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Book Rooms at Hotel Samrat - Prices Rs. 4299

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Room 1:
AdultsAbove 12 years
Children Below 12 years
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Rating 2.5/ 5 , based on 188 Review(s) Price: Rs. 4,299

Hotel Samrat, New Delhi

Tue, 30 Jul – Wed, 31 Jul (1 Night)  |  1 Room  |  1 Guest

Reviews

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Overall Rating

3.6 / 5

(based on 35 review(s))

Verified

Rating Summary

  • Comfort35
  • Cleanliness33
  • Facilities Available35
  • Staff Service33
  • Room33
  • Value for money35
  • Location33
  • 3.6
  • 3.2
  • 3.5
  • 3.5
  • 3.4
  • 3.5
  • 4.2
  • 1.9

    Poor!

    What's Good: breakfast

    What needs to improve : cleaniness

    Reason For Rating : There reception staff was rude and hotel is not clean

  • 2.3

    Poor!

    What's Good: allaregood

    What needs to improve : ilikethe stay time in hotel

    Reason For Rating : excellent arrangement sympathetic behaviour of the staff

  • 4.4

    Very Good!

    What's Good: location,spacious room with amenities

    Reason For Rating : services are good,staff is polite,just needs to add smile on face

  • 3.7

    Very Good!

    What's Good: Breakfast

    What needs to improve : AC cooling & room service

    Reason For Rating : AC was not working properly. Had complaned but no responce

  • 3.7

    Very Good!

    What's Good: Location

    What needs to improve : Housekeeking and front desk service

    Reason For Rating : Food is extremely good. Housekeeping need to be improved and also front desk service and politeness required.

  • 2.7

    Average!

    What's Good: Nothing

    What needs to improve : Pathetic house keeping. Rest rooms are dirty. No restaurant. Food is bad.

    Reason For Rating : Excepting that the rooms are spacious... it's absolutely unhygienic... Needs top to bottom spring cleaning. Absence of a GOOD kitchen is badly felt. Food is faaaaaar from being good.

  • 4.1

    Very Good!

    What's Good: Good service

    What needs to improve : Food was not good

    Reason For Rating : Good hotel

  • 4.7

    Excellent!

    What's Good: Its very conferrable in all

    What needs to improve : At time of checking tack lot of time

    Reason For Rating : its very GOOD

  • 5.0

    Excellent!

    What's Good: Needs renovation of rooms

    What needs to improve : All ok

    Reason For Rating : All good

  • 3.6

    Very Good!

    What's Good: Location

    What needs to improve : not clean

    Reason For Rating : Bathrooms and toilets are not maintained

  • 1.6

    Poor!

    What's Good: i did not like anything about this hotel and will not recommend to anyone but i will sue them for the sleepless night that i spent in the hotel due to the noise pollution

    What needs to improve : they are cheating people who book thru the app based

    Reason For Rating : they have music played till 3.30/4 am in the morning and we never slept full night as the room was vibrating and music was louder probably 100 decibles and above. The hotel manager was informed almost 10 times to reduce the volume but to our understanding the manager had no powers to do anything except say I am sorry . Action has to be taken against Hotel Samrat for accepting guests knowing that the club plays music till 4am regularly and guests are made scapegoats who do booking thru apps and stay over in the hotel.

  • 1.9

    Poor!

    What needs to improve : Very Wrost experiance to me .ac bedlamp and toilet flush pipe not working. somany cockroach in hotel .. play club not allow to hotel guest they told club is private not a hotel property

    Reason For Rating : Ac bed lamps and toilet flush pipe not working properly .. i saw somany cockroach there in hotel .hotel guest are not allowed in to playboy club specially single , they are saying this is private club not a hotel property . Wrost experiense to me .. i will not suggest to anyone

  • 2.7

    Average!

    What's Good: Nothing

    What needs to improve : Everything

    Reason For Rating : Allow it for delhi couples also.... they should increase the number of staff so dat customers shld nt have to wait for check in and check out

  • 2.9

    Average!

    What's Good: Location and ambiance

    What needs to improve : Staff response, checkin and checkout interaction, cleaning, hygiene

    Reason For Rating : Response from staff. Cleanliness and room maintenance

  • 4.6

    Excellent!

    What's Good: Everything right from check in to check out. Except in the restaurant for breakfast the staff needs to be slightly improve.

    Reason For Rating : Being a Govt. Hotel the services , cleanliness, food, etc was at its best. I am very happy having stayed in Samrat.

  • 4.3

    Very Good!

    What's Good: Tha staff is very helpful, polite and made my stay very comfortable.

    What needs to improve : Bathroom fixtures need replacement

    Reason For Rating : The bathroom fixtures need maintenance/replacement. Otherwise, an excellent stay.

  • 4.0

    Very Good!

    What's Good: Location, price, ambience

    What needs to improve : Lack of maintenance and professionalism; Typical GOV enterprise

    Reason For Rating : The reception was very unfriendly. There was a young boy who insisted on my aadhar card even while knowing that I am a Canadian citizen. He was not at all friendly. Had his manager not come by, I was looking at spending a night out in the elements even when having a reservation. There were cockroaches in the dining room during the breakfast. Food was tasty though.

  • 1.7

    Poor!

    What's Good: Nothing only its has PLAYBOY

    What needs to improve : Everthing

    Reason For Rating : Extremely bad... infact rooms are pathetic .. rats .. and lot other insects.. beds are hotrible .. staff is too outdated for hospitality not at all polite

  • 2.6

    Average!

    What's Good: Massive structure and location

    What needs to improve : Very low maintenance

    Reason For Rating : The hotel is very old and now displays apathy ! Its govt run maybe and oozes that attitude

  • 4.4

    Very Good!

    What needs to improve : More cleanliness required

    Reason For Rating : Hospitality and tje hotel is exactly in the heart of the city.

  • 3.4

    Average!

    Reason For Rating : Hotel was good. But breakfast was not good

  • 4.0

    Very Good!

    What's Good: Calm. Location

    What needs to improve : Service

    Reason For Rating : No rush

  • 2.6

    Average!

    What needs to improve : Local ids not allowed

    Reason For Rating : They don't allow local ids to check in. Reception staff is not well trained.

  • 5.0

    Excellent!

    What's Good: Nice

    What needs to improve : Swiming

  • 5.0

    Excellent!

    Reason For Rating : Best hotel

  • 5.0

    Excellent!

    What's Good: Very comfortable stay.

    What needs to improve : Lunch and dinner prices were a bit high.

    Reason For Rating : Excellent facilities provided.

  • 3.3

    Average!

    What's Good: Location

    What needs to improve : Atmosphere

    Reason For Rating : Average

  • 3.9

    Very Good!

    What's Good: Great location & ambiance

    What needs to improve : staff seemed keen for tips always

    Reason For Rating : Staff seemed keen for tips always

  • 4.0

    Very Good!

    What's Good: Location n food

    What needs to improve : Broken bathroom locks

    Reason For Rating : Good location n good food Good price for the location Broken bathroom lock Loud music suddenly in the night...thy have a night club too?

  • 3.6

    Very Good!

    What's Good: Location

    What needs to improve : No privacy....entering with master key.latches broken.

    Reason For Rating : Improve Maintenance . Put manual latches Security is a mustest. Maintain privacy

  • 1.0

    Poor!

    Reason For Rating : I need my refund. The hotel guy and yatra representative spoke with each other and assured me that i would get my refund.

  • 5.0

    Excellent!

    Reason For Rating : Awesome experience

  • 5.0

    Excellent!

    What's Good: Service

    What needs to improve : Nothing

    Reason For Rating : Very good experience

  • 4.0

    Very Good!

    What's Good: Good hotel. Breakfast was tasty with lot of varity

  • 4.3

    Very Good!

    What's Good: My over all experiece was great ! We stayed at the hotel only for a night . We arrived at the hotel at 12 midnight but the hotel staff made us very comfortable.

  • Check the rrom first, room no 211 was the worst ever stay in my life.

    by Baikal777 on May 5, 2019

  • avoid hotel altogether

    by DrNagpal on March 14, 2019

  • All wings are good. Take 3rd or upper floors only

    by Anil1050 on July 20, 2018

  • Best avoid the hotel... No question of a suggestion for room!!

    by Pankaj50 on June 16, 2018

  • Upper floors are better

    by veeke12 on April 7, 2018