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Book Rooms at WelcomHotel Dwarka, New Delhi - ITC Hotel Group - Prices Rs. 8200

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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
Children Below 12 years
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Room 1:
AdultsAbove 12 years
Children Below 12 years
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Rating 4.5/ 5 , based on 2997 Review(s) Price: Rs. 6,800

WelcomHotel Dwarka, New Delhi - ITC Hotel Group, New Delhi

Mon, 30 Sep – Tue, 01 Oct (1 Night)  |  1 Room  |  1 Guest

Reviews for WelcomHotel Dwarka, New Delhi - ITC Hotel Group

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Overall Rating

4.2 / 5

(based on 205 review(s))

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Rating Summary

  • Comfort205
  • Cleanliness189
  • Facilities Available203
  • Staff Service189
  • Room189
  • Value for money203
  • Location189
  • 4.3
  • 4.4
  • 4.1
  • 4.2
  • 4.4
  • 4.1
  • 4.0
  • 3.7

    Very Good!

    What needs to improve : Nothing

    Reason For Rating : Must sgow all details before booking .like scurity amount required etc.

  • 5.0

    Excellent!

    What's Good: every thing

    What needs to improve : nothing

    Reason For Rating : every thing great

  • 4.9

    Excellent!

    What's Good: A nice place to stay

    What needs to improve : Everything was good

    Reason For Rating : Everything was perfect the hotel was awesome and the staff was very co-opreative

  • 4.0

    Very Good!

    What's Good: Main entrance

    What needs to improve : Breakfast

    Reason For Rating : Easy convey good service

  • 5.0

    Excellent!

    What's Good: Food

    What needs to improve : WIFI

    Reason For Rating : Good Food, Rooms & Staff

  • 4.0

    Very Good!

    Reason For Rating : Rooms are huge and its a great hotel

  • 4.6

    Excellent!

    What's Good: Ambience

    What needs to improve : Its location

    Reason For Rating : Ambience

  • 4.1

    Very Good!

    What's Good: Its was good experiance

    Reason For Rating : Good hospitality

  • 5.0

    Excellent!

  • 3.7

    Very Good!

    What's Good: Location and Ambience

    What needs to improve : Food.

    Reason For Rating : The stay was good, i mistakenly choose smoking room and when i entered the room it was all smell of Cigarette. My wife doesnt like that smell. Well i did request for change or room they informed me thats the only room available and also did not provide any room freshner to get rid of the smell. The hair dryer provided whose plastic was already melted due to heat, it was operational but could pose a risk. The flush water keeps leaking and i had to adjust the flush buttons again and again for stopping the water leakage. Breakfast was ok. Though some bad experiences but i would say the overall stay was decent with few hiccups which i wanted to highlight.

  • 2.9

    Average!

    What's Good: Staff

    What needs to improve : No steam and shauna in health club

    Reason For Rating : Keep on giving regular better price than others

  • 4.7

    Excellent!

    What's Good: Room

    What needs to improve : Nothing

    Reason For Rating : Nice hotel. Friendly staff. Location near metro. Big rooms.

  • 3.0

    Average!

    What's Good: nothing

    What needs to improve : rooms are not good

    Reason For Rating : don't know but room are not good and there is no refrigerator

  • 5.0

    Excellent!

    What's Good: Spacious rooms

    What needs to improve : Nothing

    Reason For Rating : Awesome staff luxury rooms fantastic stay ...

  • 5.0

    Excellent!

    What's Good: The cleanlisess.......The Spread...The neat bed

    What needs to improve : location...cleanliness.......food and the bar stock

    Reason For Rating : Nice ambience,,,,,,,nice spreads

  • 4.0

    Very Good!

    Reason For Rating : Good hotel

  • 4.9

    Excellent!

    What's Good: It was good

    Reason For Rating : Very good hospitality

  • 4.0

    Very Good!

    What's Good: Very good rooms & overall service

    What needs to improve : Everything is good

    Reason For Rating : Fvery good hotel

  • 4.7

    Excellent!

    What's Good: Location and service . Cleanliness

    What needs to improve : Breakfast should have more items in non veg, rooms should have carpet.

    Reason For Rating : Its proximity to airport and local markets Rooms cleanliness Nd prompt service Crteous staffs n managemnt.

  • 4.1

    Very Good!

    What's Good: good room location staff

    What needs to improve : breakfast variety

    Reason For Rating : good hotel, cordial staff

  • 4.6

    Excellent!

    What's Good: View from the room

    What needs to improve :

    Reason For Rating : Too crowded in morning at check out time

  • 3.7

    Very Good!

    What's Good: Good staff

    What needs to improve : Location

    Reason For Rating : To give real 5star feels

  • 4.6

    Excellent!

    What's Good: Cleanliness

    What needs to improve : Lift

  • 5.0

    Excellent!

    What's Good: Nice desk staff, and great support staff. Mr. Saurabh from your desk was a lovely and great asset to your holiday

    Reason For Rating : Nice staff and good ambience.

  • 5.0

    Excellent!

    What's Good: Great service with smooth check in by Rohit at the front desk, And a big thank you to sushi and Naman at the Shanghai bar and restaurant for making our night even more special overall a

    Reason For Rating : Great service provided by Rohit at the front desk while check in, and a big thank you to sushi and Naman at the Shanghai bar and restaurant for making our Night and occasion special. Overall a very comfortable stay the itc property.

  • 4.6

    Excellent!

    What's Good: Breakfast,room location

    What needs to improve : Mid Night Fire Alarm - In Non smoking Room. Expensive Food Menu

    Reason For Rating : Food Menu too Expensive

  • 2.6

    Average!

    What's Good: the hotel is way below the standards of ITC and not at all value for money

    What needs to improve : the hotel is way below the standards of ITC and not at all value for money

    Reason For Rating : The hotel is not as per the standard of ITC.

  • 5.0

    Excellent!

    What's Good: Every thing

    Reason For Rating : Awesome everyrhing

  • 5.0

    Excellent!

    What's Good: Ambience

    What needs to improve : Clean

    Reason For Rating : Good ambience at a reasonable rate

  • 5.0

    Excellent!

    Reason For Rating : Excellect to stay

  • 3.3

    Average!

    What's Good: Ambience

    What needs to improve : Service and commitments

    Reason For Rating : The service team needs to respond faster. They're too slow.

  • 4.0

    Very Good!

    What's Good: Its a nice hotel but basis room and infra i would rate it as 4 star hotel.

    What needs to improve : .

    Reason For Rating : I would rate it as 4 star hotel not 5 star basis infra.

  • 4.9

    Excellent!

    What's Good: Everything was good

    What needs to improve : Waiting time for check in

    Reason For Rating : Perfect locations perfect room and perfect room service

  • 3.1

    Average!

    What needs to improve : Nothing

    Reason For Rating : By limiting the submission of id proofs, and hassel free check in service.

  • 4.9

    Excellent!

    What's Good: Comforyable stay

    What needs to improve : Restaurant charges

    Reason For Rating : Comfortable stay good ambience and good service

  • 4.0

    Very Good!

    What needs to improve : Location

    Reason For Rating : Best rates and facility

  • 4.4

    Very Good!

    What's Good: Room space and breakfast

    What needs to improve : Location

    Reason For Rating : Stay was very comfortable. You cant get anything better in this price in Delhi. Room are very spacious and lively.

  • 3.6

    Very Good!

    What's Good: The hotel ambience is good but the services like wifi is not good enough. The internet kept disconnecting very often.

    What needs to improve : Wifi was not working properly.

    Reason For Rating : No comments.

  • 5.0

    Excellent!

    What's Good: cleanliness

    What needs to improve : cleanliness

    Reason For Rating : ITC is a very well maintained property and so is this.

  • 4.0

    Very Good!

    What's Good: Nice and clean, customer oriented, good service.. Booking process was smooth... Found price competitive than other hotel booking apps.. customer experience good

    What needs to improve : Nothing as such

    Reason For Rating : Seems to be OK... Will let you know in case of requirements

  • 4.9

    Excellent!

    Reason For Rating : Great service

  • 4.4

    Very Good!

    What's Good: Everything

    What needs to improve : Price is little bit higher

    Reason For Rating : Awsm stay

  • 4.0

    Very Good!

    What's Good: The overall experience was good

    What needs to improve : I told you

    Reason For Rating : The breakfast was good. It was the toilet fixture that were bad especially the shower.

  • 4.7

    Excellent!

    What's Good: Very friendly staff and a very positive attitude of the staff.

    What needs to improve : Everything was Fine. Nothing to complain.

    Reason For Rating : Very courteous and friendly staff. Good rooms. Food was good. Enjoyed my stay at the Hotel and would book on my next visit too.

  • 5.0

    Excellent!

    What's Good: All are good

    What needs to improve : All were good

    Reason For Rating : Clean room and good sevices

  • 2.4

    Poor!

    What's Good: 3

    Reason For Rating : 31

  • 5.0

    Excellent!

    What's Good: Ambiance , luxury and staff politeness

    What needs to improve : Breakfast

    Reason For Rating : It's branch of ITC so there shouldn't be any doubt before booking.

  • 3.9

    Very Good!

    What's Good: Location & ambiance

    What needs to improve : Insufficient toiletries - delayed breakfast service

    Reason For Rating : Fast & flexible check-in & check-out.

  • 4.9

    Excellent!

    What's Good: Ambience and service

    What needs to improve : Location

    Reason For Rating : Good ambience

  • 4.4

    Very Good!

    Reason For Rating : Very nice hotel, though the dining options were on an expensive side really like the service and rooms provided

  • 3.7

    Very Good!

    What's Good: Breakfast spread was good. The restaurants in hotel were good.

    What needs to improve : Staff were not aware about their hotel policies anf rules

    Reason For Rating : The hotel doesnt gives a feeling of a 5 star hotel. All majority of the staffs are not aware about the hotel's policies.

  • 4.0

    Very Good!

    What's Good: Ambience

    What needs to improve : Nothing

    Reason For Rating : Awasome

  • 4.0

    Very Good!

    What's Good: Staff was good. Location was also good and room was nice and clan.

    What needs to improve : Could not go to different floors to see other family members as access card does not work for other floors in the lifts. Had to ask reception for temporary access each time.

    Reason For Rating : When checking in to the hotel, the hotel staff were initially unable to find our booking.

  • 4.9

    Excellent!

    What's Good: Location, Ambience, Friendly Staff, Breakfast

    What needs to improve : Nothing

    Reason For Rating : I had a stay of 3 nights and 4 days At ITC WelcomHotel Dwarka and it was a very pleasant stay for my and my wife. Mr. Gaurav took great care of the request we made and the hotel staff surprised us with a honey moon cake! At Breakfast Buffet, Mr. Janardan took great care of our requirements. Indeed a great stay with superb facilities at the prime property with international airport and gurgaon at close vicinity. I highly recommend it to anyone who wishes to have a comfortable and memorable stay at a 5 Star Property. Keep it Up!

  • 4.7

    Excellent!

    What's Good: Room

    What needs to improve : Breakfast - no table was available And no one has take pain to provide

    Reason For Rating : Just

  • 4.0

    Very Good!

    What's Good: Environments

    What needs to improve : Nothing

    Reason For Rating : good hotel

  • 4.0

    Very Good!

    What's Good: Good

    What needs to improve : Food

    Reason For Rating : Good

  • 4.0

    Very Good!

    What's Good: Ambience

    What needs to improve : As such nothing, its a good property

    Reason For Rating : Good property

  • 5.0

    Excellent!

    What's Good: View and cleninness

    What needs to improve : Everything is good

    Reason For Rating : Room and service both

  • 4.6

    Excellent!

    What's Good: Every thing was awesome

    What needs to improve : The price is little bit higher

    Reason For Rating : Had a great experience.....

  • 5.0

    Excellent!

    What's Good: The comfort zone, hospitality, prompt response to any kind of service needs makes this place a value for money & true reward of luxury at the same time. My personal experience with the staff at ITC Welcome Dwarka is always good.

    What needs to improve : The comfort zone, hospitality, prompt response to any kind of service needs makes this place a value for money & true reward of luxury at the same time. My personal experience with the staff at ITC Welcome Dwarka is always good.

    Reason For Rating : The comfort zone, hospitality, prompt response to any kind of service needs makes this place a value for money & true reward of luxury at the same time. My personal experience with the staff at ITC Welcome Dwarka is always good.

  • 3.7

    Very Good!

    Reason For Rating : Good facility and service

  • 5.0

    Excellent!

    What's Good: nice

    What needs to improve : staff behaviour

    Reason For Rating : nice stay ...

  • 3.9

    Very Good!

    What's Good: Its a value for money hotel,if you can get it for the right price.

    What needs to improve : There is no entrance from mall to the hotel.It's become old now,needs some renovation,probably in bathrooms.

    Reason For Rating : The toiletries need to be improved,previously I liked the Fiama de willis toiletries,now I don't like the new soap or shampoo.

  • 3.6

    Very Good!

    Reason For Rating : Good clean rooms and good service

  • 3.6

    Very Good!

    What's Good: Ambience

    What needs to improve : Staff behavier and toiletry

    Reason For Rating : Trend hotel staff

  • 5.0

    Excellent!

    What's Good: The staff was friendly and the rooms were comfortable

    What needs to improve : The location

    Reason For Rating : Everything was perfect

  • 4.9

    Excellent!

    What's Good: Superb room service and staff approach.

    What needs to improve : Food is too much expensive.

    Reason For Rating : Superb dinning and room was quite spacious.

  • 5.0

    Excellent!

  • 1.0

    Poor!

    Reason For Rating : MOST THIRD CLASS HOTEL.DON'T ALLOW VISITORS.NOT TO BE VISITED AGAIN

  • 4.7

    Excellent!

    What's Good: Hotel front desk staffs are very cooperative and courteous. Room is very good. Furbishongs

    What needs to improve : Warm welcome at the entry.Courteous front desk staff. Room size is big.Furbishings and maintenance are excellent.

    Reason For Rating : The front desk service and room service is prompt courteous. Room ambience is also attractive

  • 3.9

    Very Good!

    What's Good: Spacious room

    What needs to improve : Breakfast was very bad..so much crowd was there.. unmanageable by hotel staff

    Reason For Rating : By improving the staff and food.

  • 4.9

    Excellent!

    What's Good: Itc brand . New hotel

    What needs to improve : Nothing

    Reason For Rating : Very good hotel

  • 4.1

    Very Good!

    Reason For Rating : Good Facilities,Cleanliness and Staff Behaviour

  • 4.1

    Very Good!

    What's Good: Rooms were good

    What needs to improve : Nothing

    Reason For Rating : It was perfect

  • 4.7

    Excellent!

    Reason For Rating : Great hospitality

  • 4.4

    Very Good!

    What's Good: Comfort

    What needs to improve : All good

    Reason For Rating : Great loaction. Comfortable stay and amazong spacious rooms

  • 1.0

    Poor!

    What's Good: nothing

    What needs to improve : staff behaviour

    Reason For Rating : worst customer support service. We booked two smoking rooms for a party and they not allowed the hukka, liquor & Bluetooth music player inside the room.

  • 3.9

    Very Good!

    What's Good: Amenities

    What needs to improve : Elevator

    Reason For Rating : Room was clean and spacious but the hotel staf needs to work on their customer handling skills

  • 4.6

    Excellent!

    What needs to improve : All good

  • 4.9

    Excellent!

    What's Good: Ambience and staff

    What needs to improve : Hotel policys

    Reason For Rating : I loved it! But the only problem I faced is they didnt allowed outside liquor and they havent mentioned in their hotel policy also! I would request ITC team to update their hotel policys.

  • 4.0

    Very Good!

    What's Good: Price

    What needs to improve : Location

    Reason For Rating : Isolated good hotel near to metro station at reasonable price.

  • 4.7

    Excellent!

    What's Good: All except locations.

    What needs to improve : Location.

    Reason For Rating : Good hotel at price what paid.

  • 5.0

    Excellent!

    Reason For Rating : Excellent ambience and service.

  • 3.6

    Very Good!

    Reason For Rating : Rooms are old and need refurbishment

  • 4.6

    Excellent!

    What's Good: Rooms

    What needs to improve : Waiting

    Reason For Rating : Nice ambience.. my fav place to stay in delhi

  • 4.6

    Excellent!

    What's Good: Room..reception hall

    What needs to improve : Nothing

    Reason For Rating : Hotel location good.room space is excellent..

  • 4.0

    Very Good!

    Reason For Rating : well accommodation good staff.

  • 4.0

    Very Good!

    What's Good: Location

    Reason For Rating : Good hotel

  • 4.3

    Very Good!

    Reason For Rating : More polite room service would help

  • 4.3

    Very Good!

    What's Good: Good courteous staff

    What needs to improve : Nothing to quote

    Reason For Rating : No comments

  • 2.9

    Average!

    What's Good: Hotel room size is good

    What needs to improve : Attitude of the staff

    Reason For Rating : The Hotel cleanliness at stake I sincerly suggest the management track regularly and try to be honest to the Customers

  • 4.6

    Excellent!

    What's Good: Na

    What needs to improve : Na

    Reason For Rating : Na

  • 2.9

    Average!

    What needs to improve : Something in the maintenance seems missing. Have never had cleanliness issues at Welcomgroup

    Reason For Rating : The sheets were dirty. The TV didn't work despite having been attended by the maintenance team.

  • 4.3

    Very Good!

    What's Good: Nice property

    Reason For Rating : Good stay

  • 4.3

    Very Good!

    Reason For Rating : Thx

  • 4.6

    Excellent!

    What's Good: Staff food the Ambiance

    What needs to improve : Location is bit far from city and any township

    Reason For Rating : cooperative staff and warm welcome at any time and staff are very helpfull This make me comfortable to stay

  • 4.4

    Very Good!

    What's Good: Spacious room and food

    What needs to improve : Slow service

    Reason For Rating : Very beautiful place to stay, felt like a king staying there

  • 4.1

    Very Good!

    Reason For Rating : Room AC quality

  • 4.0

    Very Good!

    Reason For Rating : Great

  • 4.0

    Very Good!

    What's Good: Cleanliness

    What needs to improve : Too costly room service

    Reason For Rating : Don't have a mirror in the room. That was a problem.

  • 5.0

    Excellent!

    Reason For Rating : One and only one staff Mr. Simran sir

  • 5.0

    Excellent!

    What's Good: Room

    What needs to improve : Staff

    Reason For Rating : Best rooms

  • 4.6

    Excellent!

    What's Good: Clean comfortable

    What needs to improve : Nothing

    Reason For Rating : Good hotel great ambience

  • 4.4

    Very Good!

    What's Good: Everything except

    What needs to improve : Delay at concierge for cab in early morning

    Reason For Rating : Free upgrade and Excellent hospitality

  • 5.0

    Excellent!

    Reason For Rating : It was good stay. Thanks Yatra for facilating with good deal. Looking forward for more booking. Thanks.

  • 5.0

    Excellent!

    What's Good: Maintenance

    Reason For Rating : Fantastic receive Hotel maintenance

  • 4.3

    Very Good!

    What's Good: Location

    What needs to improve : No beef or pork in food menu

    Reason For Rating : Great location and amenities

  • 4.0

    Very Good!

    Reason For Rating : Good service

  • 4.0

    Very Good!

    What's Good: Spacious room

    Reason For Rating : Spacious room, nice breakfast, coooperative staff,

  • 5.0

    Excellent!

    What's Good: This hotel is well suited for view almost view of Delhi

    What needs to improve : I have no word about this comment

    Reason For Rating : Hospitality , employees are too good and no problem feel during the stay in welcome hotel with Hotel staff and Yatra .com as reserved the room .

  • 5.0

    Excellent!

    Reason For Rating : Comfortable stay

  • 4.7

    Excellent!

    What's Good: Ambience

    What needs to improve : Location

    Reason For Rating : Excellent hotel

  • 5.0

    Excellent!

    What's Good: Rooms and infrastructure

    What needs to improve : Nothing

    Reason For Rating : amazing room service and amazing and comfortable stay

  • 3.0

    Average!

    What's Good: Lobby

    What needs to improve : Maintainence

    Reason For Rating : Rooms were very dirty , we complaint also but there was no response,,,

  • 4.0

    Very Good!

    What's Good: Room size and amenities in Room

    What needs to improve : The rooms are faraway from Lift

    Reason For Rating : Nice place to relax overnight. Close to Airport. Breakfast is also great.

  • 4.0

    Very Good!

    What's Good: food

    What needs to improve : service

    Reason For Rating : good service

  • 4.9

    Excellent!

    What's Good: FANTASTIC

    What needs to improve : Nothing

    Reason For Rating : Excellent

  • 4.6

    Excellent!

    Reason For Rating : Thanks

  • 5.0

    Excellent!

    What's Good: Professional attitude of staff

    What needs to improve : Delay in check in due to non updating of online booking

    Reason For Rating : Cooperative and friendly behaviour of staff

  • 3.7

    Very Good!

    What's Good: Spacious Rooms. The F&B Service Team Leader Bitupon took very good care at the restaurant.

    What needs to improve : Lacked professionalism in a lot of areas.

    Reason For Rating : Breakfast Buffet is not as good as a 5 star hotel should have.

  • 3.6

    Very Good!

    What's Good: Good location

    What needs to improve : Staffs

    Reason For Rating : By doing prompt service and maintaining courtesy

  • 2.1

    Poor!

    What's Good: Nothing

    What needs to improve : Everything... Zero hospitality

    Reason For Rating : I booked the hotel in the afternoon, for my parents, for checkin same day late night. Upon arrival, my parents, were made to wait at the hotel (12:30 AM Midnight) saying that th3 Hoteliers didn't receive the booking details. We provided our booking copy still they didnt privide rooms until we made Yatra.Com to call them. Thereafter also lapse of almost 30 minutes they were provided room. Worst Experience Ever.

  • 2.7

    Average!

    What's Good: The room size

    What needs to improve : Staff at front desk

    Reason For Rating : The staff is very bad. Specially the staff at front desk who does check inn.

  • 4.9

    Excellent!

    Reason For Rating : Good and clean

  • 3.6

    Very Good!

    What's Good: the location

    What needs to improve : rooms

    Reason For Rating : They have some good rooms but i haven't got that as earlier that have given a good room in same catogory

  • 4.4

    Very Good!

    What's Good: Breakfast

    What needs to improve : Cleaniness in barhroom may be better

    Reason For Rating : Amazing stay

  • 5.0

    Excellent!

    What's Good: Every things like

    What needs to improve : Not say

    Reason For Rating : Very very nice

  • 4.4

    Very Good!

    Reason For Rating : Overall experience was goood.

  • 4.7

    Excellent!

    What's Good: everything

    What needs to improve : nothing

    Reason For Rating : wonderfull trip

  • 4.1

    Very Good!

    What needs to improve : Long check in time

    Reason For Rating : Good

  • 5.0

    Excellent!

    What's Good: All is well

    Reason For Rating : Very good hospitality, very good food

  • 3.7

    Very Good!

    Reason For Rating : Better maintenance and service

  • 4.0

    Very Good!

    What's Good: Room

    What needs to improve : Food

    Reason For Rating : Very good

  • 3.4

    Average!

    What's Good: not much

    What needs to improve : see list at the begining

    Reason For Rating : Better service, better food, don't live empty redrigirator, make up the room....and so on....

  • 4.9

    Excellent!

    What's Good: Loved everything about the place! Specially the warm welcome by the bell boy Sandeep.

    What needs to improve : Nothing that I didnt like

  • 3.7

    Very Good!

    What's Good: Room

    What needs to improve : I lose my watch

    Reason For Rating : Nice room

  • 2.4

    Poor!

    What's Good: Staff courteous, hotel was clean, food was good.

    What needs to improve : No hot water in the bathroom, and I was asked to upgrade to a better room for the hot water.

    Reason For Rating : No hot water and hotel staff wanted me to upgrade to a room with hot water. I was under the impression that this is a five star hotel?

  • 5.0

    Excellent!

    Reason For Rating : awesome

  • 3.1

    Average!

    What's Good: Improve water pressure

    What needs to improve : Oveall improvement required

    Reason For Rating : All new untrained staff

  • 3.3

    Average!

    What's Good: Location near metro

    What needs to improve : Staff and their services

    Reason For Rating : Very old property, unpleasant and delayed service at hotel

  • 5.0

    Excellent!

    What's Good: Location 5 mins. Walk from dwarka sec. 10 metro. And then my stay

    What needs to improve : Did not find anything worth not liking

    Reason For Rating : First of all brand itself makes you wonder what the hotel would be like. Ambience is stunning. Rooms are class. Customer service par excellence! Simply loved my stay there and looking forward for more stays.

  • 4.4

    Very Good!

    What's Good: Room Size and Layout

    What needs to improve : The bathroom fittings need a upgrade and more indian dishes in breakfast

    Reason For Rating : The room was nice and elegant. The staff was always on hand for any assistance. The only negative i felt was the breakfast. Other then that i thoroughly enjoyed my stay.

  • 4.0

    Very Good!

    What's Good: Clean

    What needs to improve : Lift Closed To Enter In Market

    Reason For Rating : Nice Place. Pleasant Stay

  • 4.3

    Very Good!

    What's Good: Nice ambience. Nice rooms and interiors. Nice bathroom. Very cooperative staff. Nice interiors and

    What needs to improve : Food very costly. Not value for money. Airport drop service is exhaustively priced.

    Reason For Rating : Good Hotel. Nice ambience. Nice to and cleanliness. Food very costly. Not value for money. Food quality is good

  • 3.9

    Very Good!

    What's Good: food is excellent

    What needs to improve : reaching hotel is little difficulty as it is not well mARKED

    Reason For Rating : stay and food was good staff is coperative and well trained.

  • 5.0

    Excellent!

    What's Good: Staff

    What needs to improve : Bathroom fittings

    Reason For Rating : Very nice

  • 3.3

    Average!

    What's Good: Rooms

    What needs to improve : Food and toiletries

    Reason For Rating : Food quality is not upto mark and toiletries quality need to be improved

  • 3.7

    Very Good!

    What's Good: Location

    Reason For Rating : Final quote including all the charges should be shown at the time of viewing

  • 4.6

    Excellent!

    Reason For Rating : San and spacious rooms.

  • 4.0

    Very Good!

    What's Good: Good

    What needs to improve : Good

    Reason For Rating : Good

  • 4.3

    Very Good!

    Reason For Rating : Gud hotel to stay

  • 2.9

    Average!

    What's Good: Its big

    What needs to improve : Many things specified in another comment box

    Reason For Rating : 5* for namesake. There is not a single aspect, be it staff attitude, quality of rooms, restaurant or room service which has the five star quality. Even some of the 4* hotels Ive stayed elsewhere provide far superior service. I Guess ITC is just harping on its brand value without taking any effort to create a 5* experience.

  • 5.0

    Excellent!

    What's Good: Every thing

    What needs to improve : Nothing

    Reason For Rating : One of the best place to stay in Delhi

  • 3.0

    Average!

    What's Good: Service was good

    What needs to improve : Cleanliness of the room

    Reason For Rating : Rooms were dirty and not clean.

  • 4.9

    Excellent!

    What's Good: everything

    What needs to improve : nothing

    Reason For Rating : Great hotel, very comfortable stay at an affordable price

  • 3.9

    Very Good!

    Reason For Rating : Good hotel and a very pleasant stay

  • 5.0

    Excellent!

    What's Good: Its was ITC property!!! Its enough

    Reason For Rating : Perfect leasure and luxurious stay ......

  • 4.1

    Very Good!

    Reason For Rating : Every room in bathtub

  • 4.9

    Excellent!

    What's Good: lobby

    What needs to improve : rooms

    Reason For Rating : Very nice

  • 3.6

    Very Good!

    What's Good: courteous staff and room size

    What needs to improve : too few lifts resulting in long wait.crowded breakfast room of pavillion 75.had to wait half hour to get a table.

    Reason For Rating : 1.Long Long wait time for lift. 2.Loooooong wait time for breakfast if you go after 930am.had to wait for half hour to get a breakfast tabl;e 3.very awakward height of tanle and chair in the room. 4.Helpful,courteous staff.It is the Management that needs to be improved and not staff. Will avoid staying at this hotel in future.

  • 4.1

    Very Good!

    What's Good: Good

    What needs to improve : Good

    Reason For Rating : Good

  • 3.7

    Very Good!

    What's Good: Staff and cleniness

    What needs to improve : Price too high

    Reason For Rating : It was good and plesent stay piece full place awesome

  • 4.3

    Very Good!

    What's Good: Service

    What needs to improve : All are good

    Reason For Rating : Good

  • 3.7

    Very Good!

    What's Good: Cleanliness of the hotel was really marvelling. Also,the staff was really polite.

    What needs to improve : Just one thing, AC of the room was not effective at all.

    Reason For Rating : Everything went hassle free. Thanks to Yatra. But the hotel AC wasnt really cooling the room properly. So i think that goes in for a minus point for the hotel. But as far as bookings were concerned, everything went smoothly. Thankyou Yatra.

  • 2.9

    Average!

    What's Good: Metro facilities

    What needs to improve : Asking for security deposit of huge amount

    Reason For Rating : They were asking for uncessary deposit of 8000 towards security deposit and were objecting on entry and we were delayed for our work due to this

  • 4.6

    Excellent!

    What's Good: Food

    What needs to improve : Nothing

    Reason For Rating : Good..

  • 4.3

    Very Good!

    What's Good: everything rooms is good staff is good

    Reason For Rating : its everything was good at hotel

  • 4.0

    Very Good!

    What's Good: Location

    What needs to improve : No signboard.

    Reason For Rating : Keeping the guest first.

  • 5.0

    Excellent!

    What's Good: Exelent

    What needs to improve : Cleannes

    Reason For Rating : Exelent

  • 4.7

    Excellent!

    What's Good: Everything :)

    What needs to improve : Room ac and air conditioning was not up to the mark

    Reason For Rating : Quick facilities nd good room service

  • 3.9

    Very Good!

    Reason For Rating : Room service' response time should be faster, rest all is quite fine. Tea received in room wasn't even okay. I mean paying 250/- for some "waterish kinda tea", I am not okay with it. Tea should contain, atleast,more of milk, if not anything else. Food taste can be made better, in that ala carte' restaurant down there in lobby.

  • 5.0

    Excellent!

    What's Good: Decoration

    What needs to improve : Too much security

    Reason For Rating : Easy to book website Competitive prices After service contact

  • 4.6

    Excellent!

    What's Good: Staff

    What needs to improve : No option for balcony or fresh air from outside

    Reason For Rating : Very good staff the best in world

  • 4.0

    Very Good!

    What's Good: Clean

    What needs to improve : None

    Reason For Rating : Very good

  • 4.7

    Excellent!

    What's Good: GOOD place cos it is clean

    What needs to improve : Location it is far from city

  • 4.7

    Excellent!

    What's Good: excellent service

    What needs to improve : none

  • 4.7

    Excellent!

    What's Good: Clean large rooms

    What needs to improve : Limited TV channels

  • 5.0

    Excellent!

  • 5.0

    Excellent!

  • 2.7

    Average!

  • 5.0

    Excellent!

  • 3.3

    Average!

    What's Good: Good food quality,

    What needs to improve : They have taken away my personal liquor bottle from my luggage. This is the first time in my life that my personal belongings were taken away in the name of hotel policy. Bad very bad. Though I have seen that bottles were supplied to other rooms by the hotel staff.

  • 3.1

    Average!

    What's Good: The rooms

    What needs to improve : The reception staff

  • 3.9

    Very Good!

    What's Good: Room size

    What needs to improve : Miss the lux feel

  • 5.0

    Excellent!

    What's Good: Hotel staff is very good Rooms are very nice

  • 2.6

    Average!

    What needs to improve : There is this siren in the room which keeps shouting every hour for no reason.

  • 4.1

    Very Good!

    What's Good: most of the things mainly behavior of the staff.

    What needs to improve : nothing as such

  • 4.6

    Excellent!

  • 4.6

    Excellent!

    What's Good: conveniently located at walking distance from Metro Station, Cleaniness, Cheerful welcoming staff

    What needs to improve : I left some of my clothes I was wearing at the time of checkin in the Almirah which I remembered after check out. I called the hotel who transferred my call to lost and found department. I talked to Mr. Mayank but he denied having found any cloth. They should have verified the CCTV footage of cleaning staff as I have kept my clothes and did not carried them back with me, so it must be found by hotel staff. Clothes could not vanish in thin air hence being a reputed hotel they should take some pain to locate my belongings.

    Reason For Rating : We arrived at hotel around 4 PM. Inquired at the reception about our room but they were unable to find booking in their system. I provided then booking confirmation ID and even after that they took half an hour more to validate the booking. My partner was not feeling well and inspire of my request, we were able to check in after one hour waiting. This kind of communication gap is simply not acceptable..

  • 3.0

    Average!

    Reason For Rating : The flight + hotel booking process was a breeze....the whole experience during booking this holiday was simple and straight forward....look forward to making more such holiday bookings if or my family in the future.

  • 5.0

    Excellent!

    What's Good: There was not enough facility for drivers so I think there should some facilities for drivers.

  • 2.7

    Average!

    What's Good: Front office staff during checkout is a switch off ...this is going on during my last 2 visits to the hotel. They are arrogant and senseless people.

  • 4.7

    Excellent!

  • 4.7

    Excellent!

  • 2.7

    Average!

  • 4.3

    Very Good!

    What's Good: NA

  • 4.3

    Very Good!

    What's Good: Gud Keep it up !!!!!!!

  • 1.0

    Poor!

    What's Good: It was really a sad experience to see the quality of services provided by the hotel Ac was not working from the time I checked in and just imagine till 11 pm in the night the maintenance activities were being carried out in my booked room.. was I there to watch their repair wrk .. unimaginable harassment with no courtesy to offer a replacement room.. despite my several request . . Breakfast : no courtesy to check with the guest for any last order ..simply just wipe the complete buffet and the you keep asking for stuff. I know it's 1030 but please have some courtesy to announce someway.. At departure: some pleasent exchange with roshan but time had gone and my whole experience and harassment couldn't be recovered .. complete waste of money. . I hope someone from the hotel reads this and refunds my hard earned money ..

  • 5.0

    Excellent!

    What's Good: ultimate, fantastic Total value of money

  • 5.0

    Excellent!

  • 5.0

    Excellent!

    What's Good: It was a pleasant journey and the facilities were very good by WelcomHotel

  • 5.0

    Excellent!

    What's Good: very very very good

  • 5.0

    Excellent!

  • 4.0

    Very Good!

  • "Rooms on the south side are quieter"

    by saurav161164 on August 7, 2019

  • Don't think either side has WOW feel to it...

    by Naman007 on July 16, 2019

  • Try to get closer to top floors and near elevators

    by Ankur N on July 16, 2019

  • Get a room on 11th floor if possible. One can get the best view of the city

    by S4464FVdeepakk on July 10, 2019

  • All rooms are very comfortable.

    by Inspiration24796 on June 23, 2019