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Rating 4.5/ 5 , based on 836 Review(s)

Clarkes Hotel, A grand Heritage Hotel Since 1898, Shimla

Sat, 29 Feb – Sun, 01 Mar (1 Night)  |  1 Room  |  1 Guest

Reviews for Clarkes Hotel, A grand Heritage Hotel Since 1898

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Overall Rating

4.7 / 5

(based on 6 review(s))

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Rating Summary

  • Comfort6
  • Cleanliness6
  • Facilities Available6
  • Staff Service6
  • Room6
  • Value for money6
  • Location6
  • 4.7
  • 5.0
  • 4.5
  • 5.0
  • 4.7
  • 4.5
  • 4.7
  • 4.6

    Excellent!

    Reason For Rating : Awesome Service

  • 4.9

    Excellent!

    Reason For Rating : Good hotel with great service

  • 5.0

    Excellent!

    Reason For Rating : Nice stay specially facility like room heater and warm water bag staff also so co operative

  • 4.3

    Very Good!

    What needs to improve : Location and cleanliness

    Reason For Rating : Excellent for location but need to improve on making stay at hotel with more fun

  • 5.0

    Excellent!

    What's Good: Ambience and nice location

    What needs to improve : Very courteous staff and value for money

    Reason For Rating : Its really wonderful hotel which is on Mall Road. Staff is very courteous and food is also very good. One feels owesome during the stay.

  • 4.6

    Excellent!

    What's Good: Location

    What needs to improve : Nothing as such.

    Reason For Rating : Great location,parking available and very helpful staff.

  • Overall Rating

    "Clarkes Hotel, A grand Heritage Hotel Since 1898"
    4.5 Clarkes Hotel, A grand Heritage Hotel Since 1898

    (based on 836 reviews)

  • Traveller Rating

    • Terrible 10
    • Poor 14
    • Average 50
    • Very Good 248
    • Excellent 514

  • Clarkes heritage hotel - excellent

    by sally-annsimo on

    I stayed here for 4 nights and thoroughly enjoyed my stay. The hotel has olde world charm. The rooms were very spacious and very clean! All of the staff were extremely helpful and friendly. I would definitely stay here again

  • Ten on ten, Amazing Hospitality!!

    by acho0909 on

    We have stayed at this property recently for one week. We had a great and memorable stay at Clarkes Hotel. We have stayed here in the past as well and I must say that every time we have walked out as a happy guest, but this time we were elated to see that the staff and management at Clarkes have raised the bar further, and we felt that all the staff members of different departments such as front desk, housekeeping and F&B are striving to give their guest little more than what they want. It was also heartening to see that all the staff members are trained to give service with lots of positivity and smiles on their faces. Housekeeping was very good. The breakfast spread and the quality of food was also very nice. We ordered from room service and ate from the restaurant as well, and at every occasion the food was prepared as per the instructions given to the chef. We were delighted to see that the General Manager of the hotel, Mrs. Pooja Bhondekar was leading the team from the front and is actively involved in all the operations of the hotel and taking feedback from most of the clients regarding their stay. Our special thanks to Mrs. Pooja Bhondekar, chef Pravin, chef Deviram, Ms. Jyoti Thakur, Mr. Dhaniram and Mr. Roshan, for taking care of us nicely. There's only one suggestion that I'd like to give, that whenever the hotel goes for renovation the next time, they should replace the existing shower curtains with a glass panel. We would love to come back and stay at this property soon!!

  • Old world charm in a beautiful town

    by thebluecandle on

    All the staff were so lovely and friendly, rooms very big and clean, and perfect location for lots of walks and night time adventures. Shimla feels safer and less hectic than those of the golden circle so it was nice to relax here. Was let down by the food as its expensive but somewhat bland. Keep the nets on your windows closed, because monkeys may get in ! We were not advised of this. Also I got a little altitude sick ness but it was manageable

  • A Wonderful Experience

    by Claire3WIN on

    After a whirlwind of hotels on the Golden Triangle Circuit we felt we had found a little oasis in the heart of this lovely town. The staff at this hotel are all exceptional- every one does their job with such care and are so, so friendly. The moment you walk through the door you are greeted with welcoming smiles and refreshment. Nothing is too much trouble! Hot water bottles are brought to your room. The chef will whip you up a hot chocolate pudding even if its not on the menu that evening. They will advise you on trips and organise transport. The hotel itself has an olde worlde charm and is centrally situated. If you want corporate, faceless accommodation with a jacuzzi in the wet room this hotel may not be for you but if you want to feel cosseted, comfortable and part of the family then Clarkes ticks all the boxes.

  • A Fabulous hotel very centally located

    by Surrey13 on

    The Clarke's Hotel is fabulous. We were upgraded to a suite which was lovely. The rooms are beautiful. Lovely and warm. Ask for hot water bottles if you want them. Initially there was no bathrobe but on asking it was immediately delivered to my room. The hotel is very centrally located to Shimla old town. Literally a 5 min walk. The bathroom has a bath and a shower over the bath. A super king size bed and pillows to suit. The breakfast are first class. I asked for 'proper coffee' the first morning and the waiter remembered my request the next 2 mornings and brought me a cafe terreire. Poached eggs were lovely, they do bacon , chicken sausage, hash browns, beans , tomatoes to order. A good selection of cereal, fruit and bread. We ate twice in the Restuarant in the evening. It is a 3 course buffet. The tastes are exquisite. The head chef came out to speak to us to check everything was to our satisfaction. All the staff in the hotel could not do enough for you. A true Oberoi experience. The steps to the hotel from the car park and within the hotel keep you fit !

  • Supeiro room is good if you are more than 2 members.

    by Rajat O on January 5, 2020

  • There were quite a few stairs throughout the hotel so probably not ideal for those with mobility issues.

    by cheltlady1960 on November 29, 2019

  • Make sure you get rooms with a view of the Valley, they're quieter.

    by Truediamond on November 12, 2019

  • Front of hotel beautiful views and sunny.

    by Tweedie-Fair on November 3, 2019

  • I believe all the rooms are different .Make sure room has full windows, and if mobility problems,tell hotel before you arrive.

    by richard p on November 3, 2019