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Mon, 06 Apr – Tue, 07 Apr (1 Night) | 1 Room | 1 Guest
by Shreekrish on
Stayed here for a week on a business trip, as I did not know much about this place booked this hotel which was very near to my place of business. Food is fine, rooms are neat & clean , staff are ok but not great - dont expect high levels of professionalism. The hotel is situated a little away from the main roads, will feel lonely on the roads after 5pm. Priced higher to its standard.
by GSimps0n on
I stayed overnight with my friends and a guide. The staff at the reception were friendly and helpful. We were taken to,our rooms and our luggage was delivered soon after and it was collected and taken to our minibus next morning. The range of food on the menu was very good. A nice reasonably quiet hotel away from the busy parts of the town. Recommended by our guide and I agree with his choice.
by ushai-r on
I stayed at Hideaway at the end of August 2018. The hotel boasts wifi that did not work most of the time. The hotel also boasts room security...the safety box could be just picked up by someone and taken out of the hotel. The service left a lot to be desired and on complaining to the owner, found that he was not prepared to take feedback on board. With management like that, how can service and the rest of the staff improve? Spraying insect repellent near food, loud music in the dining area, loud music late into the night, lack of hot water....and many other annoying things were just brushed aside. Im definitely not returning!
by Zulfir S on
I stayed here for one week. Nice and cooperative staff and excellent room service. The front desk staff were always helpful. Rooms are cleaned everyday, kept neat and tidy. Breakfast choices can be improved. And authentic south Indian taste is not available. Dinner is awesome. Not only the food but also the live music. Every time I get into the restaurant the staff were very helpful. Altogether it is a very nice experience through out my stay. Looking forward for more stays.
by rebecca l on
Took group of university students to Dehli in August 2018. They are a bunch of good and honest undergrads Stayed at Hide Away Suites Elixir Business Park, Plot No 15A, Sector 127, Noida, Uttar Pradesh 201304 Attitude of hotel management to our concerns about the hotel service so off putting and dismissive We will never stay again at Hideway Elixir Business Park, and nor should you! I informed management about the following concerns we experienced and management rejected my feedback and then refused to take any responsibility, and even called my students liars! A student misplaced her laptop and management told me we accused the hotel staff of Stealing the laptop. Not a true allegation. NOTE: Hotel front desk person Sachin was as helpful as he could be the processes management has put in place as guest service are totally dysfunctional. If management sack Sachin based on our feedback, that would be nothing short of unprofessional management. Student and my testimonials: room carpet dirty and not vacuumed during stay wash tap next to toilet has mould growing on it, and was never cleaned during stay at the hotel observance of fly spray being sprayed proximate to food in the breakfast room (poison next to food?) no towels at all provided after my return at end of day (was the room even serviced?) mislead us that complimentary car service be provided for lifts to our sister University Room service team cannot understand orders in English 4 cans coke ordered but 3 only delivered, despite numerous requests Room keys easy to copy 7am harassment by hotel staff to sign invoice Hairy unwashed sheets in original room Purchased chicken meal when I told service staff I am veg and hotel still charged me for chicken meal Delivered tap filled water bottles when asked for new bottles (this is a threat to my health) 3 days to bring up toilet paper no hot water despite numerous requests Over the past week room not cleaned Filthy toilet had to buy disinfectant to clean it Hide Away Suites Elixir Business Park, Plot No 15A, Sector 127, Noida, Uttar Pradesh 201304 you took our money for a week but where is your customer service protocol?!
by kooldolly7 on July 19, 2018
by rajnishpandey77 on January 24, 2018
by RahulJain1987 on August 4, 2017
by roslitarchi on June 11, 2017
by vivmis on December 23, 2016