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Mon, 24 Feb – Tue, 25 Feb (1 Night) | 1 Room | 1 Guest
by Alok on Mar 24,2019
What's Good: Hotel is grand
What needs to improve : Rooms are basic
Reason For Rating : Rooms need to be improved as it is very basic . In comparative to hotel star status.
by balvinder Singh on Jan 15,2019
What's Good: Room and view
What needs to improve : Expensive food
Reason For Rating : Good four star hotel
by Avnish on Dec 23,2018
What's Good: Cooperation of employees and for hospitality ia have no words.. so helpful and price are worth for their services...
What needs to improve : Nothing is negative...
Reason For Rating : No words for praise...another important thing about Willow Bank staff is so cooperative and responsive to the requests or
by Anshuman on Dec 23,2018
What's Good: Location...rooms....
What needs to improve : The washroom at the reception...it was stinking
Reason For Rating : With a competetive room rate
by Pooja on Dec 18,2018
What's Good: Location is great. Rooms are very cozy and comfortable
What needs to improve : A little expensive
Reason For Rating : Great service cozy rooms
by Saurabh on Nov 09,2018
What's Good: Co-operative nature of staff
What needs to improve : Location
Reason For Rating : Pricing are high in off season,it should reasonable in comparison of plains
by guest on Nov 05,2018
Reason For Rating : Everything was nice and their restaurant rocks
by Nakul on Nov 01,2018
Reason For Rating : Price
by Saurabh on Oct 24,2018
What's Good: Location
What needs to improve : Nothing
Reason For Rating : Very nice
by Saurabh on Oct 23,2018
Reason For Rating : Rooms
by Amit on Oct 16,2018
What's Good: Ambience
What needs to improve : Nothing
by Sourabh on Oct 11,2018
What's Good: Had a wonderful stay. Staff was very generous and professional. The location was apt and the cafe Simla times is a must visit on Saturday evening. All the amenities were good and food was delicious. Would love to stay there again.
Reason For Rating : Had a wonderful stay. Staff was very generous and professional. The location was apt and the cafe Simla times is a must visit on Saturday evening. All the amenities were good and food was delicious. Would love to stay there again.
by Meenu on Aug 25,2018
What's Good: Location on Mall Road
What needs to improve : Not easy to reach
Reason For Rating : Good hotel but choose room carefully as some are above their buffet place and are noisy.
by guest on Aug 12,2018
What's Good: Right on Mall Road and have good restaurant.
What needs to improve : Nothing
Reason For Rating : Nice location
by Gagandip on Jun 11,2018
What's Good: Adequate facilities
What needs to improve : Nothing
Reason For Rating : Excellent amenities
by kavita on Jun 08,2018
Reason For Rating : Play area for kids Better activities for customers
by Amarbir on Apr 27,2018
What's Good: Food, service and staff
What needs to improve : Room could have been better. Bigger TV etc.
Reason For Rating : Room foox service excellent
by Tony on Apr 21,2018
Reason For Rating : Good experience
by Soorjaneel on Apr 20,2018
What's Good: Clean & location
What needs to improve : Very basic
Reason For Rating : Easy access to The Mall.
by Chaitanya on Apr 09,2018
What's Good: Only the location and cleanliness.
What needs to improve : Hotel just want their rooms to be filed up full and generate money not taking care about the comfort of guests as they gave a family suite to 5 youngsters for a birthday party at 2.00 AM, which was next to my room and the whole night they were shouting, playing music, knocking my room's door. We were not able to sleep the whole night. No action taken by the hotel staff even after my complaint to the reception.
Reason For Rating : Hotel Staff must be responsible.
by chanakya on Mar 05,2018
What's Good: Food
What needs to improve : Price
Reason For Rating : Very nice ambiance and food!
by Rajiv on Feb 25,2018
What's Good: Location has a great advantage.
What needs to improve : Restaurant Timings & Baggage drop.
Reason For Rating : Although Rooms are Good , Location has a Advantage for this property. But there are some basic issue which needs to be improve, they will not drop your luggage to your vehicle for this you need extra services for coolie. On rainy season if you require umbrella , they will first ask for security deposits. And their restaurant close after 11.30am, after that food is only available in rooms.
by kumar on Jan 27,2018
What's Good: Location is good. Very near to ridge
What needs to improve : Food
Reason For Rating : Hotel charging too much fare for food. I found poor service in hotel restaurant. They charged too much for buffet/breakfast. Quality of food was not good. My suggestion is not to opt good in hotel
by Gagan on Dec 14,2017
Reason For Rating : By updating accurate information about the listing
by Valued Patron on Dec 04,2017
What's Good: Just because of his room service.
What needs to improve : Only one thing . No one help me to carry my luggage from cart road to lift Even I call the reception. But it's ok
Reason For Rating : It's really amazing to stay here. Very near to mall road and it's room service is best.
by SARIKA on Dec 01,2017
What's Good: location
What needs to improve : very old property
Reason For Rating : good
by ashutosh on Nov 25,2017
Reason For Rating : Food was costly and they didn't provide water bottle for three days and charged for that
by SAURABH on Jan 23,2017
by Mr Vishvanath bhatt on Jul 20,2015
What's Good: average
by Shubho on Jul 19,2015
by Mr. NIMIT on Jun 24,2015
by RAMESHCHANDER on Jun 22,2015
What's Good: Stay was good but over priced. The rate should be around 5000. Moreover the USP of hotel is its terrace and that have been leased out to third party. So u cant enjoy your own drinks at their bar. Moreover its open for all and not for hotel guests. So even after paying so much amount we were looking for a table or a chair to sit at terrace. Please ask the hotel staff to provide a seperate terrace area for hotel guests only . Otherwise we could enjoy only terrace and could stay somewhere else. Regards CA. Vishal Babber
by Sunil on Jun 07,2015
What's Good: One of my most pleasant and memorable trips! Would congratulate the Hotel Mgmt and Staff for the courtesy, enthusiasm and hospitality
by Mr. Nitin on Mar 29,2015
by Mahesh Vatiani on Feb 08,2015
What's Good: Overall a good experience
by pinaki prasad on Jan 28,2015
by Shubham on Jan 16,2015
by Rohit on Jan 07,2015
What's Good: Rooms are comfortable & good. We had buffet breakfast & dinner. It was horrible & almost not eatable. Ala carte food was good. We have to take lift from parking lot and then go walking 5 min to reach hotel. No vehicle approach is there. Have to carry luggage using poter
by guest Kalra on Dec 31,2014
by Anand on Dec 30,2014
What's Good: Overall, its a descent hotel to stay. Good Experience !
by guest Singh on Oct 06,2014
What's Good: Location of Hotel as well as Quality of Rooms is best at Mall Road. Staff is very courteous
by Ramanjit on Aug 27,2014
What's Good: Excellent stay. Good staff. Stayed at super deluxe room. Very spacious room.
by Krishnan Kovilur on Jun 06,2014
What's Good: The bath room instructions mentions not to take tub baths. So why keep a bath tub then? Instead of putting the instruction, replace it with good shower place. Otherwise the hotel was really good.
by Tanima Dhingra on Mar 03,2014
by Adhish Verma on Feb 22,2014
by guest Tiwari on Jan 20,2014
What's Good: Good Hotel comfortable stay, I stayed in Premium room which is all okay, good room service but very expensive food, try fooding outside...also bathtub given but of no use as they have to conserve water :)
by Priyanshijain on
It's one of the best properties of Shimla, This hotel offers all day dining, skybar, herbal seesha , pool, table tennis and in house spa services.Also, I loved the breakfast menu. The hotel is centrally located with easy accessibility to numerous attractions in Shimla, the rooms offer breathtaking views of lush green mountains while overlooking the entire town of Shimla.
by Dhamijavridhi on
The property is so amazing and the staff is welcoming. The best part is that this property has a very own cafe, a bar with an amazing view, a 24 hour restaurant and spa. Its for sure a great deal. The terrace of the hotel is beautiful I highly recommend this property at the heart of shimla which is mall road
by Sohail1562 on
This property is situated in the most prime location in shimla. Id say the best property in mall road. This hotel offers all day dining, skybar, herbal seesha , pool, table tennis and in house spa services. 5 star form my side
by Kavitakaushik484 on
Hotel has a good location, but now days several other hotels have opened up near this hotel, beause such hotels are very new thus having less reviews. rooms in such hotel are equal to willowbank and 1/3 rd of the price. hotel charged too much for the food and food quality is even not good. Front Office senior staff is arrogant. Cafe of the restaurant is good. rooms have bath tub but you cant use it and they dont have buckets in bathroom. so only option left is stand inside the bath tub and take a shower.
by Ajitbhatia3 on
excellent property ,well, furnished rooms,helpful staff,good food.if you are planning to visit shimla,willo banks is the best choice to stay.those who love to stay near mall road,willo banks is best just located on mall road.
by Ajitbhatia3 on January 21, 2020
by Steve C on January 10, 2020
by mayankpainuly on January 10, 2020
by Nitasha_Hazarika on December 4, 2019
by deepaldsandy-123 on December 4, 2019