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Book Rooms at WelcomHotel Dwarka, New Delhi - ITC Hotel Group - Prices Rs. 7700

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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
Children Below 12 years
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Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children
Rating 4.0/ 5 , based on 2468 Review(s) Price: Rs. 7,700

WelcomHotel Dwarka, New Delhi - ITC Hotel Group, New Delhi

Mon, 26 Nov – Tue, 27 Nov (1 Night)  |  1 Room  |  1 Guest

Reviews

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Overall Rating

4.1 / 5

(based on 98 review(s))

Verified

Rating Summary

  • Comfort98
  • Cleanliness84
  • Facilities Available98
  • Staff Service84
  • Room84
  • Value for money98
  • Location84
  • 4.2
  • 4.4
  • 4.0
  • 4.1
  • 4.2
  • 4.0
  • 4.0
  • 4.3

    Very Good!

    by Sundeep on Nov 10,2018

    What's Good: Location

    What needs to improve : No beef or pork in food menu

    Reason For Rating : Great location and amenities

  • 4.0

    Very Good!

    by Adam on Nov 09,2018

    Reason For Rating : Good service

  • 4.0

    Very Good!

    by manish on Nov 09,2018

    What's Good: Spacious room

    Reason For Rating : Spacious room, nice breakfast, coooperative staff,

  • 5.0

    Excellent!

    by ritender on Nov 08,2018

    What's Good: This hotel is well suited for view almost view of Delhi

    What needs to improve : I have no word about this comment

    Reason For Rating : Hospitality , employees are too good and no problem feel during the stay in welcome hotel with Hotel staff and Yatra .com as reserved the room .

  • 5.0

    Excellent!

    by Nisheed on Nov 08,2018

    Reason For Rating : Comfortable stay

  • 4.7

    Excellent!

    by KAMALPREET on Nov 08,2018

    What's Good: Ambience

    What needs to improve : Location

    Reason For Rating : Excellent hotel

  • 5.0

    Excellent!

    by jasmine on Nov 08,2018

    What's Good: Rooms and infrastructure

    What needs to improve : Nothing

    Reason For Rating : amazing room service and amazing and comfortable stay

  • 3.0

    Average!

    by Anil on Nov 08,2018

    What's Good: Lobby

    What needs to improve : Maintainence

    Reason For Rating : Rooms were very dirty , we complaint also but there was no response,,,

  • 4.0

    Very Good!

    by Valued Patron on Nov 06,2018

    What's Good: Room size and amenities in Room

    What needs to improve : The rooms are faraway from Lift

    Reason For Rating : Nice place to relax overnight. Close to Airport. Breakfast is also great.

  • 4.0

    Very Good!

    by Nikita on Nov 05,2018

    What's Good: food

    What needs to improve : service

    Reason For Rating : good service

  • 4.9

    Excellent!

    by Pradip on Oct 31,2018

    What's Good: FANTASTIC

    What needs to improve : Nothing

    Reason For Rating : Excellent

  • 4.6

    Excellent!

    by VIJAYSINGH on Oct 31,2018

    Reason For Rating : Thanks

  • 5.0

    Excellent!

    by Om on Oct 31,2018

    What's Good: Professional attitude of staff

    What needs to improve : Delay in check in due to non updating of online booking

    Reason For Rating : Cooperative and friendly behaviour of staff

  • 3.7

    Very Good!

    by Darpan on Oct 31,2018

    What's Good: Spacious Rooms. The F&B Service Team Leader Bitupon took very good care at the restaurant.

    What needs to improve : Lacked professionalism in a lot of areas.

    Reason For Rating : Breakfast Buffet is not as good as a 5 star hotel should have.

  • 3.6

    Very Good!

    by Ashish Kumar on Oct 30,2018

    What's Good: Good location

    What needs to improve : Staffs

    Reason For Rating : By doing prompt service and maintaining courtesy

  • 2.1

    Poor!

    by VIVEK on Oct 29,2018

    What's Good: Nothing

    What needs to improve : Everything... Zero hospitality

    Reason For Rating : I booked the hotel in the afternoon, for my parents, for checkin same day late night. Upon arrival, my parents, were made to wait at the hotel (12:30 AM Midnight) saying that th3 Hoteliers didn't receive the booking details. We provided our booking copy still they didnt privide rooms until we made Yatra.Com to call them. Thereafter also lapse of almost 30 minutes they were provided room. Worst Experience Ever.

  • 2.7

    Average!

    by karan on Oct 29,2018

    What's Good: The room size

    What needs to improve : Staff at front desk

    Reason For Rating : The staff is very bad. Specially the staff at front desk who does check inn.

  • 4.9

    Excellent!

    by guest on Oct 29,2018

    Reason For Rating : Good and clean

  • 3.6

    Very Good!

    by Guest on Oct 24,2018

    What's Good: the location

    What needs to improve : rooms

    Reason For Rating : They have some good rooms but i haven't got that as earlier that have given a good room in same catogory

  • 4.4

    Very Good!

    by RAHUL on Oct 24,2018

    What's Good: Breakfast

    What needs to improve : Cleaniness in barhroom may be better

    Reason For Rating : Amazing stay

  • 5.0

    Excellent!

    by Valued Patron on Oct 24,2018

    What's Good: Every things like

    What needs to improve : Not say

    Reason For Rating : Very very nice

  • 4.4

    Very Good!

    by Prashant on Oct 18,2018

    Reason For Rating : Overall experience was goood.

  • 4.7

    Excellent!

    by chandan on Oct 18,2018

    What's Good: everything

    What needs to improve : nothing

    Reason For Rating : wonderfull trip

  • 4.1

    Very Good!

    by swarn on Oct 11,2018

    What needs to improve : Long check in time

    Reason For Rating : Good

  • 5.0

    Excellent!

    by SIDHI on Oct 08,2018

    What's Good: All is well

    Reason For Rating : Very good hospitality, very good food

  • 3.7

    Very Good!

    by Vishnu on Oct 04,2018

    Reason For Rating : Better maintenance and service

  • 4.0

    Very Good!

    by anil kumar on Oct 04,2018

    What's Good: Room

    What needs to improve : Food

    Reason For Rating : Very good

  • 3.4

    Average!

    by Oded on Oct 03,2018

    What's Good: not much

    What needs to improve : see list at the begining

    Reason For Rating : Better service, better food, don't live empty redrigirator, make up the room....and so on....

  • 4.9

    Excellent!

    by Shitij on Oct 02,2018

    What's Good: Loved everything about the place! Specially the warm welcome by the bell boy Sandeep.

    What needs to improve : Nothing that I didnt like

  • 3.7

    Very Good!

    by Chirag on Oct 01,2018

    What's Good: Room

    What needs to improve : I lose my watch

    Reason For Rating : Nice room

  • 2.4

    Poor!

    by Sujay on Sep 28,2018

    What's Good: Staff courteous, hotel was clean, food was good.

    What needs to improve : No hot water in the bathroom, and I was asked to upgrade to a better room for the hot water.

    Reason For Rating : No hot water and hotel staff wanted me to upgrade to a room with hot water. I was under the impression that this is a five star hotel?

  • 5.0

    Excellent!

    by reena on Sep 28,2018

    Reason For Rating : awesome

  • 3.1

    Average!

    by guest on Sep 27,2018

    What's Good: Improve water pressure

    What needs to improve : Oveall improvement required

    Reason For Rating : All new untrained staff

  • 3.3

    Average!

    by Kumar on Sep 27,2018

    What's Good: Location near metro

    What needs to improve : Staff and their services

    Reason For Rating : Very old property, unpleasant and delayed service at hotel

  • 5.0

    Excellent!

    by Ashish on Sep 27,2018

    What's Good: Location 5 mins. Walk from dwarka sec. 10 metro. And then my stay

    What needs to improve : Did not find anything worth not liking

    Reason For Rating : First of all brand itself makes you wonder what the hotel would be like. Ambience is stunning. Rooms are class. Customer service par excellence! Simply loved my stay there and looking forward for more stays.

  • 4.4

    Very Good!

    by NEERAJ on Sep 26,2018

    What's Good: Room Size and Layout

    What needs to improve : The bathroom fittings need a upgrade and more indian dishes in breakfast

    Reason For Rating : The room was nice and elegant. The staff was always on hand for any assistance. The only negative i felt was the breakfast. Other then that i thoroughly enjoyed my stay.

  • 4.0

    Very Good!

    by ABDULMAJID on Sep 26,2018

    What's Good: Clean

    What needs to improve : Lift Closed To Enter In Market

    Reason For Rating : Nice Place. Pleasant Stay

  • 4.3

    Very Good!

    by SAMEER on Sep 24,2018

    What's Good: Nice ambience. Nice rooms and interiors. Nice bathroom. Very cooperative staff. Nice interiors and

    What needs to improve : Food very costly. Not value for money. Airport drop service is exhaustively priced.

    Reason For Rating : Good Hotel. Nice ambience. Nice to and cleanliness. Food very costly. Not value for money. Food quality is good

  • 3.9

    Very Good!

    by kailash on Sep 21,2018

    What's Good: food is excellent

    What needs to improve : reaching hotel is little difficulty as it is not well mARKED

    Reason For Rating : stay and food was good staff is coperative and well trained.

  • 5.0

    Excellent!

    by RAJNEESH on Sep 20,2018

    What's Good: Staff

    What needs to improve : Bathroom fittings

    Reason For Rating : Very nice

  • 3.3

    Average!

    by guest on Sep 20,2018

    What's Good: Rooms

    What needs to improve : Food and toiletries

    Reason For Rating : Food quality is not upto mark and toiletries quality need to be improved

  • 3.7

    Very Good!

    by Lalit on Sep 19,2018

    What's Good: Location

    Reason For Rating : Final quote including all the charges should be shown at the time of viewing

  • 4.6

    Excellent!

    by shubhangi on Sep 18,2018

    Reason For Rating : San and spacious rooms.

  • 4.0

    Very Good!

    by anil kumar on Sep 18,2018

    What's Good: Good

    What needs to improve : Good

    Reason For Rating : Good

  • 4.3

    Very Good!

    by MANISH on Sep 14,2018

    Reason For Rating : Gud hotel to stay

  • 2.9

    Average!

    by Abhishek on Sep 13,2018

    What's Good: Its big

    What needs to improve : Many things specified in another comment box

    Reason For Rating : 5* for namesake. There is not a single aspect, be it staff attitude, quality of rooms, restaurant or room service which has the five star quality. Even some of the 4* hotels Ive stayed elsewhere provide far superior service. I Guess ITC is just harping on its brand value without taking any effort to create a 5* experience.

  • 5.0

    Excellent!

    by Om on Sep 12,2018

    What's Good: Every thing

    What needs to improve : Nothing

    Reason For Rating : One of the best place to stay in Delhi

  • 3.0

    Average!

    by guest on Sep 08,2018

    What's Good: Service was good

    What needs to improve : Cleanliness of the room

    Reason For Rating : Rooms were dirty and not clean.

  • 4.9

    Excellent!

    by AnuradhaBandyopadhyay on Sep 03,2018

    What's Good: everything

    What needs to improve : nothing

    Reason For Rating : Great hotel, very comfortable stay at an affordable price

  • 3.9

    Very Good!

    by Guest on Aug 18,2018

    Reason For Rating : Good hotel and a very pleasant stay

  • 5.0

    Excellent!

    by guest on Aug 14,2018

    What's Good: Its was ITC property!!! Its enough

    Reason For Rating : Perfect leasure and luxurious stay ......

  • 4.1

    Very Good!

    by prabhat on Aug 14,2018

    Reason For Rating : Every room in bathtub

  • 4.9

    Excellent!

    by Guest on Aug 10,2018

    What's Good: lobby

    What needs to improve : rooms

    Reason For Rating : Very nice

  • 3.6

    Very Good!

    by Lalit on Aug 06,2018

    What's Good: courteous staff and room size

    What needs to improve : too few lifts resulting in long wait.crowded breakfast room of pavillion 75.had to wait half hour to get a table.

    Reason For Rating : 1.Long Long wait time for lift. 2.Loooooong wait time for breakfast if you go after 930am.had to wait for half hour to get a breakfast tabl;e 3.very awakward height of tanle and chair in the room. 4.Helpful,courteous staff.It is the Management that needs to be improved and not staff. Will avoid staying at this hotel in future.

  • 4.1

    Very Good!

    by Sudhir on Jul 07,2018

    What's Good: Good

    What needs to improve : Good

    Reason For Rating : Good

  • 3.7

    Very Good!

    by davinder on Jul 06,2018

    What's Good: Staff and cleniness

    What needs to improve : Price too high

    Reason For Rating : It was good and plesent stay piece full place awesome

  • 4.3

    Very Good!

    by guest on Jul 06,2018

    What's Good: Service

    What needs to improve : All are good

    Reason For Rating : Good

  • 3.7

    Very Good!

    by Poonam on Jul 05,2018

    What's Good: Cleanliness of the hotel was really marvelling. Also,the staff was really polite.

    What needs to improve : Just one thing, AC of the room was not effective at all.

    Reason For Rating : Everything went hassle free. Thanks to Yatra. But the hotel AC wasnt really cooling the room properly. So i think that goes in for a minus point for the hotel. But as far as bookings were concerned, everything went smoothly. Thankyou Yatra.

  • 2.9

    Average!

    by guest on Jul 04,2018

    What's Good: Metro facilities

    What needs to improve : Asking for security deposit of huge amount

    Reason For Rating : They were asking for uncessary deposit of 8000 towards security deposit and were objecting on entry and we were delayed for our work due to this

  • 4.6

    Excellent!

    by Shakun on Jul 03,2018

    What's Good: Food

    What needs to improve : Nothing

    Reason For Rating : Good..

  • 4.3

    Very Good!

    by guest on Jul 02,2018

    What's Good: everything rooms is good staff is good

    Reason For Rating : its everything was good at hotel

  • 4.0

    Very Good!

    by Paras on Jun 21,2018

    What's Good: Location

    What needs to improve : No signboard.

    Reason For Rating : Keeping the guest first.

  • 5.0

    Excellent!

    by Tarun on Jun 08,2018

    What's Good: Exelent

    What needs to improve : Cleannes

    Reason For Rating : Exelent

  • 4.7

    Excellent!

    by Guest on May 27,2018

    What's Good: Everything :)

    What needs to improve : Room ac and air conditioning was not up to the mark

    Reason For Rating : Quick facilities nd good room service

  • 3.9

    Very Good!

    by Elisa on Jan 23,2018

    Reason For Rating : Room service' response time should be faster, rest all is quite fine. Tea received in room wasn't even okay. I mean paying 250/- for some "waterish kinda tea", I am not okay with it. Tea should contain, atleast,more of milk, if not anything else. Food taste can be made better, in that ala carte' restaurant down there in lobby.

  • 5.0

    Excellent!

    by Suresh on Dec 18,2017

    What's Good: Decoration

    What needs to improve : Too much security

    Reason For Rating : Easy to book website Competitive prices After service contact

  • 4.6

    Excellent!

    by Abhishek on Sep 28,2017

    What's Good: Staff

    What needs to improve : No option for balcony or fresh air from outside

    Reason For Rating : Very good staff the best in world

  • 4.0

    Very Good!

    by Anand Kumar on Sep 11,2017

    What's Good: Clean

    What needs to improve : None

    Reason For Rating : Very good

  • 4.7

    Excellent!

    by guest on Aug 28,2017

    What's Good: GOOD place cos it is clean

    What needs to improve : Location it is far from city

  • 4.7

    Excellent!

    by SRINIVASAN on Aug 25,2017

    What's Good: excellent service

    What needs to improve : none

  • 4.7

    Excellent!

    by Ashok on Aug 23,2017

    What's Good: Clean large rooms

    What needs to improve : Limited TV channels

  • 5.0

    Excellent!

    by anant on Aug 16,2017

  • 5.0

    Excellent!

    by Ankush on Aug 15,2017

  • 2.7

    Average!

    by Bhawna on Jul 11,2017

  • 5.0

    Excellent!

    by VISHAL on Jul 11,2017

  • 3.3

    Average!

    by LALIT on Jul 11,2017

    What's Good: Good food quality,

    What needs to improve : They have taken away my personal liquor bottle from my luggage. This is the first time in my life that my personal belongings were taken away in the name of hotel policy. Bad very bad. Though I have seen that bottles were supplied to other rooms by the hotel staff.

  • 3.1

    Average!

    by Heta on Jul 11,2017

    What's Good: The rooms

    What needs to improve : The reception staff

  • 3.9

    Very Good!

    by guest on Jun 04,2017

    What's Good: Room size

    What needs to improve : Miss the lux feel

  • 5.0

    Excellent!

    by guest on May 23,2017

    What's Good: Hotel staff is very good Rooms are very nice

  • 2.6

    Average!

    by Praveen on May 01,2017

    What needs to improve : There is this siren in the room which keeps shouting every hour for no reason.

  • 4.1

    Very Good!

    by Paritosh on Jan 13,2017

    What's Good: most of the things mainly behavior of the staff.

    What needs to improve : nothing as such

  • 4.6

    Excellent!

    by guest on Dec 23,2016

  • 4.6

    Excellent!

    by Harjinder on Dec 20,2016

    What's Good: conveniently located at walking distance from Metro Station, Cleaniness, Cheerful welcoming staff

    What needs to improve : I left some of my clothes I was wearing at the time of checkin in the Almirah which I remembered after check out. I called the hotel who transferred my call to lost and found department. I talked to Mr. Mayank but he denied having found any cloth. They should have verified the CCTV footage of cleaning staff as I have kept my clothes and did not carried them back with me, so it must be found by hotel staff. Clothes could not vanish in thin air hence being a reputed hotel they should take some pain to locate my belongings.

    Reason For Rating : We arrived at hotel around 4 PM. Inquired at the reception about our room but they were unable to find booking in their system. I provided then booking confirmation ID and even after that they took half an hour more to validate the booking. My partner was not feeling well and inspire of my request, we were able to check in after one hour waiting. This kind of communication gap is simply not acceptable..

  • 3.0

    Average!

    by Shoeb on Dec 17,2016

    Reason For Rating : The flight + hotel booking process was a breeze....the whole experience during booking this holiday was simple and straight forward....look forward to making more such holiday bookings if or my family in the future.

  • 5.0

    Excellent!

    by Om Prakash on Apr 21,2015

    What's Good: There was not enough facility for drivers so I think there should some facilities for drivers.

  • 2.7

    Average!

    by MohanaChandran on Mar 20,2015

    What's Good: Front office staff during checkout is a switch off ...this is going on during my last 2 visits to the hotel. They are arrogant and senseless people.

  • 4.7

    Excellent!

    by Mr virenkumar ghutlal on Feb 17,2015

  • 4.7

    Excellent!

    by Sumit on Jan 19,2015

  • 2.7

    Average!

    by vikas kumar on Jan 09,2015

  • 4.3

    Very Good!

    by guest Ahuja on Jan 09,2015

    What's Good: NA

  • 4.3

    Very Good!

    by Mr. Ravinder Sharma on Oct 15,2014

    What's Good: Gud Keep it up !!!!!!!

  • 1.0

    Poor!

    by Bimlesh Kumar on Oct 12,2014

    What's Good: It was really a sad experience to see the quality of services provided by the hotel Ac was not working from the time I checked in and just imagine till 11 pm in the night the maintenance activities were being carried out in my booked room.. was I there to watch their repair wrk .. unimaginable harassment with no courtesy to offer a replacement room.. despite my several request . . Breakfast : no courtesy to check with the guest for any last order ..simply just wipe the complete buffet and the you keep asking for stuff. I know it's 1030 but please have some courtesy to announce someway.. At departure: some pleasent exchange with roshan but time had gone and my whole experience and harassment couldn't be recovered .. complete waste of money. . I hope someone from the hotel reads this and refunds my hard earned money ..

  • 5.0

    Excellent!

    by Mr trilok jha on Oct 05,2014

    What's Good: ultimate, fantastic Total value of money

  • 5.0

    Excellent!

    by SIVANANDA BV on Jul 30,2014

  • 5.0

    Excellent!

    by varun shamanna on Jun 10,2014

    What's Good: It was a pleasant journey and the facilities were very good by WelcomHotel

  • 5.0

    Excellent!

    by arshid ahmad tantray on Mar 19,2014

    What's Good: very very very good

  • 5.0

    Excellent!

    by neelam on Mar 04,2014

  • 4.0

    Very Good!

    by akash mair on Jan 24,2014

  • Mention your room preferences when you book and they will offer one. The view to the rooms having the metro is wonderful.

    by Sunshine13690304030 on November 13, 2018

  • Nice and clean rooms

    by johny253253 on November 6, 2018

  • Nice and Comfortable rooms

    by unclex6 on October 22, 2018

  • higher floors have the best views.

    by ANTHONY L on October 19, 2018

  • All the rooms are good

    by vinay260 on September 6, 2018