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Rating 3.0/ 5 , based on 390 Review(s) Price: Rs. 2,490

Hotel Southern, New Delhi

Mon, 21 Oct – Tue, 22 Oct (1 Night)  |  1 Room  |  1 Guest

Reviews for Hotel Southern

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Overall Rating

3.7 / 5

(based on 85 review(s))

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Rating Summary

  • Comfort85
  • Cleanliness70
  • Facilities Available84
  • Staff Service70
  • Room69
  • Value for money83
  • Location69
  • 3.7
  • 3.7
  • 3.6
  • 3.8
  • 3.7
  • 3.7
  • 4.2
  • 3.3

    Average!

    What needs to improve : Good hotel

    Reason For Rating : Very good

  • 3.6

    Very Good!

    What needs to improve : LOCATION

    Reason For Rating : Specify that rooms will be given in nearby building and not main building.

  • 3.3

    Average!

    What's Good: Location, close to important landmarks

    What needs to improve : Locality is congested, all around places are dirty, auto parts showrooms all around

    Reason For Rating : Improve quality of bed sheets and towels

  • 3.0

    Average!

    What's Good: Arrangements are good

    What needs to improve : Arrangements are good

    Reason For Rating : Helpful if pickup is there, because there are lot of people who don't know Delhi.....also tour should be arranged by the hotel.

  • 2.6

    Average!

    What's Good: breakfast

    What needs to improve : Since I have not checked out, Hotel Staff was using my room.

    Reason For Rating : Lift, Clean floor

  • 4.0

    Very Good!

    What's Good: Good

    Reason For Rating : Good ambience

  • 4.9

    Excellent!

    What's Good: Tasty breakfast, neat housekeeping and attending smartly to our requirements

    What needs to improve : Location and value for money

    Reason For Rating : Comfortable room and easy access to metro

  • 1.0

    Poor!

    Reason For Rating : There is no responses from some hotels. But payment is made to you and finaly it is adviced to hotel

  • 3.7

    Very Good!

    What's Good: Location

    What needs to improve : Size

    Reason For Rating : We stayed in super delux room. Its very small in width. If you have to go to the other side of the bed, you have to almost scrap against the TV. The bathroom does not have any hooks for hanging clothes. Room service is satisfactory.

  • 1.4

    Poor!

    What's Good: Food is delicious

    What needs to improve : Everything except food

    Reason For Rating : Room roof walls filled with fungus that may lead to lung diseases. Broken floor became home for cockroaches. And un hygienic washroom with commode. Overall my experience warnd me not to suggest to any traveller.

  • 3.9

    Very Good!

    What's Good: Staff service and food

    What needs to improve : Rooms, cleanliness and toilets

    Reason For Rating : Toilet needs renovation. Bath towels were too dirty. Has to be replaced.

  • 3.7

    Very Good!

    What's Good: It is near to metro & market place.

    What needs to improve : Annex building entrance is not good.

    Reason For Rating : This time's stay was just ok. We had to ask for cleaning the bathroom after check in. Dinner was very spicy. Typically Andhra style.

  • 4.0

    Very Good!

    What's Good: Location and services

    What needs to improve : Food some times

    Reason For Rating : Food

  • 4.1

    Very Good!

    Reason For Rating : overall nice atmosphair..

  • 2.4

    Poor!

    Reason For Rating : Basically in the website Hotel is displaying one photo graph. Once you reach the hotel , they are sending the guests to the other hotels saying those hotels are their annexures . Those rooms are not good as sowing in the main hotel . They should stop this malpractice henceforth . Please take it up seriousy and prevent them such type of things in the future .

  • 3.7

    Very Good!

    What's Good: Food

    Reason For Rating : Inroom maintenance is needed like only one working bed lamp in the room; intercom not working. Otherwise the stay was all good. Hotel is neat and clean.

  • 3.0

    Average!

    What's Good: Location

    What needs to improve : Food

    Reason For Rating : Room is very conjusted &up to the mark

  • 4.5

    Very Good!

  • 3.9

    Very Good!

    What's Good: Service and South Indian Restaurant

    What needs to improve : Location..Too cramped. No facility for cabs to park and pick the clients..

    Reason For Rating : As it is mostly stayed by tourists the check-out time should be kept as 24 hrs.. to facilitate the customers...

  • 2.7

    Average!

    What's Good: Nothing

    What needs to improve : Bad service

    Reason For Rating : Yes, we had booked the room in a month in advance yet we hd to wait an hour to get the room and we din get the room in the property in which we had booked

  • 4.6

    Excellent!

    What's Good: Very good

    What needs to improve : Very good

    Reason For Rating : Very good hotel in midium budjet

  • 2.0

    Poor!

    Reason For Rating : we booked hotel 10days back, when we reached hotel they did not allot a room for us ...........

  • 4.1

    Very Good!

    What's Good: Ideal Location, South Indian Restaurant

    What needs to improve : No facility for parking.. cabs find difficult to pick-up

    Reason For Rating : Ideally located with reasonably good facilities... South Indian restaurant is a big boon for people travelling from South India...

  • 4.9

    Excellent!

    What's Good: Rooms and personalised service

    What needs to improve : Free restaurant breakfast

    Reason For Rating : It's a good south indian hotel in the heart of the city rooms are good service is good the free breakfast has okay south indian breakfast not up to the standards of my taste as I consider myself an excellent cook but for an ordinary individual it is good infact the paid breakfast restruant has delicacies which is not found even in South Indian restaurant

  • 3.1

    Average!

    Reason For Rating : Entry to the hotel is worst

  • 5.0

    Excellent!

    What's Good: Hospitality

    Reason For Rating : Good n clean..

  • 4.4

    Very Good!

    What's Good: Good Room s at new building

    What needs to improve : Rigid with customers

    Reason For Rating : Very good hotel. Nice location, good breakfast, excellent service. Room rent difference when you are booking online. If you ask the reception about the price difference,they immediately reply you to book online. Ha ha ha.

  • 4.7

    Excellent!

    What's Good: Clean & well maintained room

    What needs to improve : Amenities

    Reason For Rating : Clean & comfortable stay!

  • 4.3

    Very Good!

    What's Good: it was clean.

    What needs to improve : few lights of the hall was not working

    Reason For Rating : It was pretty decent hotel. our super deluxe room was amazing and their prices are reasonable.

  • 3.9

    Very Good!

    What's Good: Good location..good restaurant

    What needs to improve : Under-construction hence dusty

    Reason For Rating : We were accomodated in a adjacent block which was under construction

  • 3.9

    Very Good!

    What's Good: South indian food

    What needs to improve : Rooms are small.

    Reason For Rating : For South Indians it is a good hotel. Good for family stay.

  • 4.1

    Very Good!

    What's Good: Staff and facility

    What needs to improve : Breakfast was only south Indian and no other option was available.

    Reason For Rating : Hotel staff was good

  • 5.0

    Excellent!

    Reason For Rating : Excellent

  • 5.0

    Excellent!

    What's Good: Location

    What needs to improve : Front office staff response at times

    Reason For Rating : Yes I recommend

  • 4.3

    Very Good!

    What's Good: Service of the staff

    What needs to improve : Nothing

    Reason For Rating : Service was very excellent. Neat and clean rooms. Tasty food.

  • 4.4

    Very Good!

    Reason For Rating : Good service but only drawback is there is no wifi

  • 3.9

    Very Good!

    What's Good: Location

    What needs to improve : Staff

    Reason For Rating : Very Poor Service... AC was not working on last day..

  • 2.1

    Poor!

    What's Good: Good

    What needs to improve : Good

    Reason For Rating : Outstanding

  • 5.0

    Excellent!

    Reason For Rating : Excellent hotel

  • 4.0

    Very Good!

    What's Good: Breakfast

    What needs to improve : Second branch

    Reason For Rating : It was good and clean

  • 2.4

    Poor!

    What's Good: Food

    What needs to improve : Room quality

    Reason For Rating : Rooms are not good in other buildings other than the main building. Even executive rooms are dirty, even sighted a rat.

  • 3.3

    Average!

    What's Good: Centrally located and good connectivity to other places

    What needs to improve : Poor maintenance

    Reason For Rating : Maintenance of rooms is very bad. Stale air and dust mites. Toilets to be more clean and no tissue rolls provided in toilet The overall maintenance is bad

  • 1.9

    Poor!

    What's Good: Located in good location.

    What needs to improve : Power cuts and low quality food and low quality rooms.

    Reason For Rating : Hotel Southern hotel has poor hotel management overall. Frequent Power cuts during the night stay and very low quality breakfast was provided. Overall, the Hotel southern is not a good hotel to stay at.

  • 5.0

    Excellent!

    What's Good: Heart of the city

    What needs to improve : Nothing

    Reason For Rating : Satisfied

  • 4.3

    Very Good!

    What's Good: Location, cleanliness, facilities, food

    What needs to improve : rooms are smaller.

    Reason For Rating : We had a pleasant stay at Hotel Southern in Karol bagh New Delhi. It has all necessary amenities and conveniences on premises. The rooms are very clean but little smaller than we would like. However, they have efficient use of space. The food and tea/coffee in hotel restaurant is very delicious (especially for South Indian palette) . They have convenient early or late check-in/checkout options along with cloak room for nominal charge. We enjoyed our two night stay. It is a convenient option to those using their travel/tour packages.

  • 2.3

    Poor!

    What's Good: Proximity to Karol baug market

    What needs to improve : Very poor service

    Reason For Rating : Bath room towels not clean, torn. Asked to change. No response. For breakfast coupons you have to beg for the same. That too being shuttled from one desk to another desk - with remarks "go and ask there" - "go and ask there" Before finishing the breakfast, plates are being removed. etc etc

  • 3.0

    Average!

    What's Good: South Indian restaurant

    What needs to improve : House keeping needs to be proactive in cleaning rooms n changing bed sheets rather than waiting for customers to complain n then react

    Reason For Rating : Room was dusty when we came in as construction work was going on in d building..bed sheets n cushion covers seemed unchanged with some stains n hair strands on cushion . after telling a couple of times housekeeping put fresh bedsheets in front of us...n cleaned d room... otherwise hotel stuff was courteous.. best part is d south Indian restaurant n d tasty food n they run their own travels n sight seeing . So it is convenient

  • 4.0

    Very Good!

    What's Good: Location

    What needs to improve : Travel desk

    Reason For Rating : Overall good experience except the travel desk lady is very rude.

  • 4.6

    Excellent!

    What's Good: Cleanliness

    What needs to improve : Complimentary breakfast - average

    Reason For Rating : Convenient location. Clean rooms. Good service.

  • 4.9

    Excellent!

    Reason For Rating : Good family hotel to stay

  • 4.3

    Very Good!

    What's Good: Courteous service

    What needs to improve : Air conditioning is not there

    Reason For Rating : Good stay . People are courteous.

  • 4.6

    Excellent!

    What's Good: Cleaning

    What needs to improve : Only South Indian Food available

    Reason For Rating : Nice Stay

  • 5.0

    Excellent!

    What's Good: Everything is good

    Reason For Rating : Good Room,and staffs are very supportive

  • 4.1

    Very Good!

    What's Good: Access

    What needs to improve : Nothing

    Reason For Rating : Good location. Connectivity and good service.travels attached

  • 1.7

    Poor!

    What's Good: Nothing...only staffs seems good behavior

    What needs to improve : rooms & service & facility

    Reason For Rating : Hotel rooms not at all upto the mark as per price with respect to other hotels near by area...pathetic room comparative price

  • 2.4

    Poor!

    What's Good: South indian Break fast

    What needs to improve : Room size very small rather very tiny

    Reason For Rating : Rooms are very small and not as shown in the picture. Not suitable for family stay. Not to be considered as star hotel. Room Facilities are not upto the mark. Feel expensive for the room standards. Good thing: Break fast is good if you love south indian foods. No other options than south indian. Another surprise was when we check in they take us to another neighbouring hotel with very poor enterance. After I object they gave me in hotel southern.

  • 5.0

    Excellent!

    What's Good: Courtesy

    What needs to improve : Nothing

    Reason For Rating : Very nice treatment. Happy to to stay.

  • 2.6

    Average!

    What's Good: South Indian Breakfast buffet

    What needs to improve : Inconsistencies in service

    Reason For Rating : Housekeeping is bad, washroom has a old stink, servers at the breakfast buffet are very indifferent, Lenin for the furniture at the buffet restaurant is stinking.

  • 5.0

    Excellent!

  • 5.0

    Excellent!

    What's Good: Everything

    What needs to improve : Nothing

  • 4.6

    Excellent!

    What's Good: good

    What needs to improve : good

  • 2.7

    Average!

    What needs to improve : Rooms are not cleaned regularly

  • 2.3

    Poor!

    What's Good: Location

    What needs to improve : House keeping

  • 2.4

    Poor!

    What's Good: Reception

    What needs to improve : Cleanliness

  • 3.1

    Average!

    What's Good: Ease of checkin and checkout, location

    What needs to improve : Can improve cleanliness especially bedsheets and pillows, curtains, can improve effectiveness of AC,, lack of cleanliness of entrance area

  • 2.7

    Average!

    What's Good: Location and the restaurant

    What needs to improve : Annexe rooms do not have windows

  • 3.9

    Very Good!

  • 5.0

    Excellent!

    What's Good: The food is top-notch

    What needs to improve : Wi-fi service could be better

  • 4.0

    Very Good!

    What's Good: Location

    What needs to improve : Differential treatment for those booked directly from the hotel andothers

  • 5.0

    Excellent!

  • 4.4

    Very Good!

    What's Good: Location and south Indian food

    What needs to improve : Staffs are expecting tips for each and every job they do. Management should give them better salary :)

  • 2.3

    Poor!

    What's Good: Although hotel is good in location, room services are bad. Toilet taps are leaking, no proper foot mat, toilet door is broken and infested. If there is adequate attention paid to the room infrastructure and services, H.Southern can be a real paradise

  • 4.7

    Excellent!

  • 3.3

    Average!

  • 1.0

    Poor!

    What's Good: I had very poor experience with the hotel, 1)In room I seen bed bugs, and when I complen to hotel management regarding this they given me another room on next day, I have to stay that night in same room with bed bugs. 2)bed lines was also not fress, and pillow cover was used not fresh

  • 3.0

    Average!

    What's Good: Nice location. Very close to Jhandewalan Metro. Reception guys were very helpful. A2B restaurant is good. Deluxe room is smaller in size, but comfortable. AC worked fine. Free buffet breakfast was good.

  • 4.0

    Very Good!

    What's Good: Please arrange to issue the Hotel Bill immediately as soon as we checked out. Otherwise mail the bill immediately.

  • 4.0

    Very Good!

  • 2.7

    Average!

    What's Good: no pickup from airport you people are not informed

  • 4.7

    Excellent!

    What's Good: It was very good and value for money, food was very good and we got pickup and drop to Delhi station by the hotel. This will be one of best hotel to stay at cheaper price. The hospitality was very good, people were very humble and immediate response for any request. I give 5 star rating for this hotel

  • 4.0

    Very Good!

    What's Good: As temparatures are dipped during my stay Southern Hotel New Delhi,the room heating system is not at al giving any warmth. Need to be improvedl

  • 3.7

    Very Good!

  • 2.0

    Poor!

    What's Good: Booked a standard double room. Upon arrival, no such room available, but given some room. Small and cramped room. In an adjoining building. No newspaper. No bedlight/nightlamp in the room. No drinking water. No exhaust fan in the bathroom and even no ventilator in the bathroom. So, all the smell and steam from the bathroom comes in to the room. Towels, though washed and ironed, are very hard to use. They are not at all soft. Thank God, the toiletries were good, the bed was good and the TV was excellent. Breakfast is OK. Limited. No Juice, No cereals. Only Upma, Idly and Vada. Coffee or Tea. (Of course, chutney and sambar were there!!!). No bill given at the time of check out. The counter guy says that they will not give any printed bill for those booked online ! Strange and stupid. No where I got this sort of answer. Despite asking and explaining things to that chap, he finally says that the bill would be emailed. Even after, two days of leaving Delhi, the promised e-Bill has not arrived. The helpers are lousy lot. They are there only for asking tips. Four fellows swoop on the two small suitcases and one handbag. Totally forgettable experience. Much better hotels are available in and around Karol Bagh. My personal suggestion - Avoid, if you can. But, OK for one night, if you are not used to certain standards. No big deal.

  • 5.0

    Excellent!

    What's Good: Comfortable stay and homely feeling. Food is excellent.

  • 4.3

    Very Good!

    What's Good: it was a comfortable stay, clean room, with good room service at the earliest time. the only problem was that the restaurant serves only veg food. overall comfortable stay

  • Dont go for rooms facing the main road

    by AKADAS on May 19, 2019

  • Family Suite was little small. less walking space.

    by Passport52730634014 on April 15, 2019

  • over all every thing is excellent

    by Departure11385432140 on December 30, 2018

  • No Door Mats were there Outside the Washroom

    by Climber41650768978 on December 9, 2018

  • Nice and delicious for or servants are brilliant .

    by Connector57787903941 on December 8, 2018