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Rating 4.0/ 5 , based on 627 Review(s)
yatra hotel

Keys Prima Hotel Parc Estique, Pune

Fri, 10 Apr – Sat, 11 Apr (1 Night)  |  1 Room  |  1 Guest

Reviews for Keys Prima Hotel Parc Estique

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Overall Rating

4.3 / 5

(based on 50 review(s))

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Rating Summary

  • Comfort50
  • Cleanliness42
  • Facilities Available50
  • Staff Service42
  • Room42
  • Value for money50
  • Location42
  • 4.3
  • 4.4
  • 4.2
  • 4.1
  • 4.3
  • 4.2
  • 4.5
  • 4.9

    Excellent!

    What's Good: Location & Staff Attitude

    What needs to improve : A little Old Property

    Reason For Rating : Decent value for money property. Courteous staff, good food and suitable location.

  • 3.9

    Very Good!

    What's Good: Good property

    Reason For Rating : Good

  • 4.7

    Excellent!

    What's Good: Location and facilities avaliable

    What needs to improve : Not applicable

    Reason For Rating : Very courteous staff, excellent location, clean rooms and the breakfast was amazing!

  • 5.0

    Excellent!

    What's Good: Ambiance

    What needs to improve : Ambiance

    Reason For Rating : Good Deals

  • 4.0

    Very Good!

    Reason For Rating : Good

  • 4.0

    Very Good!

    What's Good: Close proximity to airport

    What needs to improve : No complaints

    Reason For Rating : Close proximity to airport. Good ambience

  • 4.7

    Excellent!

    What's Good: Stayed for one night to celebrate first anniversary and enjoyed the stay. Good options for breakfast. Staff is very cooperative and friendly especially Supriya, Velerio and Anju. Compliments from the Team on the occasion of Anniversary are highly appreciated. Thank you!!!

    Reason For Rating : Feedback

  • 4.9

    Excellent!

    What's Good: Everything

    What needs to improve : Staff in the restaurant were little slow in service delivery. Had to wait for more than half an hour to get served for dinner. I ordered only one sabzi and roti, but it took almost 45 mins to get ready

    Reason For Rating : Amazing room, ambience, location

  • 4.6

    Excellent!

    What's Good: superb Hospitality

    What needs to improve : Np

    Reason For Rating : Excellent

  • 4.9

    Excellent!

    What's Good: Nice place and hotel was more welcoming to vistors too

    What needs to improve : Nothing

    Reason For Rating : Great experience

  • 4.3

    Very Good!

    What's Good: Location and spacious Rooms

    What needs to improve : Basic amenities into Room were missing

    Reason For Rating : Nice property, easy to locate, well maintained and worth for the money

  • 4.1

    Very Good!

    What needs to improve : Parking is available free

    Reason For Rating : It's nice hotel.. Spacious rooms.. Quite near to airport terminal

  • 4.9

    Excellent!

    What's Good: spacious rooms and excellent location

    Reason For Rating : great hotel , excellent location and spacious rooms ..!!

  • 5.0

    Excellent!

    What's Good: Rooms

    Reason For Rating : Excellent service

  • 3.7

    Very Good!

    Reason For Rating : Little cleanliness required

  • 4.3

    Very Good!

    Reason For Rating : The staff was very well behaved, the food was tasty and reasonably priced. The hotel location is quite good and the rooms were also quite big and clean

  • 5.0

    Excellent!

    What's Good: Staff response

    Reason For Rating : Good

  • 4.4

    Very Good!

    What's Good: The ambience and the room

    What needs to improve : The food charges! too high!

    Reason For Rating : It was a wonderful stay!

  • 1.7

    Poor!

    Reason For Rating : Hire educated and genuine staff

  • 3.9

    Very Good!

    What's Good: Courteous front desk staff and manager who welcome us when we checked in quite late

    What needs to improve : Response of housekeeping staff

    Reason For Rating : Was given a room upgrade which was great but on calling housekeeping for a crib for infant ( mentioned in their directory) service Edson had no clue- said will call back but didnt. Since I was there for a night didnt follow up

  • 4.1

    Very Good!

    What's Good: Good hotel

    Reason For Rating : Good hotel for stay in pune

  • 4.3

    Very Good!

    What's Good: Location

    What needs to improve : Tea

    Reason For Rating : Location prime , break fast ok

  • 5.0

    Excellent!

    Reason For Rating : Great

  • 2.1

    Poor!

    What's Good: Nothing I like

    What needs to improve : Overall experience is pathetic.

    Reason For Rating : Bad experience. Wifi didnt work, shower is not working tv is not working and food is not great, I suggest dont have food here limited varieties and expensive. Room Service pathetic response called multiple times no answer. Very bad

  • 4.0

    Very Good!

    Reason For Rating : More furnished rooms

  • 4.0

    Very Good!

    What's Good: Hgg

    What needs to improve : Ghu

    Reason For Rating : Great stay

  • 4.3

    Very Good!

    What's Good: Spacious Rooms and nicely built up, Restaurant staff is very polite and courteous

    What needs to improve : Mosquitos, no replent and staff seems to be overburdened so sometime tends to skip orders

    Reason For Rating : Room Service is bit slow

  • 4.9

    Excellent!

    What's Good: cleanliness

    What needs to improve : distance from Pune city locations

    Reason For Rating : awesome hotel in excellent price.

  • 5.0

    Excellent!

    What's Good: Neat and clean

    Reason For Rating : Super quick check in. Bang on the main road. Easy access. Super nice staff. Very big rooms. Even the smallest we could book was big enough and an extra bed could have been easily accommodated.

  • 2.6

    Average!

    What's Good: The staff was friendly and courteous

    What needs to improve : The room

    Reason For Rating : The rooms are not well maintained. The furniture is old and uncomfortable. The carpets were stained and worn.

  • 5.0

    Excellent!

    Reason For Rating : Nice ambiance. Though its on highway, its really calm inside. Great location.

  • 4.7

    Excellent!

    Reason For Rating : Nothing much to suggest. Keep doing the good job.

  • 4.0

    Very Good!

    What's Good: cleanness and location

    What needs to improve : rooms

    Reason For Rating : as per price hotel room not like 4star and services pls improve rooms quality and service

  • 4.4

    Very Good!

    What's Good: Location, quality of food was good, room was well arranged and clean

    What needs to improve : Key card was deactivated

    Reason For Rating : Should add more food options

  • 5.0

    Excellent!

    What's Good: Cleanliness

    What needs to improve : Restaurant menu

    Reason For Rating : Booking made easy.

  • 4.6

    Excellent!

    What's Good: Staff was very hospitable and cooperative

  • 5.0

    Excellent!

    What's Good: As usual service is very good

    What needs to improve : Nothing as such

  • 4.0

    Very Good!

    What's Good: the room size and hotel location

    What needs to improve : TV and DTH remotes were not working, asked front desk to change them but it was never changed. Bedsheets were dirty on day of check-in and had to be changed

  • 4.4

    Very Good!

  • 3.3

    Average!

    What's Good: Stay was disappointed as staff do not know how to deal with customers. The staff was uncourties

    What needs to improve : The staff was uncourties. They do not know how to deal with there customers.

  • 4.3

    Very Good!

    What's Good: Clean, comfortable, courteous staff, good food, value for money

  • 3.6

    Very Good!

    What's Good: location

    What needs to improve : very very bad reception(check-in/check-out) experience, rude and unhelpful

    Reason For Rating : nothing wrong with yatra but hotel reception was very pathetic

  • 5.0

    Excellent!

  • 5.0

    Excellent!

  • 5.0

    Excellent!

  • 4.3

    Very Good!

    What's Good: Courteous staff, well maintained rooms... Overall a very pleasant stay

  • 4.3

    Very Good!

    What's Good: Had a v nice stay . Hotel staff are well trained . Facilities in the room were gud . Only thing is the construction work going on on one side of the hotel . Thankfully on our request the hotel staff shifted us promptly to a room on the other side .which was quite . Besides that gud mid range hotel to stay in pune . V will definitely stay there again on our next trip .

  • 4.3

    Very Good!

    What's Good: Overall Experience was good. However, while check in during hotel there was issues. I have booked through Your portal but same information was not reached to Hotel. So they didnt have intimation that i have booked room in their hotel. So it took 10-15 mins for them to find out . Other than that incidnet, overall hotel provided good value for money.

  • 4.3

    Very Good!

  • 2.3

    Poor!

  • Overall Rating

    "Keys Prima Hotel Parc Estique"
    4.0 Keys Prima Hotel Parc Estique

    (based on 627 reviews)

  • Traveller Rating

    • Terrible 23
    • Poor 24
    • Average 64
    • Very Good 244
    • Excellent 272

  • good property but service can improve

    by PANDYADILIP on

    the rooms and the restaurant are excellent. the lounge is a bit small. the front-desk staff is either not properly trained OR is not customer-centric. They needed reminders. admittedly i had put in a special request for using the business centre for a while but they didn't revert to me despite reminders. a simple no would also have been in order.

  • Its sad to stay here

    by Shipraojha on

    I came late last night ordered sandwich as no other option was there and when it came looked yummy bt a cockroach running over it....made my mood worst and sad like really !!! Will like to eat again no way however my roomate was hungry staff told they wl prepare again but i cancelled my order as it stuck up my mind ,whole night flush water was leaking when opened the tap in bathroom the tap only came out ,it was a pathetic experince to stay here only making good rooms is not the way hotel runs u need to maintain hygine also food in the buffest as limited choice with not a very great taste in bread they dont give anything apart from nan and tandoori roti

  • SizeControl Manufacturing Site Survey

    by garybuseythedog on

    Arriving at 1:30am, the hotel was well staffed and immensely accommodating. The kitchen delivered chicken tikki masala within 15 minutes of getting settled in my room. The large 2 bedroom 2 bath (with adjoined office) included a full kitchen and warm finishings. Breakfast had many vegetarian and healthy options, including decent espresso; all within a relaxing environment overlooking the city. Checkout was a breeze. The stay was affordable for what felt like a 4-star experience (and not far at all from PNZ airport). I will be back.

  • Great Hotel for Business Travellers in Viman Nagar

    by sanky90 on

    Location is one of the best.Conveniently located near the Airport and Viman nagar Phoenix mall and all major offices nearby Service is also very good. Front office staff is excellent especially Arun ,Nitin and Karan Sakshi Like the rooms ambience and housekeeping services

  • Fantastic stay!

    by Smilind123 on

    Stayed for couple of nights and had a fantastic experience. Every thing top notch. Decent spacious rooms, good breakfast. Just 15 mins from the airport. Special thanks to Arun Tiku who went out of the way to help. Will stay again! Highly recommend!!

  • Designer premier room on 6th floor is spacious ard 400 sq ft

    by Rikin G on November 20, 2019

  • go for higher floors as the view is good.

    by MMTours777 on October 22, 2019

  • Apartment facing Pune city is good

    by sajeevkumartdr on October 18, 2019

  • Ask for what you need

    by Suman P on July 13, 2019

  • Was on the 5th floor. Initially at 510 and later upgraded to 523 (Suite). Overall it was very quite in this floor.

    by Menuke d on July 10, 2019