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Wed, 26 Dec – Thu, 27 Dec (1 Night) | 1 Room | 1 Guest
Kluney Manor# 196/197, Patna House, Mount PleasantFern HillOoty, Tamil Nadu 643001, Ooty , 643001 | Show on Map
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by lekharadha on December 13, 2018
Added two pictures I took looking at my room from the lawn space. I was specifically how this place will be. But was in for a surprise. The place is very well maintained. They have huge collection of awards to prove that. Huge lawn space. Restaurant works from 8 to 10 in night. Food and the menu are good too. Bit pricey but good. Staffs are always helpful. I would most definitely recommend this place to everyone. Will try and stay there too next time when I go to Ooty. It is like 10 mins drive from the resort to the Ooty boat house. GPS showed us a route which was tricky but we found the easier and most accessible route.
by chankey r on December 12, 2018
I visited this place for the 2nd time. Editing my review based on my visit on November 2018. Management has become crap now. We booked 4 rooms in the classic cottage series, 3 ladies and 4 gentleman which included my senior citizen parents. They gave one room in between to some bachelors or a group of guys. They started partying in the garden right in front of our room and by 12am they were heavily drunk. By 1am they started playing high volume music and all other stuff. We couldn't sleep till 3 am. Reception didn't receive calls. We thought of teaching them a lesson but they were more in numbers and dead drunk. Why did you guys do this, are you fools to allow such a group in between families? We went to relax and you didn't let us sleep the entire night. Plus in the bill they charged 50 rupees for a bottle of water and put GST on it, highly illegal stuff. Food has become super costly now. I met another group of gentleman their who were fighting for similar things of mismanagement, they were served non veg when they ordered veg food since they were Jain..
by Devi H on October 25, 2018
We had lunch at this restaurant and was quite smitten by its garden and old time charm. The food was good and service as well. The garden and outdoor area is very charming. The property itself is quite close to the city and well maintained.
by senthilsgm on September 28, 2018
Great Place to stay! Well maintained garden and gorgeous roorms, highly recommend for the people who badly need their break from office/business Life to rest and relax. We had a great time in absolute freshness. My kid had loads of fun in open spaces and greenery all around and pampered along with good food. Courteous staff, entire team from Kluney did an awesome work. Special hats off to Mr.Shamsheer (OM), Ms. Jessi (Guest relation), Mr Saravauan (F&B). Mr.Ajith (H.K) for their hospitality Cons: TV is too small for the room , Room fire is chargeable.
by BupeshkannaV on June 2, 2018
I will share my experience starting with Pros and Cons. Pros (+) Location, Lawn/Garden, Fireplace Cons (-) Rooms, Service, Attitude, No wifi, Limited hot water supply. Starting with positives, the location of the hotel is good and close by Ooty bus stand, but it is not walkable. The garden and lawn they maintain is simply superb. Makes you feel more relaxed and soothed. Good for spending some time with kids. You will also find a fire place inside the room which makes the room warm and gives you a vintage feel. And all good things end right here. Rooms: I opted for 2 Rustic cottages and it is horrible experience to stay in the room. The moment you step in, you can smell the room stinking. The bathroom tiles were broken. You will feel like walking in ice as it is a tiled floor with no carpets. The wardrobes were not clean and has a foul smell. A small size old fashion TV and it was not working in one of the rooms. Though it was rectified after several followups. The rooms doesn't comes with any traditional bolted locks, just the keys will let you IN and anybody has the spare key can get in at anytime. It is simply insecure. A small place right in front of the room and strangers/workers come in for a smoke which is disgusting when you stay with family and kids. On a whole, i will rate 2/10 for the rooms. Service & Food : Its a mixed bag here but certainly not good. Most of the time, room service, Restaurant fellas will not pick your call. Reception is the only saviour and one stop solution. The reception folks seems to be cooperative but that doesn't help you much in service what you get. No toiletries kept. And they will not replace it the next day. They have a party hall and busy serving those. Ordered only once, the food is OK but they have very few items to order. Rest all other time we had outside food where you have plenty of choices and tastier too. Coffee is good and tea is so , so. Overall 1/10 for food and service. Lastly, i had a very worst checkout experience. After checking out, they called me immediately when i was about to leave and informed me that kettle was missing in my room. I told that kettle was missing right from the begining and we didn't bothered about it as we ordered coffee, tea and hot water from room service. But the service in charge person kept on saying that, he has refilled the kettle during the room cleaning on the next day. Both receptionist looking at me as if i have taken and kept it with me. I calmly said, you are most welcome to come and check all my luggages kept inside my car. However my wife was so angry and rightly so. Summary: If you want a good room, service, food and attitude, just stay away from this place.
by Sattystravel on May 2, 2018
by YorlemN on April 16, 2018
by DishariC3 on April 5, 2018
by 602bhuvanm on December 27, 2017
by sharathpai on June 26, 2017
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