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Thu, 12 Dec – Fri, 13 Dec (1 Night) | 1 Room | 1 Guest
by Guest on May 09,2019
What's Good: ok
Reason For Rating : ok
by Sridhara on Apr 22,2019
What's Good: None
Reason For Rating : Hotel employees are not treating flexi stay Travellers as regular.
by Muthunayagam on Apr 21,2019
What's Good: Facility
What needs to improve : Cleanliness
Reason For Rating : Interiors may be improved
by Nagarajan on Apr 20,2019
What's Good: Location and ambience of the room
What needs to improve : Even basic amenities like toiletries, hot water kettle etc are not provided. Committed service like complimentary Dinner was cancelled just like that and later on insistence hesitantly they provided dinner comparatively of lesser cost than what was actually paid. Morning even by 7.15 no one was bothered to attend phone calls at reception and restaurants
Reason For Rating : Bcoz the commitments offered are not met out in reality and the importance of customer service has least value
by dineshmoorthy on Mar 30,2019
What's Good: Nice stay
What needs to improve : Website
Reason For Rating : Pleasent, neat and comfortable room
by guest on Dec 23,2018
What's Good: Only garden
What needs to improve : Service and quality of Food, accommodation
Reason For Rating : No service proper
by Rahul on Nov 25,2018
What's Good: Location was good.
What needs to improve : Service was very bad.
Reason For Rating : The service of the hotel was terrible. There was no hot water facility in the morning on saturday the day after we check in and the worst part was that there was no water at all at evening in washroom. The food quality provided by the hotel was also in very bad taste. Overall the stay was not comfortable in any manner.
by Anshuman on Sep 16,2018
What's Good: quite comfortabe
What needs to improve : bit inside
Reason For Rating : Nice one. Rooms arranged and staff is good.
by Gaurav on Aug 25,2018
What's Good: Service
What needs to improve : Nope
Reason For Rating : Very good and cooperative staff
by guest on Jul 09,2018
What's Good: Restaurant staffs are very polite...
What needs to improve : Hotel can cab driver behaviour and the amenities
Reason For Rating : Please don't go for any car packages from here ..... . Before going for any packages try to set the view points....... drivers are trying to get you the places where they will get much commission......very experience overall ....
by Rajesh on Jun 02,2018
What's Good: Location
What needs to improve : Food and maintenance
Reason For Rating : Breakfast(food) is not good. Maintenance in dining hall is also not good.
by Mahesh on May 30,2018
Reason For Rating : No neatness
by Karan on May 22,2018
What's Good: location
Reason For Rating : Rooms are spacious and hotel is beautifully located. food is also nice .
by Pravin on May 12,2018
What's Good: Location vise good. Staff is good. Cooperative.
What needs to improve : Room and inside animities are not well maintained. Food was not good. You have to depend on outside options. Room was not ready even we checked in late.
Reason For Rating : Room was not ready. Water tabs were not working properly. Food was not good. Even don't having goos kitchen for this hotel. You have to go outside even for breakfast. Property is not maintained.
by Raghupathy on Apr 02,2018
What's Good: Curtious staff, room was spacious, restaurant and room service
What needs to improve : Moist floor and walls, door mats wasn't clean and towels too was not clean
Reason For Rating : Door mats should be water absorbent and dust free, so that floor does not get dirty and wet. Towels could have been cleaner.
by Dnyaneshwar on Feb 08,2018
What's Good: Learned a lesson that complain even about smallest thing and ask for room change. Be rude, Don't adjust
What needs to improve : as mentioned
Reason For Rating : Be careful about room status, don't hesitate to complain about things in room and ask for room changing, Otherwise READY TO PAY EXTRA AMOUNT WHILE CHECK OUT. Was staying in room 311 with unstable commode which got cracked on 2nd day of my stay. I paid 2850 for same ( Even management told me to go to local market and buy a new one, I HAVE BILL WITH ME. ) My fault was i didn't complained about it at beginning. In room 311 (which one should avoid) door lock in not working properly. Selling in full with black fungus, T V connection is loose and it get switched off frequently, Basin tap is loose. Other than main entrance there is another door for each room from which one person entered in my room when we was sleeping, so you have to lock that door carefully. About floor, god only knows when it was cleaned, feet was staining black whenever you walk on them. Even after room cleaning bathroom was full with hairs. New Bedsheets and towels i got was with free hair's from previous users. When i checked in room there was empty soap carton in bathroom, it was kept for me to clean. For drinking water in room you have to request them. No locks for cupboards Intercom was not working for all 3 days so for any room service you have to go to reception and request. In my 2nd room 302 also same thing with bedsheets and towels, even there was multiple holes in blanket.
by Prateek on Jun 27,2017
What's Good: the location
What needs to improve : Not at all clean, service is so ridiculous. Not at all hiegenic
by Chandrika on May 12,2017
What's Good: Ambience
What needs to improve : Food
by Yogesh on May 09,2017
What's Good: Hotel is near to city centre
What needs to improve : Bathroom are not clean, room is not hygienic.
by Shaik on Apr 11,2017
by Thirupam on Apr 04,2017
What's Good: Friendly staff and very good support and guidence
What needs to improve : No comment ,everything is good near to everything good and shopping
by Mr. Hatim on Apr 28,2015
by KALYANKUMAR RAYCHAUDHURI on Jan 29,2015
What's Good: The Hotel is OK for short stay. The difficulty is that the hotel does not have a restaurant. If somebody doesnot have a car with him he has to walk down for all the meals, tea coffee practically for everything. Moreover, the hotel is located deep inside a lane. One has to walk a long distance for all practical purposes.
by RITESH NEEMA on May 03,2014
What's Good: when i reached ooty hotel staff (suresh) told me to get auto from bus stand and come to hotel this was even after facility of complimentary pick up. gysers of my room not working. room services like was slow mosquito replnt was not available. they required lot of reminders to get small services. in toto this was not good experience.
by Mr Santosh Sundaram on Apr 24,2014
What's Good: The service was not upto the mark... Food was pathetic
by siju varghese on Feb 25,2014
by TusharKant on August 24, 2018
I had stayed with my friend during December. The service was very good. The staffs are very co-operating. They have options for Ooty/Coonoor sightseeing activity CAB/Tempo Traveller. Special cab for the couple also. They have provision for HoneyMoon suit too. Everything is very close to this hotel. Difficult to get the room in both up/down seasons is the main issue.
by Karthiksv11 on August 3, 2018
Nice place for family stay. Service and Hotel room qualities are too good. Best place to spend some time at hotel also. Having enough space to park bus and van also. So even team outing we can plan in this hotel
by Somarupa on July 17, 2018
We stayed for a weekend and extended it to Monday. It cost us about Rs 5400 for 3 days, 2 nights, deluxe room. Room was spacious and clean. The only problem is the room service. Quality of food is not up to the mark. Location is 500 metres from main Ooty market. Staff is courteous and helpful.
by joj1955 on June 17, 2018
We a team of sound engineers from Chennai visited Ooty on a business trip. We stayed for 3 days. The stay was comfortable. Good hospitality and excellent ambiance! Waiting for my next stay at the same hotel with my family/friends.
by NoorA3015 on June 15, 2018
The room was comfortable in every way. We were impressed by all of the staff within the hotel wherein they were able to arrange everything that we wanted. Good experience and recommended for family and business trips.
by Karthiksv11 on August 3, 2018
by PrashantPathak_12 on June 3, 2018
by dnyaneshwar82 on February 7, 2018
by Sarthak200 on January 24, 2018
by selva k on October 8, 2017