaned properly. Two blanket covers were dirty which was already used by earlier guests. They changed after we made complaint. The toilets are very dirty and they partially cleaned only when we made complaint loudly. The corridor was not cleaned and no Wi Fi in the rooms. You will get Wi Fi only in the reception area. Overall, the hotel is not worth of any star.

  • 1.0

    Poor!

    What's Good: Very bad Condition of Hotel and very behavior of hotel staff. i'll not recommend to

  • 5.0

    Excellent!

    What's Good: Nice Hotel and Excellent Location with nice Staff and good Food.. keep it up..Only exception is your Fruit Cream.. need to improve its quality...

  • 4.0

    Very Good!

    What's Good: Its a nice budget hotel on mall road with an amazing view of lake.

  • 3.3

    Average!

    What's Good: hotel is good,but over priced,in my opinion the price per should be atmost 3500 per day and hotel sould allow 24hr check in time or 12 pm check in and check out time,food quality was very good.

  • 4.0

    Very Good!

    What's Good: it was nice stay

  • 3.3

    Average!

    What's Good: overall good experience but still things like food especially breakfast items need improvement. Room service is good but room facilities are not not value for money.

  • 1.7

    Poor!

    What's Good: I have started making request for extra bed (already paid for that) at around 7:30 pm but unfortunately the same was provided at around 10:30 pm after so many follow ups. Moreover the blanket provided was of very dirty/poor quality.

  • 4.7

    Excellent!

    What's Good: hotel is excellent. rooms are very good.food is bit expensive

  • get a room on higher floors to enjoy the lake view and cool breeze.

    by TheDesiTraveller on August 8, 2018

  • Upper floor premium room for panoramic Lake view and luxury one for more spacious

    by Bhanu025 on May 4, 2018

  • open balcony room. all rooms are lake facing

    by prakashwaskar on May 23, 2017

  • Book a premium lake facing room which has an attached balcony.

    by Dr_Probal on October 13, 2016

  • Premium Rooms #s 202 to 207 offers Best Views

    by Hemenshah on October 3, 2016