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Book Rooms at Hotel Willow Banks - Prices Rs. 6394

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Room 1:
AdultsAbove 12 years
Children Below 12 years
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Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children
Rating 4.0/ 5 , based on 651 Review(s) Price: Rs. 6,394

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Hotel Willow Banks, Shimla

Mon, 24 Feb – Tue, 25 Feb (1 Night)  |  1 Room  |  1 Guest

Reviews for Hotel Willow Banks

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Overall Rating

4.2 / 5

(based on 46 review(s))

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Rating Summary

  • Comfort46
  • Cleanliness27
  • Facilities Available46
  • Staff Service28
  • Room28
  • Value for money46
  • Location28
  • 4.2
  • 4.4
  • 4.0
  • 4.4
  • 4.3
  • 3.8
  • 4.8
  • 3.9

    Very Good!

    What's Good: Hotel is grand

    What needs to improve : Rooms are basic

    Reason For Rating : Rooms need to be improved as it is very basic . In comparative to hotel star status.

  • 4.0

    Very Good!

    What's Good: Room and view

    What needs to improve : Expensive food

    Reason For Rating : Good four star hotel

  • 5.0

    Excellent!

    What's Good: Cooperation of employees and for hospitality ia have no words.. so helpful and price are worth for their services...

    What needs to improve : Nothing is negative...

    Reason For Rating : No words for praise...another important thing about Willow Bank staff is so cooperative and responsive to the requests or

  • 3.9

    Very Good!

    What's Good: Location...rooms....

    What needs to improve : The washroom at the reception...it was stinking

    Reason For Rating : With a competetive room rate

  • 5.0

    Excellent!

    What's Good: Location is great. Rooms are very cozy and comfortable

    What needs to improve : A little expensive

    Reason For Rating : Great service cozy rooms

  • 3.4

    Average!

    What's Good: Co-operative nature of staff

    What needs to improve : Location

    Reason For Rating : Pricing are high in off season,it should reasonable in comparison of plains

  • 5.0

    Excellent!

    Reason For Rating : Everything was nice and their restaurant rocks

  • 4.0

    Very Good!

    Reason For Rating : Price

  • 5.0

    Excellent!

    What's Good: Location

    What needs to improve : Nothing

    Reason For Rating : Very nice

  • 3.7

    Very Good!

    Reason For Rating : Rooms

  • 5.0

    Excellent!

    What's Good: Ambience

    What needs to improve : Nothing

  • 5.0

    Excellent!

    What's Good: Had a wonderful stay. Staff was very generous and professional. The location was apt and the cafe Simla times is a must visit on Saturday evening. All the amenities were good and food was delicious. Would love to stay there again.

    Reason For Rating : Had a wonderful stay. Staff was very generous and professional. The location was apt and the cafe Simla times is a must visit on Saturday evening. All the amenities were good and food was delicious. Would love to stay there again.

  • 3.6

    Very Good!

    What's Good: Location on Mall Road

    What needs to improve : Not easy to reach

    Reason For Rating : Good hotel but choose room carefully as some are above their buffet place and are noisy.

  • 4.1

    Very Good!

    What's Good: Right on Mall Road and have good restaurant.

    What needs to improve : Nothing

    Reason For Rating : Nice location

  • 5.0

    Excellent!

    What's Good: Adequate facilities

    What needs to improve : Nothing

    Reason For Rating : Excellent amenities

  • 4.0

    Very Good!

    Reason For Rating : Play area for kids Better activities for customers

  • 4.7

    Excellent!

    What's Good: Food, service and staff

    What needs to improve : Room could have been better. Bigger TV etc.

    Reason For Rating : Room foox service excellent

  • 4.6

    Excellent!

    Reason For Rating : Good experience

  • 4.1

    Very Good!

    What's Good: Clean & location

    What needs to improve : Very basic

    Reason For Rating : Easy access to The Mall.

  • 3.1

    Average!

    What's Good: Only the location and cleanliness.

    What needs to improve : Hotel just want their rooms to be filed up full and generate money not taking care about the comfort of guests as they gave a family suite to 5 youngsters for a birthday party at 2.00 AM, which was next to my room and the whole night they were shouting, playing music, knocking my room's door. We were not able to sleep the whole night. No action taken by the hotel staff even after my complaint to the reception.

    Reason For Rating : Hotel Staff must be responsible.

  • 4.6

    Excellent!

    What's Good: Food

    What needs to improve : Price

    Reason For Rating : Very nice ambiance and food!

  • 3.7

    Very Good!

    What's Good: Location has a great advantage.

    What needs to improve : Restaurant Timings & Baggage drop.

    Reason For Rating : Although Rooms are Good , Location has a Advantage for this property. But there are some basic issue which needs to be improve, they will not drop your luggage to your vehicle for this you need extra services for coolie. On rainy season if you require umbrella , they will first ask for security deposits. And their restaurant close after 11.30am, after that food is only available in rooms.

  • 3.3

    Average!

    What's Good: Location is good. Very near to ridge

    What needs to improve : Food

    Reason For Rating : Hotel charging too much fare for food. I found poor service in hotel restaurant. They charged too much for buffet/breakfast. Quality of food was not good. My suggestion is not to opt good in hotel

  • 4.0

    Very Good!

    Reason For Rating : By updating accurate information about the listing

  • 4.9

    Excellent!

    What's Good: Just because of his room service.

    What needs to improve : Only one thing . No one help me to carry my luggage from cart road to lift Even I call the reception. But it's ok

    Reason For Rating : It's really amazing to stay here. Very near to mall road and it's room service is best.

  • 4.1

    Very Good!

    What's Good: location

    What needs to improve : very old property

    Reason For Rating : good

  • 5.0

    Excellent!

    Reason For Rating : Food was costly and they didn't provide water bottle for three days and charged for that

  • 4.9

    Excellent!

  • 2.7

    Average!

    What's Good: average

  • 3.7

    Very Good!

  • 4.0

    Very Good!

  • 3.3

    Average!

    What's Good: Stay was good but over priced. The rate should be around 5000. Moreover the USP of hotel is its terrace and that have been leased out to third party. So u cant enjoy your own drinks at their bar. Moreover its open for all and not for hotel guests. So even after paying so much amount we were looking for a table or a chair to sit at terrace. Please ask the hotel staff to provide a seperate terrace area for hotel guests only . Otherwise we could enjoy only terrace and could stay somewhere else. Regards CA. Vishal Babber

  • 4.7

    Excellent!

    What's Good: One of my most pleasant and memorable trips! Would congratulate the Hotel Mgmt and Staff for the courtesy, enthusiasm and hospitality

  • 4.0

    Very Good!

  • 3.7

    Very Good!

    What's Good: Overall a good experience

  • 4.0

    Very Good!

  • 3.3

    Average!

  • 3.0

    Average!

    What's Good: Rooms are comfortable & good. We had buffet breakfast & dinner. It was horrible & almost not eatable. Ala carte food was good. We have to take lift from parking lot and then go walking 5 min to reach hotel. No vehicle approach is there. Have to carry luggage using poter

  • 2.7

    Average!

  • 4.3

    Very Good!

    What's Good: Overall, its a descent hotel to stay. Good Experience !

  • 5.0

    Excellent!

    What's Good: Location of Hotel as well as Quality of Rooms is best at Mall Road. Staff is very courteous

  • 5.0

    Excellent!

    What's Good: Excellent stay. Good staff. Stayed at super deluxe room. Very spacious room.

  • 3.7

    Very Good!

    What's Good: The bath room instructions mentions not to take tub baths. So why keep a bath tub then? Instead of putting the instruction, replace it with good shower place. Otherwise the hotel was really good.

  • 4.3

    Very Good!

  • 5.0

    Excellent!

  • 3.3

    Average!

    What's Good: Good Hotel comfortable stay, I stayed in Premium room which is all okay, good room service but very expensive food, try fooding outside...also bathtub given but of no use as they have to conserve water :)

  • Overall Rating

    "Hotel Willow Banks"
    4.0 Hotel Willow Banks

    (based on 651 reviews)

  • Traveller Rating

    • Terrible 22
    • Poor 16
    • Average 101
    • Very Good 292
    • Excellent 220

  • Had an amazing stay

    by Priyanshijain on

    It's one of the best properties of Shimla, This hotel offers all day dining, skybar, herbal seesha , pool, table tennis and in house spa services.Also, I loved the breakfast menu. The hotel is centrally located with easy accessibility to numerous attractions in Shimla, the rooms offer breathtaking views of lush green mountains while overlooking the entire town of Shimla.

  • What an amazing property!

    by Dhamijavridhi on

    The property is so amazing and the staff is welcoming. The best part is that this property has a very own cafe, a bar with an amazing view, a 24 hour restaurant and spa. Its for sure a great deal. The terrace of the hotel is beautiful I highly recommend this property at the heart of shimla which is mall road

  • The most amazing stay in shimla.

    by Sohail1562 on

    This property is situated in the most prime location in shimla. Id say the best property in mall road. This hotel offers all day dining, skybar, herbal seesha , pool, table tennis and in house spa services. 5 star form my side

  • Overrated

    by Kavitakaushik484 on

    Hotel has a good location, but now days several other hotels have opened up near this hotel, beause such hotels are very new thus having less reviews. rooms in such hotel are equal to willowbank and 1/3 rd of the price. hotel charged too much for the food and food quality is even not good. Front Office senior staff is arrogant. Cafe of the restaurant is good. rooms have bath tub but you cant use it and they dont have buckets in bathroom. so only option left is stand inside the bath tub and take a shower.

  • enjoy shimla with willo banks

    by Ajitbhatia3 on

    excellent property ,well, furnished rooms,helpful staff,good food.if you are planning to visit shimla,willo banks is the best choice to stay.those who love to stay near mall road,willo banks is best just located on mall road.

  • mall road facing rooms are best.

    by Ajitbhatia3 on January 21, 2020

  • Rooms at the back have fantastic views. Rooms at front overlook the Mall.

    by Steve C on January 10, 2020

  • Top floor rooms open right on the mall road. rooms on 2nd/3rd floor have a good valley view

    by mayankpainuly on January 10, 2020

  • Corner suites are large and sunny

    by Nitasha_Hazarika on December 4, 2019

  • Fantastic Nice Hospitality

    by deepaldsandy-123 on December 4, 2019