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Rating 3.5/ 5 , based on 117 Review(s)
yatra hotel

Hotel Western Court, Panchkula

Mon, 06 Apr – Tue, 07 Apr (1 Night)  |  1 Room  |  1 Guest

Reviews for Hotel Western Court

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Overall Rating

4.3 / 5

(based on 49 review(s))

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Rating Summary

  • Comfort49
  • Cleanliness49
  • Facilities Available49
  • Staff Service49
  • Room49
  • Value for money49
  • Location49
  • 4.3
  • 4.3
  • 4.1
  • 4.1
  • 4.2
  • 4.3
  • 4.5
  • 4.6

    Excellent!

    What's Good: Nice Room decor

    Reason For Rating : Nice amenities

  • 3.9

    Very Good!

    What's Good: Its location and staff behavior.

    What needs to improve : Hotel not keen in regular room services like complementary kits of hot beverages etc.

    Reason For Rating : Hotel may take care in room cleaning and amenities.

  • 4.0

    Very Good!

    What needs to improve : There was a large corporate event in the evening. As a result, had to struggle for about half an hour, to get the vehicle parked.

    Reason For Rating : Value for money hotel

  • 3.3

    Average!

    What's Good: Ok

    What needs to improve : Staff service breakfast

    Reason For Rating : Restaurant services during breakfast was poor, manager was not at all cooperative and was noy helping with requests

  • 4.9

    Excellent!

    What's Good: Well maintained staff

    What needs to improve : High price

    Reason For Rating : Very nice

  • 5.0

    Excellent!

    What's Good: Rooms

    What needs to improve : Lift

    Reason For Rating : Very good

  • 3.9

    Very Good!

    What's Good: Reception staff, meal ( breakfast) and staff was good.

    What needs to improve : 1)- Parking problem. 2)-electric tea board switch was broken and not working. 3)- furniture ceiling near just inside door was broken and foul smellin.

    Reason For Rating : 1)-parking issue to be addressed 2l- furniture ceiling near just inside door was broken and mild foul smelling + Rest breakfast, reception and staff was good

  • 5.0

    Excellent!

    Reason For Rating : good ambience for all types of travel, prompt and cooperative staff, neat and tidy rooms, linen. Restaurant having good foods

  • 4.0

    Very Good!

    What's Good: Location

    What needs to improve : Reception staff

    Reason For Rating : Nice property, nice location, suited for business travel.

  • 4.9

    Excellent!

    What's Good: Couple friendly

    What needs to improve : Check in time

    Reason For Rating : Nice

  • 4.6

    Excellent!

    What's Good: Location, cleanliness

    What needs to improve : Food a bit expensive

    Reason For Rating : Very good hotel.

  • 3.9

    Very Good!

    Reason For Rating : Good

  • 5.0

    Excellent!

    What's Good: Location

    Reason For Rating : Good hospitality service

  • 1.0

    Poor!

    Reason For Rating : Water was not coming in room, I have to take bath in another room, in that room also water was not coming in shower, they have to provide me bucket n mug

  • 3.9

    Very Good!

    What's Good: Location

    What needs to improve : Cleanliness

    Reason For Rating : good

  • 4.0

    Very Good!

    What's Good: Pricing

    What needs to improve : Laundry service

    Reason For Rating : My shirt was damaged by Laundry team and team denied when I complained. There is no response on my compensation claim for my shirt damage which is burnt by ironing by them.,

  • 4.9

    Excellent!

    What's Good: Room space

    What needs to improve : High price

    Reason For Rating : Nice

  • 4.1

    Very Good!

    What's Good: Felt homely

    What needs to improve : Room floor

    Reason For Rating : Felt homely

  • 4.1

    Very Good!

    What's Good: Excellent location

    What needs to improve : Should improve ambience

    Reason For Rating : Nice hotel

  • 3.9

    Very Good!

    What's Good: Services

    What needs to improve : Verity of breakfast

    Reason For Rating : Good hotel and very good service

  • 4.7

    Excellent!

    What's Good: Staff

    What needs to improve : A bit cleaning

    Reason For Rating : A bit cleaner

  • 4.0

    Very Good!

    Reason For Rating : All good

  • 4.0

    Very Good!

    What's Good: Breakfast good

    What needs to improve : NA

    Reason For Rating : Excellent hotel.

  • 3.6

    Very Good!

    What's Good: Nothing

    What needs to improve : The washroom and their breakfast

    Reason For Rating : The worst breakfast Ive ever had

  • 4.0

    Very Good!

    What's Good: Location

    What needs to improve : Floor of the room

    Reason For Rating : My reservation details were not provided on time

  • 3.7

    Very Good!

    What's Good: accesibility

    What needs to improve : low level of staff professionalism, noise from banquet hall till late night

    Reason For Rating : Hotel staff could be more professional Ambience good but minor becomes spoiler

  • 5.0

    Excellent!

    What's Good: Very nice

    What needs to improve : Nothing

    Reason For Rating : Awesome

  • 3.7

    Very Good!

    What's Good: I have ben staying in this hotel. There was a problem in the last stay and I have explained this to front end staff also

    What needs to improve : Room silence due to noise in neighbours room. Breakfast needs improvement

    Reason For Rating : 1. I was disturbed in sleep due to loud music played in neighbouring room. Had to call reception twice for remedial action. 2. The drainage in bathroom was bad and water was stagnant for quiet some time. Did not have a good bathing experience due to this reason 3. There were flies in the area serving breakfast. Breakfast menu can be made better with servings nicely presented Room, Aircon, Cleanliness was good

  • 5.0

    Excellent!

    What's Good: Clean room and washroom

    What needs to improve : High price

    Reason For Rating : My experience is very good. Well maintained staff, nit and clean room and washroom.

  • 4.0

    Very Good!

    What's Good: Good Rooms

    What needs to improve : The property needs a bit caring to make it a wonderful place

    Reason For Rating : GOOD HOTEL WITH NOCE SURROUNDINGS VARIETY OF FOOD TO EAT

  • 4.9

    Excellent!

    Reason For Rating : Well managed, good spacious rooms, neat and clean... Helpful staff

  • 4.7

    Excellent!

    What's Good: Cleanness

    What needs to improve : None

    Reason For Rating : Good Hotel and very Good services found in Hotel

  • 5.0

    Excellent!

    What's Good: Clean, great friendly staff excellent breakfast

    What needs to improve : All good

    Reason For Rating : Excellent all around experience great price, no trouble stay was very pleasant.

  • 4.6

    Excellent!

    What's Good: A very clean place with good service

    What needs to improve : Lack of reception area

    Reason For Rating : I got a very good deal on the room rental

  • 4.7

    Excellent!

    What's Good: Overall Very Good Hotel, almost everything is good. Food is awesome, location is perfect, staff is good.

    What needs to improve : Maintenance issue is increasing day by day. In one room (may be in 103) Washroom Dranage Problem, in (107) some Electricity Switchs are our of form etc.

  • 4.6

    Excellent!

    What's Good: The rooms were spacious and location was perfect

    What needs to improve : The quality of breakfast was quite ordinary.

  • 5.0

    Excellent!

  • 4.0

    Very Good!

    What's Good: The rooms are spacious and the facility is well maintained. The ambiance is good.

    What needs to improve : The room air conditioner was lagging. Usually took 30-40 mins to reach the desired temperature. The cleaning staff was not regular in cleaning.

  • 4.7

    Excellent!

    What's Good: Everything

    What needs to improve : Parking

  • 4.1

    Very Good!

    What's Good: Infrastructure

    What needs to improve : Lighting

  • 5.0

    Excellent!

    What's Good: Excellent services

  • 4.9

    Excellent!

    What's Good: Every thing was for liking. Every thing was impressive. Cleaness, Room, Aminities, Loction all was gr8. 👍

    What needs to improve : Bathroom Draining System for Shower Part was needs to improve.

  • 3.7

    Very Good!

    What's Good: Rooms were clean. The ambience was good. Value for money given the discounts available!

    What needs to improve : Rooms were not properly lot. The bathroom design was ordinary. Hot water not available when required. Room service was slow.

  • 4.7

    Excellent!

    What's Good: Room and service

  • 4.7

    Excellent!

    What's Good: Good hotel with all facilities. Staff was courteous and help full.

    What needs to improve : Front desk people should greet and welcome guest warmly. They were working as if its just duty and not there job.

  • 3.9

    Very Good!

    What's Good: Food was good

    What needs to improve : Room size small

  • 3.0

    Average!

    What's Good: Room was good as well as breakfast.

    What needs to improve : Room service pathetic. Waiter refused to accept order second time and spoke ruthlessly saying "why can't we give order in one go". We complained also at Reception.

  • 4.7

    Excellent!

    What's Good: LOCATION,FOOD AND SPACIOUS ROOM

    What needs to improve : CLEANLINESS IN BATHROOM AND COMPLIMENTARY WATER BOTTLE ONLY ONE FOR TWO GUESTS AND TEA BAGS ETC FILLINGS ON TEA TREY

  • 4.0

    Very Good!

    What's Good: FRIEND

    What needs to improve : NOTHING AS SUCH

  • Overall Rating

    "Hotel Western Court"
    3.5 Hotel Western Court

    (based on 117 reviews)

  • Traveller Rating

    • Terrible 4
    • Poor 14
    • Average 27
    • Very Good 40
    • Excellent 32

  • Zero Hospitality!

    by ManojP1487 on

    In all fairness the location of the hotel is good, and the building is renovated well enough to hide all the old equipment (see clogged shower and water jets, non functional lights, broken buttons) that's it... the good part stops there! Coming to the actuality - they are in the hospitality business and they don't know what hospitality is! their check out time is 12 noon, and these guys started sending people at 11:30 to check us out - three different ppl came in between 11:30 to 12 to check us out. 100% advance policy, and no outside food in rooms policy felt nothing short of dictatorship - what if i tell you that your food is crap, i would prefer to have it from someplace better? The manager is the rudest i have ever co e across, he did not stop sending people even when i told him i will pay for the next day if i get late in checking out. Having to bear this with a 18 month old, and my wife was an ordeal. oh, i forgot to mention (if you would still like to experience their hospitality) go with a pre booking, else they will overcharge at will.. i paid 3800 for the room that was showing 2900/- online (including BF). WORST STAY EVER, DEFINITELY NOT RECOMMENDED!

  • Excellent hotel to stay

    by dg48776 on

    Stay at Wester court panchkula was awesome. Rooms were clean and spacious. A very cooperative staff and the manager Mr Yogesh was careful enough to meet all the expectations. I strongly recommend the hotel for family/friends stay.

  • Fine Dining at 7 West in Hotel Western Court Panchkula, India

    by davindersgrewal on

    We had visited 7 West Restaurant of Hotel Western Court in Panchkula on 21st September 2019 with friends for dinner. Since we had done prior booking a table for 4 was earmarked for us. We were well received and very courteously guided to our table. The ambience was inviting, a crooner was rendering old Hindi numbers melodiously and the place was full of people of all ages. The drinks we ordered were accompanied with complimentary munchies. While we were enjoying our drinks, the non-veg platter we ordered was served with a large variety of piping hot sumptuous and delectable kebabs. In the main course we ordered Butter Chicken Boneless and Chicken Keema Naans which were nicely flavoured and out of this world. We thoroughly enjoyed our dinner which was followed by aromatic sweet Paans. Overall an excellent experience as the ambience was mesmerising,service very prompt, drinks heady and the food delectable. I would recommend the 7 West Restaurant for party with family and friends.

  • Needs Attention...

    by Manish K on

    A fine dining experience with a plethora of dishes from around the world. A foodies delight and an exploration for a neophyte. Some areas of the hotel needs sprucing up especially within the rooms. Faucets and other fixtures need immediate attention.

  • Highly recommend hotel...

    by SANTOSHIFS on

    Best chouce, One of the best hotel in city. Excellent Hotel, Good Location, Clean, and Spacious rooms. Pure air, Food quality is awesome, food is slightly expensive but worth when compared with taste... highly recommend. Requested for late checkout and they politely allowed up to 1 PM. Thanks...

  • Did not avail of the rooms hence cannot offer any comments.

    by davindersgrewal on September 22, 2019

  • see the room before allocation .

    by ajaykumar1954 on May 24, 2019

  • corner rooms

    by Resort26100637457 on February 5, 2019

  • Please maintain rooms as per standard and improve breakfast

    by Dream64628061793 on November 15, 2018

  • the corner rooms are more spacious.

    by sjjain76 on October 11, 2018