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Rating 4.0/ 5 , based on 1045 Review(s) Price: Rs. 4,304

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The O Hotel, Pune

Sun, 01 Mar – Mon, 02 Mar (1 Night)  |  1 Room  |  1 Guest

Reviews for The O Hotel

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Overall Rating

4.2 / 5

(based on 73 review(s))

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Rating Summary

  • Comfort73
  • Cleanliness62
  • Facilities Available73
  • Staff Service62
  • Room62
  • Value for money73
  • Location62
  • 4.3
  • 4.3
  • 4.1
  • 4.0
  • 4.2
  • 4.1
  • 4.6
  • 4.3

    Very Good!

    Reason For Rating : G

  • 4.9

    Excellent!

    What's Good: Location, staff, service room.

    What needs to improve : nil

    Reason For Rating : Good location, polite staff, fast service, good accommodation. I prefer to stay there whenever in Pune.

  • 4.0

    Very Good!

    Reason For Rating : Very central

  • 5.0

    Excellent!

    What's Good: The roof top hotel is amazing and the rooms are big with a clamming experience

    Reason For Rating : The hotel is situated in the middle of the buzing street for food and party. The hotel staff is helpful and grateful. The hotel rooms are big and clean with comfortable bed.

  • 3.1

    Average!

    What's Good: Location

    What needs to improve : Staff behaviour

    Reason For Rating : The night duty manager had no decency, and was not worthy enough to work in a hotel claiming to be a 5 Star property.

  • 4.9

    Excellent!

    What's Good: location, staff, rooms

    What needs to improve : small TV in delux rooms

    Reason For Rating : Good location, exceptional staff, decent rooms good food all is well

  • 4.4

    Very Good!

    Reason For Rating : Brilliant overall service. Lovely stay.

  • 4.3

    Very Good!

    What needs to improve : Check the review

    Reason For Rating : Overall the hotel is good. Check in procedure was delayed and we had to wait for an hour for our room to get ready. The breakfast buffet was very good. Room service options are limited but the food was good. The room is spacious with a bathtub separated from the living area by a curtain. I can't point my finger at anything in particular, but I've had better overall stay experience in other 5 star hotels.

  • 2.6

    Average!

    What's Good: Nothing because the way staff treated us was very awful

    What needs to improve : We booked this hotel and around 11pm we reached there so in check in process the guy from staff asked us to give id cards so we submitted and that guy came and said we cannot let you stay here because my partner who was localite so it's their policy tha they don't let localites stay in their hotel further that guy just asked us to call yatra and cancel it. While booking the hotel yatra did not ask my location so its your responsibility to help customer . This was not the way to ask us to call yatra and cancel then what are you doing ? This is how you treat customers. It was very rude and awful treatment

    Reason For Rating : Helping customers with good attitude

  • 4.4

    Very Good!

    What's Good: Location and food

    What needs to improve : Staff need to be more courteous

    Reason For Rating : Better coordination with hotel for check-in

  • 3.9

    Very Good!

    What's Good: Location is very good

    What needs to improve : Staff

    Reason For Rating : Very poor service. Rooms are nie but staff is very rude abd indecent. Ut has a huge gap to meet 5 star standards. Breaakfast was pretty ok.

  • 5.0

    Excellent!

    What's Good: Room

    What needs to improve : There should be some Play area for small kids

    Reason For Rating : The ambience is too good and so is the food

  • 5.0

    Excellent!

    What's Good: Rooms and facilities are gr8

    What needs to improve : Na

    Reason For Rating : Amazing stay

  • 3.9

    Very Good!

    Reason For Rating : Does not feel 5 star

  • 2.7

    Average!

    What's Good: Only location

    What needs to improve : Hotel reception staff and food

    Reason For Rating : This is not a quality of 5 star hotel it should be a 3 star hotel In buffet breakfast there was no buffet ,people have to order for items .Services in hotel is also not good

  • 3.3

    Average!

    What's Good: Central

    What needs to improve : Locked Mini bar

    Reason For Rating : Better check in process.

  • 4.7

    Excellent!

    What's Good: The rooms and the staff

    What needs to improve : I think they should provide bathroom slippers

    Reason For Rating : Rooms were well maintained and furnished. Staff was very polite and well behaved. Ideal for couples and families too.

  • 4.6

    Excellent!

    Reason For Rating : Its a good place...clean...centrally located...good servicw ..largw rooms

  • 4.3

    Very Good!

    Reason For Rating : Great experience, service was great

  • 4.7

    Excellent!

    Reason For Rating : It's just little expensive but awesome place to visit

  • 4.7

    Excellent!

    What's Good: Breakfast buffet and bath tub

    What needs to improve : Costly

    Reason For Rating : Awesome experience

  • 4.6

    Excellent!

    What's Good: the location and the interior

    What needs to improve : Flexible Readymade Furniture

    Reason For Rating : A superior Quality service offered at a Bargain Price by Yatra

  • 4.1

    Very Good!

    What's Good: NICE ELEVATED SPACIOUS ROOM

    What needs to improve : Lift AVAILABLE ONLY UP TO SECOND FLOOR

    Reason For Rating : Got a Best Deal With a best Value for Money Hotel

  • 1.9

    Poor!

    What's Good: Location

    What needs to improve : Service Cleaniness room condition

    Reason For Rating : You can't do much but the Hotel Services we're very bad and pathetic. Unhygienic conditions in the Room.

  • 4.4

    Very Good!

    What's Good: Washroom.

    What needs to improve : Joint bed

    Reason For Rating : Superb room interior was good.

  • 5.0

    Excellent!

    What's Good: Rooms

    What needs to improve : Can't think of anything

    Reason For Rating : It's was really a very pleasant stay. Would like to recommend others as well.

  • 5.0

    Excellent!

    Reason For Rating : Excellent

  • 4.6

    Excellent!

    Reason For Rating : Good, Comfortable stay

  • 4.0

    Very Good!

    What's Good: Nice atmosphere

    What needs to improve : Nothing

    Reason For Rating : Nice

  • 5.0

    Excellent!

    What's Good: The rooms are good

    What needs to improve : Mini bar can be better stocked

    Reason For Rating : All good

  • 3.7

    Very Good!

    Reason For Rating : Room quality..

  • 4.0

    Very Good!

    What's Good: Each n all

    What needs to improve : Nothing

    Reason For Rating : Great

  • 5.0

    Excellent!

    Reason For Rating : it was great...Thanks yatra

  • 4.0

    Very Good!

    What's Good: Staff and restuarants

    What needs to improve : Nothing very specific

    Reason For Rating : The hotel does not have great ambience. It is in narrow road. The rooms are o.k with all basic amenities. The staff are extremely good. The food is fabulous. Overall it is a good place to stay which fulfills 5 star requirements.

  • 4.1

    Very Good!

    What's Good: location

    Reason For Rating : it was great

  • 5.0

    Excellent!

    What's Good: Room

    What needs to improve : breakfast

    Reason For Rating : good stay

  • 4.7

    Excellent!

    What's Good: Everything was good

    Reason For Rating : Efficient and friendly staff. Well keep rooms.

  • 2.7

    Average!

    What's Good: Spa

    What needs to improve : The rooms

    Reason For Rating : Dusty room clean it

  • 3.4

    Average!

    What's Good: Rooms are good

    What needs to improve : CUSTOMER SERVICE, BREAKFAST

    Reason For Rating : Improve customer service: We had to call up multiple times just to get our luggage in the room. Information: It will be better if it is clearly stated at the time of check in the things that will be charged over above .

  • 5.0

    Excellent!

    What's Good: Everything

    Reason For Rating : Wonderful stay at the hotel & a good co-operation from yatra for helping me revise my dates as I had an emergency at home.

  • 4.1

    Very Good!

    Reason For Rating : Good offers.

  • 5.0

    Excellent!

    What's Good: eveything

    What needs to improve : nothing

    Reason For Rating : Great Hotel/Great Location/Great Anemities/Great Room The Booking procedure through yatra was the cherry on the cake.

  • 4.7

    Excellent!

    What's Good: good food

    What needs to improve : room service

    Reason For Rating : excellent service

  • 4.3

    Very Good!

    What's Good: Room

    What needs to improve : Staff

    Reason For Rating : Excellent hotel with great rooms. The staff could be more friendlier though

  • 4.7

    Excellent!

    What's Good: It's near to Osho commune

  • 4.4

    Very Good!

    What's Good: Good hospitality

  • 5.0

    Excellent!

    What's Good: The rooms were excellent & the location is great.

  • 5.0

    Excellent!

    What's Good: food

    What needs to improve : location

  • 3.9

    Very Good!

    What's Good: Location is great and next door neighbour is the famous German Bakery

    What needs to improve : There was hardly any good view from the windows

  • 4.4

    Very Good!

    What's Good: Loved how they have set up the room.

    What needs to improve : There was a constant noise of a loose door which knocked throughout the night which was a little disturbing.

  • 4.0

    Very Good!

    What's Good: location

    What needs to improve : something missing

  • 2.6

    Average!

    What's Good: fast service at reception

    What needs to improve : hotel is not giving invoice to customer

  • 3.9

    Very Good!

    What's Good: Conduct of staff is comendable

    What needs to improve : Food menu is not as expected. Moreover liquor is not served in room.

  • 3.9

    Very Good!

  • 3.3

    Average!

    What's Good: Location, room decoration

    What needs to improve : Breakfast menu, No Bathroom Sleepers, No Gown, Insufficient drinking water for 2 people,.

  • 4.9

    Excellent!

  • 3.4

    Average!

    What's Good: Nice location

    What needs to improve : Refused to upgrade and didn't acknowledge the ytluxury conditions

  • 4.4

    Very Good!

    What's Good: everything

    What needs to improve : nothing

  • 4.4

    Very Good!

  • 4.6

    Excellent!

  • 5.0

    Excellent!

    What's Good: envouirment,

    What needs to improve : nothing

  • 3.0

    Average!

    What's Good: It was in the good area

    What needs to improve : May be the whole experience. The staff is really rude. The time we checked in, Ms. divya started asking for money as if we are going to run away from paying the money. No coutersy at all. Even in the breakfast time, we asked for juiice at 10:30 ( 10:30 is the closing time) they refused to serve. All the food was hell pathetic. I really didnt like the hotel and experience. Have been to many hotels and the staff welcomes you so warmly that you feel so good to stay there. Hotel industry is all about giving service to the customer and this time i was highly dissapointed. Would not recommend anyone

    Reason For Rating : Dont really know but not happy with the hotel

  • 4.0

    Very Good!

    What's Good: good hotel nto stay clean room good service food quality not upto mark as per hotel standard need to improve.

  • 2.0

    Poor!

    What's Good: Was visiting for my marriage anniversary...was offered a cake and a room upgrade...the room was only a higher floor room. Wasnt looking fir a complimentary spa invite but a mention would have been nice. I was told at thw restaurant that to occupy a specific seat the minimum billing has to be Rs. 3000...inspite of me being a stay-in there was change in tone...finally had to barge my way through. There was no value for money. For this price I would recommend any other 3 star property with a higher room category

  • 3.7

    Very Good!

  • 5.0

    Excellent!

    What's Good: Stay In hotel through yatra was really worthable...

  • 3.0

    Average!

  • 4.0

    Very Good!

    What's Good: overall nice experience especially due to Christmas Season very festive.

  • 5.0

    Excellent!

    What's Good: The rooms are nicely appointed. Hotel offers a spa with a soothing ambience and a well equipped gym. What makes O a cut above the rest is the attitude of the personnel. Every individial, be it the concierge, in room dining, cleaning staff, spa personnel to the amazing staff at the three restaurants - have a GENUINE desire to do their job well. Over a week long stay, i found everyone helpful, kind and willing to go that extra mile! Rooftop restaurant Addah is in a league if its own....and i found the japanese restaurant excellent. This is my second stay and I shall surely return.

  • 5.0

    Excellent!

  • 5.0

    Excellent!

  • 4.3

    Very Good!

  • 5.0

    Excellent!

    What's Good: Very very good

  • Overall Rating

    "The O Hotel"
    4.0 The O Hotel

    (based on 1045 reviews)

  • Traveller Rating

    • Terrible 68
    • Poor 62
    • Average 139
    • Very Good 390
    • Excellent 386

  • Excellent service

    by vikash vicky g on

    We had a grt tym at your terrace restaurant. It was a great service given your staff miss rose and mr.ritesh and the was great prepared by chef narayan. Especilly thanks to miss rose...will try to visit again at ur place.... Thank you

  • Good Location

    by vivek5254 on

    Good Location, Spacious rooms, Excellent Service. Co-operative staff. Good for Corporate Events, Groups, FIT's both for Leisure & Corporate. i recommend this hotel to all my friends & business colleagues.

  • Nightmare

    by hemal1809 on

    O hotel probably is one of the worst hotel one could stay in. I had checked in on 3rd of Jan 2020 for two nights. Once I checked in the nightmare began. The was constant fluctuation in the electricity and the lights would just go off in the evening and it would be pitch dark in the room with not generator runnings as well and this didnt happen once it happened atleast 4-5 times. Then the Staff was highly in cooperative and rude in talking. It was like the hotel was doing me a favor by giving me a room to stay in. So I decided to check out the next day . The night mare doesnt end there. The hotel was suppose to give a refund for one night which generally takes 2-3 working days to reflect and its been 10 days and I still havent got the refund. Everytime I call the hotel they put me on hold and dont get back and keep transferring the lines to random people. My piece of advice stay away from this hotel. Even oyo rooms have better staff than this hotel

  • Bad quality food

    by Tina P on

    I visited O hotel Pune for lunch with my cousin and her 10 month old daughter . We ordered chicken biryani and non veg platter and asked to make less spicy . However the biryani has less rice and chicken and filled with whole green chillies , after complaining the person got some dry rice to add . It was stale . The portion would not suffice even one person . Coming to non veg platter it was a mixture of sweet and very spicy kebabs , bad taste and no quality . Didnt expect this from a hotel a like O And if that was not enough , I had stomach upset , severe nausea after eating the food . Totally bad experience.

  • They made our special day feel even more special

    by nakulshinde0091 on

    We chose this hotel as the venue for our wedding and we were not disappointed. The entire team under the leadership of Mr. Manoj Menon, Mac & Hitesh made us feel like we are at home. We usually hear that the Ambience at a 5 star hotel is amazing but the food is equally bad, trust me this was not the case with The O hotel, Pune. The food was authentic and enjoyed by all our guests. Kudos to the chef and Mr. Menon's team who spent countless hours discussing the menu with us and even stretching to provide us with the options they usually don't provide. This place is a must visit for all foodies. Would strongly recommend having the Maharashtrian Food (If you're attending a Mahrashtrian Wedding) and the Galouti Kebab at the Rooftop Restaurant, The Adda. Mac & Hitesh helped us with the arrangements and the room allocation, it was smooth as butter. The service was quick and the team was genuinely warm to all our guests. They were on their toes ensuring the guests weren't disappointed. The team treated us like Family, you don't see this often. Thank you again Mr. Menon to you and your entire team for making our Wedding even more special, it wouldn't have been the same without the effort of the entire staff. Hoping to visit again soon (as we discussed) on our 1 year Anniversary :)

  • All rooms are spacious, would recommend taking the bigger Suite.

    by nakulshinde0091 on January 8, 2020

  • Dont take room here

    by zahedarangera on October 2, 2019

  • The views are good from odd number rooms . Take a higher floor for less street noise

    by corinthus65 on August 4, 2019

  • Rooms are quieter. Check for Smoking and No Smoking rooms

    by rajeshvaity on June 16, 2019

  • online portals offer great rates

    by ShoebSHK on April 17, 2019