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Book Rooms at Hotel Sapphire Grand - Prices Rs. 2648

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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children

Hotel Sapphire Grand, Ooty

Wed, 26 May – Thu, 27 May (1 Night)  |  1 Room  |  1 Guest

Reviews for Hotel Sapphire Grand

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Overall Rating

3.3 / 5

(based on 5 review(s))

Verified

Rating Summary

  • Comfort5
  • Cleanliness5
  • Facilities Available5
  • Staff Service5
  • Room5
  • Value for money5
  • Location5
  • 3.0
  • 3.4
  • 2.8
  • 3.6
  • 3.8
  • 2.8
  • 3.6
  • 2.3

    Poor!

    What's Good: ok

    Reason For Rating : ok

  • 2.3

    Poor!

    What's Good: None

    Reason For Rating : Hotel employees are not treating flexi stay Travellers as regular.

  • 4.3

    Very Good!

    What's Good: Facility

    What needs to improve : Cleanliness

    Reason For Rating : Interiors may be improved

  • 3.0

    Average!

    What's Good: Location and ambience of the room

    What needs to improve : Even basic amenities like toiletries, hot water kettle etc are not provided. Committed service like complimentary Dinner was cancelled just like that and later on insistence hesitantly they provided dinner comparatively of lesser cost than what was actually paid. Morning even by 7.15 no one was bothered to attend phone calls at reception and restaurants

    Reason For Rating : Bcoz the commitments offered are not met out in reality and the importance of customer service has least value

  • 4.6

    Excellent!

    What's Good: Nice stay

    What needs to improve : Website

    Reason For Rating : Pleasent, neat and comfortable room

  • Overall Rating

    "Hotel Sapphire Grand"
    3.5 Hotel Sapphire Grand

    (based on 174 reviews)

  • Traveller Rating

    • Terrible 24
    • Poor 13
    • Average 25
    • Very Good 67
    • Excellent 45

    • near botanical garden

      by Karthiksv11 on August 3, 2018

    • Rooms at the main gate and not reception.

      by PrashantPathak_12 on June 3, 2018

    • avoid 311 room. terrible

      by dnyaneshwar82 on February 7, 2018

    • Call the hotel beforehand and inform them of your needs

      by Sarthak200 on January 24, 2018

    • Rooms in the new block are very good.

      by selva k on October 8, 2017