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Sun, 01 Jul – Mon, 02 Jul (1 Night) | 1 Room | 1 Guest
499,M.G Road,Muthialet, Pondicherry , 605003 | Show on Map
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Rating From 28 Review(s) Read All Reviews
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|Room Type||Inclusions & Amenities||Total Price for 1 Night|
by ajc7506 on January 27, 2018
The place was conveniently located. The room looked good too. But the bathroom was horrible. There was a dead lizard floating in the water collected in the bathtub. The next morning we ordered for breakfast at 8am. Till 12 noon there was no sign of the order and neither did room service answer the bell. We went down to the restaurant, there was no one there. We went out for brunch and checked out upon our return. The reception had taken a deposit the previous night when we checked in and they were reluctant to refund the money saying that we had booked for more days. This place is avoidable. For the amount that you pay here you can get an AC room in a much better hotel.
by Subrit on December 23, 2017
Horrible people managing horrible place. I warn all, if you don't find a place to stay, don't stay in Pondicherry. But don't stay here. I am staying as I don't have option , and am suffering. They promised proper room , which they do the have.
by Kanaiya B on June 28, 2017
We stayed here because we couldn't find any hotels in Pondicherry. Rooms/bathrooms are worst. There was electric shock in water in 2 of our rooms. Cockroaches in bathroom. They did not provided towels. In night 2 drunk service personnel will first ask for tip. When i didn't gave them tip and later asked them for extra bed sheet and towels which they didn't give, they didn't provided it. Whenever I went to reception, i get at least couple of guys complaining about something.
by Christopher N on January 17, 2017
As it was Pongal (Sankranti) holidays, almost all the rooms in the preferred and budget hotels of Pondy were full. After roaming around for 2 hours and enquiring in almost 10 hotels, finally i had to settle for a room in Soorya Heritage. The price was not at all worth the ambiance and facilities but had to settle as it was already late. The room given to me had an issue with Heater and the furniture was broken. After complaining i was given another room. Later i stepped out for dinner and came back around 9:30 PM and found my room lock was broken and my luggage were missing. When i complained the Reception, the manager easily said me that the lock was broken unknowingly by some other guest who was full drunk and so they had to take my luggage and keep it in the reception. I was given another room where AC did not work and no balcony. The manager said he would refund the money taken for AC and balcony during check-out. Spent the whole night with mosquito bites and the Televison wasn't functioning. . When i picked the Intercom, it wasnt functioning either. Finally during check-out, i demanded for the refund said to me, the manager said he cannot refund the amount as the night-shift manager who promised me the refund was not available. At the same time of my check out, I had 2 other families with same complaint of AC not working and heater not working. This is the WORST hotel i have even been. No safety (room lock broken) , No Room service, broken furniture, Heater not working, intercom not working, unpleasant managers etc.. To be honest, i do not find any positives about the place and I regret choosing that hotel. It ruined my stay and all my memories. WORST Hotel ever !!
by Sanjith E on October 5, 2016
I booked this hotel through myhotelcar.com website. I had a very bad experience. Had to wait for an hour for check-in. Finally got a room which looked like a lodge room which stinks and AC isn't working and windows not closing. Then they gave another room which again looks the same with AC working but toilet flush isn't working. Finally in the night power failure and the entire hotel went dark for more than couple of hours. We left the hotel immediately. Never book this hotel even they give free stay.
by ajc7506 on January 26, 2018
by Christopher N on January 17, 2017
by Kunal V on June 1, 2016
by Life_Refactored on April 24, 2016
by PSChanda on June 1, 2015
Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.
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