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Tue, 30 Jul – Wed, 31 Jul (1 Night) | 1 Room | 1 Guest
by Chiranjib on Jun 08,2019
What's Good: Nothing special
What needs to improve : Location
Reason For Rating : Location little odd.. rest is fine.
by prasanjit on Nov 30,2018
What's Good: Clean
What needs to improve : Internet
Reason For Rating : Very good service
by guest on Jul 24,2018
Reason For Rating : No upgrade was given, inspite of availability
by sarbjit on Mar 03,2017
Reason For Rating : by providing appropriate/adequate/timely services
by Rajender Prabhakar on Jun 05,2015
by Harshal on Mar 16,2014
What's Good: Hotel is good, rooms are clean. Walk-able distance from Dal Lake. The mountain view from hotel is awesome. Only Gujarati Foods are available in Hotel.
by POLETWO on July 13, 2019
Continuation of my last review i.e. Over Priced and Worst. Guess what.....The Manager or Hotel Staff called me last evening just because I published a genuine review about their hotel. He threaten me over call and talked very rudely. Just because I showed them a mirror of real themselves....that's how they talk to their customers. Never book this hotel. I am surprised if reviews with 4 or 5 stars are really genuine or just fake. Or probably, they are biased. I never had such a worst experience. Rather then apologizing, he was very stubborn with adamant behavior. Better get some business ethics and etiquette classes. You have just messed with a wrong person.
by 257ashish on July 11, 2019
It's my first review here on TripAdvisor. Because I usually check it before booking any hotel. However, I was wrong this time for choosing Hotel New Mamta. We checked in on 5th July 2019 evening just after we finished Amarnath Yatra. We were tired as hell and I booked two Standard rooms for next three nights (never do that). As soon as we entered the reception area, there was a manager with a warm smile and he mentioned that they were going to upgrade it to Deluxe as a COMPLIMENTARY from his side. We didn't demand them or he didn't even care to show us standard rooms. While booking standard room, breakfast and one meal was complimentary. However, when we asked for it, they clearly denied saying that we have provided you with DELUXE room so no complimentary breakfast or meal. I would like to bring this to the knowledge of so called THE MANAGER, that by providing DELUXE room as complimentary, my original booking remains valid. Otherwise, don't call it complimentary. As I mentioned we were really tired and had no energy to argue. We moved to our DELUXE rooms. First thing we noticed, wall clock was not working, fused bulb was lying on floor. Standard of bathroom wasn't even comparable to any lodge. Walls were fixed or whatever with plastic sheets in patches. Dirty toilet and dismantled wash-basin. No complimentary mineral water. Geezer was working well and we took hot shower and relaxed. Turned on TV and it wasn't recharged. Even after complaining, no action was taken. Then we called to reception for dinner and he transferred our call to restaurant. Whoever was that person, I would like to give him a piece of etiquette, next time, when you talk to your customer and if they ask you something....at least have some decency to reply with humbleness if you cannot provide that service in room. They take 15 minutes to half n hour even to provide you with menu card or water refilling service. Very cold and unfriendly environment. I am just giving it 2 stars for good food and nice hot water. Apart from it, I would not recommend you this hotel. And don't fall for the trap of upgrading your rooms. Better stick to your original booking.
by Rumana Y on April 22, 2019
A cosy, warm hotel (I meant the staff actually) on your budget. The manager Mr. Sahil was really well behaved and cordial. As we were alone (two girls), we felt it was safe. Thumbs to these warm people
by MANISHS3399 on June 16, 2018
We stayed at Hotel New Mamta, Srinagar from 14 June to 16 June. Staff is quite non co operative.We were given blood stained quilts. In my parents room the bedsheet was torn.When we complained they refused to attend.Plz see the pictures of blood stained quilts.Cost was too high.
by Kamali11 on March 18, 2018
Visited in March 2016. We stayed there for 5 days. Hotel is located in center of the Srinagar. Ambiance was good. And the staffs are also friendly. Rooms were maintained clean. Food was tasty and healthy too. My advice is to avoid south -Indian items. Walk able distance to the lake by which we can spend some calm time. Overall experience was above average.
by POLETWO on July 12, 2019
by 257ashish on July 10, 2019
by Crazy0109 on November 7, 2017
by virender110 on July 31, 2016
by vanita146 on July 30, 2016