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British Cliff Club Resort

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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children
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Rating3.5, based on 56 Review(s)

Ooty

Mon, 23 Oct – Tue, 24 Oct (1 Night)  |  1 Room  |  1 Guest

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- | 1 Room
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children

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Reviews

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Overall Rating

1.7 / 5

(based on 2 review(s))

Verified

Rating Summary

  • Comfort2
  • Facilities Available2
  • Value for money2
  • 1.5
  • 1.5
  • 2.0


  • Overall Rating

    3.5 British Cliff Club Resort

    (based on 56 reviews)

  • Rating Summary

    • $ratingSummary.localized_name 4.0
    • $ratingSummary.localized_name 4.0
    • $ratingSummary.localized_name 3.5
    • $ratingSummary.localized_name 3.5
    • $ratingSummary.localized_name 3.5
    • $ratingSummary.localized_name 3.5

  • DO NOT STAY HERE

    by Raegan O on

    Lies, Lies and more lies. We arrived at the hotel which is beautifully located. The building is a wonderful colonial example and the gardens are well maintained. We were ushered into a room, as we went in I mentioned how cold it was in there. There was no AC or heater. It was raining outside and around 9 degrees. The manager told me "Don't worry we will light the fire for you, get you a heater and some blankets: He pointed to a nice fire and I thought ok, cool. I and my 65-year-old mother (this is important re the cold) went to check in. When they realised we had already booked online and weren't new customers they told us the room was more expensive but we could stay there for the same price. Great, we thought! We asked for the fire and heater and waited. 20 minutes later still no heater, still no wood. Over the space of an hour, me and my mother asked 6 times for these things. We had excuses from the wood is wet, to we don't have any, to we usually charge money for firewood - finally, 2 guys came in and put a few sticks, lit the fire and left. Of course, this went out as fires need logs. So we asked again. As we had walked around the hotel I saw a wood hut - inside lots of nice dry logs. I asked for the logs and was told there were none! I said what about the logs in the cupboard and he said I shouldn't go in there. So I asked for a heater - sorry we don't have any! So I complained and he said we could have wood for an extra 300 rupees! By this point I was so cold I said yes. Another 20 minutes later and they bought in around 8 pieces of small wood. I told him that I needed to do some work and I couldn't do it whilst my fingers were freezing off. He told me to wrap a blanket around myself!! I'm sorry but I don't pay to sit in a freezing cold hotel room. We ordered coffee - asked for it 3 times and finally, it came. So I sat in bed, fully dressed under a blanket writing on my laptop. At the top of a hill in the mist, this is not the place to be cold. We decided to go out and eat. When we came back we had to sleep in our clothes with 3 blankets on the bed. It was still cold! Next morning, I was woken at 7 am by the screams of a crying child in reception - which is a door away from the rooms. It went on until around 9 am. I know kids cry but someone should have said look guests are sleeping, do you mind taking him back to the room or something. So, decided to have a nice warm shower - impossible as the water hadn't been switched on - it was cold and when the tap was fully turned the water would barely drip out. Also, this place turns the wifi off when the guy on reception goes to bed. We cut our trip short and checked out. When we did they tried to charge us 400 rupees for the 8 twigs they have provided us for heating. Another argument. We left feeling cold and miserable. On the plus side leaving this terrible place meant we went on the Ooty toy train - which was an amazing experience. If you can't get tickets ask your rickshaw driver - he'll take you to a travel place to pick them up. My advice - DO NOT GIVE THESE PEOPLE YOUR MONEY

  • DO NOT STAY HERE

    by Raegan O on

    Lies, Lies and more lies. We arrived at the hotel which is beautifully located. The building is a wonderful colonial example and the gardens are well maintained. We were ushered into a room, as we went in I mentioned how cold it was in there. There was no AC or heater. It was raining outside and around 9 degrees. The manager told me "Don't worry we will light the fire for you, get you a heater and some blankets: He pointed to a nice fire and I thought ok, cool. I and my 65-year-old mother (this is important re the cold) went to check in. When they realised we had already booked online and weren't new customers they told us the room was more expensive but we could stay there for the same price. Great, we thought! We asked for the fire and heater and waited. 20 minutes later still no heater, still no wood. Over the space of an hour, me and my mother asked 6 times for these things. We had excuses from the wood is wet, to we don't have any, to we usually charge money for firewood - finally, 2 guys came in and put a few sticks, lit the fire and left. Of course, this went out as fires need logs. So we asked again. As we had walked around the hotel I saw a wood hut - inside lots of nice dry logs. I asked for the logs and was told there were none! I said what about the logs in the cupboard and he said I shouldn't go in there. So I asked for a heater - sorry we don't have any! So I complained and he said we could have wood for an extra 300 rupees! By this point I was so cold I said yes. Another 20 minutes later and they bought in around 8 pieces of small wood. I told him that I needed to do some work and I couldn't do it whilst my fingers were freezing off. He told me to wrap a blanket around myself!! I'm sorry but I don't pay to sit in a freezing cold hotel room. We ordered coffee - asked for it 3 times and finally, it came. So I sat in bed, fully dressed under a blanket writing on my laptop. At the top of a hill in the mist, this is not the place to be cold. We decided to go out and eat. When we came back we had to sleep in our clothes with 3 blankets on the bed. It was still cold! Next morning, I was woken at 7 am by the screams of a crying child in reception - which is a door away from the rooms. It went on until around 9 am. I know kids cry but someone should have said look guests are sleeping, do you mind taking him back to the room or something. So, decided to have a nice warm shower - impossible as the water hadn't been switched on - it was cold and when the tap was fully turned the water would barely drip out. Also, this place turns the wifi off when the guy on reception goes to bed. We cut our trip short and checked out. When we did they tried to charge us 400 rupees for the 8 twigs they have provided us for heating. Another argument. We left feeling cold and miserable. On the plus side leaving this terrible place meant we went on the Ooty toy train - which was an amazing experience. If you can't get tickets ask your rickshaw driver - he'll take you to a travel place to pick them up. My advice - DO NOT GIVE THESE PEOPLE YOUR MONEY

  • DO NOT STAY HERE

    by Raegan O on

    Lies, Lies and more lies. We arrived at the hotel which is beautifully located. The building is a wonderful colonial example and the gardens are well maintained. We were ushered into a room, as we went in I mentioned how cold it was in there. There was no AC or heater. It was raining outside and around 9 degrees. The manager told me "Don't worry we will light the fire for you, get you a heater and some blankets: He pointed to a nice fire and I thought ok, cool. I and my 65-year-old mother (this is important re the cold) went to check in. When they realised we had already booked online and weren't new customers they told us the room was more expensive but we could stay there for the same price. Great, we thought! We asked for the fire and heater and waited. 20 minutes later still no heater, still no wood. Over the space of an hour, me and my mother asked 6 times for these things. We had excuses from the wood is wet, to we don't have any, to we usually charge money for firewood - finally, 2 guys came in and put a few sticks, lit the fire and left. Of course, this went out as fires need logs. So we asked again. As we had walked around the hotel I saw a wood hut - inside lots of nice dry logs. I asked for the logs and was told there were none! I said what about the logs in the cupboard and he said I shouldn't go in there. So I asked for a heater - sorry we don't have any! So I complained and he said we could have wood for an extra 300 rupees! By this point I was so cold I said yes. Another 20 minutes later and they bought in around 8 pieces of small wood. I told him that I needed to do some work and I couldn't do it whilst my fingers were freezing off. He told me to wrap a blanket around myself!! I'm sorry but I don't pay to sit in a freezing cold hotel room. We ordered coffee - asked for it 3 times and finally, it came. So I sat in bed, fully dressed under a blanket writing on my laptop. At the top of a hill in the mist, this is not the place to be cold. We decided to go out and eat. When we came back we had to sleep in our clothes with 3 blankets on the bed. It was still cold! Next morning, I was woken at 7 am by the screams of a crying child in reception - which is a door away from the rooms. It went on until around 9 am. I know kids cry but someone should have said look guests are sleeping, do you mind taking him back to the room or something. So, decided to have a nice warm shower - impossible as the water hadn't been switched on - it was cold and when the tap was fully turned the water would barely drip out. Also, this place turns the wifi off when the guy on reception goes to bed. We cut our trip short and checked out. When we did they tried to charge us 400 rupees for the 8 twigs they have provided us for heating. Another argument. We left feeling cold and miserable. On the plus side leaving this terrible place meant we went on the Ooty toy train - which was an amazing experience. If you can't get tickets ask your rickshaw driver - he'll take you to a travel place to pick them up. My advice - DO NOT GIVE THESE PEOPLE YOUR MONEY

  • DO NOT STAY HERE

    by Raegan O on

    Lies, Lies and more lies. We arrived at the hotel which is beautifully located. The building is a wonderful colonial example and the gardens are well maintained. We were ushered into a room, as we went in I mentioned how cold it was in there. There was no AC or heater. It was raining outside and around 9 degrees. The manager told me "Don't worry we will light the fire for you, get you a heater and some blankets: He pointed to a nice fire and I thought ok, cool. I and my 65-year-old mother (this is important re the cold) went to check in. When they realised we had already booked online and weren't new customers they told us the room was more expensive but we could stay there for the same price. Great, we thought! We asked for the fire and heater and waited. 20 minutes later still no heater, still no wood. Over the space of an hour, me and my mother asked 6 times for these things. We had excuses from the wood is wet, to we don't have any, to we usually charge money for firewood - finally, 2 guys came in and put a few sticks, lit the fire and left. Of course, this went out as fires need logs. So we asked again. As we had walked around the hotel I saw a wood hut - inside lots of nice dry logs. I asked for the logs and was told there were none! I said what about the logs in the cupboard and he said I shouldn't go in there. So I asked for a heater - sorry we don't have any! So I complained and he said we could have wood for an extra 300 rupees! By this point I was so cold I said yes. Another 20 minutes later and they bought in around 8 pieces of small wood. I told him that I needed to do some work and I couldn't do it whilst my fingers were freezing off. He told me to wrap a blanket around myself!! I'm sorry but I don't pay to sit in a freezing cold hotel room. We ordered coffee - asked for it 3 times and finally, it came. So I sat in bed, fully dressed under a blanket writing on my laptop. At the top of a hill in the mist, this is not the place to be cold. We decided to go out and eat. When we came back we had to sleep in our clothes with 3 blankets on the bed. It was still cold! Next morning, I was woken at 7 am by the screams of a crying child in reception - which is a door away from the rooms. It went on until around 9 am. I know kids cry but someone should have said look guests are sleeping, do you mind taking him back to the room or something. So, decided to have a nice warm shower - impossible as the water hadn't been switched on - it was cold and when the tap was fully turned the water would barely drip out. Also, this place turns the wifi off when the guy on reception goes to bed. We cut our trip short and checked out. When we did they tried to charge us 400 rupees for the 8 twigs they have provided us for heating. Another argument. We left feeling cold and miserable. On the plus side leaving this terrible place meant we went on the Ooty toy train - which was an amazing experience. If you can't get tickets ask your rickshaw driver - he'll take you to a travel place to pick them up. My advice - DO NOT GIVE THESE PEOPLE YOUR MONEY

  • DO NOT STAY HERE

    by Raegan O on

    Lies, Lies and more lies. We arrived at the hotel which is beautifully located. The building is a wonderful colonial example and the gardens are well maintained. We were ushered into a room, as we went in I mentioned how cold it was in there. There was no AC or heater. It was raining outside and around 9 degrees. The manager told me "Don't worry we will light the fire for you, get you a heater and some blankets: He pointed to a nice fire and I thought ok, cool. I and my 65-year-old mother (this is important re the cold) went to check in. When they realised we had already booked online and weren't new customers they told us the room was more expensive but we could stay there for the same price. Great, we thought! We asked for the fire and heater and waited. 20 minutes later still no heater, still no wood. Over the space of an hour, me and my mother asked 6 times for these things. We had excuses from the wood is wet, to we don't have any, to we usually charge money for firewood - finally, 2 guys came in and put a few sticks, lit the fire and left. Of course, this went out as fires need logs. So we asked again. As we had walked around the hotel I saw a wood hut - inside lots of nice dry logs. I asked for the logs and was told there were none! I said what about the logs in the cupboard and he said I shouldn't go in there. So I asked for a heater - sorry we don't have any! So I complained and he said we could have wood for an extra 300 rupees! By this point I was so cold I said yes. Another 20 minutes later and they bought in around 8 pieces of small wood. I told him that I needed to do some work and I couldn't do it whilst my fingers were freezing off. He told me to wrap a blanket around myself!! I'm sorry but I don't pay to sit in a freezing cold hotel room. We ordered coffee - asked for it 3 times and finally, it came. So I sat in bed, fully dressed under a blanket writing on my laptop. At the top of a hill in the mist, this is not the place to be cold. We decided to go out and eat. When we came back we had to sleep in our clothes with 3 blankets on the bed. It was still cold! Next morning, I was woken at 7 am by the screams of a crying child in reception - which is a door away from the rooms. It went on until around 9 am. I know kids cry but someone should have said look guests are sleeping, do you mind taking him back to the room or something. So, decided to have a nice warm shower - impossible as the water hadn't been switched on - it was cold and when the tap was fully turned the water would barely drip out. Also, this place turns the wifi off when the guy on reception goes to bed. We cut our trip short and checked out. When we did they tried to charge us 400 rupees for the 8 twigs they have provided us for heating. Another argument. We left feeling cold and miserable. On the plus side leaving this terrible place meant we went on the Ooty toy train - which was an amazing experience. If you can't get tickets ask your rickshaw driver - he'll take you to a travel place to pick them up. My advice - DO NOT GIVE THESE PEOPLE YOUR MONEY

No Reviews Found.

Hotel Amenities

  • Outdoors

  • Transportation Service
  • Services

  • Travel counter
  • Front desk
  • Laundry facilities
  • Parking
  • Room service
  • Media & Entertainment

  • Internet Access
  • Telephone
  • Dining

  • Restaurant

Hotel Policies

  • Check-in
    From 12:00 AM
  • Check-out
    Until 10:00 AM
  • Rooms
    12
  • Cancellation/prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Yatra.com will not be responsible for any service issues at the hotel

FAQS

  • How do I know my reservation was booked?

    You will receive an SMS and email on confirmation of your hotel booking.

  • Do I need to confirm my reservation?

    There is no need to confirm your reservation. If you still feel you would like to verify that your reservation was made, you can do so by writing to our Customer Support Team or by contacting our customer services team.

  • How do I cancel/amend a hotel reservation?

    To cancel a booking log in to My Bookings section or call our call center on 955 5800 800(all networks).

  • Is there a cancellation policy for Hotels booked on Yatra?

    The cancellation policy for hotel bookings varies according to hotel and room type. For more information, please check the cancellation policy mentioned next to the price for the room type. If you are cancelling after the check-in date, there will be no refund. In all cases, you'll be charged a standard cancellation fee of Rs. 250 per booking over and above the hotel's own cancellation charges.

  • How do I pay for the gala dinner?

    Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.