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Thu, 26 Sep – Fri, 27 Sep (1 Night) | 1 Room | 1 Guest
by Govind on May 02,2018
What's Good: Ambiance
What needs to improve : Swimming hours
Reason For Rating : By starting bar and disco as soon as possible
by Toral on Apr 16,2018
What's Good: Staff is courteous, room was good and clean.
What needs to improve : No wifi, no iron (needs to be requested and promptly returned), room service is extremely slow for anything, front desk assistnace is also very slow, food is just about ok.
Reason For Rating : The Wifi does not work and no one did anything about it. They said te hotel is full so the wifi wasnt working. This is absurd. If you have a big hotel and the wifi is included, then the wifi should work and you should have kept the number of people that your hotel can house at a time, in mind. Food is ok. Everything is very Inidanised. At breakfast, we get only prepaid Indian tea and coffee. There is no other option. Rooms do not have iron although they have an ironing board. One needs to request an iron, promptly iron clothes and give it back. Room service is extremely slow. I requested dinner one day. I ordered just a soup and asked if this was available and how long it would take. They said yes and 20 minutes. I called up thrice, they kept saying they were sending it. After over 1.5 hours I cancelled the order. Then they sent soup and said, 'so what if there was some delay?'.
by Milind on Apr 13,2018
What's Good: Good facilities
What needs to improve : Water is not hot for bath
Reason For Rating : Very good
by Valued Patron on Apr 03,2018
What's Good: Rooms and B/F
What needs to improve : Washrooms Floors
Reason For Rating : hotel is good, but the washrooms flooring are very slippery . there was no valet parking while chk out. we ourself had to get the car. B/F was good. hotel is very much at a odd location. no one can rch there without google map.
by ajay on Apr 01,2018
What's Good: Good value for money
What needs to improve : Location
Reason For Rating : Good value for money
by Pravin on Mar 31,2018
What's Good: Everything is good
Reason For Rating : Excellent stay and the staff behaver is friendly Next time again want to stay in this hotel
by Sandeep on Mar 27,2018
What's Good: clean and tidy rooms and ambience
What needs to improve : beer was limited and later on breezer was limited. Surprised....
Reason For Rating : good ambience and sight
by Sujit on Feb 05,2018
What's Good: Considering the charges the facilities are worth
What needs to improve : Internet facility is lacking.
Reason For Rating : Considering the charges the facilities are worth.
by Atish on Feb 04,2018
What's Good: Room
What needs to improve : Service, breakfast, parking
Reason For Rating : The servicees has lot of scope for improvement, no valet parking, wireless access was committed while booking but never given after four reminder calls, breakfast menu limited, and test could be more better, room cleanliness to be improved. Room service is poor.
by guest on Jan 21,2018
Reason For Rating : One of the best stay of my life. Everything is nice.
by Rajendra on Jan 15,2018
Reason For Rating : No working wifi
by Anushree on Jan 05,2018
Reason For Rating : The service was bad, bathroom had a bad smell, breakfast was bad
by guest on Jan 05,2018
What's Good: Rooms
What needs to improve : Staff
Reason For Rating : Its an average hotel not just look is everything client needs service too and we didnt got that service anyways united 21 is not bad too better to stay thank u
by AMIT on Dec 31,2017
What's Good: nothing
What needs to improve : everthing
Reason For Rating : hopeless sevice
by sandip on Dec 15,2017
What's Good: Good property
What needs to improve : A tad run down
Reason For Rating : Good experience...
by Ramesh on Dec 08,2017
What's Good: rooms and service
What needs to improve : wi fi connection is not good.
Reason For Rating : we stayed for 3 full days and had a very comfortable stay. rooms are spacious, bath room are clean with stylized fittings. their service, food are remarkably good. it is worth staying in there for holidays.
by prateek on Nov 23,2017
What's Good: Everything
What needs to improve : Nothing
Reason For Rating : Excellent
by ASHISH on Oct 12,2017
Reason For Rating : Worst ever hotel stay .refused to give upgrade saying they are not aware of any upgrade offer..room not up to mark...very poor service.
by Poonam on Jul 03,2017
What's Good: BIG ROOMS AND LAVISH FOOD SPREAD.
What needs to improve : NONE
by SULBHA on Jun 30,2017
What's Good: Rooms, Food, Location, Staff
by Nandita on May 16,2017
What's Good: better maintenance and service
What needs to improve : should be clean and food should be better
by Rushabh on May 15,2017
What needs to improve : Service provided by the hotel. My room was changed 3 times andi was allotted room after one and half hr. Food was okay not worth it. I reached hotel at 1.15 i was allotted lower category room till 4. So i got my actual room at 4
by guest on May 03,2017
by Hamdan on Apr 16,2017
by guest on Apr 12,2017
by sujatas794 on May 4, 2019
Went here for a one night stay on Christmas Eve with a group 10 and had a wonderful experience. The place is situated in the city, hence it's easy to access other place sand restaurants from here. Our rooms were nice and big and clean. The beds were comfy and soft. The extra beds were nice too for a change. The view from the french style windows was surprisingly great. The breakfast area was nice and well kept. The buffet spread was nice variety and taste wise . The service was great too. The pool, although nice and clean, wasn't temperature controlled and ended up being too cold for the winter. Would definitely recommend the place.
by raw_ridez on January 14, 2019
Easy to reach the location. hardly 100 kms away from Mumbai. Rooms are really amazing, including food and other amenities. I liked the pool, large enough to enjoy for hours. Bathroom is really good, but the location of bath tub in there create all the mess, because the water from tub spreads everywhere in the bathroom. but overall experience is really amazing. Should have to spend couple of days to enjoy it fullest.
by ketakik29 on July 12, 2018
Location of the hotel is best.. You will get everything under one roof.. Good place for clubbing.. Clean, neat and tidy rooms... Awesome & reasonable food... Friendly and helpful staffs.. Fast service... Good parking space for cars.. Specious rooms with awesome view of nature... Nearby to expressway....
by Sonia S on July 6, 2018
I have booked this hotel in April 2018 through MMT for my visit in June 2018 for two days. My booking was for 26th June to 28th June 2018 of two rooms. As I was accompanied with my mother in law and father in-law, I booked this hotel for their comfort. But on the date of the booking, when I tried to inform the hotel for my late arrival I couldn't reach them. Then I called MMT helpline and asked them to inform hotel for my late arrival. They assured me that they have informed the hotel. But when I reached hotel after 11pm, I came to know that the hotel has been shut down for more than a month. At 12'clock in night I was stranded in an unknown City by the negligence of the MMT and United 21, the grand hotel with two old aged person and my child. What rating you expect from me. I suggest the hotel authority to cancel the license of all the properties of United 21, the Grand and levy penalty on them. They are not eligible for the hospitality business. I also suggest to take action against MMT for their malpractices.
by Vandana V on June 19, 2018
Stay at United 21 had been very comfortable. Rooms are very clean, well maintained, service prompt and staff is very polite and helpful. It gives a feel of being in a palace! I would definitely stay there again.
by raw_ridez on January 14, 2019
by VishakhaSodha on December 28, 2017
by Anuja_Kothari on September 7, 2017
by AMOL2153 on August 28, 2017
by Kiran B on June 7, 2017