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Sun, 30 Sep – Mon, 01 Oct (1 Night) | 1 Room | 1 Guest
Police Bazar, Thana Road/ Quinton Road, Shillong , 793001 | Show on Map
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Rating From 114 Review(s) Read All Reviews
Stay at the best 3-star hotel in Shillong and enjoy its exceptional facilities Alpine Continental Hotel is a 3-star hotel conveniently located in the heart of the city of Shillong. The hotel is just 450 metres from Shillong Public Transport Service Bus Depot, 2 km from the Phan Nonglait Park, and 5 km from the NEHU Bus Stand.
It is in proximity to all the business and shopping hubs attracting any discerning traveller. Alpine Continental is known for its warm hospitality and excellent services. While the spacious Town Hall Banquet space with a capacity of 200 pax is perfect for personalised moments, the beautifully designed Alps Room can seat 14 people for conferences and meetings.
Enjoy lip smacking food and authentic Indian, Continental, and Chinese cuisines at the Sip n Dine multi-cuisine restaurant. Experience culinary delights prepared by the chefs accompanied by outstanding service and a contemporary ambience, making it a memorable dining experience.
Indulge in colourful cocktails, mocktails with unusual flavours, and also a wide selection of wines and whiskey too at Cocktail Bar. The 24 well-appointed rooms at Alpine Continental are aesthetically designed with elegant furnishings.
Available in options of Suite, Standard Room, and Executive Room, the rooms are equipped with flat-screen television, guest stationary, fruit basket, bottled drinking water, and attached bathroom. They also provide complimentary newspaper, room service, direct dialling telephone, and high-speed internet for its patron.
Hotel Alpine Continental is 30 km away from Shillong Umroi Airport and 95 km from the Guwahati Railway Station. Mahadev Khola Dam is 5 km away and Spread Eagle Falls is 6 km away from the hotel. Shillong Peak is 12 km away.
Amazing amenities at great prices is what makes Alpine Continental a popular accommodation choice for guests. Book now and enjoy a comfortable stay at Alpine Continental Note: NRC (National Register of Citizens) card is mandatory for all the guest residing in Assam, and Aadhar card and Election card is mandatory for all the guests from other states before check-in.
Save your money now by making a reservation today.
by guest on Oct 08,2017
What's Good: Location
What needs to improve : Uncomfortable bed mattress
Reason For Rating : Good
by Sameer on Aug 15,2017
What's Good: Nothing much except the service of hotel staff..
What needs to improve : Building needs improvement. Rooms are very small.
by TUSHAR on Jul 09,2017
What's Good: Service
What needs to improve : NA
by Parasar on May 29,2017
What's Good: The service was excellent
What needs to improve : Cost seemed to be bit high
by Somonnoy on Jan 31,2017
What's Good: Staff and service
What needs to improve : View outside window
by SonuS1357 on September 6, 2018
The area is near to police bazar. So , by walk we can roam around the nearby market. The bazar is a shabby place. So, overall the area is not great for a tranquil stay. It is noisy and stands in a congested alley. The food was not good. There is no good view from the Shillong, it is in an unattractive part of Shillong. The conduct and service of the staff overall was gentle and polite. Cleanliness was good in general.
by KBGT1 on August 5, 2018
I stayed last month in this hotel for five days with my family. I liked the services they have provided us and also I can say their food is excellent specially if you are guest of hotel alpine than try their Chinese food.
by JITHIN S on June 25, 2018
My friend and her family had a terrible experience with this hotel regarding the refund policy. I dont recommend this hotel. They should treat their customer in a better way. Poor Customer Service....
by LakshmiA106 on June 21, 2018
Never trust the hotel and go there for stay. It is dangerous. We booked a stay through yatra.com in this hotel 2 months in advance for a duration of 4 days (16th - 20th June, 2018). Owing to the unrest and curfew situation in Shillong, we decided to cancel the trip and thereby the stay too. We called up yatra.com team to cancel the booking 4 days prior to the scheduled start of stay in hotel. Obviously since there was a huge sum of money involved, we requested for a refund (after applicable cancellation charges) since we had to cancel the trip owing to reasons beyond our control. Yatra team said that it depends on whether or not the hotel is willing to refund and hence they can't commit unless they have contacted the hotel and got a confirmation in this regard. They said that they would revert in 24 hours after contacting the hotel. In the meanwhile, we called up the hotel subsequently just to find out if they were willing to oblige to our request for a refund. To our pleasant surprise, they did oblige (verbally at least!) and hence we wrote an email to the yatra team conveying the hotel's willingness to refund. What ensued was an ordeal, which is the very reason for this post! We had to literally call both the yatra and hotel teams one after the other nothing less than ten times over the next 5 days, simply because both teams refused to talk to each other citing references to the other party's email responses, none of which we were copied on/had seen. Apparently, yatra wrote to the hotel but hotel rejected the refund request. Hence, yatra team said that they are not permitted to call up the hotel. Hotel claimed that they didn't receive any such email and that they hadn't responded to it either. Finally, i explained that there is no point in me acting as a mediator as clearly it was just a question of 1 conversation between the 2 teams which would yield the expected result. The hotel then agreed to coordinate directly with the yatra team and sort out our issue. They even re-assured us that they had refunded the money of all customers who had cancelled their respective stay bookings at their hotel in that period. It finally reached a stage where we got a call from the hotel stating that the conversation with the yatra team went positively, and that once the hotel's GM approved of the refund request, they would drop an email to yatra and then our refund would be processed thereafter. They led us on this way for another 24 hours+ and finally on the scheduled start of stay in hotel (16th), they told us that a refund would not be possible and that we can opt for alternate dates for staying at their hotel within 3 months from now. That too they communicated this when i caught them on the telephone line off guard, on an alternate number that they had called me from just once. Prior to that, I had been trying to contact them on their regular number and there was no response for about 2 hours. I'm disgusted by their lack of transparency and honesty, and more so for their disregard towards the customer's time, efforts and money!!! I would have appreciated had they told me on Day 1 that a refund was not possible and offered me the alternative then. They clearly had no intention of providing a refund since we saw the email wherein they had rejected our refund request when yatra contacted them the first time round. Yatra communicated this rejection to us on top of that email chain and hence we got a look at it. Absolutely disgusted by the way Hotel Alpine Continental has treated us! I will go back to Shillong but I'll never choose this deceitful hotel for my stay ever again!
by Pradeep Kumar M on June 16, 2018
We a group of 6 members checked in to this property from 03.06.2018 to 06.06.2018 and stayed in Room Nos:366 & 361.The check in was quite smooth and the front office staffs were quite customer friendly.Initially they had allotted us Room Nos.365 & 366 but after checked in to the rooms we found that in Room No:365 there was a continuous water seepage /drops from the washroom ceiling and after we lodged the complain the housekeeping department said its not repairable and on our request they changed the room and allotted us Room No:361. But to our utter dissatisfaction we found that the AC inside the room was a difunc one and on complain of the same the management did not bother to resolve the issues.After lots of deliberations they could able to provide us a stand fan instead of AC. The food they served was quite good and no complain. Its a surprise to find a pillar right in the middle of the room which is an absolute hindrance. Above all a mediocre hotel in a prime location and the cost they charge is no where comparable to the property and services they offer.
by Pradeep Kumar M on June 16, 2018
by _Ndas_usb on May 28, 2018
by SandipSaha007 on January 7, 2018
by JoydiipDSoor on July 14, 2017
by 185jyoti on June 4, 2017
Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.
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